Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
SUV |
Commercial |
Pick-up truck |
7,9
Good
38 reviewsCleanliness
8.5
Comfort
8.9
Pick-up/Drop-off
6.9
Value for money
6.9
10 locations in Naples
Locations in Naples
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Reviews
2,0 Mediocre
Sep 2019
Cons:
Garbage customer service. Would not let us pick up the car 1 hour early because our flight was early.6,4 Good
Jul 2019
Cons:
Location very hard to find, the hertz sign is in a building away from the actual hertz pickup desk in a completely different building. It took us 45 minutes to get our car.6,4 Good
May 2018
Cons:
Waiting time for picking up the car6,0 Good
May 2018
Pros:
I liked the staff at Hertz very attentive and explained everything.Cons:
The price changed based on booking. It was supposed to be 86 euro and ended up to be 228 because of insurance. I chose insurance on the booking and the agent said i didnt. so seemed weird. I was too tired to argue. The car had a bad clutch and really going go up hill with out a running start. again i was too far and too tired to argue. I just dealt with it. Typically this is why i dont like renting like this. but when they have you over a barrel.2,0 Mediocre
May 2018
Pros:
NothingCons:
I was never able to pick up the car due to the car station did not accept my credit card. The car rental should explain prior to the reservation the credit card that tey accept, so that the costumer could make a proper selection. Therefore, dont waste time and money!!!!6,0 Good
May 2018
Pros:
new and clean carCons:
the insurance was very expensive (cost more then the car rental itself). drop off wasn't comfortable . the counter tried to charge extra payment for fuel, although the tank was fullSixt
7,3
Good
8 reviewsCleanliness
7.3
Comfort
8.0
Pick-up/Drop-off
8.6
Value for money
5.3
2 locations in Naples
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4,0 Okay
Jul 2022
8,0 Excellent
Jun 2022
6,4 Good
Oct 2019
Cons:
I made a reservation for a Ford focus or similar sized vehicle. Sixt only had a Jeep Renegade available for me - a full sized SUV. I was driving on the Amalfi Coast thr next ř days and purposely booked with them to get a smaller vehicle when navigating the small roads there. I was told take it or leave it when I arrived at the check in counter9,2 Excellent
Jul 2019
Pros:
The staff at drop off were good and the process was simple.Cons:
I processed my car rental to start at the Naples airport as we were flying in that morning. My reservation said pick up at airport, but the address was to the Naples train station. It was surmised that the car I requested was not at the airport just the train station. I ended up taking a taxi (54,0 Okay
Jul 2022
8,0 Excellent
Jun 2022
10,0 Excellent
May 2022
6,4 Good
Oct 2019
Cons:
I made a reservation for a Ford focus or similar sized vehicle. Sixt only had a Jeep Renegade available for me - a full sized SUV. I was driving on the Amalfi Coast thr next ř days and purposely booked with them to get a smaller vehicle when navigating the small roads there. I was told take it or leave it when I arrived at the check in counter9,2 Excellent
Jul 2019
Pros:
The staff at drop off were good and the process was simple.Cons:
I processed my car rental to start at the Naples airport as we were flying in that morning. My reservation said pick up at airport, but the address was to the Naples train station. It was surmised that the car I requested was not at the airport just the train station. I ended up taking a taxi (5Dollar
5,3
Okay
7 reviewsCleanliness
7.3
Comfort
4.6
Pick-up/Drop-off
4.6
Value for money
4.6
One location in Naples
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4,0 Okay
Aug 2020
Pros:
One of the men was helpful, the other one was rudeCons:
I reserved on Kayak a car that showed a sedan and it was for 5 people and 2 luggages. I received a Fiat Panda Only one luggage fit and 5 midgets would have fit maybe...10,0 Excellent
May 2019
Pros:
Staff was very accommodating...gabe me multiple cae options.4,0 Okay
Oct 2018
Pros:
Great rate for the carCons:
Service was terrible. We waited almost 2hrs in line to pickup the car.2,0 Mediocre
May 2022
10,0 Excellent
May 2022
4,0 Okay
Aug 2020
Pros:
One of the men was helpful, the other one was rudeCons:
I reserved on Kayak a car that showed a sedan and it was for 5 people and 2 luggages. I received a Fiat Panda Only one luggage fit and 5 midgets would have fit maybe...10,0 Excellent
May 2019
Pros:
Staff was very accommodating...gabe me multiple cae options.4,0 Okay
Oct 2018
Pros:
Great rate for the carCons:
Service was terrible. We waited almost 2hrs in line to pickup the car.Europcar
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
3 locations in Naples
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2,0 Mediocre
Jun 2018
Pros:
We ended up liking Fiats...everything else was completely dominated & overshadowed by a level of customer service difficult to describe...Cons:
Let's be clear the car, a Fiat, was an outstanding auto, but--- How this company gets away with its level of customer service is stunning...to start the up-selling at time of pick-up, no matter how friendly, is manipulative & simply a money grab; but then---we had a terrifying incident where we forced into a wall by an oncoming motorcycle who appeared to do it on purpose; car was scraped & dented; repeated phone calls to Europcar went to voice mail with NO response to messages; repeated emails were ignored except 2 weeks later we got their standard "difficult question, need time to answer" response, which they always eventually send no matter the question; [I'm still waiting for a response to one I sent in January!!]......of course there was no one in the office to talk with when we dropped the car off in Florence, but I think they will blame that on our "early" flight time, 9:55am...and today we got the bill: after renting the car for a month for 221 euros plus liability insurance, [plus other difficult-to-understand charges], our final bill is 1708 euros...it is going to take longer than our vacation lasted just to figure out the bill!!6,0 Good
