Best Ottawa hotels near Canal Rideau Memorial
With a stay at Swiss Hotel, you'll be centrally located in Ottawa, within a 10-minute walk of Rideau Centre and Shaw Centre. Featured amenities include a business center, dry cleaning/laundry services, and multilingual staff. Planning an event in Ottawa? This hotel has 450 square feet (42 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Overall 9,0 Excellent
Based on 299 reviews
All reviews
- All reviews
- Couples
- Solo
Excellent
8,8
Pros: The breakfast is worth what it costs. The hotel is close to interesting parts of the city.
Excellent
10,0
Excellent
9,0
Pros: The rooms were spacious and modern.
Excellent
9,2
Pros: Very clean!
Excellent
9,2
Pros: The room was very nice. A bit small, but very cozy.
Good
7,5
Pros: The staff are super welcoming and friendly. However, The location lacks of parking space, it's just a bit of a hassle to find a spot not at your hotel. The room is clean, but there is no elevator. We have a pretty big luggage, but for most people this probably won't be a big problem. I would recommend to stay here.
Excellent
10,0
Pros: The breakfast was plentiful. The coffee was great. The location was perfect; everything was in walking distance. The rooms were clean, comfortable and had every amenity that we needed. We will stay here again.
Excellent
10,0
Pros: Spa Suite – King Bed....wow! In room Nespresso machine. Mini fridge to keep drinds cold. Great staff (Thanks!).
Excellent
9,6
Pros: Excellent even though bacon is not served. There are lots of every other things.
Excellent
8,3
Pros: Clean, comfortable, affordable, near university and byward market.
Details
Reviews
Overall 9,0 Excellent
Based on 299 reviews
Food
10,0
Cleanliness
9,4
Service
9,4
Location
8,7
Vibe
8,5
Breakfast
8,3
Room
7,6
Comfort
4,3
Amenities
4,0
Service
9,5
Location
8,3
Breakfast
8,3
Room
7,4
Location
9,0
Room
7,2
8,8 Excellent
Pros: The breakfast is worth what it costs. The hotel is close to interesting parts of the city.
Cons: There currently seems to be a problem with noisy people camping out in the neighborhood. Apparently, this is a recent thing and the city is planning to address the issue.
10,0 Excellent
Pros:
Cons: The room was very small
9,0 Excellent
Pros: The rooms were spacious and modern.
Cons:
9,2 Excellent
Pros: Very clean!
Cons:
9,2 Excellent
Pros: The room was very nice. A bit small, but very cozy.
Cons: The fireplace is a nice touch. Because of the small room size, it gets VERY hot very quickly and takes a long time to cool down... So others should keep that in mind if they plan on using it. The owner (I don't recall her name) is a lovely lady with a great personality and was very helpful. Really appreciated the service.
7,5 Good
Pros: The staff are super welcoming and friendly. However, The location lacks of parking space, it's just a bit of a hassle to find a spot not at your hotel. The room is clean, but there is no elevator. We have a pretty big luggage, but for most people this probably won't be a big problem. I would recommend to stay here.
Cons:
10,0 Excellent
Pros: The breakfast was plentiful. The coffee was great. The location was perfect; everything was in walking distance. The rooms were clean, comfortable and had every amenity that we needed. We will stay here again.
Cons:
10,0 Excellent
Pros: Spa Suite – King Bed....wow! In room Nespresso machine. Mini fridge to keep drinds cold. Great staff (Thanks!).
Cons:
9,6 Excellent
Pros: Excellent even though bacon is not served. There are lots of every other things.
Cons: The size of the bedroom is quite tight.
8,3 Excellent
Pros: Clean, comfortable, affordable, near university and byward market.
Cons:
With a stay at Swiss Hotel, you'll be centrally located in Ottawa, within a 10-minute walk of Rideau Centre and Shaw Centre. Featured amenities include a business center, dry cleaning/laundry services, and multilingual staff. Planning an event in Ottawa? This hotel has 450 square feet (42 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Ideally located in the heart of downtown Ottawa, overlooking Confederation Park and the National Arts centre. Lord Elgin is steps away from the Rideau Canal; the world's longest skating rink in the winter and a beautiful waterway in the summer; the Shaw Centre, Parliament Buildings, and Ottawa Rideau Centre.
Overall 8,8 Excellent
Based on 4 591 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Mediocre
2,0
Pros: The hotel upgraded our room at no extra cost. It was anazing and we loved it!!
Excellent
10,0
Pros: It was fantastic
Excellent
9,0
Pros: the location
Good
7,9
Pros: Location and comfort
Excellent
9,6
Pros: A very friendly welcome from all of the staff. We were offered an upgrade which we were very happy to take. We had a great room with large comfy bed, good shower and good views of the city. Good location for visiting many of the institutions and sights of Ottawa. A good bar, grill restaurant and Starbucks in lobby. Also offers valet parking.
Good
6,3
Pros: location, room was ok
Excellent
9,6
Pros: We had to book last minute and the hotel upgraded us.
Excellent
8,8
Excellent
8,0
Pros: The best feature we encountered at your hotel was the Concierge on duty Friday when we arrived, Frank. The man was extraordinarily helpful, and generous with his time and suggestions for us to enjoy our stay. He made the stay worthy of a revisit should we come to Ottawa again.
Excellent
10,0
Pros: Excellent front desk staff. Thorough and very friendly.
Good
7,9
Pros: Staff was very friendly and helpful
Good
7,1
Pros: Valet parking (although expensive), comfy bed
Details
Reviews
Overall 8,8 Excellent
Based on 4 591 reviews
Location
9,4
Service
9,0
Room
7,8
WiFi
7,1
Breakfast
5,4
Value
5,2
Location
9,5
Service
8,3
Room
7,1
WiFi
5,7
Value
5,5
Breakfast
4,9
Location
9,0
Service
8,1
Room
7,2
Breakfast
5,5
Value
4,9
Location
9,5
Service
8,7
Room
7,1
Comfort
6,4
Location
9,4
Service
8,6
Room
7,1
Value
5,3
2,0 Mediocre
Pros: The hotel upgraded our room at no extra cost. It was anazing and we loved it!!
Cons:
10,0 Excellent
Pros: It was fantastic
Cons:
9,0 Excellent
Pros: the location
Cons: the pool needs renovation parking is expensive
7,9 Good
Pros: Location and comfort
Cons:
9,6 Excellent
Pros: A very friendly welcome from all of the staff. We were offered an upgrade which we were very happy to take. We had a great room with large comfy bed, good shower and good views of the city. Good location for visiting many of the institutions and sights of Ottawa. A good bar, grill restaurant and Starbucks in lobby. Also offers valet parking.
Cons: Nothing to dislike.
6,3 Good
Pros: location, room was ok
Cons: The breakfast buffet was far below a four/five star hotel expectation... food was expensive but poor quality
9,6 Excellent
Pros: We had to book last minute and the hotel upgraded us.
Cons:
8,8 Excellent
Pros:
Cons: Your bar- resultant area on the main floor is outdated and not a comfortable place to be!
8,0 Excellent
Pros: The best feature we encountered at your hotel was the Concierge on duty Friday when we arrived, Frank. The man was extraordinarily helpful, and generous with his time and suggestions for us to enjoy our stay. He made the stay worthy of a revisit should we come to Ottawa again.
Cons: Restaurant service was spotty, but then we are from a much larger city. No big deal, just a note.
10,0 Excellent
Pros: Excellent front desk staff. Thorough and very friendly.
Cons:
7,9 Good
Pros: Staff was very friendly and helpful
Cons: I expected a nicer room. Kind of average. Really nothing special.
7,1 Good
Pros: Valet parking (although expensive), comfy bed
Cons: Small room, smelt musty
Ideally located in the heart of downtown Ottawa, overlooking Confederation Park and the National Arts centre. Lord Elgin is steps away from the Rideau Canal; the world's longest skating rink in the winter and a beautiful waterway in the summer; the Shaw Centre, Parliament Buildings, and Ottawa Rideau Centre.
No matter your reason for travel, whether business or leisure, The Westin Ottawa is dedicated to making your stay in Ontario a great one. Our modern hotel is located downtown in Ottawa's business district across from the lovely Rideau Canal. Host your next conference or event in our dynamic venues featuring state-of-the-art AV equipment and expert planning services. Our renowned Shore Club restaurant is a popular dining choice for hotel guests and Ottawa locals alike. Stay active with a number of stimulating activities including a swim in our indoor heated pool, a workout at our modern fitness center, a game of squash on our private courts or even a tour of the city with our hotel's bike rental program. Enjoy a restful night's sleep in our refined guestrooms with enriching amenities and stunning views of downtown Ottawa.
Overall 8,8 Excellent
Based on 3 097 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6,7
Pros: Great location, Restaurant, Staff at Check in and Valet. Loved your #westinwags wall
Excellent
10,0
Pros: Bed was super comfy and the view of the parliament and the Chateau Laurier was wonderful. The Shore Club restaurant in the hotel was delicious and the service amazing
Good
7,5
Pros: great location.
