Naples hotels near Porta San Gennaro

Cons: Thhe bed was a sofa bed! Very uncomfortable! No water in the room! No tissues also! When I have asked for tissues the staff there was annoyed and didn't want to help!

Pros: Staff were very helpful with tips on moving around the city ..

Cons: My rooms bathroom was not connected to the room. Had to walk outside. But the bathroom was clean and nice

Pros: Location was super. Room was very clean. Staff was very friendly. Was a bit sad to leave Napoli, doesn’t that tells it all. For sure, when I’ll come back to Napoli, I’ll stay at Piazza Bovio again.

Cons: Really nothing at all!!

Pros: Bed was extra comfy and excellent location. Really simple check-in and check-out.

Cons: Nothing.

Pros: This is a great base place for Naples, 5min walk to wharf for ferries, metro straight across from Entrance, central to see sights/old town etc. Lots of eating places everywhere. The shower is fantastic, nice balcony to view all the traffic chaos of the roundabout. Kettle at reception for use in room if required. Very highly recommend this place!

Pros: Extemely clean room and a great outlook over the bustle of the piazza. When we wanted quiet the doors sealed out the noise so we could sleep peacefully.

Pros: Great location, clean comfortable room!

Pros: Cleanliness

Cons: Clean room. Great location. But no coffee maker etc in room or on premises

Pros: The communication and check-in experience was amazing. We arrived late to the hotel, and someone was there to greet us & let us in. She also upgraded our room since one was available! The hotel is in an amazing location. The interior is so clean and beautiful. The property manager was really quick to respond to our messages if we needed help with anything, which was so amazing! We also were able to leave our bags there while we traveled around the city for the day - HUGE PLUS!! We'll definitely be back to stay if we visit Naples in the future!! Thank you for everything!

Pros: Fantastic location! We had a nice welcome when we arrived and check in was quick and simple. The room itself was extremely nice! Super clean and really lovely.

Pros: Brigida number one!

Pros: Nice, clean rooms. Very good localisation and ... Napoli... I recommend

Pros: Very friendly And knowledgeable staff, great location, 5 minutes from central station, very clean room

Cons: Everything was good

Pros: My father's money and telephone was stolen from him on his second day in Naples. The staff was fantastic, so kind and took care of my father, and also helped me so I could pay his bill from Sweden, and the gave him cash and deducted my card. They were totally fantastic in this sad situation.

Pros: Friendly and helpful staff, good location for commuting within Naples and outside of it, good breakfast (coffee, warm croissants, cakes, fruits, cereals, cheese, ham, etc.)

Cons: too narrow shower cabin

Pros: All staff were friendly and professional with good value for money location and price . Thanks

Pros: We wanted to be near the train station and it was perfect. The staff was very accommodating, carried our luggage and offered us breakfast even though we left very early. The room was clean and well stocked with towels, pillows, etc..

Cons: Next year they will have an elevator so we will stay again when we travel through Naples.

Pros: The coffee at breakfast was extra good. The staff were helpful. The location was very central especially for train travel

Pros: Excellent location close to train station. Reception is 24 hours, so easy to check in and check out. Receptionist is very helpful.

Cons: Entrance a little hard to find at night, a small B&B

Pros: Valur for money

Cons: Very small room

Pros: The staff was very friendly

Pros: Coffee was great, food was great, some of the plates were dirty and obviously hadn't been through the dishwasher properly.

Cons: Room is very basic - don't believe the photos!

Pros: We stay only for a few hours The reception was very helpful and polite also the frond door

Cons: Our room wasn’t easy to be found because it was far from the min elevetors

Pros: Common spaces were beautiful and location great. Restaurant was delicious for dinner.

Cons: Sub-par rooms, no kettle in room, clueless staff (nobody knew what a bath mat was, for example), broken fridge they wouldn’t fix (they said it’s supposed to be warm!), took 30 minutes to get my car (they had said 15 minutes), also no breakfast. Stayed at a much cheaper and nicer hotel down the block. Wish I had booked that hotel for my days in Naples! You can get much better value than this hotel. A fail for the Sofitel chain.

Pros: The staff were very helpful and friendly.

Cons: This hotel used to be a castle I think. But the location of it right now is terrible! There is construction going on the Main Street and the area around the hotel looks very dodgy. We only stayed overnight so I was not going to complain...the bed was super UNcomfortable but like I said, it was only for 1 night....won’t do that again!

Pros: Location in the heart of Naples and the beds were very comfortable. Room and bathroom were clean One member of staff at reception was especially efficient and friendly.

Cons: The sitting areas were dull and there was not a decent outside space to sit, there was a very small terrace on the third floor, but we only came across this by chance. There were no tea or coffee making facilities in the room.

Cons: The restaurant was poor, long waits and food arriving out of sequence, reception gave poor information regarding taxi availability, if they tell you 2 minutes plan for 20 - 40.

Pros: Great location, excellent service in front of house and valet parking.

Pros: Loved the area - very old area of the city. Neighborhood is very real (not glitzy or pretentious) and gives a view of the quotidian Napoli. Some of the oldest and best pizzerias are in this area.

Cons: Key cards did not work reliably for rooms

Pros: We were upgraded to a suite.

Cons: The location is edgy.

Pros: The breakfast was very nice and the beds were comfortable.

