Niagara Falls hotels near United Office Building

Cons: No family room with 2 queen beds

Cons: I booked a suite as a special splurge for my family’s Niagara stay, after reading about the food and wine waiting in the room, looking at the photos, and reading the hotel’s description. When we arrived, tired after a long day of driving, I found a small bottle of Spumante, no food whatsoever, and not even the bottled water promised in the room description. I walked into the master bedroom and flipped the light switch—nothing happened. I walked to the nightstands, and found that only one of the two lights worked. The living room light switch similarly did nothing. The next morning I went to the front desk to report these issues. The staff apologized, but were unwilling to adjust our bill or otherwise compensate us for their failure to provide the supposed benefits of our expensive room. They asked if I wanted them to give us the food and water to go, which I politely declined, as we were about to walk around the falls for a long, hot day. When we checked out, however, they pressed a package of cheese and crackers into our hands, despite my having said no. We had no choice but to leave this in the car for the day, where it inevitably spent too much time hot for us to risk eating it, and went to waste, forcing us to dump it at our next night’s lodging. Both times I went to the front desk it was unstaffed and I had to wait for someone to notice me.

Cons: The place appears to be locally run and feels like it - for better or for worse. I liked my stay so much, I extended it an extra day. Unfortunately, that didn't make it to all of the maintenance crew, who walked in (after knocking) a couple times. The room I had faced the parking lot behind the building - so absolutely no view to speak of from my window. There was an awkward amount of space in the room's living area. It felt like there use to be a small table, but it got removed? I would like to have seen a table to sit down at in the room.

Cons: Booked for a second night by mistake and not refundable.

Cons: Aging infrastructure

Cons: Would have been great if there was a jacuzzi tub in rooms!

Cons: The continental breakfast was subpar.

Cons: Nothing

Cons: Nothing

Cons: Breakfast was good but fruit was not good and only choice in meet was pork.

Cons: I only stayed for a night so I can't really tell any experience I had

Cons: The bathroom is super small!! You just barely have enough room to sit on the toilet. Although the hotel has been through a renovation, the doors are old and they stick when it’s humid. Our door wouldn’t open and has to have maintenance come up for him to just say “you have to pull the door up as you turn the handle.” Another thing is the pool looked underwhelming and there’s no hot tub.

Cons: 1) About an hour after we checked in, the smoke alarms for the hotel went off and we had to leave. After waiting around for over an hour, the alarms still going off, we went back to the room, got some stuff and went to dinner. When we came back, the alarms were still going off. The staff gave very inconsistent information about this situation - everything from staying out of the building to going back to our room within 5 min of one another and an hour after the alarms started. 2) On day two of our stay, the power went off, which shut off the air conditioner on an extremely warm weekend. The air conditioners are extremely old wall units, so they didn't work well to start. 3) Our bathroom was filthy. The sink and toilet were dirty. The shower's ceiling was moldy. The whole hotel room (not just the bathroom) stunk of mildew and was faintly damp. Oh. And they knew we had 4 people checking in and they gave us 3 towels. 3 doesn't even make sense. They gave us 1 hand towel and zero wash cloths. 4) The pillows were lumpy. I've never encountered lumpy pillows like that, so I really didn't know that this level of lumpiness was possible. 5) Both beds were lumpy, but more importantly, were so saggy in the middle that it was impossible for two people to sleep in a bed without spooning all night. This may have been slightly more acceptable if the air conditioner worked adequately. I've stayed in motels that cost about 25/night that were cleaner, offered better beds, and much cleaner bathrooms than this room that cost over 300/night. I've stayed in less expensive rooms in even more touristy areas that were also better. I've stayed overseas in much less expensive rooms that were better. Honestly, this was the biggest ripoff I've ever experienced, and I'm considering disputing the charges with my credit card company. Not only did the hotel offer the least value for the money, the hotel CHARGED their GUESTS for parking and didn't even offer free coffee. Such a bogus excuse for a hotel.

Cons: When you walk into the lobby you are hit with a mildew smell. The staff was friendly at check in. We paid our $10 parking fee (?!?!) then headed to our room. The elevators are just scary! When we got to our room (a king suite) the odor changed to feet. There are two doors to the suite, but only one worked. The room itself was was ok. A little rough around the edges, but acceptable. The water pressure in the shower had a lot to be desired. To say I pee harder than the shower is no exaggeration! The free wifi was spotty at best. The TV's were not working when we arrived. After returning from a long day of touring the area, Time Warner had shown up to fix the cable. Only to go down again a few hours later. We wanted to have a late night dinner and had decided to try Tony Roma. It was convenient and by all accounts sounded good. It was just after 10:00 PM and their website, Yelp, Trip Advisor and all the listings online say they were open until 11:00 PM. We were ignored by the first two employees that walked by the host station. However the third person (a waitress I assume) asked us if we were being helped. She then proceeded to tell us they closed at 10:00 and since they are a franchise, there hours are different than what is listed EVERYWHERE else. Not to mention it seemed a bit early for a restaurant to close in a tourist town on a summer weekend. Overall my assessment is, I could've got a nicer suite (by far) at The Borgata in Atlantic City for what I paid here and had all the amenities. At least I can cross this off my bucket list.

