Niagara Falls Car Hire

Search hundreds of travel sites at once for car rental deals in Niagara Falls

Niagara Falls car hire information

Pick-up location	Niagara Falls
Hire locations	7
Airport locations	4

Niagara Falls car hire reviews and directory

Rated no. 1

Enterprise

Best rated

8,5 Excellent (12 807 reviews)

Show reviews

3 locations in Niagara Falls

Show locations

╳

Enterprise reviews

Car hire locations

Enterprise

Locations in Niagara Falls

2035 Niagara Falls Blvd

+1 716 260 8863

5590 Stanley Ave

+1 905 357 5777

9000 Niagara Falls Blvd

+1 716 298 1000

All Enterprise reviews

Enterprise reviews in Niagara Falls

Recent reviews

All reviews
Positive
Neutral
Negative

Find reviews that mention:

customer service

car was clean

pick up and drop

pick up the car

great customer

great service

friendly staff

car available

car was great

great car

great experience

airport location

great price

picked up the car

drop the car

9,2

Easy to book

Pros: Easy to book online, no surprises, no pressure, and they picked us up

Cons: Nothing

Reviewed Jun 2018

review from
10,0

Pros: they let us pick the vehicle up a little early for free...

Cons: the vehicle came with no gas. no big deal though. great service and fast...

Reviewed Oct 2017

review from
2,0

Worst car rental experience ever

Pros: nothing

Cons: The car had wear and tear scratches all over it that we had mentioned to ROC Enterprise when picking up the car. They called it normal and wrote down only one very major damage. We rented the car for a few hours to drive from ROC to Niagara, NY. the same day, when we were returning the car, the Niagara, NY Enterprise people accused us of making all the scratches to the car! The manager Anthony was extremely aggressive and rude. I had to ask him to stop yelling and raising his voice multiple times. Worst experience ever. Never do business with Enterprise office in Niagara, NY. We rented another car from the Canadian side, Niagara-ON, Enterprise, and the people were amazing. Total opposite of the Niagara-NY Enterprise.

Reviewed Jun 2017

review from
10,0

They should validate...

Pros: ...which airport to return the car to. I returned the car to the wrong airport, dropped keys into after hours parking lot safe.... Walked into airport & realized I was in wrong airport. Then spent $62on a taxi plus 20% tip to drive from Niagra International to Buffalo airport.

Reviewed Jan 2017

review from
2,0

Nightmare!!!

Cons: Absolutely horrible experience. I rented the car from LGW airport in NY and dropped off at Niagara Falls. When I went to pick up my car I was informed of the price about $150 more than Kayak reservation. After spending lot of time my deal was honored. As per my return time when I went to return the car at the location it was closed. The board on the wall displayed information that when you return the car after location is closed, they will charge me upto the day they open the office. In my case I dropped the car on Saturday so I was going to get charged upto Monday!!! When I checked the actual receipt, it had all together different address!!! So I went to drop the car there and has exactly same experience.!!! MAKE SURE LOCATION ON RETURN ADDRESS ON RECEIPT IS OPEN WHEN YOU ARE RETURNING THE CAR

Reviewed Aug 2016

review from
8,0

Cons: Drop off location was closed and I had to take a taxi back to the. Airport.

Reviewed Jul 2016

review from

9,2

Easy to book

Pros: Easy to book online, no surprises, no pressure, and they picked us up

Cons: Nothing

Reviewed Jun 2018

review from
10,0

Pros: they let us pick the vehicle up a little early for free...

Cons: the vehicle came with no gas. no big deal though. great service and fast...

Reviewed Oct 2017

review from
10,0

They should validate...

Pros: ...which airport to return the car to. I returned the car to the wrong airport, dropped keys into after hours parking lot safe.... Walked into airport & realized I was in wrong airport. Then spent $62on a taxi plus 20% tip to drive from Niagra International to Buffalo airport.

Reviewed Jan 2017

review from

8,0

Cons: Drop off location was closed and I had to take a taxi back to the. Airport.