Excellent
10,0
Pros: Perfect location, room had a great view.
Mediocre
3,3
Pros: Housekeeping staff were very nice
Okay
5,0
Pros: View was not good
Excellent
10,0
Pros: The bed! Quiet room. Spacious. Wonderful walk in shower
Excellent
10,0
Pros: The restaurant was bright and had a very good breakfast buffet The guestroom had large windows with an amazing view of the city and the room was very spacious.
Good
7,5
Pros: Location
Excellent
9,0
Pros: location was perfect for our events
Okay
4,6
Pros: Breakfast was fine. The staff was very pleasant and attentive. Location was alright.
Okay
5,8
Pros: Location
Details
Reviews
Overall 8,8 Excellent
Based on 3 097 reviews
Location
9,1
Service
8,7
Room
8,0
WiFi
6,6
Breakfast
5,9
Value
4,4
Location
9,2
Service
8,3
Room
6,7
Cleanliness
6,2
Breakfast
5,6
Value
4,0
Location
8,8
Service
8,7
Room
7,4
Breakfast
5,9
Value
4,1
Location
9,3
Service
8,1
Room
7,0
Location
9,3
Service
8,7
Room
7,5
6,7 Good
Pros: Great location, Restaurant, Staff at Check in and Valet. Loved your #westinwags wall
Cons: I did not appreciate my door being knocked on at 9:20 AM wit the cleaner when check out is not until 11 am -well actually 2 pm because of my guest status. Was very annoying.
10,0 Excellent
Pros: Bed was super comfy and the view of the parliament and the Chateau Laurier was wonderful. The Shore Club restaurant in the hotel was delicious and the service amazing
Cons:
7,5 Good
Pros: great location.
Cons: Room 1105 is smelling for all stay even after air cleaning service.
10,0 Excellent
Pros: Perfect location, room had a great view.
Cons:
3,3 Mediocre
Pros: Housekeeping staff were very nice
Cons: Rude front desk staff, attempted to charge for valet we did not use, shower didn't drain well, no water pressure, no robes in room, chairs in room were filthy....
5,0 Okay
Pros: View was not good
Cons:
10,0 Excellent
Pros: The bed! Quiet room. Spacious. Wonderful walk in shower
Cons: Barn door on bathroom. Wouldn’t stay closed so lack of privacy. Having to pay to use the internet ☹️
10,0 Excellent
Pros: The restaurant was bright and had a very good breakfast buffet The guestroom had large windows with an amazing view of the city and the room was very spacious.
Cons: The towels were not high quality.
7,5 Good
Pros: Location
Cons: Rooms getting tired. Wear and tear. Need upgrades
9,0 Excellent
Pros: location was perfect for our events
Cons: room is about ready for a reno. Still good, starting to show age, however. 7/10 room style.
4,6 Okay
Pros: Breakfast was fine. The staff was very pleasant and attentive. Location was alright.
Cons: Room could use upgrading - furniture, countertop etc. Shower curtain could be longer, since water collects on the bathroom floor due to the design of the shower stall.
5,8 Okay
Pros: Location
Cons: Very outdated, cafe closed too early!
No matter your reason for travel, whether business or leisure, The Westin Ottawa is dedicated to making your stay in Ontario a great one. Our modern hotel is located downtown in Ottawa's business district across from the lovely Rideau Canal. Host your next conference or event in our dynamic venues featuring state-of-the-art AV equipment and expert planning services. Our renowned Shore Club restaurant is a popular dining choice for hotel guests and Ottawa locals alike. Stay active with a number of stimulating activities including a swim in our indoor heated pool, a workout at our modern fitness center, a game of squash on our private courts or even a tour of the city with our hotel's bike rental program. Enjoy a restful night's sleep in our refined guestrooms with enriching amenities and stunning views of downtown Ottawa.
When traveling to the capital city, you need to know that the right Ottawa hotel has luxury amenities, top of the line service, and quality to greet you from the moment you arrive. Spend the day exploring Parliament Hill and Elgin Street. Pack the good camera and your walking shoes because there is no shortage of sights to behold. The Rideau Canal and Canadian Museum of Nature are absolute musts. Just be careful because you can easily lose an entire day admiring the city's magnificent architecture and sights. This Ottawa hotel is proud to be the only Best Western in downtown. That means that there's only one place to go where your pocketbook will thank you and you'll be treated like the A-lister you are. Enjoy spacious suites where spreading out is a breeze. We're close to office towers and all government departments, so if you have some business to take care of, everything is only a short walk or drive away. We're happy to announce that our Ottawa hotel is voted in the Top 5 of TripAdvisor when it comes to product and service. Our guests do the talking for us. Nowhere else in the city will you find such a great deal, generous breakfast, and quality that sets the standard. Why look any further? Spend the afternoon perusing Winterlude and indulge in the best shopping around. Our friendly, helpful staff is always available to help you create the most memorable vacation of a lifetime. A night painting the town red? Sure thing. The best dining in Ottawa? Right this way. Our Ottawa hotel features the best complimentary breakfast around. Bring your appetite to daily buffets with sizzling hot eggs, Bagels, toast, fresh fruits, a variety of cereal and yogurt, juices and Seattle's Best Coffee. Reserve your next stay at Best Western Plus Ottawa Downtown Suites and save some of that rainy day fund for shopping on Elgin Street! Enjoy your stay.
Overall 8,7 Excellent
Based on 3 289 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8,0
Pros: Great location - very close to downtown sightseeing places, very comfy beds, nice staff that are there to help. Was impressed by how clean my room was & that it had an iron plus the iron board.
Excellent
10,0
Pros: Staff very helpful Breakfast buffet fully stocked
Excellent
8,0
Pros: Great size suite with bedroom separate Excellent supply of cutlery and crockery Good location for sightseeing Walking to town is doable although within easy access to route 6 and 7 bus routes
Poor
1,0
Excellent
9,6
Pros: Staff, quiet neighborhood, great breakfast.
Excellent
10,0
Pros: It’s near by the downtown and the rooms are very clean with attached bathroom and Kitchen,customer was great,recommend to stay.Thank you
Excellent
9,6
Pros: Spacious one bedroom apartment which was great value for money with a microwave but no other form of cooking. The staff were very helpful and the breakfast was simple but more than adequate. There are plenty of cafes, take aways, restaurants and grocery shops 5 minutes walk away in Bank street.
Excellent
9,2
Pros: Good location, friendly personnel, clean room. Breakfast excellent, some vegetables would be welcome.
Excellent
10,0
Pros: Great location, parked our car for the entire three days and where able to walk to all the great things we seen and did as well as great restaurants close
Excellent
8,8
Pros: good central location, our room was relatively big having two queen beds and a lot of well designed details (big wardrobe, enough space to store luggage, night light...), room was pretty quiet and really clean, ok breakfast for being included, staff was friendly and helpful
Excellent
9,6
Pros: The breakfast was excellent, very sufficient for the day ahead. Easy access to two bus routes for travel to downtown and the surrounding area.
Excellent
10,0
Pros: Staff pleasant and helpful Room was good size and very comfortable
Details
Reviews
Overall 8,7 Excellent
Based on 3 289 reviews
Cleanliness
9,4
Service
9,4
WiFi
9,3
Room
8,7
Vibe
8,4
Location
8,2
Breakfast
6,5
Food
4,2
Bar
1,4
Cleanliness
9,4
Service
9,1
Room
8,7
Location
8,1
Comfort
7,7
Breakfast
5,9
Food
3,7
Cleanliness
9,6
Service
9,1
Room
8,9
WiFi
8,8
Location
8,3
Value
5,8
Breakfast
5,4
Food
4,0
Service
9,5
Room
8,3
Location
7,7
Breakfast
6,2
Food
4,2
Location
8,4
Room
8,3
Breakfast
6,1
8,0 Excellent
Pros: Great location - very close to downtown sightseeing places, very comfy beds, nice staff that are there to help. Was impressed by how clean my room was & that it had an iron plus the iron board.
Cons: Worst breakfast ever - where they don't serve real cheese, terrible coffee. I wouldn't recommend going for this breakfast. Other than that, great hotel & location. Not to mention, very comfy beds.
10,0 Excellent
Pros: Staff very helpful Breakfast buffet fully stocked
Cons:
8,0 Excellent
Pros: Great size suite with bedroom separate Excellent supply of cutlery and crockery Good location for sightseeing Walking to town is doable although within easy access to route 6 and 7 bus routes
Cons: Ground floor room so no view Lots of noise from lift area Beds uncomfortable
1,0 Poor
Pros:
Cons: the staff did not report my airline mileage points the basement room fronting a busy street was noisy
9,6 Excellent
Pros: Staff, quiet neighborhood, great breakfast.
Cons: Was too far from the good shopping areas
10,0 Excellent
Pros: It’s near by the downtown and the rooms are very clean with attached bathroom and Kitchen,customer was great,recommend to stay.Thank you
Cons:
9,6 Excellent
Pros: Spacious one bedroom apartment which was great value for money with a microwave but no other form of cooking. The staff were very helpful and the breakfast was simple but more than adequate. There are plenty of cafes, take aways, restaurants and grocery shops 5 minutes walk away in Bank street.
