Hilo Car Hire

Hilo Car Hire

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Pick-up
Midday
Drop-off
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Hilo car hire information

Pick-up location Hilo
Hire locations 14
Airport locations 12

Hilo car hire reviews and directory

Rated no. 1
Hertz
Best rated
8,7 Excellent (49 reviews)
2 locations in Hilo
Hertz
Locations in Hilo
2355 Kekuanaoa Street#15
+1 808 935 2898
400 E Kawili Street
+1 808 934 0302
  • 8.6
  • 8.9
  • 8.7
  • 8.8
  • 8.6
Recent reviews
10,0 Excellent
Jun 8 2017
Easy and Exactly Right
Pros: Pick up and drop off were easy and the van held our family of 6 and luggage as advertised. Vehicle was clean and new.
10,0 Excellent
Jul 28 2017
Pros: Efficient friendly staff. Had car ready when we showed up. Couldn't be better.
2,0 Mediocre
Oct 3 2016
The are the worst
Pros: Nothing
Cons: Same,as Kona since I was charged double for my car
10,0 Excellent
Oct 15 2016
Pros: quick and easy, just the way it should be!
9,6 Excellent
Jan 15 2017
Enjoyed it, thanks!
Pros: The car was nice and clean.
Cons: For some reason the were ants in it, like a lot. They were cool and didn't bite, but they were chilling on the dashboard, the doors, and the windows.
9,2 Excellent
Mar 2 2017
Pros: ease of pick-up and drop-off.
Cons: hidden fees and charges. all costs should be "up front" online.
10,0 Excellent
Mar 11 2017
Great vehicle, easy process
Pros: The Ford explorer was great for the big island of Hawaii and very inexpensive. The checkout was simple with excellent customer service and the return was even easier.
10,0 Excellent
Mar 11 2017
Fast and convenient!
Pros: Counter attendants were readily available and helpful. Great price and location.
10,0 Excellent
Mar 18 2017
Great customer service, Debbie was amazing, car ra
Pros: Car ready on time, drove great , great deal, people helpful and friendly
10,0 Excellent
Apr 10 2017
Great service and nice car.
Pros: Service and car. Agent was excellent at the airport. She was professional and very friendly.
Cons: I have only good things to say.
Rated no. 2
National
9,2 Excellent (11 reviews)
1 location in Hilo
National
Locations in Hilo
181 Kekuanaoa St
+1 888 826 6890
  • 9.5
  • 8.7
  • 9.3
  • 9.5
  • 9.1
Recent reviews
10,0 Excellent
Oct 11 2016
Greta service
Pros: Easy, fast, best price. The same woman helped us pick up and drop off. Super friendly. Great way to start our vacation. Same on the way back. Warm, sincere, and very helpful.
9,2 Excellent
Feb 14 2017
Great price, good rental, not completely clean
Pros: Rented a 4x4 Price was good Hilo airport rental people were friendly
Cons: Car wasn't completely clean, I'm used to rental cars being spotless.
10,0 Excellent
Feb 26 2017
Hello Hilo
Pros: Friendly staff
Cons: Hardtop extended Jeep. I wanted the short one with the soft top. It feels more like a convertible and it's much quicker to put the top down.
6,0 Good
Mar 22 2017
Cons: I returned the vehicle before office was open. When I called to check on the return attendant could not tell me th e status. She said I would be notified within 48 hours. One week later and I still haven't been notified.
8,0 Excellent
May 25 2017
Pros: Ashley at the hilo airport was awesome!
10,0 Excellent
Aug 9 2017
Great customer service!
Pros: Great customer service, great people, great price
Cons: I didn't like that it would have cost me $1600 more to change the drop off location to Kona. That seemed a bit excessive and inconvenient, but guess I understand they want to keep their Jeeps on their side.
10,0 Excellent
Aug 22 2017
Amazing!
Pros: Great service and friendly!
Cons: Nothing great experience
10,0 Excellent
Feb 12 2018
Quick and easy
Pros: Very quick and easy to pick up and return at Hilo. Recommend!
10,0 Excellent
Feb 21 2018
Pros: Su at the Hilo airport National car rental was absolutely AWESOME! She saved our trip and was so kind. Thank you Su.
