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Car hire at Rochester Greater Rochester Intl Airport

Driver's age: 26-65
Sun 2/6
Sun 9/6

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Cheap car hire at Greater Rochester Airport

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Top tips for hiring a car at Greater Rochester Airport

  • A car rental at Rochester Greater Rochester International Airport (ROC) is the quickest and easiest way to get into the city. Driving, you can be in downtown Rochester from the airport in just 15 minutes. Although you can catch the Rochester Transit Service from the airport, depending on your destination, you might have to switch buses. This means having to move all of your luggage from one bus to another. Additionally, if you're traveling outside of the tourist season, there are some areas of the city that the buses do not go to such as the Seabreeze neighborhood. In your Rochester Greater Rochester International Airport rental car, you can go anywhere and at any time.
  • You have a wide selection of car rental companies to choose from at Rochester Greater Rochester International Airport. This includes Budget, Hertz, Enterprise, Avis, and Dollar. The car rental desks are conveniently located on the ground floor of the terminal. They are adjacent to the baggage claim area. Alamo, however, is off-site. The rental cars are kept in the Ground Transportation Building of the airport. This is a separate building from the main terminal so you'll have to go there to get your car. However, it is a short, 5-minute walk away.
  • To enjoy a Rochester Greater Rochester International Airport car rental, you'll need a valid driver's license. Additionally, you'll need to show the credit card that you used to book your car rental reservation. If you're not from the United States, you will be asked to show your passport and possibly your travel itinerary.
  • Rochester Greater Rochester International Airport is a mid-size airport with three runways, a main terminal, and twenty-two gates. It can, therefore, get busy at times. The busiest days at the Rochester Greater Rochester International Airport are early in the week on Sunday and Monday, and later during the week on Thursday and Friday. If you plan to travel on these days, you might book a pick-up time for your rental car at a less busy time such as from 8 am - 10 am, noon to 4 pm, or after 6 pm.
  • Book your car hire at Greater Rochester Airport at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car at Greater Rochester Airport

  • What are some benefits of a car rental at Rochester Greater Rochester International Airport?

    Renting a car from the Rochester Airport is very convenient. Many of the airport's rental car agencies provide many services and amenities such as self-service kiosks and after-hour returns. Some other benefits at these car rental agencies include roadside assistance and the option of adding a spouse to the contract at no additional charge. All of the rental car desks are staffed by experienced agents seven days a week from around 7 am to midnight. Therefore, if you have a question, you can get an answer from someone almost immediately.

  • How can I pay for a car rental at Rochester Greater Rochester International Airport?

    Most Rochester Greater Rochester International Airport rental car agencies will only accept major credit cards for payment. That is cards from American Express, Visa or MasterCard. A few, however, will accept a debit card when you can show a return airline ticket departing from Rochester Airport. Some will also let you pay with a debit card or cash at the end of your car rental period.

  • How can I return a car to Rochester Greater Rochester International Airport?

    When returning your rental car to the airport, you should follow the signs to the Ground Transportation Building. Once you're in the garage, look for a spot that is for your rental car agency, i.e. Enterprise or Avis. Pull up in the parking spot and collect your belongings and paperwork. Finally, examine your car and head to the rental car desk. Hand your keys and paperwork to your agent or drop the keys in the box and head to the gate. Give yourself plenty of time so you're not rushing to catch your flight.

  • What is the best car hire company at Greater Rochester Airport?

    Based on ratings and reviews from real users on KAYAK, the best car hire company at Greater Rochester Airport is Hertz (7,3, 50 reviews).

  • Which car hire companies will pick you up at Greater Rochester Airport?

    Car hire companies that offer shuttle or pick-up services from Greater Rochester Airport to off-airport locations include Alamo, Avis, Budget, Enterprise Rent-A-Car, Hertz, and National.

Rochester Greater Rochester Intl Airport car rental reviews and directory

Budget

8,4

Very Good

127 reviews
Best rated

Cleanliness

8.4

Comfort

8.6

Pick-up/Drop-off

8.7

Value for money

8.0

One location in Rochester Greater Rochester Intl Airport

Show locations

Locations in Rochester Greater Rochester Intl Airport

1200 Brooks Avenue

+1 585 464 6093

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
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Reviews

10,0 Wonderful

Apr 2024

KAYAK
Excellent! I've rented many times, but this was the first time I can remember that I was given a completely new vehicle that hadn't been driven before. This made for a very enjoyable vacation!

4,0 Mediocre

Mar 2024

KAYAK
Hidden pricing difference. Would have better off booking direct through National like I normally do and will continue to do. At least there’s transparency

4,0 Mediocre

Feb 2024

KAYAK
There were no functioning toddler seats available.

10,0 Wonderful

Nov 2023

KAYAK
Everything was excellent. Price, ease of pickup and drop off. Will rent again.