Cons: Its in a residential area 25 minutes walk from the city centre although there are buses nearby which arent much quicker.
9,2 Excellent
Pros: Good location, friendly personnel, clean room. Breakfast excellent, some vegetables would be welcome.
Cons: A little bit far away (20 min. walking) from the Parliament Hill.
10,0 Excellent
Pros: Great location, parked our car for the entire three days and where able to walk to all the great things we seen and did as well as great restaurants close
Cons: Extremely close to our Sons condo
8,8 Excellent
Pros: good central location, our room was relatively big having two queen beds and a lot of well designed details (big wardrobe, enough space to store luggage, night light...), room was pretty quiet and really clean, ok breakfast for being included, staff was friendly and helpful
Cons: the breakfast room at some time was crowded - we could escape to the outside small backyard;
9,6 Excellent
Pros: The breakfast was excellent, very sufficient for the day ahead. Easy access to two bus routes for travel to downtown and the surrounding area.
Cons:
10,0 Excellent
Pros: Staff pleasant and helpful Room was good size and very comfortable
Cons: Cramped breakfast area
When traveling to the capital city, you need to know that the right Ottawa hotel has luxury amenities, top of the line service, and quality to greet you from the moment you arrive. Spend the day exploring Parliament Hill and Elgin Street. Pack the good camera and your walking shoes because there is no shortage of sights to behold. The Rideau Canal and Canadian Museum of Nature are absolute musts. Just be careful because you can easily lose an entire day admiring the city's magnificent architecture and sights. This Ottawa hotel is proud to be the only Best Western in downtown. That means that there's only one place to go where your pocketbook will thank you and you'll be treated like the A-lister you are. Enjoy spacious suites where spreading out is a breeze. We're close to office towers and all government departments, so if you have some business to take care of, everything is only a short walk or drive away. We're happy to announce that our Ottawa hotel is voted in the Top 5 of TripAdvisor when it comes to product and service. Our guests do the talking for us. Nowhere else in the city will you find such a great deal, generous breakfast, and quality that sets the standard. Why look any further? Spend the afternoon perusing Winterlude and indulge in the best shopping around. Our friendly, helpful staff is always available to help you create the most memorable vacation of a lifetime. A night painting the town red? Sure thing. The best dining in Ottawa? Right this way. Our Ottawa hotel features the best complimentary breakfast around. Bring your appetite to daily buffets with sizzling hot eggs, Bagels, toast, fresh fruits, a variety of cereal and yogurt, juices and Seattle's Best Coffee. Reserve your next stay at Best Western Plus Ottawa Downtown Suites and save some of that rainy day fund for shopping on Elgin Street! Enjoy your stay.
Enjoy a luxurious stay within walking distance of many city center attractions at Delta Hotels by Marriott Ottawa City Centre. Ideally located in downtown Ottawa, Ontario, our modern, stylish hotel offers sleek, spacious hotel rooms and suites featuring pillowtop bedding, floor-to-ceiling windows and scenic city views. Enjoy complimentary Wi-Fi throughout our hotel. Dine on delicious, locally sourced fare at LIFT Resto Lounge, our signature hotel restaurant. Maintain your fitness routine in our state-of-the-art gym, relax on our rooftop terrace or take a dip in our indoor, oversized saltwater pool. Those who are in downtown Ottawa, Ontario to host a meeting or social occasion will appreciate our complimentary business center and flexible event venues that can accommodate up to 1,100 guests. Explore Ottawa city centre with ease - Shaw Convention Centre, the ByWard Market District, Rideau Canal and Parliament Hill are moments away. We can't wait for you to visit us at our hotel in downtown Ottawa, Ontario.
Overall 8,7 Excellent
Based on 818 reviews
All reviews
- All reviews
Excellent
10,0
Pros: Great service
Excellent
10,0
Pros: Excellent service. I was driving my Toyota Tundra which is too high for their parking entrance. The hotel sent out a staff member to help me find the surface parking for larger vehicles.
Excellent
10,0
Pros: Very clean
Excellent
10,0
Pros: Excellent service and great location
Excellent
10,0
Pros: We could not have asked for a better location or service. We asked for a fridge and one was put in our room. Also there was no truoble gettin a late check out.
Excellent
10,0
Pros: LOCATION AND STAFF. TIM HORTON ON THE LOBBY 24/7
Excellent
8,0
Pros: comfortable bed, good TV channels
Excellent
10,0
Pros: The room was quiet and comfortable. It wa
Good
7,5
Excellent
8,3
Pros: It's very clean and the staff are very friendly.
Good
6,0
Good
6,0
Pros:
Details
Reviews
Overall 8,7 Excellent
Based on 818 reviews
Cleanliness
9,0
Comfort
8,7
Location
9,0
Services
8,5
Staff
9,1
Value for money
8,0
10,0 Excellent
Pros: Great service
Cons:
10,0 Excellent
Pros: Excellent service. I was driving my Toyota Tundra which is too high for their parking entrance. The hotel sent out a staff member to help me find the surface parking for larger vehicles.
Cons:
10,0 Excellent
Pros: Very clean
Cons: Wish they had a hot tub
10,0 Excellent
Pros: Excellent service and great location
Cons:
10,0 Excellent
Pros: We could not have asked for a better location or service. We asked for a fridge and one was put in our room. Also there was no truoble gettin a late check out.
Cons: We liked everything.
10,0 Excellent
Pros: LOCATION AND STAFF. TIM HORTON ON THE LOBBY 24/7
Cons: NO WATER BOILER IN THE ROOM FOR TEA DRINKER.
8,0 Excellent
Pros: comfortable bed, good TV channels
Cons: restaurant only OK, pretty significant walk to downtown, shopping or museums
10,0 Excellent
Pros: The room was quiet and comfortable. It wa
Cons:
7,5 Good
Pros:
Cons: Breakfast should be included, not additional charge
8,3 Excellent
Pros: It's very clean and the staff are very friendly.
Cons: In fact, nothing bad.
6,0 Good
Pros:
Cons: Walls were thin (you could hear the ice machine) Not enough towels were given Room itself looked like it needed repair Staff was either not present or not friendly Parking was overpriced
6,0 Good
Pros:
Cons:
Enjoy a luxurious stay within walking distance of many city center attractions at Delta Hotels by Marriott Ottawa City Centre. Ideally located in downtown Ottawa, Ontario, our modern, stylish hotel offers sleek, spacious hotel rooms and suites featuring pillowtop bedding, floor-to-ceiling windows and scenic city views. Enjoy complimentary Wi-Fi throughout our hotel. Dine on delicious, locally sourced fare at LIFT Resto Lounge, our signature hotel restaurant. Maintain your fitness routine in our state-of-the-art gym, relax on our rooftop terrace or take a dip in our indoor, oversized saltwater pool. Those who are in downtown Ottawa, Ontario to host a meeting or social occasion will appreciate our complimentary business center and flexible event venues that can accommodate up to 1,100 guests. Explore Ottawa city centre with ease - Shaw Convention Centre, the ByWard Market District, Rideau Canal and Parliament Hill are moments away. We can't wait for you to visit us at our hotel in downtown Ottawa, Ontario.
Located downtown Ottawa, with views of Parliament Hill and Rideau Canal, Fairmont Château Laurier is waiting to welcome you to Canada's capital. Steps from national museums, famed ByWard Market, dining and entertainment, Ottawa's castle couldn't be better situated. Our recently re-designed rooms are a fresh, modern addition to the regal elegance that is synonymous with the hotel. Stay on Fairmont Gold for a customized level of service, ensuring your stay is nothing short of unforgettable.
Overall 8,6 Excellent
Based on 12 692 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9,6
Pros: Location. Comfort. Pool.
Excellent
10,0
Pros: Beautiful hotel. Exceptional staff
Excellent
10,0
Pros: It was perfect place! Very good price and perfect location and quality!!!
Excellent
10,0
Pros: Location, location, location
Excellent
10,0
Pros: The location was perfect for hitting almost everywhere in the city on foot (assuming you do not mind walking)! I was a great way to get around to see everything and this was the epicentre! Plus having the Byward Market was tight there may it perfect!
Excellent
9,6
Pros: Felt like a princess in this fabulous castle/hotel. Walked to parks, Parliament, and museum. Pool was fabulous as was the facility.
Excellent
10,0
Pros: Great location. Spacious room, nicely furnished. Everything working well.
Excellent
10,0
Pros: The bed and sheets were very comfortable! The coffee was great, the staff awesome!!
Good
7,5
Pros: Location is pretty ideal to get around the downtown. Bed and pillows we quite comfortable. Rooms and bathrooms are kept clean. But even the towels were old and weathered. 5-stars?
Excellent
9,6
Pros: Beautiful large room. Excellent location.
