Rochester car hire

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Rochester, NY, United States
Feb 3 — Feb 10
Same drop-off
Rochester, NY, United States
Wed 3/2
Noon
Wed 10/2
Noon

Rochester car hire information

Pick-up locationRochester
Hire locations21
Airport locations9

Rochester car hire reviews and directory

Rated no. 1
Hertz
Best rated
7.9 Good (194 reviews)
3 locations in Rochester
Hertz
Locations in Rochester
1200 Brooks Avenue+1 585 328 3700
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
1301 East Ridge Road+1 585 338 1190
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
15 Elmgrove Park+1 585 426 2440
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
  • 8.1
  • 8.1
  • 7.8
  • 7.6
  • 7.9
Recent reviews
9.6 ExcellentOct 19 2020
Pros: yesCons: Toyota corollas are rather cozy for a 3000 mile trip. Next time we will get a bigger car. Not the fault of Hertz.
10.0 ExcellentSep 13 2020
Pros: Staff at pick up was easy and very friendly.Cons: The drop off on the locations off day could be better. The key drop off was a slot in the door with no cover and I could see all other keys dropped off. Anyone could have used a hanger or long item to grab any set of keys to take a return rental. Need to make it so you can’t see in with a sleeve not letting anything to be removed once put in.
10.0 ExcellentSep 11 2020
Pros: Everything was easy. I will definitely use them again.Cons: Everything was great.
7.2 GoodAug 3 2020
Pros: Staff was good when I picked up the minivan The vehicle was big enough for what I needed it for. The vehicle was easy to drive.Cons: The vehicle had a very strong odor of cigarettes That was very disappointing since I was in the car for several hours.
3.2 MediocreJun 30 2020
Pros: Car was in clean condition overall.Cons: The inside of the car smelled like someone had recently tried to cover up the smell of cigarette smoke, but that’s only a small complaint. The main issue is that Hertz is slowing customers to book one-way cars with drop-off locations That have been shut down. When I arrived at my drop off location on time after 7 hours of driving, I found out that the location has been closed for several weeks and it’s not possible to leave the car there. I then had to sit on hold with poor customer service for 2 hours when they finally told me to call back tomorrow morning so they can then tell me where to leave the car...it’s yet to be seen if I’ll be charged extra for all of this. I will not be booking with Hertz ever again.
8.0 ExcellentJun 23 2020
Pros: Liked the free upgrade to a larger vehicle.Cons: Drop off was confusing. It appeared there was one person to record drop offs and there were like 30 cars in the drop off area.
6.4 GoodMay 24 2020
Pros: The car was niceCons: Tell us about the hidden fee
7.6 GoodJan 27 2020
Cons: Picking up the car took forever.
4.0 OkayDec 28 2019
Pros: Helpful staff at pick up.Cons: The price was a scam. I told I could prepay for a better deal only to find out I would be forced to pay more later. 1.) There is a fee for dropping off at a non-airport, something not part of the quoted price. 2.) was charged taxes when I picked up the car. Basically the price they quote you is just a scam to get you to commit to renting from them.
7.6 GoodOct 29 2019
Cons: There was no Hertz rep there for delivery or pick up
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Rated no. 2
Budget
7.7 Good (109 reviews)
3 locations in Rochester
Budget
Locations in Rochester
1200 Brooks Avenue+1 585 464 6093
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
1225 Jefferson Road+1 585 424 2858
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday09:00 - 13:00
360k Greece Ridge Center Drive+1 585 368 0138
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday10:00 - 14:00
  • 7.9
  • 7.8
  • 7.7
  • 7.7
  • 7.4
Recent reviews
8.0 ExcellentJan 20 2021
Cons: State inspection decal 3 months out of compliance.
4.4 OkayDec 30 2019
Cons: Car was filthy inside and out. Super disappointing. My coat and the kids coats got dirty due to the car being in such poor shape. Additionally, that model of Ford is slow to respond and not a smooth ride. Will not rent again.
