Car hire at Hilo Intl Airport

Driver's age: 26-65
Tue 12/3
Tue 19/3

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Cheap car hire at Hilo Intl airport

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Compact
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Top tips for hiring a car at Hilo Intl airport

  • Whether you’re visiting for leisure or business, getting a car rental at Hilo Intl Airport (ITO) will let you explore the Hawaiian town at your own pace. Car rentals offer a fast and comfortable option to get to downtown Hilo. The airport has plenty of public transportation options that may take longer to get you to your destination. You may also wait for some time before boarding SpeediShuttle, which is the most popular transport option from the airport. Car rentals are more affordable compared to the collective costs of using taxis to downtown Hilo.
  • Getting a car rental at Hilo Intl Airport isn’t that complicated. As a renter, just present your confirmation number and the entire email when picking up your car. Most car rental companies list all the instructions for picking up your vehicle in the confirmation email. You should book early and make sure you carry all the necessary documents during pick-up. Different car rental companies at Hilo Intl Aiport have counters on-site. The car rental desks are close to the arrivals section of the Terminal. The cars are in the parking garage close to the desks, so everything is within walking distance. No shuttle is required at any point.
  • Once your rental period has lapsed, you will have an easy time returning your car rental at Hilo Intl Airport. Head to the parking garage and look for the exact spot of your car rental company where you picked the car.  Collect your items from the vehicle and check in at the rental desk, where you will be required to hand over the keys and fill out a check-in form. Some companies allow you to return rental cars during or after business hours.
  • Picking up or returning your rented vehicle at Hilo Intl Airport can be difficult during certain times of the year. Although small, the airport is usually busy during peak travel periods like Independence Day, Thanksgiving Day, Christmas, and New Year. You will also face high traffic on weekends and when popular festivals and events happen in Hilo, as this airport offers daily flights from major cities across North America. You’re likely to find queues at the car rental counters with waiting periods of up to 30 minutes during peak travel periods.
  • Book your car hire at Hilo Intl airport at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car at Hilo Intl airport

  • What type of documentation is required to rent a car at Hilo International Airport?

    To rent a car at Hilo Intl Airport, you must present a valid driver’s license from your country of origin with a photo. An International Driver’s Permit may be required if your driver’s license is in a language other than English. Some rental companies will require you to present a credit card with your name or a debit card that passes a credit check where needed.

  • What kind of amenities are offered at Hilo Intl Airport?

    Being a smaller airport, ITO doesn’t have a broad selection of dining and shopping options like in larger airports. You will find a gift shop, a newsstand, one ATM, and two restaurants close to the car rental desks. Pet parents and passengers traveling with infants can access amenities like animal relief stations and nursing rooms. Visitor information desks are in the arrivals and departures sections.

  • How can I pay for my car rental at Hilo Intl Airport?

    You can use a credit card offered by a major financial institution for your Hilo Intl Airport car rental. This is an ideal payment option as it acts as it guarantees rental companies the security they need to rent you a vehicle. Cash and debit cards may also be accepted, but you will have limited options on the car types you can rent.

  • Which car hire companies will pick you up at Hilo Intl airport?

    Car hire companies that offer shuttle or pick-up services from Hilo Intl airport to off-airport locations include Alamo, Avis, Budget, Dollar, Enterprise Rent-A-Car, Hertz, National, Payless, and Thrifty.

Hilo Intl Airport car rental reviews and directory

Hertz

8,8

Very Good

130 reviews

Cleanliness

8.8

Comfort

8.7

Pick-up/Drop-off

8.9

Value for money

8.5

One location in Hilo Intl Airport

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Locations in Hilo Intl Airport

2355 Kekuanaoa Street#15

+1 808 935 2898

Monday06:30 - 21:30
Tuesday06:30 - 21:30
Wednesday06:30 - 21:30
Thursday06:30 - 21:30
Friday06:30 - 21:30
Saturday06:30 - 21:30
Sunday06:30 - 21:30
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Reviews

10,0 Wonderful

Nov 2021

KAYAK
Rental very convenient in airport. Staff was friendly and informative. Quick service and nice, clean car. Return was simple and efficient. All around good experience.

