Hotels near Hilo Intl airport

Hotels near Hilo Intl airport

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Hilo Intl (ITO) - Hilo, The Big Island, HI, United States
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Best hotels near Hilo Intl airport

Cleanliness
8,9
Comfort
8,9
Location
9,1
Services
8,8
Staff
9,6
Overall 9,0 Excellent
Based on 114 reviews
Cleanliness
8,9
Comfort
8,9
Location
9,1
Services
8,8
Staff
9,6
Cleanliness
9,2
Comfort
9,2
Location
9,7
Services
8,9
Staff
9,8
Cleanliness
8,7
Comfort
8,6
Location
9,2
Services
8,6
Staff
9,6
Cleanliness
9,5
Comfort
9,3
Location
8,7
Services
8,8
Staff
9,3
Cleanliness
9,0
Comfort
9,3
Location
8,8
Services
9,2
Staff
9,6
Cleanliness
8,4
Comfort
9,1
Location
8,2
Services
8,4
Staff
9,5

Excellent 10,0
Pros: We loved our short stay here.
Excellent 10,0
Pros: Beautiful property and fantastic host.
Excellent 10,0
Pros: Maureen’s house is beautiful with a lovely garden, peaceful atmosphere, and the beach is really close as well as the city of Hilo. Thank you!
Excellent 10,0
Pros: Breakfast was fabulous served in the dining room every morning. Maureen is the most gracious host and a fantastic cook. The house was beautifully outfitted and welcoming to be in. Such a wonderful treat on our Hawaiian holiday.
Cons: Everything was fantastic
Excellent 10,0
Pros: Maureen’s BnB was just perfect. Me and my husband had the best time here. Location was great, place was clean but Maureen was wonderful. She is the one who makes this place warm, you feel like you are at home. Breakfast was excellent, since other guests were changing and we stayed bit longer she made every day different breakfast so we could enjoy. Maureen borrowed us her Big island guide and organized our day with some of the best highlights of this magical island. Although we really loved Maureen we will miss her cat just a bit more as she slept with us every night of our stay, she is the cutest. You will not regret if you stay here, take a bit more time for the breakfast in the morning as you may meet some great people as we did during our stay.
Excellent 8,0
Pros: The place is nice, the cat is cute, the hostess is hospitable. And there is a beach park with huge turtles nearby. Oh, and more thing - pancakes for the breakfast were perfect.
Excellent 10,0
Pros: She the Hosted with the MostEST! Rare person and Accommodations! Rare Jewels to be Treasured!
Excellent 10,0
Pros: An astonishing place with a unbelievably nice hostes. Home made pancakes for breakfast were top. I wish we stayed little longer. I definitely recommend!
Cons: Nothing
Maureen's Bed & Breakfast - Hilo
Rated no. 1
9,0
Excellent 9,0
Based on 114 reviews
Details
Reviews
R1 948

Cleanliness
9,1
Comfort
8,8
Facilities
10,0
Location
9,1
Overall
10,0
Overall 8,7 Excellent
Based on 139 reviews
Cleanliness
9,1
Comfort
8,8
Facilities
10,0
Location
9,1
Overall
10,0
Cleanliness
8,8
Comfort
8,8
Location
8,9
Services
8,5
Staff
9,5
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
9,3
Comfort
8,8
Location
9,1
Services
8,6
Staff
9,5
Cleanliness
9,2
Comfort
8,3
Location
9,6
Services
8,8
Staff
8,8
Cleanliness
8,9
Comfort
8,9
Facilities
10,0
Location
9,2
Overall
10,0
Cleanliness
7,0
Comfort
7,0
Location
8,5
Services
6,0
Staff
9,5