Cons: Service was terrible. First, they only had one treadmill in their small under equipped fitness center and that sole treadmill was OUT OF ORDER. Also, room service did not clean our room, although I talked to them and the front desk 3 times to do so without any luck

Cons: The night we arrived there the fire alarms alarmed went off early hours, it was very disruptive and no staff came to state it was a false alarm you had to go to the lobby. Although they made up for breakfast at the restaurant. The pool was not very clean needed cleaning.

Cons: THERE REALLY WASN'T ANYTHING WE DIDN'T ENJOY

Cons: No complaints what so ever.

Cons: Breakfast facilities

Cons: Our room was dated. Bed was past it's prime.

Cons: Hallways smelled bad. Breakfast wasn’t included. Nothing in neighborhood to eat. But thing that bugged me the most was when I asked consierge for help on how to plan our day, he did a hard hard sell on a greyhound bus tour. Wouldn’t help me with any other questions. We moved to the Canada side the next day.

Cons: We arrice very late at 2 AM Had a very short night and we were oblidged to exit the building due to a false emergency fire evacuation during our short night

Cons: Paper thin walls and rude guests but thats just part of life right?

Cons: Lots of, surprise hidden fees! $30 to park. $85 refundable fee after you don’t damage the room. Forced to sign a waiver to say that I promise NOT to smoke in the hotel or room. Yet, Housekeepers smoking on their break in the garage outside the basement door. That explains why my pillow smelled like smoke when I put my head on it . Smokers don’t seem to realize they stink up EVERY THING they touch. Housekeepers who smoke should wear gloves! Even when not in a pandemic! I’ve never smoked so I can detect it anywhere!

Cons: Booked a king room, for 3 adults that the Wyndham Web site said max occupancy was 3. When we got there, the 3rd was expected to be a child, even though we specified it was 3 adults. Luckily my daughter sleeps on the floor a lot anyway. To the hotels credit, they did offer to put us in a queen double, we turned down. I'm not sure if they would have wanted to charge us the higher rate. The 4 previous nights we were in a Quality Inn in PA in a King room that was so much better. We were on the 5th floor, ice machines on 1st, 3rd and 7th. The only thing going for this hotel was the location.

Cons: Older hotel, could use a face lift, but served the purpose for a quick trip.

Cons: The only bad thing I can say is it was cold lol not the hotels fault though

Cons: Half sized pillows? The pillows are half the size of a standard pillow so if you sleep with two pillows stacked and roll over your head falls off. Everything else was great..

Cons: Hotel rooms and hallways are in need of renovations. We had a view of a brick wall which was from the hotel next door.

Cons: All of the above

Cons: Bedroom's minifridge had a musky smell to it, most likely due to the fact the when it was left off the water inside made a sort of a puddle at the bottom which got that stale water smell. The bed was harder then what we are used to on these kind of hotels, although since we are healthy (no back issues or anything of the sort) we were able to sleep, but on some movements rolling you can kind of feel the bed springs. The last day of our visit the hot water didn't work and the cold water was just too cold to take a bath with. Breakfast was not included for our stay (which is ok), but when we went downstairs to get the breakfast the food was less then appetizing for lack of better words. Door knob also had some issues getting it opened with the keycard which having it re-scanned at the front got it to open my door. All in all these issues I personally am able to live with because I was able to work around all of it but for other people it might be a dealbreaker.

Cons: First the lady at the front desk was RUDE! I didn't catch her name. She asked for mine as I handed her my ID, then she goes and demands the man next to her set up the room keys, but in her words she said "get these keys ready for, what ever this girls name is". Which was clearly me. I personally don't mind that people pronounce my name incorrectly, but I've never heard anyone say something like that. That was just extremely rude of her. Then when I asked about the parking (as the lot is a bit too small to fit a decent amount of cars), she seemed annoyed that I had bothered her with that question. The room and location are great, but if everyone is as this lady was, I'd rather not book again.

Cons: The breakfast was 10.00$ (no free ) and the food was cold . Every that was to be hot was cold. Except the coffee. ,The breakfast was 10.00$ (no free ) and the food was cold . Every that was to be hot was cold. Except the cof

Cons: There was nothing we didn't like!!!!

Cons: Air conditioner went out, said it was fixed but it was still to hot. Had to call for maintenance for shower no hot hot water and water pressure. Had to gather all our things and move to another room which was an inconvenience. Will not stay there again.

Cons: There were spiders and spider webs around the mirror and blockage in the air vents in the bathroom. The room or carpet cleaner smelled very bad and couldn't change the room because they didn't have any other rooms available. There are student dorms for the culinary institute across the street on 2 floors and so there are rare parking spaces infant of the hotel. There was no valet or concierge and had to take my luggage from the car to the room and was at the mercy of the availability of trolleys. Breakfast was not included, the only place to eat is a resturant that is separate to the hotel.

Cons: Nosy at night and had handicap door that took a minute to close each time it was opened. Also bathroom door was broken.

Cons: The parking Food at restaurant not very good and service was very poor Pool didn't look very clean Shower was horrible kept going hot than ice cold