Reviewed Jul 2016

review from

2,0

Worst car rental experience ever

Pros: nothing

Cons: The car had wear and tear scratches all over it that we had mentioned to ROC Enterprise when picking up the car. They called it normal and wrote down only one very major damage. We rented the car for a few hours to drive from ROC to Niagara, NY. the same day, when we were returning the car, the Niagara, NY Enterprise people accused us of making all the scratches to the car! The manager Anthony was extremely aggressive and rude. I had to ask him to stop yelling and raising his voice multiple times. Worst experience ever. Never do business with Enterprise office in Niagara, NY. We rented another car from the Canadian side, Niagara-ON, Enterprise, and the people were amazing. Total opposite of the Niagara-NY Enterprise.

Reviewed Jun 2017

review from
2,0

Nightmare!!!

Cons: Absolutely horrible experience. I rented the car from LGW airport in NY and dropped off at Niagara Falls. When I went to pick up my car I was informed of the price about $150 more than Kayak reservation. After spending lot of time my deal was honored. As per my return time when I went to return the car at the location it was closed. The board on the wall displayed information that when you return the car after location is closed, they will charge me upto the day they open the office. In my case I dropped the car on Saturday so I was going to get charged upto Monday!!! When I checked the actual receipt, it had all together different address!!! So I went to drop the car there and has exactly same experience.!!! MAKE SURE LOCATION ON RETURN ADDRESS ON RECEIPT IS OPEN WHEN YOU ARE RETURNING THE CAR

Reviewed Aug 2016

review from

Rated no. 2

Budget

7,4 Good (4 169 reviews)

Show reviews

1 location in Niagara Falls

Show locations

╳

Budget reviews

Car hire locations

Budget

Locations in Niagara Falls

5127 Victoria Avenue

+1 905 356 1431

All Budget reviews

Budget reviews in Niagara Falls

Recent reviews

All reviews
Positive
Neutral
Negative

Find reviews that mention:

customer service

pick up the car

credit card

car was clean

great car

car available

car was great

drop off the car

easy drop

picked up the car

long line

took a few minutes

great service

car smelled

friendly staff

great experience

2,0

Cons: I booked a car through budget at the Niagara Falls Airport, and when I got there, there was no Budget Office there. I was told I would have to find a way to get to the other airport across town because they had shut down the office there without informing us. Thank God that Enterprise was there, and we rented a car from them.

Reviewed Jul 2016

review from

2,0

Cons: I booked a car through budget at the Niagara Falls Airport, and when I got there, there was no Budget Office there. I was told I would have to find a way to get to the other airport across town because they had shut down the office there without informing us. Thank God that Enterprise was there, and we rented a car from them.

Reviewed Jul 2016

review from

Rated no. 3

Hertz

7,6 Good (25 reviews)

Show reviews

2 locations in Niagara Falls

Show locations

╳

Hertz reviews

Car hire locations

Hertz

Locations in Niagara Falls

2035 Niagara Falls Blvd

+1 716 297 1800

2200 Military Rd

+1 716 297 1800

All Hertz reviews

Hertz reviews in Niagara Falls

Recent reviews

All reviews
Positive
Neutral
Negative

Find reviews that mention:

customer service

credit card

car was clean

drop the car

airport location

great car

picked up the car

car was great

great service

location was closed

rented a car

friendly staff

9,6

Pros: Yes, everything went well

Reviewed Jun 2019

review from
2,0

Cons: After paying more to get the car at the airport, nobody was working the counter. Waited 45 min arguing with Hertz on the phone. Someone showed up to pick up keys from drop box. Drove us to another location. Missed meeting and lost lots of money. Car had around 40000 miles and big burn hole in seat.

Reviewed Jun 2019

review from
2,0

Cons: Never showed up. I was not able to pick up a car.

Reviewed May 2019

review from
8,8

Pros: Mohammed at check-in was super friendly, and the check-in process was really fast and easy. We even got a bit of an upgrade from what we requested.