10,0 Wonderful

May 2021

KAYAK

Pros:

Staff was very accommodating, rental was top notch!

Cons:

The website is not very user friendly

2,0 Poor

May 2021

KAYAK

Pros:

hertz car rental rep. is very nice. We cancel the booking due to we were not allow to enter HI, we arrived at Honolulu at 05:00am on Monday with hawaiin airline en rout to Hiloi, but we were not allow to unless we agree to be quarantine for 10 day,yet our time to stay in HI only 7 day, so we decided to fly back to Las Vegas the same day, we called hertz car rental and we inform that we need to call expedia.com to get the refund, the 800# weren't answer for 2 day, finally got live person answer and we were to direct to call another #, the number he gave us wes the wrong #. 3 days pass finally talked to the rep. and he said to to confirm with hertz, and they will call back, in short they told us not to expect a refund at all.

Cons:

We will not recommend to book anything thru racrental.com, getting a red tape all around, book direct to hertz car rental or any other well known car rental such as avis or enterprise.

10,0 Wonderful

Feb 2021

KAYAK

Pros:

Yes

Cons:

They were very fast and efficient.

8,0 Very Good

Nov 2020

KAYAK

Pros:

The vehicle was ver clean and comfortable.

Cons:

The counter person was impersonal and unfriendly.

10,0 Wonderful

Jun 2019

KAYAK

Pros:

Ease of picking up and dropping off. Shuttle driver and staff were very helpful

1 out of 21

Alamo

9,0

Wonderful

90 reviews
Best rated

Cleanliness

9.3

Comfort

9.3

Pick-up/Drop-off

9.2

Value for money

8.3

One location in Hilo Intl Airport

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Locations in Hilo Intl Airport

2350 Kekuanaoa St

+1 844 913 0734

Monday06:30 - 21:30
Tuesday06:30 - 21:30
Wednesday06:30 - 21:30
Thursday06:30 - 21:30
Friday06:30 - 21:30
Saturday06:30 - 21:30
Sunday06:30 - 21:30
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Reviews

10,0 Wonderful

May 2021

KAYAK

Pros:

They had a car for 1.5 days

Cons:

If they had cars available for most or all of my trip

8,0 Very Good

May 2021

KAYAK

Cons:

The staff at pick up was not Aloha friendly, but the staff at drop off was super nice and help to fill out turn in papers

10,0 Wonderful

Mar 2021

KAYAK

Pros:

Great prices, friendly staff. Very fast and efficient check in and out.

Cons:

Nothing, this was the best car rental experience I have every had.

10,0 Wonderful

Feb 2020

KAYAK

Pros:

The pick up and drop off at the airport in Hilo was the easiest interaction with a rental car company I've ever had.

10,0 Wonderful

Jan 2020

KAYAK

Pros:

friendly staff, good selection of cars

8,8 Very Good

Sep 2019

KAYAK

Pros:

Very organised, great offer of options, friendly stuff.

Cons:

Better understanding of costumers needs.

1 out of 12

Budget

8,0

Very Good

35 reviews

Cleanliness

8.1

Comfort

8.4

Pick-up/Drop-off

8.3

Value for money

7.8

One location in Hilo Intl Airport

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Locations in Hilo Intl Airport

1 General Lyman Field

+1 808 935 6878

Monday06:00 - 21:00
Tuesday06:00 - 21:00
Wednesday06:00 - 21:00
Thursday06:00 - 21:00
Friday06:00 - 21:00
Saturday06:00 - 21:00
Sunday06:00 - 21:00
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Reviews

10,0 Wonderful

Jan 2024

KAYAK
Super nice attendant. Easy transaction and great car.

2,0 Poor

Sep 2023

KAYAK
Had to return two separate cars due to mechanical issues. Cars were old with approx 50,000 miles in each. Tatty interiors with rips in chairs and peeling dashboard. Went with Avis in the end. Car much cleaner and cheaper too!

10,0 Wonderful

May 2021

KAYAK

Pros:

Staff was super helpful and, as always, full of the aloha spirit!!🤙

Cons:

Nothing. All was excellent!