Cons: We get a room in a mansarde, on the 4th floor, even we have had confirmed a superior room.This means, we have to walk thru a corridor were we get lost at a point to find a door who brought us to a set of stairs leading to the 4th floor .No elevator.The roof top was wood, even this is called a Pallazzo.From my perspective our room was more like a barn.The room have a tiny terrace ,who needs an urgent paint, and from which you can only see the rooftops in the neighborhood.In front of the hotel is a round under construction which makes everything dirty and dusty and very difficult to access.The streets near by are very narrow and bad looking , somehow like the favelas , you cannot feel safe after dark.The traffic was seriously disturbed and it takes like 30 minutes just to head the way to the airport in the morning.Even the hotel have a place to park in front of it, the staff have asked us to pay 28 euro for the parking service pretending that they will send us the car to a parking place and will bring us when we need.In fact the car was staying all night in front of the hotel.There was a sign to a parking near by , but since the streets look not safe we have been forced to pay for the “ car valet service”.I have recently stay in the MGallery hotel in Cologne , but this one in Naples is far away from that quality and it was truly a disappointment to find this hotel instead the hotel I have expected after my Cologne visit.I will avoid this chain in the future, just because this so bad experience.I have spent a week in Italy travelling and staying to different kind of hotels, none of them was a chain , but the last night in Naples have almost ruined my holiday due to all these .Another thing to be mentioned, the location is very far from the shopping street, even the concierge said we need 15 minutes to go to the Toledo street , actually it need more like 45 minutes thru some very ugly streets.In total an experience to avoid.

Pros: Building itself and its courtyards

Cons: My room was quiet - as requested - but tiny, and only on 1st floor

Pros: Beautiful courtyard with inexpensive breakfast that is all natural and organic including traditional Italian meats

Cons: The gym facilities are terrible for weightlifting. Good for cardio.

Pros: Breakfast was very good, people who attend customer was very kind, the hotel is close to the train station.

Cons: Shower was not good, toilett a litlle uncomfortable.

Pros: location and friendly staff

Cons: no elevator

Pros: The staff were super friendly. The breakfast was good.

Cons: The neighborhood is scary. Lots of homeless people and drunk men around. The streets are filthy.

Pros: Close to Napoli Centrale station

Cons: Air conditioning was poor Room was sparse and perfunctory- no character and no view

Pros: Friendly efficient staff Comfortable room Very well priced Very close to transport links

Cons: Bathroom smelled a little funky

Pros: Don’t waste your time even looking at this place. They couldn’t accommodate my booking when I arrived at the hotel, they had booked other accommodation that was not of a comparable standard. The staff were unhelpful during this basically saying it wasn’t their fault. They did not offer any discount or complimentary service for their error which I would expect from any hotel that overbooks. On the 2nd night of my stay in Hotel Bella Napoli, on arrival they offered me an “upgraded” room was the same as the room I had booked, this room was being decorated and was unfinished, one wall was wasn’t painted, several electrical fittings were missing, the shower was dirty and in need of replacement. On Check out, staff offered me a discount of €50 which I was more than happy with, however they then charged my account for the full amount. When contacted to resolve this they denied they had offered me a discount in the first place.

Cons: The area this hotel is situated, didn’t make me feel particularly safe. Other parts of Naples are far nicer. In short guys, save yourself the hassle and book somewhere else, don’t stay here.

Pros: Excellent staff and welcome. Clean modern facilities. Really helpful staff and all had a smile on their faces. The breakfast was great and the staff serving were fantastic. Happily stay again.

Cons: No lift and room on 3rd floor with 2 suitcases, not the easiest.

Pros: It was close to the train station.

Cons: Everything!!! The desk staff weren’t welcoming. I think they overcharged me on my car transfer to the airport. They forgot my wake up call. They changed the time of my transfer to the airport so that I barely made it on time because on the huge lineup at the airport even when the guy at the desk said it would not be busy. I wanted to use the bathroom when I got there and they directed me to the one on the first floor which turned out to be in a broom closet/cleaning room. Not very pleasant. Cleaning supplies were left in the stairwell by my room, not attractive. It was a pretty grim place. Wouldn’t recommend it to anyone.

Pros: The visit to Sorrento was amazing

Cons: The local trains,the city wasn’t clean and we didn’t feel safe

Pros: Staff was pleasant

Cons: Room had mold going around the door, no true patio, no elevator, and for the price it wasn’t worth it.

Pros: Close to the train station which was important for me.

Cons: Very noisy neighbourhood. Hard pillows. No hot water one morning. Poor breakfast

Pros: Very good location

Pros: The beds were really comfortable. Quiet air con. Convenient location, close to train, bus, metro and to walk. Friendly and helpful staff.

Cons: The shower leaked on the first day, we were given another room very quickly. The first room was a bit stark and without atmosphere.

Pros: Big spacious room, nice decor and comfy bed/ great pillows!. Lovely breakfast with plenty of choice. Staff were excellent, very friendly, approachable and helpful. Very close to the main station (Napoli centrale) and Piazza Garibaldi, lots of restaurants and shops just a few minutes around the corner. A police presence around the station helps dispel some of the fears about being mugged ( we never saw or were aware of any problems during our stay) We felt safe while we were walking around.

Cons: Some of the hotel needs updating. The photos on the website show the hotel to a very good standard. The rooms and reception area are lovely, the rest needs some attention. The area is run down, people frequently seen throwing rubbish on the streets. Nobody seems to care about the city.

Pros: Staff were friendly and helpful

Cons: Photos advertised did not match rooms. Bathroom has been newly renovated but rooms are looking tired and needing an uplift.

Pros: Location Breakfast

Cons: Bed comfort Very basic room Old hotel with parts which have been upgraded

Pros: The central position to station and some good shopping . Breakfeast was your standard Italian breakfeast,pastries and cakes

Cons: The hotel is old and needs a fe furnish. The bathroom did not even have a toilet roll holder and no fridge in the room.

Pros: Very good

Cons: location

Pros: Nice hand location