Okay 4,0
Pros: scenic property, Staff very willing to assist.?
Cons: Breakfast was exclusively prepackaged commercial : no fresh fruit, juices, on premises cooking No print info on the site was available
Excellent 10,0
Pros: Our screened lanai offered a lovely view of the waterfall and forest. Alice the cat guided us on a hike thru the bamboo forest the first day! Marie helped us many times, especially with providing snorkeling gear
Cons: Our room was right next to the kitchen. Convenient, but quite noisy in the mornings...
Excellent 10,0
Pros: Lovely setting. Room overlooked waterfall (which you could hear going to sleep at night - a plus for us, but perhaps not for some). Lovely walk though a diversity of different bamboo varieties. Chef's farm to table meal excellent.
Excellent 9,0
Pros: Almost everything! The animals, the natural environment, the views, the friendly staff, the trails - so outstanding!
Cons: Nothing in general - the place was amazing - the bathroom was far from the cabin, especially from the rain in that area. Seal better - since mosquitoes got into both rooms. Solar battery went out.
Excellent 9,0
Pros: Relaxed atmosphere, beautiful waterfall and pond
Cons: Return to a more traditional breakfast offering
Excellent 10,0
Pros: It’s embedded in nature. The drive out there is serene through local farms and you end up at a majestic waterfall met by Pagodas. The rooms are everything we needed for a beautiful stay.
Cons: The rooms could’ve used some updating as far as paint and some little touches but overall nothing short of amazing.
Excellent 10,0
Pros: The proximity to the falls was amazing. The caretaker Laura was particularly friendly and helpful.
Excellent 10,0
Pros: The vibe.
The Inn at Kulaniapia Falls - Hilo
Rated no. 2
8,7
Excellent 8,7
Based on 139 reviews
Details
Reviews
R3 733

Cleanliness
8,5
Comfort
8,5
Facilities
7,3
Food
3,0
Location
9,0
Overall 8,3 Excellent
Based on 1 037 reviews
Cleanliness
8,5
Comfort
8,5
Facilities
7,3
Food
3,0
Location
9,0
Cleanliness
5,6
Comfort
6,0
Facilities
5,3
Location
6,6
Overall
6,0
Cleanliness
8,4
Comfort
8,6
Facilities
7,1
Location
8,4
Overall
7,9
Cleanliness
8,3
Comfort
8,4
Location
9,0
Services
8,0
Staff
8,6
Cleanliness
8,2
Comfort
8,2
Facilities
8,0
Location
8,8
Overall
8,0
Cleanliness
8,4
Comfort
8,2
Facilities
7,7
Food
3,0
Location
8,9
Cleanliness
8,7
Comfort
8,6
Location
9,0
Overall
10,0
Services
8,3
Cleanliness
8,4
Comfort
8,6
Facilities
7,3
Location
8,8
Overall
7,3
Cleanliness
8,6
Comfort
8,7
Facilities
7,7
Location
9,1
Overall
8,0
Cleanliness
8,9
Comfort
9,0
Location
9,6
Services
8,4
Staff
8,9