10,0 Wonderful

May 2021

KAYAK

Pros:

Drop off was super easy; the staff was super helpful and very sweet as she upgraded us to a bigger vehicle during our stay. Couldn’t have asked for a more pleasant interaction.

Cons:

This is not on the staff but ensuring there is a new battery in the key fob is important... there were a couple of times where I wasn’t sure if I was going to be able to lock/unlock the vehicle at some of our destinations. Spent $5 to replace the battery and it worked just fine afterwards.

10,0 Wonderful

Jul 2020

KAYAK

Pros:

She was nice

Cons:

although she was nice, she should have pointed out the rates, bcoz the counter girl surely made sure i noticed it now that im away from the counter.

6,4 Okay

Aug 2019

KAYAK

Pros:

Staff rushes you and does not make you feel valued, then again local people seem to not like tourist.

Cons:

A sense of friendly from the staff in Hilo would be nice. They are very unwelcoming.

1 out of 6

Thrifty

8,0

Very Good

31 reviews

Cleanliness

8.1

Comfort

8.2

Pick-up/Drop-off

8.1

Value for money

7.5

One location in Hilo Intl Airport

Show locations

Locations in Hilo Intl Airport

1 General Lyman Field

+1 877 283 0898

Monday06:30 - 21:30
Tuesday06:30 - 21:30
Wednesday06:30 - 21:30
Thursday06:30 - 21:30
Friday06:30 - 21:30
Saturday06:30 - 21:30
Sunday06:30 - 21:30
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Reviews

8,0 Very Good

Sep 2020

KAYAK

Pros:

Employees were so incredibly friendly, vehicle was clean.

Cons:

Breakdown of charges on receipt. I wasn’t aware there would be an extra $200 hold and it scared me.

5,2 Fair

Feb 2020

KAYAK

Pros:

Yes, and yes.

Cons:

The price of the rental could have been way better. The shock came with the added fees at the end of the rental...$91! It was already over $50 per day, and then I added a $10 per day upgrade to get a better car than a Spark. So that last chunk of money just added insult to injury.

6,4 Okay

Nov 2019

KAYAK

Pros:

Very friendly staff. Good price. Car mechanically ok.

Cons:

Car had a lot of scratches and dings. Interior reeked of smoke

2,0 Poor

Aug 2019

KAYAK

Cons:

There was a long line and only one representative. She was still working on the first person after 10 minutes, then she went to another desk to take in a return. We went to National and drove away before she got to the second person. We were number six.

2,0 Poor

Apr 2019

KAYAK

Pros:

Nothing they couldn’t honor our reservation didn’t have a car ready for us...

Cons:

They could have let us know in advance if they wouldn’t have a car for us...

10,0 Wonderful

Jan 2019

KAYAK

Pros:

Great, fast online process and terrific service at checkin and checkout!

1 out of 5

Enterprise Rent-A-Car

7,8

Cleanliness

7.4

Comfort

8.2

Pick-up/Drop-off

8.0

Value for money

8.0

One location in Hilo Intl Airport

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Locations in Hilo Intl Airport

2350 Kekuanaoa St

+1 844 913 0733

Monday06:30 - 21:30
Tuesday06:30 - 21:30
Wednesday06:30 - 21:30
Thursday06:30 - 21:30
Friday06:30 - 21:30
Saturday06:30 - 21:30
Sunday06:30 - 21:30
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Reviews

10,0 Wonderful

Jun 2020

KAYAK

Pros:

Very

Cons:

Nothing

5,2 Fair

Apr 2019

KAYAK

Cons:

All the employees I dealt with were friendly and helpful, so excellent service. I realize inventory was low, but my car had stains on the seats and scratches all over the outside body. It was embarrassing to ride around in.

9,6 Wonderful

Nov 2018

KAYAK

Pros:

It was so fast & easy to get a rental. Both picking up & returning, service was awesome!

