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One location in Buffalo Airport
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7,6 Good
Sep 2020
Cons:
Upfront about all charges (all taxes & 11% recovery fee)9,6 Wonderful
Aug 2020
Pros:
Super friendly and fast at both pick-up and drop-offCons:
Nothing6,0 Okay
May 2020
Cons:
The is car is terrible shape10,0 Wonderful
Feb 2020
Pros:
4wd offering in buffalo in the winter10,0 Wonderful
Jan 2020
Pros:
Being this was my very first experience using Alamo, I was impressed with the ease of reserving, picking up, and returning a rental. Every staff member I encountered was professional, helpful, and courteous. The initial price of the rental was better than I had expected. I look forward to using Alamo again!Cons:
The initial payent of the rental was low, but he final payment upon return was $20 more because we forgot to fill the tank! Overall our rental experience was excellent! My advice: be sure to gas up before returning the vehicle!9,2 Wonderful
Jan 2020
Cons:
Only suggestion / request would be to have the windows cleaned before rental. They were covered with the road salt solution which created a lot of glare from headlights at night. Not being used to the vehicle or the location, it was bit of a driving hazard.One location in Buffalo Airport
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10,0 Wonderful
Oct 2022
2,0 Poor
Oct 2022
4,0 Mediocre
Sep 2022
10,0 Wonderful
Sep 2022
2,0 Poor
May 2021
Cons:
Rented a pick up truck to do some moving, wasn’t available. They gave me a small suv with fresh cigarette smell, had to go back in and get a third rental at the airport. By then there was a long line.2,0 Poor
Apr 2021
Cons:
Reserved rental using credit card. Upon arrival, Budget would not accept same credit card used to reserve vehicle.One location in Buffalo Airport
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2,0 Poor
Dec 2022
10,0 Wonderful
May 2021
Pros:
Staff was very friendly and helpful and the drop off was super easy, the car was comfortable and clean.Cons:
Would have been nice upon renting to have been told about toll road options.10,0 Wonderful
May 2021
Pros:
Easy navigation of the site. I rented the ‘dealer’s choice’ and was totally pleased. Check in and check out were flawless. The staff on both were kind and courteous. Very pleased with my experience.Cons:
No comment here. Had a very good experience.2,0 Poor
Feb 2021
Pros:
I need a refund of my money they never rented me the carCons:
I need a refund of my money they never rented me the car10,0 Wonderful
Dec 2020
Pros:
YESCons:
NOTHING ,STAFF WAS VERY FRIENDLY AND HELPFUL2,0 Poor
Oct 2020
Pros:
No cars available. Still charged cancellation fee and $100 charge for who knows whatCons:
EverythingOne location in Buffalo Airport
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4,0 Mediocre
Sep 2020
Cons:
Everything10,0 Wonderful
Jun 2020
Pros:
Very friendly staff, nice car, and got a really good rate.10,0 Wonderful
Sep 2018
Pros:
very helpful staff.. all of themCons:
baggage carst closer to rental drop off10,0 Wonderful
Sep 2018
Pros:
Easy drop off. Friendly staff.10,0 Wonderful
Oct 2017
Pros:
Above10,0 Wonderful
Jul 2017
Pros:
Love that it was just across the street from baggage claim and that the cars were on site.One location in Buffalo Airport
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10,0 Wonderful
Apr 2021
Pros:
Yes8,0 Very Good
Mar 2021
Pros:
Good costumers serviceCons:
Nice car6,0 Okay
Feb 2021
Pros:
the staff at buffalo airport were very helpful.Cons:
the car i got was smelly, the volume button didn’t work, the windshield wipers were not very effective. the cost for a one way drop off was extreme.5,2 Fair
Oct 2019
Pros:
The staff at Buffalo changed my rate on an upgrade instead of just an additional $10. I was very pleased with the drop off for the manager was able to correct the mistake that was done.Cons:
The whole process of dropping off at a different location was good but please pay attention to the pickup location. Make sure you are getting what was quoted to you and save the email with your confirmation information. I questioned it before I left, but it wasn’t corrected but thankfully it was on the other end.6,8 Okay
Dec 2018
Pros:
The car itself was a hybrid, so very economical. It was a nice drive also and had Apple CarPlay.Cons:
The car I was given was switched at the last minute between the desk and the pick-up kiosk. This particular car looked like a family of 4 had a food fight in it, and it reaked of deodorizer and cigarette smoke. The stains were kind of embarrassing, but I didn’t have time to deal with the hassle of calling and swapping it out.10,0 Wonderful
Aug 2018
Pros:
Great service. Great car. Fast and efficient. I forgot a very important item on the rental and they kept it safe for me.One location in Buffalo Airport
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2,0 Poor
May 2021
Cons:
I had to cancel my reservation quite some time ago and have not received my refund yet. It should not take this much time and effort to get this accomplished.6,0 Okay
May 2021
Pros:
Charged me for gas when they did leave the gas where it was. I will never again use kayakCons:
Charge me for gas that wasn’t full I never use dollar thought kAyak2,0 Poor
May 2021
Cons:
After 2 hour wait I cancelled the reservation. Horrible!10,0 Wonderful
Apr 2021
Pros:
Staff was great, dropoff was super fast and easyCons:
The wait time to pick up the car was much longer than expected2,0 Poor
Mar 2021
Pros:
Nothing. I showed up and they had zero cars available. I booked a month priorCons:
Guarantee your bookings4,0 Mediocre
Oct 2020
Cons:
I was charged with satellite radio fees without concent. The car had a strong chemical odor, which made it undriveable.One location in Buffalo Airport
One location in Buffalo Airport
One location in Buffalo Airport
One location in Buffalo Airport
Most popular car type | Economy |
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