Cons: We rented a jeep and it had no running boards which made it hard for my wife to get in out. Also it had manual locks and manual windows.
8,8 Excellent
Mar 29 2018
Pros: Friendly service
Rated no. 3
Enterprise
8,9 Excellent (20 reviews)
2 locations in Hilo
Enterprise
Locations in Hilo
10 Halekauila St
+1 808 934 0359
1363 Kekuanaoa St
+1 808 933 9683
  • 8.9
  • 8.9
  • 9.3
  • 8.6
  • 8.9
Recent reviews
9,2 Excellent
Oct 21 2016
Awesome customer
Pros: Aloha is alive and well at enterprise. They were so quick and helpful.
Cons: It was way more expensive than expected
10,0 Excellent
Nov 12 2016
Pros: I was able to pick up the car an hour earlier than the set time free of charge. The whole process was very fast. When I dropped off the car, a staff personally gave me a ride to the airport.
10,0 Excellent
Dec 29 2016
Good value, excellent service off airport in Hilo
Pros: Very friendly and efficient staff, very near airport but saved 40% off airport rates for an extended rental
9,6 Excellent
Jan 1 2017
Good value off the airport
Pros: Almost new vehicle, great size SUV for party of five, good level of equipment and options Good communication from the location (agent called us about no shuttle on Saturday)
Cons: No shuttle on Saturdays, closed on Sundays Poor built-in GPS (GMC)
9,2 Excellent
Apr 12 2017
Pros: fast convenient service and friendly staff
Cons: Having to find a ride from the airport. Walking would have been too far since the walk out of the airport to the street is quite far. The 3 blocks from the airport are not regular blocks,
9,6 Excellent
Jun 24 2017
Pros: The seervice was gtreat. The car was a little small and I wouild bang my head getting in and out but that wasn't your fault. DRop off was easy. Thakns, Mike
10,0 Excellent
Sep 14 2018
Great Customer Service
Pros: Attentive staff efficient and and expedient
10,0 Excellent
Nov 28 2015
Awesome
Pros: Staff were friendly and efficient. Didn't try to oversell us. Everything worked out as planned.
9,2 Excellent
Nov 14 2016
A little confusing
Pros: Proximity to the gate. Very close.
Cons: There was only one sign that indicated we needed to park in a spot, remember the # and then report the gas mileage to the agent. Enterprise was hard to find. Would be great if there was some map at the entrance to the lot or things were better color-coded or lit. Also, even though we gave the agent the requested information from the parking lot instructions, she still had to go and check out the car for mileage. It's annoying and inefficient. What...you don't believe us?
10,0 Excellent
Dec 7 2016
Very happy
Pros: My transmission out in my car and I started looking on a way to get to my dentist on the other side of the island. I contacted Kayak and they hooked me up with Enterprise. Very cost effected and I was able to make my dentist appointment. Yeah!
Rated no. 4
Alamo
8,6 Excellent (22 reviews)
1 location in Hilo
Alamo
Locations in Hilo
131 Kekuanaoa St
+1 888 826 6893
  • 8.5
  • 8.6
  • 8.6
  • 8.7
  • 8.5
Recent reviews
5,6 Okay
Feb 10 2016
Cons: We were told we had a four wheel drive (even verified it before coming) and then when We got here we were told that SUVs in Hawaii are not four-wheel-drive's.
10,0 Excellent
Jul 12 2016
Great Service. Great Car
Pros: Spacious car, very comfortable and a joy to drive. Great fuel economy.
9,6 Excellent
Nov 8 2016
Pros: New Jeep was good.
Cons: Drop off was confusing as to were to go. It was dark and might have been easier in daytime.
6,8 Good
Nov 21 2016
Pros: Ease of pickup and drop-off
Cons: I had reserved a intermediate size car but was given a Hynadai Veloster.
10,0 Excellent
Dec 23 2016
Pros: Fast. Check in and return
10,0 Excellent
Dec 28 2016
Almost brand new
Pros: The car had about 350 miles on it when I picked it up, so it was great to have a new car for a week to try out.
8,4 Excellent
Mar 27 2017
Alamo