Good 7,0
Pros: Very helpful staff!
Cons: Rooms were a little dated and run down but comfortable.
Excellent 8,0
Pros: The room in general is too comfort and clean!
Good 7,0
Pros: Clean and good location
Cons: Noisy room (next to ice machine) and TV was tiny.
Good 7,0
Pros: Right on the water. Loved the balcony! Our room was very clean.
Cons: The elevators needed to be vacuumed out. Our toilet leaked, the wall paper was peeling in one spot, and there were holes in the shower curtain.
Good 7,0
Pros: Location, view, updated lobby, great staff
Cons: Room was very dated, carpets looked like they needed cleaning
Excellent 9,0
Pros: Balcony enable me to open the sliding glass door and listen to birds. Great quality coffee packets in room for brewing our first two cups. Hotel had available large umbrellas for use, great for a rainy day.
Cons: Older property needs to invest to continue to upkeep property.
Good 6,0
Pros: No breakfast, restaurant not open. Bed not comfortable for me.
Good 6,0
Pros: The view was amazing
Cons: The rooms need a little help. Paint was chipping off the door frames, air conditioner was loud, lanai needed to be pressure washed. The location was good except for an abandoned lot next door that looks haunted
Excellent 8,5
Excellent 8,5
Excellent 8,5
Excellent 8,5
Excellent 8,5
Excellent 9,4
Cons: It was very close to the airport which is convinent for travelers, our suite didn't have waterfront view but has a nice tropical garden view to it. Over all it was very nice, but I wish they would have more small appliances inside the rooms such as microwaves.
Mediocre 2,5
Cons: cockroach in room and bedbug bites on my legs
Excellent 8,0
Pros: It was a very clean hotel room. Comfortable settings.
Cons: I did not see anything that I did not like.
Excellent 8,2
Pros: Nice staff
Excellent 9,4
Pros: The really nice and welcoming greeting of aloha from the tall young man at the front desk. I wish I could remember his name, I believe it was a hawaiian name, he really made my stay as well as my other family members rooming on different floors right at home.
Cons: Lack of parking spaces, and longer valet service.
Okay 5,4
Pros: The staff was nice. The room just o.k.
Cons: The room was tiny and for the price was a bit of a rip off. The balcony didn't lock. One of the smallest rooms I've stayed in and the bathroom reminded me of a hotel 6.
Good 6,2
Pros: The food at the restaurant was good.
Cons: There were too many cats running around near the property.
Excellent 9,7
Pros: Wonderful setting with water views Excellent restaurant
Excellent 8,0
Pros: I was there for business so unfortunately, I did not have a chance to enjoy the amenities or meals at the hotel. The room was large and comfortable. The staff that I did encounter (only checking in and checking out) was pleasant and shared the feeling of aloha. The view was lovely, even if we did not have an ocean view.
Cons: The wi-fi in the room was not free. I ended up using my hotspot to connect, which was necessary for my business. There was not an ice machine on my floor and not sign or notice in the room where to find it. At that time, I didn't want to call or go look for a machine on another floor. It would also be nice to have a separate light switch for the toilet/shower so I would not disturb my co-worker when I woke up early to get ready. I ended up using the flashlight on my phone.
Excellent 8,0
Cons: Breakfast buffet was extremely expensive, even with the discount, and food was terrible. Pancakes too hard to cut- yes, could not cut with a fork! Pancakes, bacon, and sausage were cold. Potatoes were OK. $18.00 for cold, hard food.
Excellent 10,0
Pros: Beautiful view. Very accommodating staff.
Mediocre 3,4
Cons: The hallways and rooms smelled like smoke. There was a dead spider on one of the beds. You could hear everything from voices, lanai sliders opening and closing to doors slamming.
Good 6,5
Pros: Nice enough. Probably the best Hilo has to offer.
Cons: Needs some love. The elevator noise from our top floor room was a bit much and we were a few doors down from the elevator shaft.
Excellent 8,8
Pros: Very nice location close to Hillo downtown and various activities.
Cons: Complimentary breakfast would have been a good addition.
Good 6,2
Pros: The breakfast buffet, although pricey, offered varied fresh fruit and lots of fruit juices. There is a relatively nice back area of the hotel. The front side of the hotel is sketchy. The front desk staff was generally polite. Although they couldn't allow us to check in early, they did allow us to check out late.
Cons: Old general purpose computers available for guests in the lobby -- one was broken of course. My room was near the elevator, which was loud and annoying. Pretty basic, tired room.
Good 6,5
Pros: Comfortable beds, clean linens, large room, decent decor. Nice lobby, great location.
Cons: Funny smell (like it was once a smoking room), no hairdryer, small bathtub, limited tv channels, NO WI-FI IN THE ROOMS!!! Seriously, even McDonalds has free wi-if. Although there were spaces for ice and vending machines on every floor they were only available on every other floor.
Excellent 8,6
Pros: Courteous staff, great location, comfortable quarters
Cons: Internet (separate cost, only 1 device allowed per paid connection, poor bandwidth), super compact parking
Castle Hilo Hawaiian Hotel - Hilo
Rated no. 3
8,3
Excellent 8,3
Based on 1 037 reviews
Details
Reviews
R4 591

Cleanliness
8,2
Comfort
8,2
Facilities
6,0
Location
8,0
Overall
8,0
Overall 8,3 Excellent
Based on 128 reviews
Cleanliness
8,2
Comfort
8,2
Facilities
6,0
Location
8,0
Overall
8,0
Cleanliness
8,0
Comfort
8,0
Facilities
6,0
Location
10,0
Overall
8,0
Cleanliness
8,0
Comfort
8,0
Location
8,5
Services
8,3
Staff
9,1
Cleanliness
8,0
Comfort
6,0
Facilities
6,0
Location
4,0
Staff
8,0
Cleanliness
7,9
Comfort
8,0
Location
7,8
Services
8,0
Staff
9,0
Cleanliness
8,1
Comfort
7,4
Location
7,6
Services
7,7
Staff
8,8
Cleanliness
8,9
Comfort
8,9
Location
8,3
Services
8,6
Staff
9,5
Cleanliness
8,7
Comfort
8,6
Location
8,0
Services
8,0
Staff
9,1