10,0 Wonderful

Feb 2018

KAYAK

Pros:

The staff at the Hilo airport were friendly and helpful

10,0 Wonderful

Aug 2017

KAYAK

Pros:

Great customer service. Friendly, helpful stuff. Both picknup and drop off service was quick and hassle free

5,2 Fair

Mar 2017

KAYAK

Pros:

The agent was very helpful and easy to deal with. We had booked a full size car which was unavailable but were offered a substitute.which worked well for our 4 adult passengers.

Cons:

The airport facility was overwhelmed by the numbers of passengers arriving by cruise ship. The shuttle area at the port could not handle the arrival. We actually took a taxi to the airport because the shuttle would only take the one person renting.

1 out of 6

Dollar

7,6

Cleanliness

7.9

Comfort

8.1

Pick-up/Drop-off

8.0

Value for money

7.1

One location in Hilo Intl Airport

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Locations in Hilo Intl Airport

1 General Lyman Field

+1 866 434 2226

Monday06:30 - 21:30
Tuesday06:30 - 21:30
Wednesday06:30 - 21:30
Thursday06:30 - 21:30
Friday06:30 - 21:30
Saturday06:30 - 21:30
Sunday06:30 - 21:30
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Reviews

8,0 Very Good

Oct 2023

KAYAK
No Problems

10,0 Wonderful

Oct 2023

KAYAK
Excellent - best car rental

1,9 Poor

Jul 2021

KAYAK
I wish we got the car we booked. The car we received was vibrating while braking at freeway speeds and made us feel completely unsafe. We changed our car the next day for free and no hassle process.

10,0 Wonderful

Apr 2021

KAYAK

Pros:

Let switch drop off after airline messed us up.

Cons:

There was definitely a speed sensor that would ding when you went 56 mph. That was super annoying 😒

6,8 Okay

Nov 2020

KAYAK

Pros:

The counter person was pretty nice and friendly. The check in and check out was really quick. We love the vehicle because it accommodated our whole family and the purpose for the rental and it was a really smooth and comfortable ride.

Cons:

The rental company should have cleaned the vehicle before renting it out. It was really dirty, inside and out, and my daughter found a used, dirty mask, that could have exposed us to Covid!!! There was dirt in the center council and in the storage compartments on the doors, and the vehicle looked like it hadn’t been vacuumed. Also, there were smudges/hand and fingerprints on the windows and center council. We really would expect a higher level of cleanliness during a time like this!!!

10,0 Wonderful

May 2020

KAYAK

Pros:

very good staff

1 out of 11

National

10,0

Wonderful

21 reviews

Cleanliness

9.6

Comfort

10.0

Pick-up/Drop-off

9.3

Value for money

9.3

One location in Hilo Intl Airport

Show locations

Locations in Hilo Intl Airport

2350 Kekuanaoa St

+1 844 913 0732

Monday06:30 - 21:30
Tuesday06:30 - 21:30
Wednesday06:30 - 21:30
Thursday06:30 - 21:30
Friday06:30 - 21:30
Saturday06:30 - 21:30
Sunday06:30 - 21:30
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Reviews

10,0 Wonderful

Mar 2021

KAYAK

Pros:

Very friendly, easy going and nice. Getting the car and returning it was easy and nice

Cons:

Nothing, wish there were deals on pricing

9,2 Wonderful

Mar 2018

KAYAK

Pros:

Fast, friendly service. No issues checking in or out. A little pricey but would definitely rent from them again.

8,8 Very Good

Mar 2018

KAYAK

Pros:

Friendly service

10,0 Wonderful

Feb 2018

KAYAK

Pros:

Su at the Hilo airport National car rental was absolutely AWESOME! She saved our trip and was so kind. Thank you Su.

Cons:

We rented a jeep and it had no running boards which made it hard for my wife to get in out. Also it had manual locks and manual windows.

10,0 Wonderful

Feb 2018

KAYAK

Pros:

Very quick and easy to pick up and return at Hilo. Recommend!

10,0 Wonderful

Aug 2017

KAYAK

Pros:

Great service and friendly!

