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Car hire companies that offer shuttle or pick-up services from Ithaca Tompkins County airport to off-airport locations include Avis, Budget, and Hertz.
2 locations in Ithaca Tompkins County Airport
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10,0 Wonderful
May 2021
Pros:
The staff was friendly, helpful and professional.7,2 Good
Jun 2019
Pros:
the lady at the court when I dropped off was unbelievably rude! Very disappointing.9,2 Wonderful
Jun 2019
Pros:
YesCons:
I signed up for a compact car, but they didn't have one.10,0 Wonderful
Jun 2019
Pros:
Very small airport, so there was only one desk and the line was short!Cons:
The rental car parking area is not covered, which is not great if it is raining and you are lugging your suitcases through puddles to get to the car.10,0 Wonderful
Jan 2019
Pros:
This was my first time ever renting a car, so I was a little nervous, but Avis was such a great company to go with! The whole process was very easy, I spent no more than 10 minutes picking up my car and even less time dropping it off in the city I traveled to. Thanks Avis!Cons:
The only issue I had was that my credit card expiration date was entered incorrectly, and I had to call to correct this issue the following week. It took about 20 minutes over the phone to get it resolved but everything else went great!2,0 Poor
Mar 2018
Pros:
They did not have the car ready on time. The customer representative was rude.2 locations in Ithaca Tompkins County Airport
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2,0 Poor
May 2021
Pros:
They were friendly.Cons:
Not the type of vehicle I reserved8,0 Very Good
May 2021
Cons:
Drop off8,0 Very Good
Mar 2021
Pros:
The staff was super friendly and nice...very helpful and got me processed quicklyCons:
the vehicle did not seem very clean. the floor was muddy and the vehicle smelled of cigarette smoke4,0 Mediocre
Feb 2021
Pros:
Cars were not at quality of what was charged for rental.Cons:
Would have appreciated a cleaner car. Other than that staff was very helpful and kind. Don't appreciate the absurd change of price when checking car out. Guess that's what happens when you get a car rental from a third party seller.10,0 Wonderful
Oct 2020
Pros:
Staff was excellent9,2 Wonderful
Aug 2020
Pros:
Staff was the best.2 locations in Ithaca Tompkins County Airport
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9,6 Wonderful
Jan 2020
Pros:
The staff was very helpful. Z in Queens was particularly nice and made our drop off quick easy and something we will do again.Cons:
We wanted to drive from our upstate home to JFK and it was an economic and convenient option. It was exactly what we wanted and at a great price too.8,0 Very Good
Sep 2019
Pros:
CarCons:
Customer service7,2 Good
Jun 2019
Pros:
- Clean car that was in the desired categoryCons:
- Very limited staff availability for pick-up and drop-off6,4 Okay
Aug 2018
Pros:
THE WAY HERTZ HANDLED THE TIRE PROBLEM WE HAD. THE PEOPLE AT THE VESTAL NY FACILITY WERE FRIENDLY AND VERY HELPFUL.Cons:
THE DROPING OFF THE CAR AT THE SYRACUSE AIRPORT WAS A TOTAL NIGHTMARE. AND I STILL DON'T KNOW IF EVERYTHING IS OK8,0 Very Good
Jul 2018
Pros:
The car was great and the drop off was seemless and the guy was nice and helpful!Cons:
The tendent when J went to pick up my car was extremely rude and I felt like she did not want to be there. She was not helpful and very condescending. Does not take debit cards even though, on the website, it said that they do take debit cards10,0 Wonderful
Apr 2018
Pros:
Read aboveCons:
Read above3 locations in Ithaca Tompkins County Airport
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9,2 Wonderful
Sep 2020
Pros:
Very friendly and competent staff at both pickup and drop off. Helpful under difficult circumstances.Cons:
Initially we were told that no car was available despite our reservation, making me panic. Issue was resolved though.4,0 Mediocre
Jun 2020
Cons:
The original car smelled of smoke. I asked to change the date of the rental and if that would also change my rental price. I was told no, but later they charged me more and unfortunately there was no way to dispute it since it was my word against theirs.10,0 Wonderful
Dec 2019
Pros:
Really easy to book and great customer service!10,0 Wonderful
Oct 2018
Pros:
Fast and easyCons:
Nothing10,0 Wonderful
Jan 2017
Pros:
Friendly service, great price!10,0 Wonderful
Sep 2016
Pros:
Great customer service, speedy check-out process, received a clean and gas efficient car...I have no complaints!One location in Ithaca Tompkins County Airport
Most popular car type | Economy |
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