Naples hotels near Palazzo Pignatelli di Toritto

Pros: The room is huge, the b&b is in the heart of Naples, I’d totally come back! We felt really comfortable there :) They didn’t speak English but it wasn’t a problem.

Pros: Location was excellent for access to Historic Centre. Friendly helpful staff.

Cons: No toilet seat

Pros: The host and her staff were absolutely wonderful people willing to try their best to make our four day stay pleasant. The location in the heart of old Naples (Centro Storico, just off via Tribunali) is exceptional if you like being in the gritty center of the action, which we do. Not near any Metro stops, one must walk in either direction to catch the Metro, but buses are near. We stayed in room "0" which is a huge double room with a bedroom area adjacent to a sitting area. On hot July days this was a beautiful air-conditioned respite away from the busy neighborhood and city.

Cons: Unfortunately, I must say I was very disappointed in the WIFI. In today's world, many travelers depend on being connected to internet for the varied tasks they encounter. The walls to this building are very thick, using your data is a poor option, so WIFI is important. Mentioned several times to the staff, the WIFI in the room never worked properly to hold a connection, therefore I would have to take my devices out into the lobby/office area to work. The WIFI was never repaired. This is unfortunate and unacceptable since this would have improved our stay. Secondly, in this room their is not an adequate shower. Their is a huge jetted jacuzzi tub which has a shower head wand, however, standing up in the jacuzzi tub is neither easy for showering or safe as your feet stand on a slippery, "wavy" surface. (To be honest, we were given an option to look at a different room prior to choosing room "0", but we liked the roominess of the room and the air conditioner, yet had not experienced the poor WIFI or shower at that point. Finally, although the staff tried their best, the breakfast buffet was limited. Price included breakfast, so one can't complain too much but more fruits could be offered as an improvement, for example. Pastries, packaged meats and plastic-wrapped cheese, and coffee were offered.

Pros: Everything was perfect

Pros: Perfect location the staff is very good and kind, Gabriella was so helpful and nice

Pros: Very friendly and helpful personal. The large room was always super clean and the breakfast a really traditional good italian breakfast (not the cheap standard breakfast like in a lot other hotels). We can only highly recomend the stay there and we will definitly come back!

Cons: The outside from the building looks not good and the side street where it is located neither, but the inside is super clean and beautiful renovated.

Pros: Great location, you can reach everything by walking. Big new and very clean bathroom and clean room. Kind staff. Basic very simple breakfast.

Cons: The communication with the staff in english wasn't so easy,although they were very kind.

Pros: We spent just one night there because our flight next day was early. We had 2 rooms, both of which had beautiful bathrooms. One of the rooms had a balcony overlooking the street. Obviously, in such a central location, it was very loud, but good windows plus earplugs did the trick. The B&B arranged a taxi to the airport for us, which was great.

Cons: We had paid for 2 triple rooms, each with a double bed and a couch. No bedlinen was provided for the couches as they claimed we had only paid for 2 double rooms. Since it was only for 1 night, we didn't bother arguing and got bedclothes and made up the couch beds ourselves.

Pros: La Seńora Titta asked us re our Room #1 and we mentioned an a/c issue... she immediately moved us to a better Room #3 off the dining room and with our (drinks-)balcony above Via Tribunali, but still quiet, due to double-glazing in all French doors and windows. She also made us cappuccino every morning, because she guessed that, at 70, I wouldn’t be able to drive the espresso machina(!) One other bonus is the RACHEL B&B is directly above THE VERY BEST TRATTORIA in Napoli... one with a superb chef, and NO pizza!!... Trattoria Gerolomini is superb every night!

Cons: Steps up to the entry with a heavy suitcase.... but, hey, I’m still a traveller, not a tourist!

Pros: Good location and large but basic room

Cons: Very basic breakfast Difficult access Staff didn’t speak any English

Pros: Can’t beat the location proximity to the piazza and train terminal

Cons: The hotel was generally quiet but the people in the next room were noisy moving furniture and having loud intercourse- that wasn’t the hotels fault but affected my sleep. I would stay here again.

Pros: Great place, good location! Clean.