4.0 OkayNov 20 2019
Pros: Staff was friendly enough, but not very helpful. I ordered a premium car with enough space for 3 suitcases, didn’t get that. He said that’s all I got. When I suggested another vehicle I was told it would be $60 more. Definitely felt taken advantage of and did not get what I paid for. Uncomfortable ride to New York.Cons: They could have given me what I ordered or upgraded me at no charge.
10.0 ExcellentSep 30 2019
Pros: Yes
8.0 ExcellentSep 13 2019
Cons: The car was dirty on the outside. The agent in Rochester was very helpful.
3.2 MediocreAug 11 2019
Pros: Staff was not friendly and not helpful. Was charged extra because they did not have drop box
10.0 ExcellentJul 26 2019
Pros: Staff was friendly and helpful at pick up and drop off
7.6 GoodJun 19 2019
Pros: Staff was helpful and offered a newer vehicle. They did push a warranty coverage which doubled my rental price. Was not the biggest fan of this, but once it was added they could not remove it from my bill prior to acceptance of the vehicle.Cons: Outside of the warranty coverage - nothing much.
6.4 GoodApr 16 2019
Cons: The staff in the pickup and the drop-off both were rude and do not even talk to me. It was an awful experience they seem to be angry and I was the one in the middle of that filing. So bad
9.2 ExcellentFeb 17 2019
Cons: The Fastbreak is broken in Rochester. No advantage to it. Service was well intentioned but slow, paper was out in printer, etc etc.
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Rated no. 3
Enterprise
8.6 Excellent (61 reviews)
6 locations in Rochester
Enterprise
Locations in Rochester
1200 Brooks Ave- Roch. Airport+1 833 813 5265
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
1795 Ridge Rd E+1 585 467 7700
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 13:00
Sunday00:00 - 00:00
248 Buell Rd+1 585 235 6700
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 13:00
Sunday00:00 - 00:00
4111 W Henrietta Rd+1 585 359 3500
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 13:00
Sunday10:00 - 14:00
568 East Main Street+1 585 423 2220
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 13:00
Sunday10:00 - 14:00
763 Linden Ave+1 585 264 9990
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 13:00
Sunday10:00 - 14:00
  • 8.5
  • 8.6
  • 8.6
  • 8.8
  • 8.5
Recent reviews
10.0 ExcellentNov 2 2020
Pros: Fast and professional service. Great car.
10.0 ExcellentSep 11 2020
Pros: Got an amazing deal on a chevy tahoo rental. Then they were all out so we got upgraded to a 12 passenger van at no additional cost. It was amazing.Cons: Nothing. Pick up was quick. Drop off was quick. Free upgrade was amazing. This was a perfect experience.
10.0 ExcellentAug 26 2020
Pros: Yes, staff was great, and did a great job with curbside pickup/returns related to COVIDCons: Nothing. Friendly and efficient staff. Process simple. Great choices in vehicles. Would highly recommend.
3.2 MediocreAug 24 2020
Pros: NothingCons: The vehicle I ordered was not available, I was offered a different vehicle at a higher rate, no other options were available to me. For the vehicle I picked up was dirt and had a very strong order of marijuana.
10.0 ExcellentJul 19 2020
Cons: Went through the car with me. It did a lot of great things a have never seen.
10.0 ExcellentJul 14 2020
Pros: The staff was very accommodating and helpful.
9.6 ExcellentJun 29 2020
Cons: Interior was about 95 percent clean but that may be a result of COVID-19. Overall I was satisfied with the choice of vehicle.
2.0 MediocreSep 10 2018
Pros: N/ACons: There was no car upon arriving at enterprise
9.6 ExcellentJul 12 2018
Helpful and friendly staffPros: Customer service was great - no issues with the car. It had some minor wear and tear on the outside, but they took note before we drove off. So close to the airport - overall savings was well worth the cost of a Lyft to get there.
10.0 ExcellentMar 26 2018
Pros: Very economical
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Rated no. 4