Cons:

Nothing great experience

1 out of 5

Payless

9,1

Wonderful

26 reviews

Cleanliness

9.0

Comfort

9.0

Pick-up/Drop-off

9.3

Value for money

8.8

One location in Hilo Intl Airport

Show locations

Locations in Hilo Intl Airport

1 General Lyman Field

+1 808 961 0661

Monday06:00 - 21:00
Tuesday06:00 - 21:00
Wednesday06:00 - 21:00
Thursday06:00 - 21:00
Friday06:00 - 21:00
Saturday06:00 - 21:00
Sunday06:00 - 21:00
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Reviews

10,0 Wonderful

Sep 2023

KAYAK
Very friendly staff Rose!

8,0 Very Good

May 2021

KAYAK

Pros:

The staff was very friendly. They had a cancellation on a mini-SUV and gave us a free upgrade.

Cons:

The vehicle could have been a little cleaner.

9,6 Wonderful

Mar 2019

KAYAK

Cons:

Everything was cool

6,0 Okay

Oct 2017

KAYAK

Pros:

Nice people

Cons:

I booked an Audi convertible but was left with a Mustang. sobI switched to a hard top sedan because Mustangs are so uncomfortable.

10,0 Wonderful

Jul 2017

KAYAK

Pros:

Quick and easy

10,0 Wonderful

Nov 2016

KAYAK

Pros:

Easiest rental experience ever...so easy that I am horrified at all my previous airport rental experiences that are thought were "okay." Friendly service, fast paperwork, upgrade (very exciting) and we were off on our Hawaiian adventure in just a few minutes. Payless is curbside at the airport in Hilo, and after you walk right up to the attendant, we walked across the access road and there was our car waiting in the second row. Couldn't have been easier. I didn't get any "up sell" on insurance or coverage after firmly saying I wasn't interested. Easy drop off as well. In and out of the Payless booth in less than 5 minutes. Again, pleasant attendants and I will definitely use this company again!

1 out of 4

Avis

5,0

Cleanliness

5.5

Comfort

6.5

Pick-up/Drop-off

7.0

Value for money

6.0

One location in Hilo Intl Airport

Show locations

Locations in Hilo Intl Airport

1 General Lyman Field

+1 808 935 1298

Monday06:00 - 21:00
Tuesday06:00 - 21:00
Wednesday06:00 - 21:00
Thursday06:00 - 21:00
Friday06:00 - 21:00
Saturday06:00 - 21:00
Sunday06:00 - 21:00
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Reviews

4,0 Mediocre

Mar 2021

KAYAK

Pros:

They were quick to replace the offered car, they were polite and efficient when dropping car.

Cons:

Not offered us a car which was undriveable due to a damaged front fender which was rubbing front wheel. The cars, inc replacement were filthy.

10,0 Wonderful

Sep 2023

KAYAK
It was the third time we rented a car from Avis and the second time in Hilo. The cars always came clean and were good cars.

4,0 Mediocre

Feb 2023

KAYAK
We just didn’t get the ford forte we reserved and got a mini van for 2 people.

1 out of 1

Easirent

4,7

Mediocre

No reviews available

One location in Hilo Intl Airport

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Locations in Hilo Intl Airport

Hilo International Airport

Opening times not available

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Sunnycars

No score available yet

2 locations in Hilo Intl Airport

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Locations in Hilo Intl Airport

1363 Kekuanaoa Street

Opening times not available

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Hilo International APT

Opening times not available

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No reviews available

AutoEurope

No score available yet

One location in Hilo Intl Airport

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Locations in Hilo Intl Airport

Hilo International Airport

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VIPCars Recommendation

No score available yet

One location in Hilo Intl Airport

Locations in Hilo Intl Airport

131 Kekuanaoa St, 131 Kekuanaoa Pl., Hilo, , USA Hawaii

+1 914 368 0091

Monday06:30 - 21:30
Tuesday06:30 - 21:30
Wednesday06:30 - 21:30
Thursday06:30 - 21:30
Friday06:30 - 21:30
Saturday06:30 - 21:30
Sunday06:30 - 21:30

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437 travellers who hired a car in Hilo Intl Airport gave the car agency they used an average rating of 5.0

Car rental locations at Hilo Intl Airport

Good to know

Most popular car type

Mini