Cons: My only complaint was that the SUV we got was not very clean inside. There was quite a bit of pet hair and crumbs all over the place, although it did smell good inside. Also, the rear door was very hard to open, and the sensor on the dashboard kept saying it was open, when it wasn't.

Reviewed Apr 2019

review from
2,0

Cons: There were no representatives at the airport location (IAG). Took over 2 hours to complete a process that should have taken no more than 15 minutes.

Reviewed Nov 2018

review from
10,0

Economical ride

Pros: Great on gas

Reviewed Sep 2018

review from
10,0

Cons: NO one at the counter when we arrived . After waiting 15 minutes , had to call Hertz central to have them notify the one and only employee to come inside to the counter and take care of us . He was outside parking cars. Who knew there was one guy??? This is not an employee problem ,but under staffing by the company.

Reviewed Sep 2018

review from
2,0

Worst rental experience ever!!

Pros: Nothing! Absolutely nothing good!

Cons: First Cars badly damaged and super dirty. 2nd car super dirty and after I returned car hertz continued to charge credit card daily. Hertz kept my account open after returning a not damaged accident car. Rude customer service, couldn’t explain the continuous daily changes, so I had to call everyday to question charges, and finally called my credit card to block hertz daily charges.

Reviewed May 2018

review from
2,8

TERRIBLE EXPERIENCE

Pros: The car got me from Point A to Point B and was decently fuel efficient.

Cons: There was no one at the airport rental desk for my pickup and I had to wait an hour and 20 minutes before we could get anyone on the phone to help because no one would pick up. Someone came and picked us up and took us to another off site hertz dealer and got us our car. The car was old, didn't have a key fob, and the only way to lock it or unlock it was to insert the key to the passenger side door because none of the others worked. I'm thankful to have gotten a car that got us where we needed to go, but I for sure won't be renting here again.

Reviewed Apr 2018

review from
10,0

Highly Recommended

Pros: The representative was very courteous and great to work with. Very easy process!

Reviewed Aug 2017

review from
10,0

Pros: excellent customer care in buffalo and snellville. Also price was much better than other car companies particularly the one beginning w/ an "E"..

Reviewed Sep 2016

review from
10,0

Pros: The car was ready when I arrived and the staff was very friendly and accommodating.

Reviewed Jan 2016

review from

9,6

Pros: Yes, everything went well

Reviewed Jun 2019

review from
8,8

Pros: Mohammed at check-in was super friendly, and the check-in process was really fast and easy. We even got a bit of an upgrade from what we requested.

Cons: My only complaint was that the SUV we got was not very clean inside. There was quite a bit of pet hair and crumbs all over the place, although it did smell good inside. Also, the rear door was very hard to open, and the sensor on the dashboard kept saying it was open, when it wasn't.

Reviewed Apr 2019

review from
10,0

Economical ride

Pros: Great on gas

Reviewed Sep 2018

review from
10,0

Cons: NO one at the counter when we arrived . After waiting 15 minutes , had to call Hertz central to have them notify the one and only employee to come inside to the counter and take care of us . He was outside parking cars. Who knew there was one guy??? This is not an employee problem ,but under staffing by the company.

Reviewed Sep 2018

review from
10,0

Highly Recommended

Pros: The representative was very courteous and great to work with. Very easy process!

Reviewed Aug 2017

review from
10,0

Pros: excellent customer care in buffalo and snellville. Also price was much better than other car companies particularly the one beginning w/ an "E"..

Reviewed Sep 2016

review from
10,0

Pros: The car was ready when I arrived and the staff was very friendly and accommodating.

Reviewed Jan 2016

review from

2,0

Cons: After paying more to get the car at the airport, nobody was working the counter. Waited 45 min arguing with Hertz on the phone. Someone showed up to pick up keys from drop box. Drove us to another location. Missed meeting and lost lots of money. Car had around 40000 miles and big burn hole in seat.

Reviewed Jun 2019

review from
2,0

Cons: Never showed up. I was not able to pick up a car.