Avis
7.3 Good (36 reviews)
3 locations in Rochester
Avis
Locations in Rochester
1200 Brooks Avenue+1 585 328 6600
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
1225 Jefferson Road+1 585 427 8170
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday09:00 - 13:00
360K Greece Ridge Center Drive+1 585 720 5370
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday10:00 - 14:00
  • 7.7
  • 7.3
  • 7
  • 7.4
  • 7.3
Recent reviews
10.0 ExcellentDec 27 2020
Pros: The staff exceeded my expectations...we were late to the mall location and he calmed me down reopened the mall gate for me to enter...and had nothing but kind words to share with me as he obtained a rental car for me...Bravo!Cons: Nothing...thank you sir...your customer service is second to none...
4.8 OkayAug 16 2020
Cons: The car got a flat tire half way through the journey and it was supposed to have a spare tire under the car but it was missing.
7.6 GoodFeb 3 2020
Cons: Drop had issues and couldn’t use their handheld devices. I had to go in and get checked back in myself.
3.6 MediocreDec 12 2019
Cons: Overcharged
7.2 GoodJul 29 2019
Pros: The car was a very nice car, clean and new, drove well. Dropoff at the Pittsburgh airport was very easy.Cons: The pickup location at Jefferson in Rochester was hard to find, and I couldn't figure out how to get through the phone system to talk to the person at the office to get more detailed directions. Representative could have been more informative about terms and where the car actually was.
8.4 ExcellentJul 22 2019
Pros: accommodating and good valueCons: Gas mileage and appearance of car were excellent. Very tight and cumbersome getting in and out of the car.
2.0 MediocreJul 24 2018
the location was closed!Pros: nothingCons: the location kayak sent us to was closed!!!!
4.4 OkayMay 4 2018
Avis Bait and SwitchCons: Avis did not have the car class that was confirmed in the reservation available -- in fact, they had no cars, only SUVs and a van. We had confirmed the reservation for a premium and without an upcharge only an SUV was available which was unsuitable for the event we were attending. We had no other choice but to upgrade to a van for an extra $100 or leave without a large enough vehicle. We should have walked away instead of agreeing to the extra expense. Avis will not consider any sort of refund for the extra charge which is very disappointing. Obvious bait and switch tactic and very unprofessional. In the future there are many other rental agencies to consider other than Avis.
2.0 MediocreJan 8 2018
Pros: The sales agent was accommodating.Cons: The counter was busy and I found it tiresome to wait around to get some unresolved questions. The SUV that I rented appeared to be fine however there was windshield wiper fluid. It was totally empty. I reported this to the agent in Buffalo who tried to convince me that it was frozen. That was the reason given. This is the way they justified the fact that they didn't have fluid. Totally unacceptable given the conditions that I had to drive on in the winter storm.
4.0 OkayDec 31 2017
Cons: Car had no windshield wiper fluid and was dangerous to drive in the snow
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Rated no. 5
Dollar
8.4 Excellent (9 reviews)
1 location in Rochester
Dollar
Locations in Rochester
1200 Brooks Avenue+1 866 434 2226
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
  • 8.4
  • 8.4
  • 8.4
  • 8.4
  • 8
Recent reviews
10.0 ExcellentDec 10 2020
Cons: When you book a car online is one price and when you go to pickup the car in the counter the price change is more high
10.0 ExcellentOct 14 2020
Pros: This was fast and easy! From pick up to drop off no hassle! Thank youCons: Nothing! This company was great!
2.0 MediocreAug 25 2020
Pros: N/ACons: I had to cancel my trip because of COVID and I wasn't even able to get my money back. Ridiculous.
6.0 GoodAug 1 2020
Cons: Similar vehicle not available. Unexpected addl charges.
10.0 ExcellentMar 22 2020