Okay
5,8
Pros: Beds are very good, location
Excellent
10,0
Pros: best location and smile service
Details
Reviews
Overall 8,6 Excellent
Based on 12 692 reviews
Location
8,6
Service
8,3
Vibe
7,9
Amenities
7,8
Pool
7,5
Room
6,9
Breakfast
6,7
Wellness
6,4
Cleanliness
6,0
Comfort
5,4
WiFi
5,4
Value
4,4
Service
8,3
Location
8,1
Vibe
7,9
Room
7,2
Breakfast
6,9
Cleanliness
5,9
Comfort
5,7
Value
4,5
WiFi
3,9
Location
8,5
Service
8,2
Room
6,3
Food
6,1
Breakfast
5,9
Cleanliness
5,8
WiFi
5,0
Comfort
4,7
Value
4,2
Service
8,7
Location
8,3
Breakfast
7,0
Room
6,9
Comfort
5,5
Value
4,7
WiFi
3,7
Location
8,5
Service
7,6
Room
7,1
Breakfast
6,3
Comfort
5,8
Cleanliness
5,4
Value
4,3
WiFi
3,9
9,6 Excellent
Pros: Location. Comfort. Pool.
Cons: Paying 15.00 a day for wifi. Room facing the loud street with food light outside our window and unable to properly block the light in our room.
10,0 Excellent
Pros: Beautiful hotel. Exceptional staff
Cons: No
10,0 Excellent
Pros: It was perfect place! Very good price and perfect location and quality!!!
Cons: Nothing
10,0 Excellent
Pros: Location, location, location
Cons: Parking
10,0 Excellent
Pros: The location was perfect for hitting almost everywhere in the city on foot (assuming you do not mind walking)! I was a great way to get around to see everything and this was the epicentre! Plus having the Byward Market was tight there may it perfect!
Cons: The room that we were in was one of their lower end rooms but it would have been nice to have a little more natural light!
9,6 Excellent
Pros: Felt like a princess in this fabulous castle/hotel. Walked to parks, Parliament, and museum. Pool was fabulous as was the facility.
Cons: Waitress was curt and less than friendly.
10,0 Excellent
Pros: Great location. Spacious room, nicely furnished. Everything working well.
Cons: Maybe too quiet, but that's good when you want a rest. Need more electrical outlets in the room. There were enough but barely.
10,0 Excellent
Pros: The bed and sheets were very comfortable! The coffee was great, the staff awesome!!
Cons: The bathroom sink console should have been wider to hold more products. There was room to extend it.
7,5 Good
Pros: Location is pretty ideal to get around the downtown. Bed and pillows we quite comfortable. Rooms and bathrooms are kept clean. But even the towels were old and weathered. 5-stars?
Cons: Toilet was broken in our room when we first checked-in. Took a while to get us moved to another room. Cleaning staff wasn't friendly and were more worried about not being blamed for the mess in the bathroom. There was no fridge to put our leftover wedding cake, when we used the mini bar fridge we were immediately charged even thou we didn't consume anything. The coffee machine was old and barely functional. Calling the front desk felt like I was contacting a credit card call center, was put on hold a few times. Just never felt a 5-star treatment while we stayed. Even the front door man wasn't there too open the door when I brought in my bags. All the little things that made this experience below average.
9,6 Excellent
Pros: Beautiful large room. Excellent location.
Cons: Bathroom was very small as opposed to the room itself
5,8 Okay
Pros: Beds are very good, location
Cons: Bad room service, unwelcoming atmosphere, very high rate compared to service
10,0 Excellent
Pros: best location and smile service
Cons: parking fee too high
Located downtown Ottawa, with views of Parliament Hill and Rideau Canal, Fairmont Château Laurier is waiting to welcome you to Canada's capital. Steps from national museums, famed ByWard Market, dining and entertainment, Ottawa's castle couldn't be better situated. Our recently re-designed rooms are a fresh, modern addition to the regal elegance that is synonymous with the hotel. Stay on Fairmont Gold for a customized level of service, ensuring your stay is nothing short of unforgettable.
A stay at The Business Inn places you in the heart of Ottawa, within a 15-minute walk of University of Ottawa and Museum of Nature. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Ottawa? This hotel has facilities measuring 1200 square feet (111 square meters), including a meeting room. Self parking (subject to charges) is available onsite.
Overall 8,6 Excellent
Based on 7 334 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8,0
Pros: A bit oldie, but well located and very clean. The room has 3 separate areas, plus the bathroom, with a kitchen and a sort of living room. There is a computer in the room and free laundry, equipped with whasing machines and driers.
Excellent
8,0
Pros: Many choices in breakfast and free laundry, good location close to attractions
Excellent
8,3
Pros: The amenities at this hotel were phenomenal. The free breakfast is the cherry on top, they had so many options it was fabulous.
Excellent
8,3
Pros: Near tourism activities
Mediocre
3,3
Pros: Nothing
Excellent
10,0
Pros: The hotel was well maintained and was within walking areas of the sites I wished to see. Also the breakfast that was provided was above what I thought I would get.
Excellent
8,0
Pros: Very clean, comfortable and the breakfast was excellent
Excellent
10,0
Good
7,5
Pros: An older apartment changed into a suite hotel: has good space but needs some refabushing; good location
Excellent
9,0
Pros: The suites are unusually spacious and well priced. Staff are very friendly.
Good
7,0
Pros: Kind staff. Hotel room clean, but rather old carpet etc. so that may bother some people. A functioning printer in the room a great plus when on business. Location - too far away from the centre to walk there, but otherwise fine.
Excellent
8,0
Pros: staff helping to fix TV set. staff giving info and directions. best hotel breakfast I've ever had. I asked for a 2nd or 3rd floor room and received a 3rd, happy. free laundry
Details
Reviews
Overall 8,6 Excellent
Based on 7 334 reviews
WiFi
9,0
Wellness
8,9
Service
8,8
Comfort
8,5
Value
8,5
Location
8,5
Room
8,5
Breakfast
8,2
Amenities
3,9
Vibe
3,4
Service
8,5
Comfort
8,3
Room
8,2
Breakfast
8,0
WiFi
7,9
Location
7,7
Amenities
4,2
Vibe
2,7
Wellness
8,9
Service
8,5
Location
8,5
WiFi
8,3
Breakfast
8,2
Room
8,1
Comfort
8,0
Amenities
3,7
Vibe
3,4
Service
9,1
Location
8,6
Comfort
8,2
Breakfast
8,1
WiFi
8,1
Room
8,0
Amenities
4,0
Vibe
2,9
Service
8,9
Room
8,4
Comfort
8,3
Value
8,2
Breakfast
7,9
Location
7,9
Amenities
3,9
Vibe
3,0
8,0 Excellent
Pros: A bit oldie, but well located and very clean. The room has 3 separate areas, plus the bathroom, with a kitchen and a sort of living room. There is a computer in the room and free laundry, equipped with whasing machines and driers.
Cons: Breakfast results slightly poor.
8,0 Excellent
Pros: Many choices in breakfast and free laundry, good location close to attractions
Cons: Road under repair nearby
8,3 Excellent
Pros: The amenities at this hotel were phenomenal. The free breakfast is the cherry on top, they had so many options it was fabulous.
Cons: The parking situation is quite frustrating especially when you are trying to check in but otherwise there wasnt anything I disliked.
8,3 Excellent
Pros: Near tourism activities
Cons: Street improvement that we needed to move around
3,3 Mediocre
Pros: Nothing
Cons: The room is a smelly, parking is disaster, and breakfast tables most of them are dirty..... . with amount of $185 , I could find much better hotel from this terrible one.
10,0 Excellent
Pros: The hotel was well maintained and was within walking areas of the sites I wished to see. Also the breakfast that was provided was above what I thought I would get.
Cons:
8,0 Excellent
Pros: Very clean, comfortable and the breakfast was excellent
Cons: Kitchen needs to be upgraded
10,0 Excellent
Pros:
Cons: It was a great experience.
7,5 Good
Pros: An older apartment changed into a suite hotel: has good space but needs some refabushing; good location
Cons: Wifi signal needs upgrading
9,0 Excellent
Pros: The suites are unusually spacious and well priced. Staff are very friendly.
Cons: There were missing items from the kitchen, and the cleaning staff did not replenish the coffee supplies.
7,0 Good
Pros: Kind staff. Hotel room clean, but rather old carpet etc. so that may bother some people. A functioning printer in the room a great plus when on business. Location - too far away from the centre to walk there, but otherwise fine.
Cons: Breakfast was with a few choices, but really the cheapest possible stuff. Without proper plates/cutlery. A lot of DIY - e.g. if you'd like porridge, you'd have to unpack it and heat it up in a microwave.
8,0 Excellent
Pros: staff helping to fix TV set. staff giving info and directions. best hotel breakfast I've ever had. I asked for a 2nd or 3rd floor room and received a 3rd, happy. free laundry
Cons: slowest elevators ever, also very small compared to newer hotels
A stay at The Business Inn places you in the heart of Ottawa, within a 15-minute walk of University of Ottawa and Museum of Nature. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Ottawa? This hotel has facilities measuring 1200 square feet (111 square meters), including a meeting room. Self parking (subject to charges) is available onsite.