10,0 Wonderful

Oct 2023

KAYAK
Customer service was great. Rental car was great, and amount quoted was exact amount charged; no other junk fees.

10,0 Wonderful

Oct 2023

KAYAK
Fat, professional friendly service

1 out of 22

Hertz

Cleanliness

7.7

Comfort

8.2

Pick-up/Drop-off

7.4

Value for money

7.2

One location in Rochester Greater Rochester Intl Airport

Show locations

Locations in Rochester Greater Rochester Intl Airport

1200 Brooks Avenue

+1 585 279 7420

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
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Reviews

10,0 Wonderful

Dec 2021

KAYAK
The Nissan Rogue is a keeper. When traveling cross country from NY to MN, I hit a patch of rough winter weather. This vehicle performed beautifully and the Rochester Hertz gave it to me as an upgrade; so thankful for that. The one recommendation to Hertz that I would make: in addition to providing the street address for the Hertz counter associated with both pick-up and drop-off, provide the customer with additional information such as "at the airport, inside the terminal, near arrivals." Despite possessing an intimate familiarity with the MN location, I had difficulty locating the counter.

8,0 Very Good

Oct 2021

KAYAK
Car was ready at requested time and excellently cleaned. Staff was friendly and helpful.

10,0 Wonderful

Oct 2021

KAYAK
They had a good selection of cars. Easy access and ready for service. All went well. Super easy return.

2,0 Poor

May 2021

KAYAK

Pros:

Nothing

Cons:

The counter was closed so I couldn’t get my car. Thankfully enterprise was open and helpful

6,0 Okay

May 2021

KAYAK

Pros:

Clean vehicle.

Cons:

The car we were given had an expired inspection sticker. It was also difficult to pick up. Location did not answer 4 phone calls and ended up taking an hour to find their desk.

6,0 Okay

May 2021

KAYAK

Pros:

Friendly fast staff. Car was great except for one glaring issue that wasn’t the car’s fault, see below.

Cons:

Someone smoked a carton of cigarettes in this car and attempted to cover it up with Axe Body Spray. I learned of this when I started my seven hour trip to DC. I coughed and sneezed for the first hour until the cilia in my throat, mouth, and nose got enough of a coating to stop reacting. My face acquired a greasy film that required vigorous washing upon my arrival in DC. The car was awesome, but that smoke was terrible.

1 out of 28

Enterprise Rent-A-Car

8,2

Very Good

53 reviews

Cleanliness

8.3

Comfort

8.6

Pick-up/Drop-off

8.3

Value for money

8.1

2 locations in Rochester Greater Rochester Intl Airport

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Locations in Rochester Greater Rochester Intl Airport

1200 Brooks Ave- Roch. Airport

+1 833 813 5265

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
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248 Buell Rd

+1 585 235 6700

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
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Reviews

2,0 Poor

Apr 2024

KAYAK
Enterprise allows reserving cars that are unavailable, including when there are no cars available at all.

4,0 Mediocre

Jan 2024

KAYAK
The office wasn't very organized, the car didn't have gas, car seats weren't available for rent, the car was fine but smelled like smoke although it said non smoking. It wasn't as nice as other cars from other companies, and even from other Enterprise locations.

10,0 Wonderful

Aug 2020

KAYAK

Pros:

Yes, staff was great, and did a great job with curbside pickup/returns related to COVID

Cons:

Nothing. Friendly and efficient staff. Process simple. Great choices in vehicles. Would highly recommend.

10,0 Wonderful

Jul 2020

KAYAK

Pros:

The staff was very accommodating and helpful.

9,6 Wonderful

Jun 2020

KAYAK

Cons:

Interior was about 95 percent clean but that may be a result of COVID-19. Overall I was satisfied with the choice of vehicle.

9,6 Wonderful

Jul 2018

KAYAK

Pros:

Customer service was great - no issues with the car. It had some minor wear and tear on the outside, but they took note before we drove off. So close to the airport - overall savings was well worth the cost of a Lyft to get there.

1 out of 10

Dollar

7,9

Cleanliness

8.0

Comfort

8.2

Pick-up/Drop-off

7.8

Value for money

7.7

One location in Rochester Greater Rochester Intl Airport

Show locations

Locations in Rochester Greater Rochester Intl Airport

1200 Brooks Avenue

+1 866 434 2226

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
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Reviews

8,0 Very Good

Dec 2023

KAYAK
The price was very good. It did take a long time for them to get a vehicle that matched what I had ordered. The Nissan Rouge ran well, but I had to put air in the tires, the key fob had a low battery, and the car didn't look completely cleaned as some things were left over from the previous users. The car windshield had a slight chip in it. I took some photos, as I don't wish to be charged for something that was on the car when I received the car.