Reviewed May 2019

review from
2,0

Cons: There were no representatives at the airport location (IAG). Took over 2 hours to complete a process that should have taken no more than 15 minutes.

Reviewed Nov 2018

review from
2,0

Worst rental experience ever!!

Pros: Nothing! Absolutely nothing good!

Cons: First Cars badly damaged and super dirty. 2nd car super dirty and after I returned car hertz continued to charge credit card daily. Hertz kept my account open after returning a not damaged accident car. Rude customer service, couldn’t explain the continuous daily changes, so I had to call everyday to question charges, and finally called my credit card to block hertz daily charges.

Reviewed May 2018

review from
2,8

TERRIBLE EXPERIENCE

Pros: The car got me from Point A to Point B and was decently fuel efficient.

Cons: There was no one at the airport rental desk for my pickup and I had to wait an hour and 20 minutes before we could get anyone on the phone to help because no one would pick up. Someone came and picked us up and took us to another off site hertz dealer and got us our car. The car was old, didn't have a key fob, and the only way to lock it or unlock it was to insert the key to the passenger side door because none of the others worked. I'm thankful to have gotten a car that got us where we needed to go, but I for sure won't be renting here again.

Reviewed Apr 2018

review from

Rated no. 4

Alamo

7,4 Good (12 reviews)

Show reviews

1 location in Niagara Falls

Show locations

╳

Alamo reviews

Car hire locations

Alamo

Locations in Niagara Falls

2035 Niagara Falls Blvd

+1 833 813 5270

All Alamo reviews

Alamo reviews in Niagara Falls

Recent reviews

All reviews
Positive
Neutral
Negative

Find reviews that mention:

great car

easy drop

great service

car was great

car available

drop off the car

picked up the car

7,6

Cons: Drop off a bit complicated -- no one at the desk despite it being middle of the day and no obvious sign at desk. We went outside, found a key drop box. Worked out fine.

Reviewed Oct 2018

review from
9,6

Everything fine

Pros: Processing and service

Cons: GPS didn’t function well - especially close to NY, needed to navigate partly with my mobile

Reviewed Aug 2018

review from
2,0

Poor Customer Service

Pros: I had a confirmed reservation. In the cab to go get my car and while pulling up I receive a call saying that there are no cars, so too bad I have to make other arrangements. Re asked me to call Enterprise. I called Enterprise and they confined a car for me. The counter agin said NO CAR because Alamo and Enterprise are the same. Then went to Buffalo Airport and was greeted by a rep who again said there were no cars! Finally got a car from there.

Cons: Bad attitude and it cost me 120 dollars on cab fare that day with anxiety and frustration. Not sure I would book with Alamo again!

Reviewed Aug 2018

review from
6,8

Drop Off at Airport (out of hours)

Cons: The drop off at Niagara Falls Airport was much too difficult. The airport and the Alamo office were closed. There was little indication of where to do an out-of-hours drop and the agents did not easily help in the situation. There should have been better information prior to the rental as to the drop off drill as everyone knew (apparently) that the office and airport was closing at 2:30, rather than 7:30 as indicated on the contract. The confusion and waste of time was totally unnecessary.

Reviewed Sep 2017

review from
2,0

Cons: The system permitted a rental, but no cars were available. No car rented.

Reviewed Aug 2017

review from
10,0

Pros: very quick pick up and drop off. van was roomy, comfortable and power everything.

Cons: had to return it

Reviewed May 2017

review from
8,0

Good van for needs, not wants

Pros: The mpg

Cons: No DVD or entertainment system for long ride.

Reviewed Apr 2017

review from
3,2

Cons: Good luck finding the key drop off box after hours of operation.

Reviewed Mar 2017

review from

9,6

Everything fine

Pros: Processing and service

Cons: GPS didn’t function well - especially close to NY, needed to navigate partly with my mobile

Reviewed Aug 2018

review from
10,0

Pros: very quick pick up and drop off. van was roomy, comfortable and power everything.

