Car hire at Ithaca Tompkins County Airport

Car hire at Ithaca Tompkins County Airport

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Ithaca, NY, United States - Tompkins County
May 24 — May 31
Same drop-off
Ithaca, NY, United States - Tompkins County
Tue 24/5
Noon
Tue 31/5
Noon
Driver's age:

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Ithaca Tompkins County Airport car hire reviews and directory

Rated no. 1
Budget
Best rated
7.9 Good (63 reviews)
1 location in Ithaca Tompkins County Airport
Budget
Locations in Ithaca Tompkins County Airport
  • 8.1
  • 8.2
  • 7.8
  • 7.7
  • 7.8
Recent reviews
4.0 OkayMay 2 2022
I had reserved a compact car - because I was traveling alone and want to live lightly and reduce my carbon emissions as much as possible. When I arrived, the smallest car that was available was a JEEP SUV. It was sold to me as an "upgrade" - and I find it a bit of a distorted worldview where an "upgrade" means a bigger heavier more polluting car that will cost me more gas. I cheekily asked the friendly staff person what kind of discount I would get for her "upgrade" - because to me this feels like a downgrade, a car I didn't want...
10.0 ExcellentDec 1 2021
Easy pickup, great gas mileage, really easy dropoff. Thanks!
8.0 ExcellentMay 3 2021
Drop off
10.0 ExcellentOct 25 2020
Staff was excellent
10.0 ExcellentAug 16 2020
Nothing it was great!
6.8 GoodJul 17 2020
Outrageous over charge for drop off after hours even though we were On time
4.4 OkayDec 8 2019
convenient drop offeverything else
10.0 ExcellentSep 4 2019
Check in and check out was prompt and easy. Very happy!
10.0 ExcellentJul 12 2019
Brand new Fusion Hybrid. Great gas mileage for a long trip. Efficient pickup and drop-offNothing.
6.8 GoodApr 29 2019
I got TWO tickets because the inspection sticker had expired and had to exchange the car. The guy didn't even say "Sorry."
Rated no. 2
Hertz
8 Excellent (17 reviews)
1 location in Ithaca Tompkins County Airport
Hertz
Locations in Ithaca Tompkins County Airport
  • 8.4
  • 8.1
  • 8.1
  • 7.5
  • 7.6
Recent reviews
2.0 MediocreJun 20 2021
You idiots! The rental was cancelled 5 minutes after it was made. There was no rental event. Why don't you know that? You have no back-feed from Hertz to your system?? I got notices from you that my car was ready, which was totally wrong and made me have to contact Hertz again. So much for using cheapflights again.Cheapflights could have done their job and understood the situation.
8.0 ExcellentSep 3 2019
CarCustomer service
7.2 GoodJun 3 2019
- Clean car that was in the desired category- Very limited staff availability for pick-up and drop-off
10.0 ExcellentApr 11 2018
Read aboveRead above
5.2 OkayMar 11 2018
The very tight grace period of 30 mins if you are late to drop off the car, will be a reason why I would make sure not to rent a car from them anymore!!!!
7.6 GoodDec 29 2017
Decent but somewhat unsafe carThey helped us change drop off locationsThe windshield washer was either Frozen or broken but we couldn't clean the windshield driving on dirty winter streets which left us feeling a bit inconvenienced and unsafe.
8.0 ExcellentNov 25 2017
Generally positive, but deceptive customer serviceEverything went smoothly with the rental itself. Although I have not yet seen the final charges on my credit card statement, so cannot comment on that as yet.While checking out the car the customer representative asked me to choose among certain rental options in a way that made it appear as if the stated choices were obligatory. For instance, he indicated that when I returned the car I could choose between two options for refueling (both of which incur extra fees). There are, in fact, three options for refueling, the third being refueling the car oneself (in this case the cheapest option). We went back and forth for several minutes discussing the two former refueling options before I saw a sign indicating that I could, in fact, refuel the car myself. Had I not seen this sign I would have been unwittingly led into spending additional money. In a similar vein, I was asked if I would like a particular model of vehicle. I realized that I was, again, being unwittingly guided into spending more money on an upgrade rather than a choice among equally priced cars. My recommendation is that it should be fine to rent a vehicle from the Ithaca Airport Hertz office so long as one comes prepared to avoid the verbal traps that are set; carefully laid traps which are intended to make one unwittingly cough up additional money.
10.0 ExcellentMar 7 2017
Excellent service overallPick up and drop off was fast and easy.
Rated no. 3
Avis
7.8 Good (21 reviews)
1 location in Ithaca Tompkins County Airport
Avis
Locations in Ithaca Tompkins County Airport
  • 7.9
  • 8
  • 7.8
  • 7.8
  • 8
Recent reviews
10.0 ExcellentSep 21 2021
We had no issues with the car nor with the rental. Everything was seamless. Most importantly, when United canceled our flight out of Ithaca, it was absolutely as easy as it could be to get the car to be dropped off in Rochester instead. There was a nominal fee charged, but in a pinch, I'm grateful for how easy it was to get the car dropped off in an alternate location.
10.0 ExcellentMay 11 2021
The staff was friendly, helpful and professional.
7.2 GoodJun 30 2019
the lady at the court when I dropped off was unbelievably rude! Very disappointing.
10.0 ExcellentJun 3 2019
Very small airport, so there was only one desk and the line was short!The rental car parking area is not covered, which is not great if it is raining and you are lugging your suitcases through puddles to get to the car.
10.0 ExcellentJan 3 2019
This was my first time ever renting a car, so I was a little nervous, but Avis was such a great company to go with! The whole process was very easy, I spent no more than 10 minutes picking up my car and even less time dropping it off in the city I traveled to. Thanks Avis!The only issue I had was that my credit card expiration date was entered incorrectly, and I had to call to correct this issue the following week. It took about 20 minutes over the phone to get it resolved but everything else went great!
2.0 MediocreMar 23 2018
Horrible customer serviceThey did not have the car ready on time. The customer representative was rude.
10.0 ExcellentFeb 11 2017
the car was to small for me .i am 6ft i banged my head when i got in .
8.4 ExcellentNov 29 2016
PickupThe girl at the Ithaca-Tompkins County Airport (NY) desk could have been more welcoming.
Easirent
1 location in Ithaca Tompkins County Airport
Easirent
Locations in Ithaca Tompkins County Airport
Recent reviews
101 travellers who hired a car in Ithaca Tompkins County Airport gave the car agency they used an average rating of 7,9

Car rental locations at Ithaca Tompkins County Airport

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Top tips for hiring a car at Ithaca Tompkins County Airport

  • Book your car hire at Ithaca Tompkins County Airport at least 1 day before your trip in order to get a below-average price

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