Dec 2016
Cons:
Being charged 300€ + 90€ processing fee?! For a 2cm scratch the car had a much bigger scratch when we picked it up and the door would not close properly. So Europcar is not spending the funds it receives to repair their vehicles. And a clearly arbitrary system of damage fees.2,0 Mediocre
Jun 2018
Pros:
We ended up liking Fiats...everything else was completely dominated & overshadowed by a level of customer service difficult to describe...Cons:
Let's be clear the car, a Fiat, was an outstanding auto, but--- How this company gets away with its level of customer service is stunning...to start the up-selling at time of pick-up, no matter how friendly, is manipulative & simply a money grab; but then---we had a terrifying incident where we forced into a wall by an oncoming motorcycle who appeared to do it on purpose; car was scraped & dented; repeated phone calls to Europcar went to voice mail with NO response to messages; repeated emails were ignored except 2 weeks later we got their standard "difficult question, need time to answer" response, which they always eventually send no matter the question; [I'm still waiting for a response to one I sent in January!!]......of course there was no one in the office to talk with when we dropped the car off in Florence, but I think they will blame that on our "early" flight time, 9:55am...and today we got the bill: after renting the car for a month for 221 euros plus liability insurance, [plus other difficult-to-understand charges], our final bill is 1708 euros...it is going to take longer than our vacation lasted just to figure out the bill!!6,0 Good
Dec 2016
Cons:
Being charged 300€ + 90€ processing fee?! For a 2cm scratch the car had a much bigger scratch when we picked it up and the door would not close properly. So Europcar is not spending the funds it receives to repair their vehicles. And a clearly arbitrary system of damage fees.Avis
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Naples
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8,0 Excellent
Jul 2019
Pros:
The two guys were really helpful. The best I've ever seen at a car rental desk. The woman was extremely disrespectful, with me and especially with other customers. She should not work with people. Not a good advertising for the company2,8 Mediocre
Jun 2019
Cons:
Unfortunately, Avis gave us a different category car. Instead of having a convertible Fiat 500, we received a standard Fiat 500. Given that we booked and fully paid a convertible one at a higher price than the standard one on 28.04 to make sure we h3,6 Mediocre
Jul 2018
Cons:
Firstly, I had wrote in to say I'd prefer a Mercedes or anything except for an alfa romeo and what I got in the end was an alfa. Also, I wasn't informed that I needed 2 credit cards for deposit ; one visa and one mastercard which I did not prepare beforehand which resulted in so much trouble and delay when I picked up the car at almost 12am. Utterly disappointed.2,0 Mediocre
Oct 2015
Pros:
The people did a quick check on the vehicle and processed the return quickly.Cons:
We left a very important item (an heirloom glass jar filled with sand) in the center console of the vehicle and when we called the drop-off location they were very rude about helping us find the item. Then we called back and they still were not helpful. It seems they did not look through the vehicle thoroughly and we have still not been able to recover the item.8,0 Excellent
Jul 2019
Pros:
The two guys were really helpful. The best I've ever seen at a car rental desk. The woman was extremely disrespectful, with me and especially with other customers. She should not work with people. Not a good advertising for the company2,8 Mediocre
Jun 2019
Cons:
Unfortunately, Avis gave us a different category car. Instead of having a convertible Fiat 500, we received a standard Fiat 500. Given that we booked and fully paid a convertible one at a higher price than the standard one on 28.04 to make sure we h3,6 Mediocre
Jul 2018
Cons:
Firstly, I had wrote in to say I'd prefer a Mercedes or anything except for an alfa romeo and what I got in the end was an alfa. Also, I wasn't informed that I needed 2 credit cards for deposit ; one visa and one mastercard which I did not prepare beforehand which resulted in so much trouble and delay when I picked up the car at almost 12am. Utterly disappointed.2,0 Mediocre
Oct 2015
Pros:
The people did a quick check on the vehicle and processed the return quickly.Cons:
We left a very important item (an heirloom glass jar filled with sand) in the center console of the vehicle and when we called the drop-off location they were very rude about helping us find the item. Then we called back and they still were not helpful. It seems they did not look through the vehicle thoroughly and we have still not been able to recover the item.2 locations in Naples
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6,8 Good
Jan 2020
Cons:
This was my second attempt at a rental from Budget. The first car that I reserved was not available for pickup at the time of the booking, which delayed my travel by a day.8,0 Excellent