Set in the heart of downtown Ottawa, Sheraton Ottawa Hotel welcomes guests visiting Canada's capital city with superb service, newly renovated guestrooms and thoughtful amenities within minutes from Parliament Hill and can easily explore ByWard Market, the Shaw Centre and Carleton University near the Ottawa train station. After a busy day, relax in our pet-friendly redesigned hotel rooms. Each room features the Sheraton Sleep experience, as well as flat-screen TVs, mini-refrigerators, marble bathrooms, large work desks and free standard Wi-Fi. Club Level rooms grant access to Lounge benefits. Take a dip in our salt water indoor pool, work out in the 24-hour Sheraton Fitness Centre or schedule an appointment at the nearby Nordik Spa-Nature. Savor delicious cuisine or unwind with a cocktail at our on-site restaurants after an evening exploring Ottawa. With more than 7,800 square feet of space, our versatile downtown meeting and event venues are supported by delicious catering and expert planners.
Overall 8,6 Excellent
Based on 2 798 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6,7
Pros: The room was quite noisy in the evening, hard to sleep.
Excellent
10,0
Pros: The staff was extremely gentle and proactive. The location is absolutely strategic to visit the city center. few walks and you are in the pedestrian street.
Excellent
10,0
Pros: Very good location, big room and very comfortable beds.
Excellent
9,0
Pros: comfort and quite environment.
Excellent
8,0
Good
7,0
Pros: Location was ideal. Friendly staff.
Okay
5,0
Pros: It was clean and the room was nicely decorated
Good
7,1
Pros: It was all OK
Excellent
8,3
Pros: Location is great. Right in downtown. Short walk to most tourist place. One block from newly opened light rail station (parliament). Light rail also goes to the VIA rain station.
Excellent
9,6
Pros: Fantastic rooms, helpful staff
Excellent
8,0
Pros: Great location and excellent staff and housekeeping.
Excellent
10,0
Details
Reviews
Overall 8,6 Excellent
Based on 2 798 reviews
Service
9,0
Location
9,0
WiFi
8,6
Room
8,1
Breakfast
6,4
Value
5,0
Service
9,0
Location
8,3
Room
7,7
Comfort
6,5
Breakfast
6,1
Value
4,5
Location
9,0
Service
8,9
Room
7,9
Comfort
7,8
Breakfast
6,4
Value
4,9
Service
8,6
Location
8,8
6,7 Good
Pros: The room was quite noisy in the evening, hard to sleep.
Cons:
10,0 Excellent
Pros: The staff was extremely gentle and proactive. The location is absolutely strategic to visit the city center. few walks and you are in the pedestrian street.
Cons:
10,0 Excellent
Pros: Very good location, big room and very comfortable beds.
Cons:
9,0 Excellent
Pros: comfort and quite environment.
Cons: I was charged 15$ for gettin an adaptor !!
8,0 Excellent
Pros:
Cons: Rooms need to be renovated. Breakfast could have been included.
7,0 Good
Pros: Location was ideal. Friendly staff.
Cons: Had to pay for parking. Windows don't keep out street noise. Construction next door started at 6:30am...that's an early wake-up.
5,0 Okay
Pros: It was clean and the room was nicely decorated
Cons: Mandatory valet parking that costs $29/day!!! No continental breakfast included. Room had two full beds squeezed into a space where one queen bed would normally be. Pool is a small two lane lap pool only, with no hot tub, sauna etc. Bottled water in the room was not complimentary. Bathroom had old standard sized tub, not enough towels where provided. The list kind of goes on and on. This hotel would be fine if you where paying a lower rate, but at the cost it is it just feels like a rip off and money grab.
7,1 Good
Pros: It was all OK
Cons:
8,3 Excellent
Pros: Location is great. Right in downtown. Short walk to most tourist place. One block from newly opened light rail station (parliament). Light rail also goes to the VIA rain station.
Cons: Opted for the “green” servicing of our room only to find that the room does not get serviced at all. Managed to change this. READ THE FINE PRINT.
9,6 Excellent
Pros: Fantastic rooms, helpful staff
Cons:
8,0 Excellent
Pros: Great location and excellent staff and housekeeping.
Cons: Bathrooms NEED to be renovated. Outdated Cream toilet and bathtub. Bathtub paint chipped while I was having a bath. Also faucet for shower should be raised higher and replaced with better pressure faucet. King size bed sunk in and needs to be replaced.
10,0 Excellent
Pros:
Cons: In addition to the paper cups please put regular coffee cups in the room,
Set in the heart of downtown Ottawa, Sheraton Ottawa Hotel welcomes guests visiting Canada's capital city with superb service, newly renovated guestrooms and thoughtful amenities within minutes from Parliament Hill and can easily explore ByWard Market, the Shaw Centre and Carleton University near the Ottawa train station. After a busy day, relax in our pet-friendly redesigned hotel rooms. Each room features the Sheraton Sleep experience, as well as flat-screen TVs, mini-refrigerators, marble bathrooms, large work desks and free standard Wi-Fi. Club Level rooms grant access to Lounge benefits. Take a dip in our salt water indoor pool, work out in the 24-hour Sheraton Fitness Centre or schedule an appointment at the nearby Nordik Spa-Nature. Savor delicious cuisine or unwind with a cocktail at our on-site restaurants after an evening exploring Ottawa. With more than 7,800 square feet of space, our versatile downtown meeting and event venues are supported by delicious catering and expert planners.
Novotel Ottawa City Centre is a trendy full-service 4-star hotel set in the heart of downtown Ottawa. Located just steps to the Byward Market and the Rideau Canal, a short walk to the Parliament and across the street from the Rideau Shopping Centre- the leading shopp ing destination in the city which holds one of the only Nordstrom stores in Canada. The Novotel Ottawa is perfectly situated across from the Shaw Centre (Ottawa Convention Centre) and the University of Ottawa is a short walk from the hotel.
Overall 8,5 Excellent
Based on 8 051 reviews
All reviews
- All reviews
- Business
- Families
- Couples
- Solo
Excellent
8,8
Pros: Lounge was excellent, great staff
Excellent
10,0
Pros: modern and useful interior design in rooms
Excellent
8,8
Pros: I was very happy with my stay, the hotel service (reception) was exceptional, the beds comfy and the facilities more than adequate. All the staff I spoke with were helpful, friendly and very professional. The hotel location was great and very close to the main attractions and local shops. Thank you!
Excellent
9,6
Pros: Situated close to Byward Market and other tourist sites.
Excellent
9,6
Pros: Perfect location. Everything in walking distance.
Excellent
10,0
Pros: Close to the university
Excellent
10,0
Pros: It was really nice place, free upgrade was nice surprise
Good
7,0
Pros: Loved the location - close to U Ottawa, By Ward market, shopping mall and parliament and museums. Room was spacious and bed was comfortable. Nice to have a small fridge in the room too.
Excellent
8,8
Pros: The location was brilliant, very close to Byward Market. Plenty of shops and restaurants close by and very close to the city centre. Room was comfortable and clean. Good value for money.
Excellent
9,0
Pros: the location right in the middle of downtown. It is possible to do most things within a walking distance.
Excellent
8,3
Excellent
9,7
Details
Reviews
Overall 8,5 Excellent
Based on 8 051 reviews
Service
9,1
Location
8,8
WiFi
8,6
Breakfast
8,5
Room
7,5
Value
5,1
Service
9,1
Location
8,7
Breakfast
8,1
WiFi
7,6
Room
7,2
Value
4,8
Location
9,1
Service
9,0
Breakfast
8,7
WiFi
7,4
Room
7,0
Value
5,4
Service
9,3
Breakfast
8,6
Vibe
8,5
Room
8,1
Location
8,1
Value
4,4
Service
9,0
Location
8,8
Breakfast
8,5
Room
8,3
Bar
8,2
Value
5,3
8,8 Excellent
Pros: Lounge was excellent, great staff
Cons: The pillows were too large, made for sore neck in the morning
10,0 Excellent
Pros: modern and useful interior design in rooms
Cons:
8,8 Excellent
Pros: I was very happy with my stay, the hotel service (reception) was exceptional, the beds comfy and the facilities more than adequate. All the staff I spoke with were helpful, friendly and very professional. The hotel location was great and very close to the main attractions and local shops. Thank you!
Cons: We ordered two coffees expresso at the bar, the lady served us the expresso's in big cups without spoons and sugar (we had to ask). The coffee was awful and we paid a lot of money for an undrinkable coffee.
9,6 Excellent
Pros: Situated close to Byward Market and other tourist sites.
Cons: The bed was a little hard so not too comfortable.
9,6 Excellent
Pros: Perfect location. Everything in walking distance.
Cons: Our bathroom door was angled making it small .
10,0 Excellent
Pros: Close to the university
Cons: Hard to park, small spaces.
10,0 Excellent
Pros: It was really nice place, free upgrade was nice surprise
Cons: Drink prices... 14 CAD for the glass of local wine + tax+tip... I think it is too much.
7,0 Good
Pros: Loved the location - close to U Ottawa, By Ward market, shopping mall and parliament and museums. Room was spacious and bed was comfortable. Nice to have a small fridge in the room too.
