|"Very clean, spacious room, excellent location!"||(in 129 reviews)|
|"Bed and pillows - fantastic!"||(in 77 reviews)|
|"Very nice clean good location."||(in 110 reviews)|
|"Mandatory valet parking that costs $29/day!"||(in 40 reviews)|
|"There was no free parking for guests"||(in 4 reviews)|
|"Breakfast too expensive and overrated."||(in 27 reviews)|
Rooms need to be renovated. Breakfast could have been included.
Great location but missing key items
The location of the hotel great and really in the middle of downtown. Being an spg platinum member has its perks as you get access to free breakfast, a printer and newspapers in the platinum lounge which is really nice and cozy.
Location being downtown and with all the construction work it was noisy early in the morning and late at night. The fitness and pool facilities are great but it is certainly missing a sauna and hot tub. Parking had to be valet and was 24$per day. That was very expensive and a huge upset that no free parking option was available.
the rooms looked like they were recently renovated
the underground parking was too low for us to use
Liked the spaciousness of the room. Found the beds, pillows and duvets very relaxing & comfortable.
The cost of valet parking. Was not aware of the astronmical fee. If it was clearly indicated, we would have made alternative arrangements for parking.
The housekeeping service was excellent. i needed extra shampoo, and they lady was kind enough to give me some. Plus, I lost an earring in the room, and housekeeping found it for me and is mailing it to me.
Efficient and pleasant staff.. spotless room and great bedding.
Paying for use of the internet.
Everything. The Sheraton has well-designed, comfortable rooms. The staff were really helpful. We had access to the internet in the foyer area - something that is not readily available in other hotels (we don't use wi-fi). The hotel's cafe/restaurant were open for meals fairly late in the evening for late arrivals. The breakfast in the dining room had a wide range of choices. We didn't use the pool but it looked nice.
It would be hard to fault this hotel - we had a wonderful visit.
Great place,steps from parliament buildings.Great staff,very helpful in everyway.
Well organized during check-in, good location, very comfortable beds, friendly staff
Well unfortunately we were kept awake from 12:00 am until 5:10 am due to some very rowdy, rude guests on the 5th floor. When I called reception at 4:00 am, apologies were given and I was offered a choice to move to a different floor, by then however it was too late. We received a free breakfast but when we went to the restaurant I felt we were looked upon differently..........
I loved the location. Very short walk to everything.
They did not have the two beds which i had booked.
Two rooms were confirmed for late check-in, one guest arrived after mid-night and her room had been given away
The Sheraton Ottawa Hotel is located in downtown Ottawa, just minutes from Parliament Hill, ByWard Market, and the Shaw Centre. The hotel is also close to public transit and many downtown businesses, making it an ideal accommodation for all kinds of travel. Complimentary WiFi is provided throughout the hotel, which offers valet-only parking for a fee. There are 236 guest rooms and suites available, including accessible guest rooms and suites.
This pet-friendly hotel offers guest rooms with the signature Sheraton Sleep experience, along with flat-screen TVs, a mini-fridge, work desk, and deluxe marble bathrooms with premium amenities. Rooms also include a selection of pillows, individual climate control, an electronics charging panel, and a sofa bed. Club Level rooms offer additional amenities and exclusive access to the Club Lounge, which has other benefits. The hotel also features a 24-hour fitness center with state-of-the-art equipment and an indoor pool and lounge area. There is over 10,000 square feet of meeting and event space at this downtown hotel, along with a dedicated events and catering staff.
The Sheraton Ottawa Hotel is a non-smoking property. Car rental services and a concierge desk are available and the front desk is open 24 hours a day. The hotel provides a variety of breakfast options for a fee. There are vending machines on the property and local restaurant dinner delivery is available. The hotel also provides room service for guests, along with laundry and dry cleaning service. There is a convenience store in the lobby area.
based on 931 reviews
Policies vary by room type and provider.
Guests with existing Sheraton Ottawa Hotel reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at Sheraton Ottawa Hotel for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Sheraton Ottawa Hotel is located at 150 Albert Street in Centretown, 0,6 km from the centre of Ottawa. National War Memorial is the closest landmark to Sheraton Ottawa Hotel.
Check-in time is 15:00 and check-out time is 12:00 at Sheraton Ottawa Hotel.
Yes, Sheraton Ottawa Hotel offers free Wi-Fi.
No, Sheraton Ottawa Hotel does not offer free parking.
No, Sheraton Ottawa Hotel does not offer free airport shuttle service.
Sheraton Ottawa Hotel is 11,2 km from Ottawa. Sheraton Ottawa Hotel is 84,3 km from Ogdensburg.
Yes, Sheraton Ottawa Hotel is a pet-friendly hotel.
Yes, Sheraton Ottawa Hotel has a pool on-site.
Sheraton Ottawa Hotel has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.