Pros: The room was clean and the bed was comfortable

Cons: We were given a smoking room which they changed but said it was the last one. There was a strange smell in the hotel which was similar to the smell in the smoking room we had first been given. We were told that they were going to make it a non smoking hotel and we would only go back if this was done. The breakfast was disappointing as there was almost no fresh fruit and not much selection of cooked breakfast but an enormous selection of cakes and bakery which we don't eat for breakfast.

Pros: Located next to the train station, very handy for our trip to Pompeii

Cons: We had one issue that could have been resolved easily. Unfortunately the staff were reluctant to address our concerns. Customer service is poor. Whilst the front desk staff did respond to our questions and enquiries there were no smiling welcoming faces. It almost felt like we were an inconvenience when checking in and asking for directions etc. Very ‘surly’ reception team. Our room wasn’t ready when we checked in at 2.45pm, we were abruptly told that ‘check in from 2pm’ means a room could be ready anytime after 2pm not at 2pm. In summary the hotel itself is clean, offers a nice buffet breakfast and is ideally located for the train station. The staff however need a few lessons in good customer service. As seasoned travelers I can honestly say that the customer service offered here is of the worst I have experienced worldwide. Disappointing.

Pros: Can't recommend this hotel highly enough, we stayed for 3 nights (5-8 September) it was a very special occasion for us and everything about our stay was exceptional! The hotel is great, rooms are lovely with all extras you need, We will definitely be returning

Pros: Great location right next to the train station. It is a very busy, loud square but we did not hear the noise through the night. We had a king sized bed with a small balcony overlooking the square. There are several restaurants nearby and a few shops in the train station. The breakfast that was included was decent.

Pros: Clean good value and THE closest to train station. Other hotels advertise they are close but you would have to navigate across very busy streets. Staying at this hotel because of its proximity to the train station was the best move we could have made!

Cons: Staff was not helpful over a few small matters.

Pros: Excellent location, clean room and good breakfast.

Cons: Extremely small room with very soft/worn mattress, safe deposit box in room does not work and extremely small shower stall (can't even bend down).

Pros: The location is excellent - right next to the train stations - for the high speed train to Rome and the Express train to Sorrento. The room was excellent - big and comfortable bed; clean and big bathroom, great view of the mountains.

Cons: The noise - both from outside (being next to the train station and major road - lots of cars honking all day and night), as well as inside (you could hear the staff outside cleaning or talking or people walking on the floor above you). The rooms overall were not sound proof at all. I needed to use ear plugs every night to sleep. I tried switching rooms, but the front desk staff said it was not possible. The staff - they were not warm or welcoming - they were firm and abrupt - nothing was genuine about their demeanour. You got the impression they were there to do their job and that’s it. I felt like I was just a cog in their wheel - nothing more, nothing less.

Pros: Room was super clean and very updated. Having it right across the street from the train station was a big bonus as we came in to the train station, took the train to Caserta, and then picked up our bags and took train to Sorrento.

Pros: Breakfast was great, staff helpful, room nice and clean. It's literally directly across the street from the train station, which was perfect for us.

Pros: We had a problem with our passports, and Luigi on reception could not have been more helpful. The hotel is within easy walking distance of the station, the breakfast was very good.

Pros: The convenience of the location, and how it covered all your needs in a pared down way, excellent value for money and the staff were so helpful.

Cons: The breakfast weren’t very good, although cheap they are very spartan, fruit on the low side.

Pros: Everything

Cons: Gluten free breakfast was all cake and sweet. Would have liked gluten free porridge or bread

Pros: Firstly, Antonio was great and very friendly and helpful. Andre was excellent too. We had an air con problem at 1am and he helped us straight away and checked in on us the next day about it. Couldn’t ask for more Probably the best bed we’ve had all trip too

Cons: Unfortunately as with all old buildings the bathroom stank. It was clean but the smell coming through the drains was awful and there wasn’t much you could do. I assume it wasn’t like that in every room

Pros: This hotel was in a great location as used the train to visit Sorrento & Pompeii. The staff were very helpful & room comfortable & clean. The area around the hotel is not the best, however on the opposite side of the square are some nice restaurants.

Pros: Staff very helpful Location was good for train

Cons: Area did not feel safe at night

Pros: Big room and felt clean and nice view

Cons: Breakfast .. eating area with no sunlights and humid ..