Pros: I didn't check the price when I paid for the car because I was tired and just wanted to get to my hotel. I get to the hotel and realized that the receipt charged me $11 more than what I was quoted for. I went back the next day and they fixed it.
Cons: I had to drive the next day to go to the pick up location to solve the issue instead of being able to call them and fix it over the phone.
6,8 Good
May 8 2017
Pros: Pickup was great. Very helpful folks at Hilo.
Cons: Was going to charge me $400 extra to change my return from Hilo to Kona Hawaii. Unbelievable. I'd like to know why that would be the case.
9,6 Excellent
May 17 2017
Pros: Very quick check in and check put
Cons: Car had funky smell and had to keep windows open and spray air freshener.
10,0 Excellent
Jul 4 2017
Pros: The fast and easy service
Cons: N/A
Rated no. 5
Payless
8,4 Excellent (6 reviews)
1 location in Hilo
Payless
Locations in Hilo
1 General Lyman Field
+1 808 961 0660
  • 8.6
  • 8.9
  • 8.6
  • 8.9
  • 8.3
Recent reviews
4,8 Okay
Sep 2 2016
Cons: Only accept Credit cards in spite of the reservation was made with a debit card!
10,0 Excellent
Oct 27 2016
Great experience
Pros: Free upgrade, very friendly and helpful staff.
10,0 Excellent
Nov 12 2016
Hilo Payless "High Five!"
Pros: Easiest rental experience ever...so easy that I am horrified at all my previous airport rental experiences that are thought were "okay." Friendly service, fast paperwork, upgrade (very exciting) and we were off on our Hawaiian adventure in just a few minutes. Payless is curbside at the airport in Hilo, and after you walk right up to the attendant, we walked across the access road and there was our car waiting in the second row. Couldn't have been easier. I didn't get any "up sell" on insurance or coverage after firmly saying I wasn't interested. Easy drop off as well. In and out of the Payless booth in less than 5 minutes. Again, pleasant attendants and I will definitely use this company again!
10,0 Excellent
Jul 27 2017
Car rental
Pros: Quick and easy
6,0 Good
Oct 24 2017
Pros: Nice people
Cons: I booked an Audi convertible but was left with a Mustang. sobI switched to a hard top sedan because Mustangs are so uncomfortable.
9,6 Excellent
Mar 19 2019
Cons: Everything was cool
Rated no. 6
Dollar
8,1 Excellent (8 reviews)
1 location in Hilo
Dollar
Locations in Hilo
1 General Lyman Field
+1 866 434 2226
  • 8.0
  • 8.5
  • 8.0
  • 8.8
  • 7.3
Recent reviews
9,6 Excellent
Aug 13 2016
Fast, clean
Pros: Fast, car clean
Cons: Price could be better
6,4 Good
Aug 16 2016
Pros: The staff was very helpful!
Cons: tThe price was astronomical.
10,0 Excellent
Feb 9 2017
Good experience
Pros: The person who helped us was really nice, gave us directions for where we were heading and some passes to get into a botanical garden that was on our way.
Cons: Definitely did not match the quoted price on kayak... Lots of add ons once you get to the counter to pick up your car.
2,0 Mediocre
Sep 27 2017
ANT INFESTATION
Pros: The car was roomy.
Cons: The car was infested with ants the whole time. I did not call because i didn't want to deal with someone hundreds of miles away. Also, I was too far from the airport to return the car and did not want to waste my valuable vacation time.
8,0 Excellent
Nov 19 2017
Pros: Helpful agent
10,0 Excellent
Dec 26 2017
Pros: Great condition and very clean.
Cons: A bit expensive.
8,8 Excellent
Mar 22 2018
mazda 3
Pros: car was comfortable and new, very clean. loved driving a model i havent before. dollar reps are great.
Cons: the screen & 'smart' features on the car were not always working. they would often misfire. the radio was a bust, as with the screen not consistently working channels could not be used.
10,0 Excellent
Sep 3 2018
Pros: Cat was perfect size, reasonable price, service was Great!
Rated no. 7
Thrifty
7,2 Good (8 reviews)
1 location in Hilo
Thrifty
Locations in Hilo
1 General Lyman Field
+1 866 434 2227
  • 7.0
  • 6.5
  • 7.5
  • 7.8
  • 7.0
Recent reviews
4,8 Okay
Oct 13 2017