Cons: No storage in the room. We were there for 5 nights and I would prefer to unpack suitcases and get them out of the way, but there is not a dresser of any kind so we had open suitcases to work around all week. We also had to ask for a small old coffee maker. I cannot have cafein and it was sometimes hard to get some decaf. Glad I had taken some herbal tea with me.
8,8 Excellent
Pros: The location was brilliant, very close to Byward Market. Plenty of shops and restaurants close by and very close to the city centre. Room was comfortable and clean. Good value for money.
Cons: The pool area was a bit basic, but great to have a pool nonetheless!
9,0 Excellent
Pros: the location right in the middle of downtown. It is possible to do most things within a walking distance.
Cons: well..... for the price of ---- the assortment was a bit small. Also only less person for service in the breakfast room.
8,3 Excellent
Pros:
Cons: Beds and pillows not comfortable. Other than that, what you expect from a chain hotel.
9,7 Excellent
Pros:
Cons: Softer pillow please.
Novotel Ottawa City Centre is a trendy full-service 4-star hotel set in the heart of downtown Ottawa. Located just steps to the Byward Market and the Rideau Canal, a short walk to the Parliament and across the street from the Rideau Shopping Centre- the leading shopp ing destination in the city which holds one of the only Nordstrom stores in Canada. The Novotel Ottawa is perfectly situated across from the Shaw Centre (Ottawa Convention Centre) and the University of Ottawa is a short walk from the hotel.
Experience modern style and warm service at Ottawa Marriott Hotel, set in the lively downtown district of Ottawa, Ontario, Canada. Make yourself at home in our smartly designed rooms and suites, featuring complimentary Wi-Fi, plush bedding, a Keurig coffee maker and views of downtown Ottawa, Canada. Grab a coffee at our on-site Starbucks before heading out for your meeting or sightseeing in Ottawa. Join us for American fare and a cocktail at "Spin" Kitchen & Bar. Relax and stay fit in our health club with an indoor pool, gym and sauna. Discover 26 elegant event venues, including our revolving Summit space and our grand ballroom. Explore Parliament Hill, the Rideau Canal and the National Gallery of Canada, all at a walking distance from our family friendly hotel. Located right by the new Lyon station, our hotel is 2 stops away from the Rideau shopping Centre, Shaw Centre and ByWard Market. Families will enjoy our Kid's Club and Game Room. A refreshing stay awaits you at our hotel in downtown Ottawa, Canada.
Overall 8,4 Excellent
Based on 3 289 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
7,1
Pros: Didn't use restaurant or room services.
Excellent
8,8
Pros: Breakfast was good, staff very pleasant!
Excellent
10,0
Pros: Ideally situated for central Ottawa. Excellent facilities and we enjoyed the swimming pool which was a good length for exercise.
Excellent
8,8
Pros: Restaurant
Good
6,7
Pros: Liked location, staff, breakfast was just ok. Bed was comfortable
Okay
4,6
Pros: No free breakfast
Excellent
10,0
Pros: Top Location with wonderful view ( parlement & rideau river) It was perfect
Excellent
9,6
Pros: Location was wonderful - right in downtown Ottawa. Convenient to many attractions and easy to get a cab to others
Excellent
8,0
Pros: The location was convenient for walking to downtown sites.
Good
6,3
Pros: The room was very nice and comfortable.
Excellent
10,0
Pros: I like the location and your parking.
Good
7,0
Pros: Fairly close to the National Arts Centre and just a short walk away
Details
Reviews
Overall 8,4 Excellent
Based on 3 289 reviews
Location
9,0
Service
8,4
Pool
8,2
Breakfast
7,8
Room
7,3
Comfort
5,8
WiFi
5,7
Vibe
5,0
Location
8,7
Service
8,1
Breakfast
7,7
Value
6,5
Room
6,1
Comfort
5,4
Cleanliness
5,4
Amenities
5,3
Vibe
4,4
WiFi
3,7
Location
9,1
Service
8,4
Room
6,9
Amenities
6,1
Comfort
5,7
Vibe
4,0
Location
9,2
Service
8,3
Cleanliness
6,1
Room
6,1
Amenities
5,4
Comfort
5,2
Location
9,1
Service
7,9
Room
6,6
7,1 Good
Pros: Didn't use restaurant or room services.
Cons: Parking (other than valet parking) should be charged to room bill and not require seperate payment.
8,8 Excellent
Pros: Breakfast was good, staff very pleasant!
Cons: We made reservation in early June for our September stay. We arrived from a flight that left Louisiana at 6:00am and arrived in Ottawa at 5;30 that day. we were told our room was not ready to go to concierge. After travelling all day and we are both senior we were ready for our room. at 7:30 that evening after asking to speak to a manager a receptionist finally took it on herself to find us a room. I do not know if I would take a chance and stay at Marriott on Kent or even suggested to friends. I hope this can be brought up at your receptionists meeting,
10,0 Excellent
Pros: Ideally situated for central Ottawa. Excellent facilities and we enjoyed the swimming pool which was a good length for exercise.
Cons: No USB charging point in the room
8,8 Excellent
Pros: Restaurant
Cons: Thought I booked close to Rideau centre , so my mom could walk but it was too far for her. It is a 15 minute fast walk to get there
6,7 Good
Pros: Liked location, staff, breakfast was just ok. Bed was comfortable
Cons: Elevators, hallway and room could be cleaner. There is old carpet smell all over. under ground parking is cramped, dark and not clean at all.
4,6 Okay
Pros: No free breakfast
Cons: The hotel not updated looks old
10,0 Excellent
Pros: Top Location with wonderful view ( parlement & rideau river) It was perfect
Cons: All good!
9,6 Excellent
Pros: Location was wonderful - right in downtown Ottawa. Convenient to many attractions and easy to get a cab to others
Cons: The room service menu was very limited
8,0 Excellent
Pros: The location was convenient for walking to downtown sites.
Cons: There were very few dining options closeby. The best option was to walk 20-25 minutes to Byward Market.
6,3 Good
Pros: The room was very nice and comfortable.
Cons: We had trouble sleeping at night because the room next to us was very loud and they had loud music on and talking all night long. The valet person working outside was very rude, lost our keys and took 30 minutes to find them.
10,0 Excellent
Pros: I like the location and your parking.
Cons: More diversity and convenient restaurant will be better！
7,0 Good
Pros: Fairly close to the National Arts Centre and just a short walk away
Cons: The Marriot check-in guy swiped my card fur incidentals, but failed to mention that $50 would be charged to my card and then reversed after they deemed the room did not have any applicable incidental charges incurred. That would have been nice to know.
Experience modern style and warm service at Ottawa Marriott Hotel, set in the lively downtown district of Ottawa, Ontario, Canada. Make yourself at home in our smartly designed rooms and suites, featuring complimentary Wi-Fi, plush bedding, a Keurig coffee maker and views of downtown Ottawa, Canada. Grab a coffee at our on-site Starbucks before heading out for your meeting or sightseeing in Ottawa. Join us for American fare and a cocktail at "Spin" Kitchen & Bar. Relax and stay fit in our health club with an indoor pool, gym and sauna. Discover 26 elegant event venues, including our revolving Summit space and our grand ballroom. Explore Parliament Hill, the Rideau Canal and the National Gallery of Canada, all at a walking distance from our family friendly hotel. Located right by the new Lyon station, our hotel is 2 stops away from the Rideau shopping Centre, Shaw Centre and ByWard Market. Families will enjoy our Kid's Club and Game Room. A refreshing stay awaits you at our hotel in downtown Ottawa, Canada.
A stay at Arc The Hotel places you in the heart of Ottawa, within a 10-minute walk of Parliament Hill and National Arts Centre. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Ottawa? This hotel has facilities measuring 8880 square feet (825 square meters), including conference space. Limited parking is available onsite.
Overall 8,4 Excellent
Based on 2 085 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Okay
5,8
Pros: The location of the hotel was very central and close to the Parliament buildings. The bathroom lighting was good, esp for hair and makeup!!
Excellent
10,0
Pros: We loved the warm welcome. The room was very comfortable. Location was perfect. Would definitely recommend this hotel. Thank you for a very enjoyable stay.
Good
7,0
Pros: The location of this hotel was what was most worth the price.
Excellent
10,0
Pros: Loved the bubbly at check in. I was upgrading to a suite, the room was beautiful and c’est clean. The hotel bar was good as well. Location was fantastic.
Excellent
8,3
Pros: Good daily room cleaning Good gym
Excellent
10,0
Pros: Nice location, comfy bed, room is ultra clean. Highly recommended.
Okay
5,5
Pros: Staff friendly and helpful Good location Nice bar and good facilities Check in/out easy
Excellent
8,3
Pros: Welcoming staff and great location!We found the staff to be very helpful .
Good
7,1
Pros: Everything you need for a room in city centre
Good
6,0
Mediocre
3,0
Pros: The person running the lounge and the location of the hotel.
Excellent
8,3
Pros: The property is centrally located, very close to Parliament Hill, and other points of interest in Ottawa. Very friendly, and helpful staff, especially Alexandre. Rooms are rather spacious, and very clean.