Oct 2019
Pros:
Friendly staff. Explained everything well and in a timely manner.6,0 Good
May 2019
Pros:
Staff was great, car was good working order and exactly what we asked forCons:
We returned the car 50 minutes after our allotted time (2:50pm instead of 2:00pm) because of unexpected traffic and we were charged an additional 100$ for an entire day. The staff says it’s automatic charge past 15 minutes in the computer. We are very upset.7,6 Good
Aug 2017
Pros:
The car was almost brand new and was very nice.Cons:
However, we did not receive the BMW 5-Series we reserved, but were required to provide TWO different credit cards that were each charged the full rental amount! Ridiculous! The only other card I had was a debit card which held my money hostage during my vacation. The staff was helpful, but this secret policy is terrible! In addition, price was higher than quoted in reservation.5,6 Okay
Jun 2017
Cons:
The VW Up is a car with transmission issues as I found out by driving it up that Almalfi Coast roads and then by Googling it. An automatic that stalls and does not kick into gear especially in 2nd is scary uphill and on an autoroute. You should eliminate the car from your fleet. The pick up and drop off don't have much space and it was stressful. Then again Naples is a hectic and stressful city. I don't feel like I got a fair deal because of the fear of not being able to accelerate and count on the car to actually move especially in a place with so many very aggressive drivers.2,4 Mediocre
Jun 2017
Pros:
Nothing - when I finally got to leave the car at the rental place.Cons:
No signs, employees could not be distinguished from the people on the street - no badges, shirts. Instructions inadequate - you don't drop off at the budget office, you drop off on the other corner of the building which can take up to 30 mins to get to by car because it's Napoli. Then, the process jumped from $268 (which was on the form at check in, and in line with what was promised on kayak) to 298 €!! That's $340. And kayak has no customer support and budget won't address this problem so I guess I will issue a charge back with my credit card company.Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
12 locations in Naples
Leasys Rent
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
9 locations in Naples
Autovia
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
4 locations in Naples
B-Rent
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
4 locations in Naples
LOCAUTO
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
4 locations in Naples
MAGGIORE
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
4 locations in Naples
MEGADRIVE
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
4 locations in Naples
Locations in Naples
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Ecovia
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
3 locations in Naples
Locations in Naples
Corso Meridionale, 60/62
+39 081 424 1697
Naples airport
+39 320 770 6717
P.le V. Tecchio 32
+39 320 770 6717
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Enterprise
No score is available
Cleanliness
-
Comfort
-
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-
Value for money
-
3 locations in Naples
Locations in Naples
Stazione Di Napoli Centrale
+39 081 553 4282
Via Nuova Del Campo 78
+39 081 741 9613
Viale Umberto Maddalena N. 21
+39 081 751 8899
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keddy by Europcar
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
3 locations in Naples
Locations in Naples
Capodichino Airport
390817803011
Corso Meridionale, 60-62
+39 081 764 9838
Via Giulio Cesare 81
+39 081 593 2650
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Alamo
No score is available
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-
Comfort
-
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-
2 locations in Naples
from R99/dayLocations in Naples
Stazione Di Napoli Centrale
+39 081 553 4282
Viale Umberto Maddalena N. 21
+39 081 751 8899
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FLIZZR
No score is available
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-
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-
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Value for money
-
2 locations in Naples
Locations in Naples
Capodichino Airport
+39 029 475 7979
Corso Giuseppe Garibaldi
+39 06 652111
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Free2Move
No score is available
Cleanliness
-
Comfort
-
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-
2 locations in Naples
Locations in Naples
6 Via Eduardo Scarfoglio
+39 081 610 0956
Viale J.f. Kennedy, 92
+39 081 570 9787
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Morini Rent
No score is available
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-
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-
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-
2 locations in Naples
Locations in Naples
Corso Meridionale 53 Via Porzio 1
+39 081 206 240
Via Antiniana 2
+39 081 570 3485
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National
No score is available
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-
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2 locations in Naples
Locations in Naples
Stazione Di Napoli Centrale
+39 081 553 4282
Viale Umberto Maddalena N. 21
+39 081 751 8899
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NOLEGGIARE
No score is available
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-