Pros: Very friendly staff. Ease of picky and drop off.Cons: The local phone number should be more visible or available in the materials.
10.0 ExcellentJan 30 2020
Pros: The price was good, staff was friendly, service was fast, and location was convenient.Cons: Nothing could have been better. Perfect.
10.0 ExcellentJan 27 2020
Pros: The counter clerk added taxes at the airport in addition to the rental cost which was paid in full in advance. I didn't expect it. I thought that it was fully paid for.Cons: When I returned the car, I had to note the mileage on the car and note the gas level and then take the key to the airport counter clerk to confirm. I had to wait inline for more than 30 minutes, time I didn't budget for.
Rated no. 6
Alamo
8.2 Excellent (14 reviews)
1 location in Rochester
Alamo
Locations in Rochester
248 Buell Rd+1 833 813 5269
Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
  • 8.5
  • 8.2
  • 8.1
  • 8.2
  • 7.7
Recent reviews
2.0 MediocreMar 29 2020
Cons: At airport, no shuttle to off site rental car place. Called 1-800 # customer service to have them get a hold of somebody at offsite Alamo for a shuttle. Customer service agent did call the offsite place and said nobody was answering left a message with my contact # for them to get a hold of me and I still, to this day, Never received a call. It’s been 4 days.
10.0 ExcellentFeb 12 2020
Pros: The manager when we picked up the vehicle was extremely helpful. He personally got our vehicle, warmed it up as it was 16 degrees and loaded our luggage for us. He really went above to assist us.Cons: Alamo needs to correct their automated answering messages as they do not direct customers correctly. Was not able to get to a real person, messages sent you in a circle and then disconnects.
9.2 ExcellentFeb 6 2020
Pros: YesCons: The drop shuttle was not there at 4am to take me to the airport. I had to call a Lyft.
8.8 ExcellentJan 28 2020
Cons: place to leave car
4.8 OkayJul 30 2017
OK, but don't get a flat tire!Pros: proximity to airportCons: was in emergency situation and was met with indifference. luckily, the kindness of strangers prevailed.
8.0 ExcellentJul 12 2017
Pros: Rental agent very personable and friendly
9.2 ExcellentOct 19 2016
easyPros: picking up and just walking out, no over inspection of the car- drop off is so quick and easy with no one picking over every inch
10.0 ExcellentSep 7 2016
Pros: gas mileage and extra room
10.0 ExcellentJul 24 2016
Thanks for askingPros: Nice car, great price and good service.
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Easirent
1 location in Rochester
Easirent
Locations in Rochester
Greater Rochester International Airport
MondayInvalid date - 23:59
TuesdayInvalid date - 23:59
WednesdayInvalid date - 23:59
ThursdayInvalid date - 23:59
FridayInvalid date - 23:59
SaturdayInvalid date - 23:59
Recent reviews
keddy by Europcar
1 location in Rochester
keddy by Europcar
Locations in Rochester
Unit 8 Castleview Business Est Gas House Lane
Recent reviews
National
1 location in Rochester
National
Locations in Rochester
1200 Brooks Ave- Roch. Airport+1 833 823 5637
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
Recent reviews
Sunnycars
1 location in Rochester
Sunnycars
Locations in Rochester
1200 Brooks Avenue
Recent reviews
423 travellers who hired a car in Rochester gave the car agency they used an average rating of 7,9

Car hire locations in or near Rochester

When to book a car hire in Rochester

Average daily price per month
Car hire prices as pick-up date approaches

Top tips for hiring a car in Rochester

  • Book your car hire in Rochester at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car in Rochester

  • Based on ratings and reviews from real users on KAYAK, the best car hire companies in Rochester are Enterprise (8,5, 140 reviews), Alamo (8,5, 102 reviews), and Hertz (7,9, 200 reviews).

  • The average price of fuel in Rochester is R165,92 per litre over the past 30 days. Filling up a tank of fuel costs between R1 991 and R2 655, depending on the car size.

  • Take a look at our extensive car hire location map to find the best car hire deals near you.