Cons: had to return it

Reviewed May 2017

review from

7,6

Cons: Drop off a bit complicated -- no one at the desk despite it being middle of the day and no obvious sign at desk. We went outside, found a key drop box. Worked out fine.

Reviewed Oct 2018

review from
6,8

Drop Off at Airport (out of hours)

Cons: The drop off at Niagara Falls Airport was much too difficult. The airport and the Alamo office were closed. There was little indication of where to do an out-of-hours drop and the agents did not easily help in the situation. There should have been better information prior to the rental as to the drop off drill as everyone knew (apparently) that the office and airport was closing at 2:30, rather than 7:30 as indicated on the contract. The confusion and waste of time was totally unnecessary.

Reviewed Sep 2017

review from
8,0

Good van for needs, not wants

Pros: The mpg

Cons: No DVD or entertainment system for long ride.

Reviewed Apr 2017

review from

2,0

Poor Customer Service

Pros: I had a confirmed reservation. In the cab to go get my car and while pulling up I receive a call saying that there are no cars, so too bad I have to make other arrangements. Re asked me to call Enterprise. I called Enterprise and they confined a car for me. The counter agin said NO CAR because Alamo and Enterprise are the same. Then went to Buffalo Airport and was greeted by a rep who again said there were no cars! Finally got a car from there.

Cons: Bad attitude and it cost me 120 dollars on cab fare that day with anxiety and frustration. Not sure I would book with Alamo again!

Reviewed Aug 2018

review from
2,0

Cons: The system permitted a rental, but no cars were available. No car rented.

Reviewed Aug 2017

review from
3,2

Cons: Good luck finding the key drop off box after hours of operation.

Reviewed Mar 2017

review from

Ace

1 location in Niagara Falls

Show locations

╳

Car hire locations

Ace

Locations in Niagara Falls

5570 Stanley Ave

+1 905 358 1913

Avis

1 location in Niagara Falls

Show locations

╳

Car hire locations

Avis

Locations in Niagara Falls

5127 Victoria Avenue

+1 905 357 2847

Discount Car & Truck Rentals

1 location in Niagara Falls

Show locations

╳

Car hire locations

Discount Car & Truck Rentals

Locations in Niagara Falls

5570 Stanley Ave

Rent-A-Wreck

1 location in Niagara Falls

Show locations

╳

Car hire locations

Rent-A-Wreck

Locations in Niagara Falls

240 First Street

+1 716 754 4064

Sunnycars

1 location in Niagara Falls

Show locations

╳

Car hire locations

Sunnycars

Locations in Niagara Falls

2035 Niagara Fall Blvd

Car hire locations in Niagara Falls

When to book a hire car in Niagara Falls

Average daily price per month

Car hire prices as pick-up date approaches

-1 day

-2 days

Top tips for hiring a car in Niagara Falls

Book your car hire in Niagara Falls at least 2 weeks before your trip in order to get a below-average price

FAQs about hiring a car in Niagara Falls

What is the best hire car agency in Niagara Falls?

Based on ratings and reviews from real users on KAYAK, the best car hire companies in Niagara Falls are Enterprise (8,5, 12807 reviews), Hertz (7,6, 25 reviews), and Alamo (7,4, 12 reviews).

How can I find hire car agencies near me in Niagara Falls?

Take a look at our extensive car hire location map to find the best hire cars near you.

Airports serving Niagara Falls

Niagara Falls Airport Car Hire

Niagara Falls Car Hire

Search hundreds of travel sites at once for car rental deals in Niagara Falls

Niagara Falls car hire information

Niagara Falls car hire reviews and directory

Recent reviews

Recent reviews

Recent reviews

Recent reviews

Car hire locations in Niagara Falls

When to book a hire car in Niagara Falls

Top tips for hiring a car in Niagara Falls

FAQs about hiring a car in Niagara Falls

What is the best hire car agency in Niagara Falls?

How can I find hire car agencies near me in Niagara Falls?

Airports serving Niagara Falls

Cars