Details
Reviews
Overall 8,4 Excellent
Based on 2 085 reviews
Service
9,1
Location
8,8
Room
6,9
WiFi
6,7
Breakfast
6,1
Value
5,9
Amenities
5,8
Comfort
5,1
Bar
9,4
Service
9,0
Location
8,5
Room
6,4
Breakfast
6,3
Value
6,1
Amenities
5,7
Comfort
4,7
Service
9,6
Location
8,8
Vibe
7,3
Room
6,7
Value
5,9
Amenities
5,7
Comfort
5,0
Location
9,0
Service
8,9
Cleanliness
7,7
Room
6,6
Amenities
5,7
Comfort
5,5
Service
9,2
Location
9,0
Cleanliness
8,0
Room
6,3
Value
5,9
Amenities
5,4
Comfort
5,3
5,8 Okay
Pros: The location of the hotel was very central and close to the Parliament buildings. The bathroom lighting was good, esp for hair and makeup!!
Cons: The room was quite small and dark with a view into an office so there was very little natural light coming into the room. The lighting was very low, even with all the lights one and one of the bulbs needed replaced. The walls were very thin and we could hear the people in the next room chatting - so guessing they could hear us!! The hotel itself is tired and needs a freshen up. The photos on the website must have been taken when it was newly opened.
10,0 Excellent
Pros: We loved the warm welcome. The room was very comfortable. Location was perfect. Would definitely recommend this hotel. Thank you for a very enjoyable stay.
Cons: There was nothing we didn't like.
7,0 Good
Pros: The location of this hotel was what was most worth the price.
Cons: Valet parking was difficult to use. It took us 5 laps (and an additional 45 minutes) in order for there to be space to pull up for valet parking. Instead this space was filled with taxis. Additionally, the room was small, and felt a little bit outdate
10,0 Excellent
Pros: Loved the bubbly at check in. I was upgrading to a suite, the room was beautiful and c’est clean. The hotel bar was good as well. Location was fantastic.
Cons: The breakfast in the morning was poor to say the least. The toast wasn’t fresh, the food was cold aamd On top of it it was extremely expensive for 2 eggs and sausage. Also there was lack of variety.
8,3 Excellent
Pros: Good daily room cleaning Good gym
Cons: Very small window in my room letting in very little natural light.
10,0 Excellent
Pros: Nice location, comfy bed, room is ultra clean. Highly recommended.
Cons:
5,5 Okay
Pros: Staff friendly and helpful Good location Nice bar and good facilities Check in/out easy
Cons: Room was very small. No remote for tv first night No correspondence on how b’fast works Bathroom needed doing up Phone/TV was old Bed was small Overcrowded room, bed, table, tv/bar/safe combo Not value for money for the size, cleanliness, location. For money like that I would expect more.
8,3 Excellent
Pros: Welcoming staff and great location!We found the staff to be very helpful .
Cons: The rooms have a connecting door to an other room .We could here the people talking in the other room next to us .The Staff gave us an other room luckily there was nobody in the other adjacent room .
7,1 Good
Pros: Everything you need for a room in city centre
Cons: Public areas, particularly the bar could have been more welcoming for solo travelers
6,0 Good
Pros:
Cons: Hot water took five minutes to warm up. Bath tub would not fill as the plug did not work. Gym was much smaller than it appeared in the photos and not all the exercise equipment worked (there would not have been room for two people to use free weights).
3,0 Mediocre
Pros: The person running the lounge and the location of the hotel.
Cons: The messed up check in for myself and all my guest. The restaurant as a disaster where we could never get seating or food. I found this hotel to be in a crisis of identity. It wants to be a boutique hotel but isn't.
8,3 Excellent
Pros: The property is centrally located, very close to Parliament Hill, and other points of interest in Ottawa. Very friendly, and helpful staff, especially Alexandre. Rooms are rather spacious, and very clean.
Cons:
A stay at Arc The Hotel places you in the heart of Ottawa, within a 10-minute walk of Parliament Hill and National Arts Centre. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Ottawa? This hotel has facilities measuring 8880 square feet (825 square meters), including conference space. Limited parking is available onsite.
Cartier Place Suite Hotel: Your Hotel in Downtown OttawaWelcome to the Cartier Place Suite Hotel, one of the most unique hotels in downtown Ottawa; TripAdvisor recommended and winner of the Certificate of Excellence. Our pet friendly hotel is proud to be family owned and operated.
Overall 8,1 Excellent
Based on 3 734 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Excellent pillows and mattresses
Excellent
9,2
Pros: Fully equipped kitchen.
Excellent
9,2
Good
6,0
Pros: The staff were wonderful!! Everyone was very friendly and helpful.
Excellent
8,0
Pros: The room was huge! Separate living room, and bedroom, quite a nice complete kitchen too! Also a small balcony :)
Excellent
9,6
Pros: Brilliantly located comfortable excellent facilities great staff quiet and relaxing
Excellent
10,0
Pros: Kitchen is complete with utensils and cooking ware
Excellent
9,6
Pros: Friendly helpful staff who were knowledgeable.
Okay
5,0
Pros: The location is good. Rooms with balcony is a plus
Good
6,3
Pros: Location.
Excellent
9,0
Pros: Location is terrific and having access to kitchen facilities is a huge plus.
Excellent
8,3
Pros: Excellent location and very friendly staff (especially housekeeping). Having a kitchen was very helpful and it was well equipped. It was nice having the pool and hot tub.
Details
Reviews
Overall 8,1 Excellent
Based on 3 734 reviews
Pool
8,4
Service
8,4
Location
8,4
WiFi
7,4
Room
6,7
Value
4,8
Breakfast
3,2
Vibe
3,0
Pool
8,9
Location
8,4
Service
8,1
Room
6,3
WiFi
6,0
Comfort
5,1
Value
4,9
Breakfast
3,0
Vibe
2,1
Location
8,2
Service
8,0
Room
7,1
Value
4,8
Amenities
4,6
Breakfast
3,7
Vibe
2,7
Service
8,4
Location
8,0
Room
6,2
Comfort
6,1
Value
4,9
Vibe
3,3
Location
8,7
Service
8,6
Comfort
6,0
Room
5,8
10,0 Excellent
Pros: Excellent pillows and mattresses
Cons:
9,2 Excellent
Pros: Fully equipped kitchen.
Cons: The room was too dark for me. And during my staing there was some outside renovation next to my windows (I glad that I was there for the weekend only)
9,2 Excellent
Pros:
Cons: The beds were small and quite uncomfortable as were the pillows
6,0 Good
Pros: The staff were wonderful!! Everyone was very friendly and helpful.
Cons: The bed was extremely uncomfortable. It was the little things they missed. No hand towels, no lotion, only bar hand soap. No tv in the bedroom, the one in the livingroom was small. And it's dated, you actually get a key not a key card to enter room
8,0 Excellent
Pros: The room was huge! Separate living room, and bedroom, quite a nice complete kitchen too! Also a small balcony :)
Cons: It is not particularly a bad thing, but it was a bit old-fashioned (Very functional though!!)
9,6 Excellent
Pros: Brilliantly located comfortable excellent facilities great staff quiet and relaxing
Cons: Nothing
10,0 Excellent
Pros: Kitchen is complete with utensils and cooking ware
Cons: Nothing
9,6 Excellent
Pros: Friendly helpful staff who were knowledgeable.
Cons: No issues apart from expensive car park but this is in common with all other big city locations.
5,0 Okay
Pros: The location is good. Rooms with balcony is a plus
Cons: I was staying in a economy suite, interior decoration is old, the bed is not real queen size, big mirror is sitting in front of the bed is a big negative to me. Sofa in the living room is dirty . Parking lot entrance is hard to find, we have to check in first to get the key for entering the garage while there is no space for me to stop my car on the street. Luckily I was with my family that some of us could go to the reception and got the key. Not recommended for 1 people goes with car to stay in this hotel .
6,3 Good
Pros: Location.
Cons: Suite was large but it looked like grannys apartment. They have a good photographer.
9,0 Excellent
Pros: Location is terrific and having access to kitchen facilities is a huge plus.
Cons: The decor was a little weary, of an earlier era. But it would not deter me from returning.
8,3 Excellent
Pros: Excellent location and very friendly staff (especially housekeeping). Having a kitchen was very helpful and it was well equipped. It was nice having the pool and hot tub.
Cons: Game room was not working. Beds not super comfortable, especially sofa bed. Parking at $30/day was too expensive - you can park for free at the nearby City Hall after 6pm Friday and through the weekend! Decor is dated (think mid 1990s).
Cartier Place Suite Hotel: Your Hotel in Downtown OttawaWelcome to the Cartier Place Suite Hotel, one of the most unique hotels in downtown Ottawa; TripAdvisor recommended and winner of the Certificate of Excellence. Our pet friendly hotel is proud to be family owned and operated.