10,0 Wonderful

Dec 2023

KAYAK
Everything was great the person working at the service counter ( hertz) was great and helped me out ! I appreciate her I wish I caught her name

10,0 Wonderful

Oct 2023

KAYAK
Amazing

4,0 Mediocre

Mar 2021

KAYAK

Cons:

Vehicle was undersized. I was promised “similar to Rogue” - I got a Kicks!

10,0 Wonderful

Dec 2020

KAYAK

Cons:

When you book a car online is one price and when you go to pickup the car in the counter the price change is more high

10,0 Wonderful

Oct 2020

KAYAK

Pros:

This was fast and easy! From pick up to drop off no hassle! Thank you

Cons:

Nothing! This company was great!

1 out of 9

Avis

7,6

Cleanliness

7.0

Comfort

8.0

Pick-up/Drop-off

8.3

Value for money

7.2

One location in Rochester Greater Rochester Intl Airport

Show locations

Locations in Rochester Greater Rochester Intl Airport

1200 Brooks Avenue

+1 585 328 6600

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
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Reviews

8,0 Very Good

Oct 2023

KAYAK
Car hadn’t been washed and smelled of smoke. A little annoying when you pay $600+ for just 3 1/2 days.

8,0 Very Good

Oct 2023

KAYAK
Friendly and quick service the rental was clean and well maintained.

7,6 Good

Feb 2020

KAYAK

Cons:

Drop had issues and couldn’t use their handheld devices. I had to go in and get checked back in myself.

3,6 Poor

Dec 2019

KAYAK

Cons:

Overcharged

2,0 Poor

Jan 2018

KAYAK

Pros:

The sales agent was accommodating.

Cons:

The counter was busy and I found it tiresome to wait around to get some unresolved questions. The SUV that I rented appeared to be fine however there was windshield wiper fluid. It was totally empty. I reported this to the agent in Buffalo who tried to convince me that it was frozen. That was the reason given. This is the way they justified the fact that they didn't have fluid. Totally unacceptable given the conditions that I had to drive on in the winter storm.

10,0 Wonderful

Oct 2017

KAYAK

Pros:

The price was excellent. The car was practically brand new. It’s a nice model with a lot of technological features that made the trip nice.

Cons:

I don’t have anything to complain about.

1 out of 6

Alamo

8,0

Very Good

14 reviews

Cleanliness

8.0

Comfort

8.4

Pick-up/Drop-off

7.6

Value for money

8.0

One location in Rochester Greater Rochester Intl Airport

Show locations

Locations in Rochester Greater Rochester Intl Airport

248 Buell Rd

+1 833 813 5269

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
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Reviews

2,0 Poor

Mar 2020

KAYAK

Cons:

At airport, no shuttle to off site rental car place. Called 1-800 # customer service to have them get a hold of somebody at offsite Alamo for a shuttle. Customer service agent did call the offsite place and said nobody was answering left a message with my contact # for them to get a hold of me and I still, to this day, Never received a call. It’s been 4 days.

10,0 Wonderful

Feb 2020

KAYAK

Pros:

The manager when we picked up the vehicle was extremely helpful. He personally got our vehicle, warmed it up as it was 16 degrees and loaded our luggage for us. He really went above to assist us.

Cons:

Alamo needs to correct their automated answering messages as they do not direct customers correctly. Was not able to get to a real person, messages sent you in a circle and then disconnects.

9,2 Wonderful

Feb 2020

KAYAK

Pros:

Yes

Cons:

The drop shuttle was not there at 4am to take me to the airport. I had to call a Lyft.

8,8 Very Good

Jan 2020

KAYAK

Cons:

place to leave car

4,8 Mediocre

Jul 2017

KAYAK

Pros:

proximity to airport

Cons:

was in emergency situation and was met with indifference. luckily, the kindness of strangers prevailed.

8,0 Very Good

Jul 2017

KAYAK

Pros:

Rental agent very personable and friendly

1 out of 3

National

9,3

Wonderful

No reviews available

Cleanliness

9.3

Comfort

9.3

Pick-up/Drop-off

9.3

Value for money

9.3

One location in Rochester Greater Rochester Intl Airport

Show locations

Locations in Rochester Greater Rochester Intl Airport

1200 Brooks Ave- Roch. Airport

+1 833 823 5637

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
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No reviews available

Easirent

4,6

Mediocre

No reviews available

One location in Rochester Greater Rochester Intl Airport

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Locations in Rochester Greater Rochester Intl Airport

Greater Rochester International Airport

Opening times not available

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No reviews available

Sunnycars

No score available yet

One location in Rochester Greater Rochester Intl Airport

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Locations in Rochester Greater Rochester Intl Airport

1200 Brooks Avenue

Opening times not available

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No reviews available

421 travellers who hired a car in Rochester Greater Rochester Intl Airport gave the car agency they used an average rating of 4.9

Car rental locations at Rochester Greater Rochester Intl Airport

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Most popular car type

Mini