Pros: Good

Pros: location close to the city center, near the train station, view on the Vesuvio,

Cons: very small lift. If you have big luggage the lift can accomodate only two person

Pros: Hotel is close to the central train station, close to the train station to Pompei/Herculaneo, close to most important metro line. Room was big, view to Vezuvio. Staff very kind to help, speaking by excellent english

Pros: Location is very good for me.

Pros: Common spaces were beautiful and location great. Restaurant was delicious for dinner.

Cons: Sub-par rooms, no kettle in room, clueless staff (nobody knew what a bath mat was, for example), broken fridge they wouldn’t fix (they said it’s supposed to be warm!), took 30 minutes to get my car (they had said 15 minutes), also no breakfast. Stayed at a much cheaper and nicer hotel down the block. Wish I had booked that hotel for my days in Naples! You can get much better value than this hotel. A fail for the Sofitel chain.

Pros: The staff could not have been more helpful.

Cons: Nothing

Pros: Location in the heart of Naples and the beds were very comfortable. Room and bathroom were clean One member of staff at reception was especially efficient and friendly.

Cons: The sitting areas were dull and there was not a decent outside space to sit, there was a very small terrace on the third floor, but we only came across this by chance. There were no tea or coffee making facilities in the room.

Pros: The room was large and clean. Had all the necessary facilities to make it comfortable.

Cons: Am always surprised when you book a special the room rarely resembles the pictures on the internet. Think must be two tiers of rooms.

Cons: The restaurant was poor, long waits and food arriving out of sequence, reception gave poor information regarding taxi availability, if they tell you 2 minutes plan for 20 - 40.

Pros: The staff The suit was clean and has fantastic decoration.

Cons: The sofa bed was very very very bad The breakfast was disappointing

Pros: Loved the area - very old area of the city. Neighborhood is very real (not glitzy or pretentious) and gives a view of the quotidian Napoli. Some of the oldest and best pizzerias are in this area.

Cons: Key cards did not work reliably for rooms

Pros: The breakfast was amazing with a great view!

Cons: Nothing!

Pros: The breakfast was very nice and the beds were comfortable.

Cons: We get a room in a mansarde, on the 4th floor, even we have had confirmed a superior room.This means, we have to walk thru a corridor were we get lost at a point to find a door who brought us to a set of stairs leading to the 4th floor .No elevator.The roof top was wood, even this is called a Pallazzo.From my perspective our room was more like a barn.The room have a tiny terrace ,who needs an urgent paint, and from which you can only see the rooftops in the neighborhood.In front of the hotel is a round under construction which makes everything dirty and dusty and very difficult to access.The streets near by are very narrow and bad looking , somehow like the favelas , you cannot feel safe after dark.The traffic was seriously disturbed and it takes like 30 minutes just to head the way to the airport in the morning.Even the hotel have a place to park in front of it, the staff have asked us to pay 28 euro for the parking service pretending that they will send us the car to a parking place and will bring us when we need.In fact the car was staying all night in front of the hotel.There was a sign to a parking near by , but since the streets look not safe we have been forced to pay for the “ car valet service”.I have recently stay in the MGallery hotel in Cologne , but this one in Naples is far away from that quality and it was truly a disappointment to find this hotel instead the hotel I have expected after my Cologne visit.I will avoid this chain in the future, just because this so bad experience.I have spent a week in Italy travelling and staying to different kind of hotels, none of them was a chain , but the last night in Naples have almost ruined my holiday due to all these .Another thing to be mentioned, the location is very far from the shopping street, even the concierge said we need 15 minutes to go to the Toledo street , actually it need more like 45 minutes thru some very ugly streets.In total an experience to avoid.

Pros: Peaceful to be in this monumental walls while outside.... Visit Napoli and you ll understand what it means to stay at That place. One of the best you can choose.

Cons: The little pool outside in 2. Floor difficult to find. Title for the Clubsandwich must be changed, or the Sandwich.

Pros: Building itself and its courtyards

Cons: My room was quiet - as requested - but tiny, and only on 1st floor

Pros: Beautiful courtyard with inexpensive breakfast that is all natural and organic including traditional Italian meats

Cons: The gym facilities are terrible for weightlifting. Good for cardio.

Pros: Nothing.

Cons: Very cold in the room, there was MOLD on the walls!!!!!! Air condition smells like there is a mold inside. No lift to guests (but there was a lift in the building but not for us). Size of TV like 14" PC monitor :) Boring breakfast.