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-
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-
2 locations in Naples
Locations in Naples
NAPOLI Airport Shuttle Bus Parking Area P5
+39 089 285 4414
Via del riposo 47
+39 389 656 4731
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OptimoRent
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
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-
2 locations in Naples
Locations in Naples
Naples airport
+39 081 780 3419
Via Milano, 109, Garage Garibaldi
+39 081 1875 0724
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Rent Smart 24
No score is available
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2 locations in Naples
Locations in Naples
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Rental Plus
No score is available
Cleanliness
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2 locations in Naples
Locations in Naples
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SURPRICE CAR RENTAL
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
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Value for money
-
2 locations in Naples
Locations in Naples
Capodichino Airport
+39 081 213 9008
Corso Italia 337 - Sorrento (NA)
+39 081 807 1666
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Win Rent
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Naples
Locations in Naples
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AutoEurope
No score is available
Cleanliness
-
Comfort
-
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-
Value for money
-
One location in Naples
Locations in Naples
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Elite Rent A Car
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Naples
Locations in Naples
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Firefly
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Naples
Locations in Naples
Capodichino Airport
+39 081 231 1200
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No reviews available
Goldcar Rental SP
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Naples
Locations in Naples
Filters
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Holiday Autos
No score is available
Cleanliness
-
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-
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-
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-
One location in Naples
Locations in Naples
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International
No score is available
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-
One location in Naples
Locations in Naples
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JoyRent
No score is available
Cleanliness
-
Comfort
-
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-
One location in Naples
Locations in Naples
Strada Comunale Tavernola, 172
+39 331 564 7267
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King Rent a Car
No score is available
Cleanliness
-
Comfort
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One location in Naples
Locations in Naples
Naples airport
+39 413 3533 3533
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King Rent Exclusive Services
No score is available
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-
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One location in Naples
Locations in Naples
Capodichino Airport
+39 413 3533 3533
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Locauto Rent a Car
No score is available
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-
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-
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One location in Naples
Locations in Naples
Filters
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Ofran Holiday Autos
No score is available
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-
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-
One location in Naples
Locations in Naples
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Prime Rent Exclusive
No score is available
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One location in Naples
Locations in Naples
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Rhodium
No score is available
Cleanliness
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One location in Naples
Locations in Naples
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RM Car Rentals
No score is available
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One location in Naples
Locations in Naples
Viale F. Ruffo di Calabria
+39 348 905 0279
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SICILY BY CAR
No score is available
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-
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One location in Naples
Locations in Naples
c/o Aeroporto Capodichino
+39 081 789 6252 / +347/2797013
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Smile Rent
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One location in Naples
Locations in Naples
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Target Italy
No score is available
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One location in Naples
Locations in Naples
Capodichino Airport
+39 375 733 8491
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Thrifty
No score is available
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One location in Naples
Locations in Naples
Naples
+39 081 231 1200
Filters
No reviews available
Most popular agency | Alamo |
---|---|
Most popular car type | Economy |
Average price | R1 988/day |
Good deal | R1 985/day |