
Pros
Cons
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
2,0
Cons: I didn't get the rental because they failed to tell me when i made the reservation that i needed a major credit card that i could not use my bank card
review from -
10,0
Pros: The staff was very friendly, and the car was clean.
Cons: I had to drop the car off later on a Monday night, so it took a little longer, but I totally understand.
review from -
10,0
Cons: Good service and fast! Love renting from enterprise
review from -
5,6
Pros: I thought the manager was friendly and the staff was too
Cons: The car was dirty outside and smelled like a port a John on the inside. Also, no one took the car from me at airport when I returned it. It was confusing and I have rented in almost every state and many countries. Not good.
review from -
8,0
Pros: Check in was great.
Cons: The car was a bit old.
review from -
3,2
Disappointed
Pros: The car had not been cleaned on the exterior and it was filthy. I brought the car back if you hours late and was overcharged an additional $60. Rochester New York, hey small uncomplicated market And a three day rental cost me $350. Completely unacceptable.
review from -
9,6
Great staff, Great rental
Pros: The staff at Enterprise was friendly and responsive. I arrived early so my rental was not yet ready. The young man at the counter kept me informed and within about 20 min, my vehicle was there. I suppose I could be upset because of wait, but my flight arrived early so I showed up early. That's no ones fault. It's life.
Cons: I was disappointed the airport rental location was so much more expensive than downtown locations. When I was searching for a rental, I found the downtown locations had daily rates 25% to as much as 50% lower. But I had no way to get there to get the less expensive rental. That's not right. It seems like price gouging with a captive audience.
review from -
9,6
2 days rental in Rochester
Pros: Fast service, extremely corteous personel a good vehicle
Cons: Charges 3 extra dollars for each additional driver included on the rental
review from -
2,0
Pros: N/A
Cons: There was no car upon arriving at enterprise
review from -
9,6
Helpful and friendly staff
Pros: Customer service was great - no issues with the car. It had some minor wear and tear on the outside, but they took note before we drove off. So close to the airport - overall savings was well worth the cost of a Lyft to get there.
review from -
6,8
Pros: That the counter was at the airport
Cons: Because it was at the airport, I didn't expect it to be comfortable, clean, etc.
review from -
10,0
Pros: Extremely pleasant staff at both ends; efficient with timing; had an upgrade because the size car I ordered was not there. Overall awesome and I will go back to Enterprise next time!
review from
-
10,0
Pros: The staff was very friendly, and the car was clean.
Cons: I had to drop the car off later on a Monday night, so it took a little longer, but I totally understand.
review from -
10,0
Cons: Good service and fast! Love renting from enterprise
review from -
9,6
Great staff, Great rental
Pros: The staff at Enterprise was friendly and responsive. I arrived early so my rental was not yet ready. The young man at the counter kept me informed and within about 20 min, my vehicle was there. I suppose I could be upset because of wait, but my flight arrived early so I showed up early. That's no ones fault. It's life.
Cons: I was disappointed the airport rental location was so much more expensive than downtown locations. When I was searching for a rental, I found the downtown locations had daily rates 25% to as much as 50% lower. But I had no way to get there to get the less expensive rental. That's not right. It seems like price gouging with a captive audience.
review from -
9,6
2 days rental in Rochester
Pros: Fast service, extremely corteous personel a good vehicle
Cons: Charges 3 extra dollars for each additional driver included on the rental
review from -
9,6
Helpful and friendly staff
Pros: Customer service was great - no issues with the car. It had some minor wear and tear on the outside, but they took note before we drove off. So close to the airport - overall savings was well worth the cost of a Lyft to get there.
review from -
10,0
Pros: Extremely pleasant staff at both ends; efficient with timing; had an upgrade because the size car I ordered was not there. Overall awesome and I will go back to Enterprise next time!
review from
-
2,0
Cons: I didn't get the rental because they failed to tell me when i made the reservation that i needed a major credit card that i could not use my bank card
review from -
5,6
Pros: I thought the manager was friendly and the staff was too
Cons: The car was dirty outside and smelled like a port a John on the inside. Also, no one took the car from me at airport when I returned it. It was confusing and I have rented in almost every state and many countries. Not good.
review from -
3,2
Disappointed
Pros: The car had not been cleaned on the exterior and it was filthy. I brought the car back if you hours late and was overcharged an additional $60. Rochester New York, hey small uncomplicated market And a three day rental cost me $350. Completely unacceptable.
review from -
2,0
Pros: N/A
Cons: There was no car upon arriving at enterprise
review from
Other suppliers in Rochester scored
Where can I find Enterprise hire cars in Rochester?
Address
4111 W Henrietta RdHours
Monday | 07:30 - 18:00 |
Tuesday | 07:30 - 18:00 |
Wednesday | 07:30 - 18:00 |
Thursday | 07:30 - 18:00 |
Friday | 07:30 - 18:00 |
Saturday | 08:00 - 16:00 |
Sunday | 10:00 - 16:00 |
Phone
+1 585 359 3500FAQs about hiring a car from Enterprise in Rochester
How many car hire locations does Enterprise have in Rochester?
Enterprise has 6 car hire locations in Rochester. Take a look at our Enterprise hire location map to find the best car hires near you.
Does Enterprise have a car hire location at the airport: Greater Rochester Intl airport (ROC)?
Yes
Does Enterprise offer shuttle or airport pick-up services from Greater Rochester Intl airport (ROC)?
Yes