Book Budget hire cars in Rochester

Reviews for Budget in Rochester

Recent reviews

Traveller rating

Wonderful

8

Very Good

3

Good

0

Okay

2

Fair

1

Mediocre

0

Poor

9

10.0

I really like that one of the Budget employees at the desk assisted me to find another vehicle when the car I was originally assigned had a problem.Reviewed Apr 22 2023

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6.0

Didn't get the car I requested, received a totally different vehicle, no discount applied. Shame really. The fella at check in was great, but the carr really should have been available.Reviewed Mar 23 2023

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2.0

Seemingly everything that could’ve gone wrong happened too. I was given a completely different car that was awful on gas, told the car was full with gas but it was at 3/4 tank (of a 24 gallon tank). The car wreaked of air freshener, no washer fluid so couldn’t see through the windshield the whole drive. Got blackmailed about a cleaning fee when dropping off. The person checked out the car in the first place was the only positive experience. Will not be renting from Budget again.Reviewed Feb 26 2023

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8.0

The car smelled like weed whenever it was humid or had been sitting overnight. The carpet was sticking out and had clearly been pulled up on the passenger side and there were stains on the seat. Other than that the car was fine and the staff were very friendlyReviewed Feb 15 2023

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10.0

However I reserved a truck and the did not have a truck available.Reviewed Feb 14 2023

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10.0

Great customer serviceReviewed Dec 31 2022

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10.0

I really enjoyed having amazing customer service at both the pick-up and drop-off locations!Reviewed Nov 13 2022

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10.0

Woman that checked me in was great . Which made pick up and drop both very smoothReviewed Oct 17 2022

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6.0

Wanted economy car...they were out of small cars and we got a van with not as good mileage per gallon.Reviewed Jun 6 2022

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2.0

They were closed when we arrived. Had to get another company.Reviewed Apr 25 2022

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2.0

waited an hour to get a different vehicle than what i reserved wasn’t happy about that. the car had dog hair all overReviewed Apr 3 2022

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2.0

Changed me an extra day for picking up an hour early.Reviewed Feb 28 2022

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• What is the most popular car hire from Budget in Rochester?

  Standard (Class Commercial Truck or similar) is the most frequently booked car hire type from Budget in Rochester.

• How many car hire locations does Budget have in Rochester?

  Budget has 3 hire locations in Rochester. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: Greater Rochester Intl airport (ROC)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Greater Rochester Intl airport (ROC)?

  Yes