With a stay at Capital Hill Hotel and Suites in Ottawa (Downtown Ottawa), you'll be steps from National Arts Centre and 6 minutes by foot from Parliament Hill. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Overall 7,9 Good
Based on 4 208 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10,0
Pros: Good location, helpful staff
Okay
5,4
Pros: Location was great. Could easily walk to parliament hill, restaurants and tour bus etc. Parking was on site, but, expensive.
Excellent
8,5
Pros: Location, location, location ! The hotel was overall good. It provided everything I could have expected for the price and location. Nothing exceptional from the hospitality side of the overnight team, bit a true sense of hospitality rang loud and clear from any and every interaction of the day time staff and management, from email correspondence with management, to front desk, to staff I passed in the hallway.
Excellent
8,0
Pros: Location
Good
7,0
Excellent
8,0
Pros: Excellent location. Near metro link. Near all major attractions
Okay
5,0
Pros: The location of the property is very good and all attractions and restaurants are just a stone’s throw away. Parking is also very convenient and the valet parking is a great help.
Excellent
10,0
Pros: The location.
Good
7,0
Pros: Location
Excellent
8,3
Pros: The executive suite is a comfortable one bedroom and living room with a minimal but suitable kitchen. We brought takeaway to eat in the dining alcove in peace and quiet.
Excellent
8,8
Pros: Good location.. Great room... Comfortable.. Kitchenette.. Separate bedroom.. 2 tv's.. A little balcony.. Pop machine on the floor. Great staff very willing to help
Okay
5,4
Pros: Location was great.
Details
Reviews
Overall 7,9 Good
Based on 4 208 reviews
Location
8,7
Service
8,0
Room
6,1
Breakfast
4,5
WiFi
3,6
Amenities
3,1
Vibe
2,6
Wellness
2,5
Bar
1,8
Location
8,5
Service
7,6
Room
5,9
Breakfast
3,6
Amenities
3,2
WiFi
1,9
Vibe
1,8
Location
9,1
Service
8,0
Room
5,9
Comfort
5,5
Breakfast
5,2
Amenities
2,8
WiFi
2,5
Vibe
2,2
Location
9,0
Service
8,6
Room
5,5
Location
9,0
Value
7,7
Service
7,3
Comfort
6,0
Room
5,0
Amenities
3,5
Vibe
1,8
10,0 Excellent
Pros: Good location, helpful staff
Cons:
5,4 Okay
Pros: Location was great. Could easily walk to parliament hill, restaurants and tour bus etc. Parking was on site, but, expensive.
Cons: Towels were very thin. Room small, mattress should be replaced
8,5 Excellent
Pros: Location, location, location ! The hotel was overall good. It provided everything I could have expected for the price and location. Nothing exceptional from the hospitality side of the overnight team, bit a true sense of hospitality rang loud and clear from any and every interaction of the day time staff and management, from email correspondence with management, to front desk, to staff I passed in the hallway.
Cons: The sum of all the reviews I read were a better reflection of the experience than I expected. The hotel was overall good. It provided everything I could have expected for the price and location. Nothing exceptional from the hospitality side of the overnight team, bit a true sense of hospitality rang loud and clear from any and every interaction of the day time staff and management, from email correspondence with management, to front desk, to staff I passed in the hallway. Great location! Not in a room with an opportune view, but such a prime location to government and financial buildings, sightseeing, shopping, and dining.
8,0 Excellent
Pros: Location
Cons: WiFi, Breakfast and Parking
7,0 Good
Pros:
Cons: nasty smell in the room that doesnt go away
8,0 Excellent
Pros: Excellent location. Near metro link. Near all major attractions
Cons: Towels very small and thin. Lighting poor
5,0 Okay
Pros: The location of the property is very good and all attractions and restaurants are just a stone’s throw away. Parking is also very convenient and the valet parking is a great help.
Cons: The property is some what dated especially the corridors to the rooms and dark and dingy. The room was a good size but the bathroom was too cramped, the door wouldn’t shut and had no extractor. Also the balcony door wasn’t secure enough and the balcony wasn’t partitioned off from other rooms so didn’t give a sense of security.
10,0 Excellent
Pros: The location.
Cons:
7,0 Good
Pros: Location
Cons: No breakfast
8,3 Excellent
Pros: The executive suite is a comfortable one bedroom and living room with a minimal but suitable kitchen. We brought takeaway to eat in the dining alcove in peace and quiet.
Cons: The WiFi is dreadful. It dropped the signal or refused to connect at all, repeatedly, at any hour of the day or evening. I tried to post a few photos on Facebook and had to go down to the lobby to connect to their meeting room system to do so. I downgraded the facilities score because it’s just not acceptable in a business hotel. The hallway needs treatment to muffle the echoes of other people conversing. We could hear the elevator bell ring from around the corner. Outside noise was no problem. We passed by reception, where the clerk was trying to talk a party into quieting down, in response to someone’s complaint. Happily, we were not on that floor.
8,8 Excellent
Pros: Good location.. Great room... Comfortable.. Kitchenette.. Separate bedroom.. 2 tv's.. A little balcony.. Pop machine on the floor. Great staff very willing to help
Cons: No real amenities other than a breakfast restaurant.. No shelf in the bathroom to put anything and no countertop
5,4 Okay
Pros: Location was great.
Cons: The bed and pillows were so so uncomfortable.
With a stay at Capital Hill Hotel and Suites in Ottawa (Downtown Ottawa), you'll be steps from National Arts Centre and 6 minutes by foot from Parliament Hill. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
With a stay at A Voyageur Guest Apartments in Ottawa (Centretown), you'll be within a 5-minute drive of Rideau Canal and Supreme Court of Canada. Free self parking is available onsite.
Overall 6,7 Good
Based on 1 016 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Good
6,3
Pros: The location suited our needs however accommodation is extremely basic.
Good
6,7
Pros: location
Poor
1,0
Pros: Hace tap water
Excellent
9,0
Pros: I liked it was only 30 minute walk to Parliament hill.
Okay
5,4
Pros: The hotel is opposite the Greyhound bus station.
Good
6,0
Pros: I liked the free breakfast and the proximity to the bus station.
Excellent
10,0
Pros: Everything is walking distance. You can get to the parliament in 25 minutes or downtown by 15. Close to the other side as well. Privacy is good. Fantastic internet connection.
Excellent
10,0
Pros: Breakfast was homely and owner is very caring.
Good
7,9
Pros: Comfortable bed, good location, could check-in early
Good
7,9
Pros: Easy walk to all attractions
Excellent
9,2
Pros: I love the breakfast and location its very easy going for some one likes no fuss this will be up your street if your looking for fancy hotel this is not for you I would stay here again it has cable tv
Good
7,1
Pros: The location was great
Details
Reviews
Overall 6,7 Good
Based on 1 016 reviews
WiFi
8,9
Location
8,8
Service
7,8
Breakfast
7,6
Room
4,4
Food
4,4
Cleanliness
3,6
Comfort
3,6
Vibe
3,1
Amenities
3,0
Location
8,9
Value
8,4
Service
7,7
Breakfast
7,3
Cleanliness
3,2
Comfort
3,1
Amenities
3,1
Room
3,1
Location
8,9
Service
8,0
Breakfast
7,7
Cleanliness
3,4
Comfort
3,4
Room
3,3
Location
8,9
Breakfast
7,6
Service
7,4
Room
3,9
Comfort
3,8
6,3 Good
Pros: The location suited our needs however accommodation is extremely basic.
Cons: No major dislikes.
6,7 Good
Pros: location
Cons: there is no socket for charging near the bed. and the room was not as per the pictures.
1,0 Poor
Pros: Hace tap water
Cons: Location Room insecure Dieta Shady Price
9,0 Excellent
Pros: I liked it was only 30 minute walk to Parliament hill.
Cons: The room was very small. Good for 1 but way too small for 2.
5,4 Okay
Pros: The hotel is opposite the Greyhound bus station.
Cons: The receptionist's attention was not pleasant, he did everything eagerly. The room looked very clean but the bathroom was too small and too dirty. You could tell he hadn't washed.
6,0 Good
Pros: I liked the free breakfast and the proximity to the bus station.
Cons: I did not like how there was a weird smell in my room. I also did not like how inconsistent the heating system was.
10,0 Excellent
Pros: Everything is walking distance. You can get to the parliament in 25 minutes or downtown by 15. Close to the other side as well. Privacy is good. Fantastic internet connection.
Cons: Nothing really
10,0 Excellent
Pros: Breakfast was homely and owner is very caring.
Cons:
7,9 Good
Pros: Comfortable bed, good location, could check-in early
Cons: Only one bathroom for many rooms
7,9 Good
Pros: Easy walk to all attractions
Cons:
9,2 Excellent
Pros: I love the breakfast and location its very easy going for some one likes no fuss this will be up your street if your looking for fancy hotel this is not for you I would stay here again it has cable tv
Cons: I like every thing
7,1 Good
Pros: The location was great
Cons: Very basic. But good location
With a stay at A Voyageur Guest Apartments in Ottawa (Centretown), you'll be within a 5-minute drive of Rideau Canal and Supreme Court of Canada. Free self parking is available onsite.
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