Complete with cockroaches!
Pros: The car was nice and fairly new but I also paid a pretty penny for it. The rental agent was giving me his best high pressure sales pitch and basically hounded me until I upgraded.
Cons: The car came complete with 3 baby cockroaches living inside it!! I ended up killing 2 of them but never saw the 3rd one again. I’m just glad one didn’t run across my hand while I was driving down the highway!
8,4 Excellent
Jan 6 2018
Pros: Very accessible for 4 people and gave us tons of room to pack out for each daily adventures on the big island.
Cons: There was a terrible odor that we believe might have been soy sauce. It was really bad after the vehicle sat locked up in the heat. It wasn't as strong by day 4.
10,0 Excellent
Jun 3 2018
Drop off at hilo airport was a breeze
Pros: Drop off to take off was seamless at Hilo airport.
Cons: Nothing
10,0 Excellent
Jun 21 2018
Pros: Personal was very pleasant, courteous, pleasant, efficient and professional. I got the car I wanted. I was very pleased.
Cons: I have no complaints
10,0 Excellent
Aug 28 2018
Great vehicle and price
Pros: The vehicle was awesome! All the bells and whistles
10,0 Excellent
Jan 5 2019
Pros: Great, fast online process and terrific service at checkin and checkout!
2,0 Mediocre
Apr 9 2019
Pros: Nothing they couldn’t honor our reservation didn’t have a car ready for us...
Cons: They could have let us know in advance if they wouldn’t have a car for us...
2,0 Mediocre
Aug 12 2019
Cons: There was a long line and only one representative. She was still working on the first person after 10 minutes, then she went to another desk to take in a return. We went to National and drove away before she got to the second person. We were number six.
Rated no. 8
Budget
budget
6,6 Good (4 reviews)
1 location in Hilo
Budget
Locations in Hilo
1 General Lyman Field
+1 808 935 6878
  • 7.0
  • 7.5
  • 8.0
  • 5.0
  • 5.5
Recent reviews
6,4 Good
Jul 28 2017
Cons: Agent asked me to read and write down the mileage. This appears to be their standard expectation which I am not accustomed to. To make matters worse, I had a hard time figuring out how to find that info on this car. For a rental that comes with unlimited mileage, this seems totally unnecessary.
3,6 Mediocre
Apr 1 2018
We were given a Jeep that only could sit 4 people we had 5
Pros: The car was in decent condition.
Cons: We were given a Jeep that only had seats and belts for 4 people we had 5. They tried not to tell us we had to pay to upgrade for a larger car. When I booked the car I picked one to sit 5 people. We had to wait a long time and argue to get the car we booked.
10,0 Excellent
Jul 16 2019
Cons: We had a great car and the unlimited miles were awesome! We had a great time!
6,4 Good
Aug 27 2019
Pros: Staff rushes you and does not make you feel valued, then again local people seem to not like tourist.
Cons: A sense of friendly from the staff in Hilo would be nice. They are very unwelcoming.
Sunnycars
sunnycars
2 locations in Hilo
Sunnycars
Locations in Hilo
1363 Kekuanaoa Street
Hilo International APT
Avis
avis
1 location in Hilo
Avis
Locations in Hilo
1 General Lyman Field, Suite 15
+1 808 935 1298
Easirent
easirent
1 location in Hilo
Easirent
Locations in Hilo
Hilo International Airport
128 travellers who hired a car in Hilo gave the car agency they used an average rating of 8,5

Car Hire Locations in or near Hilo

When to book a hire car in Hilo

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Top tips for hiring a car in Hilo

  • Book your car hire in Hilo at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car in Hilo

What is the best car hire agency in Hilo?

Based on ratings and reviews from real users on KAYAK, the best car hire companies in Hilo are Alamo (8,7, 6548 reviews), Enterprise (8,5, 12848 reviews), and Avis (7,6, 2246 reviews).

How can I find a car hire near me in Hilo?

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