Excellent 9,0
Pros: Cynthia was very welcoming, very nice and helpful. We shared the bathroom with the other rooms but we could use it when needed.
Excellent 10,0
Pros: Cynthia just great aloha We will return
Cons: Everything was great
Good 6,0
Pros: Friendly host
Cons: Thin walls
Excellent 10,0
Pros: My wife & I when visiting Hilo make it a point to only stay and visit the Shaka Shak. Cynthia is always most accommodating, so full of information and pleasant conversation !! Very relaxing and comfortable and close to all that Hilo has to offer. Highly Recommended for an Aloha Experience.
Excellent 8,0
Pros: Good beds Bathroom Spacious Quiet neighborhood TV selection
Cons: Patio is slippery, needs some mat
Excellent 10,0
Pros: Wonderful host who could not be more welcoming. Chance to meet other travelers. Great place to stay.
Excellent 10,0
Pros: Friendly
Excellent 10,0
Pros: Raymond was the best Comfy beds Great location
Okay 5,8
Pros: Location was very nice.
Cons: Small bedroom for four people. Very very hot inside the bedroom and lots of mosquitos. We rent a bedroom with private toilet, however, it was outside the bedroom and other persons were using it as well.
Good 6,3
Pros: Very personable, 'home stay' like experience.
Cons: Shared bathroom. Not that close to downtown... although Hilo isn't very big so it's all relative.
Shaka Shak Garden Inn - Hilo
Rated no. 4
8,3
Excellent 8,3
Based on 128 reviews
Details
Reviews
R2 248

Cleanliness
8,4
Comfort
8,3
Location
8,1
Services
8,3
Staff
9,1
Overall 8,3 Excellent
Based on 108 reviews
Cleanliness
8,4
Comfort
8,3
Location
8,1
Services
8,3
Staff
9,1
Cleanliness
8,9
Comfort
8,6
Location
8,5
Services
8,6
Staff
9,5
Cleanliness
8,2
Comfort
8,4
Location
8,3
Services
8,0
Staff
9,3
Cleanliness
7,4
Comfort
7,8
Location
7,6
Services
7,9
Staff
8,2
Cleanliness
8,8
Comfort
8,3
Location
7,9
Services
8,5
Staff
9,0
Cleanliness
10,0
Comfort
10,0
Location
9,2
Services
8,3
Staff
9,2

Excellent 10,0
Pros: Location
Cons: Everything was good
Excellent 9,0
Pros: Service and orientation was professional and thorough. Budget friendly but equipped with all the essentials and inviting outdoor eating area.
Excellent 9,0
Pros: Loved location
Cons: Staff very attentive nice vibe nothing not to dislike
Excellent 10,0
Pros: This is a great location the beach is so close and it’s relaxing
Cons: Everything was great for me here, there was nothing I didn’t like about my stay .
Good 7,0
Pros: Great location close to beaches
Cons: Dated rooms, had to switch room due to noisy ACs
Excellent 9,0
Pros: Convenient location, friendly guests, very clean washers and dryers, quiet
Cons: Longer hours for the front desk, no brochures about what they offer for future stays.
Excellent 10,0
Pros: We had a great stay. Rooms were spacious, comfortable, and very clean, which was important to us and made us feel safe during Covid. We had the 2 bedroom unit, which has a kitchen and a small dining area which had everything we needed. Staff was very helpful and friendly. Location - few mins walk from a nice beach, and 5 mins drive from downtown Hilo. Overall, good value and a great stay.
Okay 4,0
Pros: Clean
Cons: Did not feel I got my money’s worth
Arnott's Lodge - Hilo
Rated no. 5
8,3
Excellent 8,3
Based on 108 reviews
Details
Reviews
R1 676

Cleanliness
8,7
Comfort
8,1
Facilities
7,4
Location
8,5
Overall
8,5
Overall 8,2 Excellent
Based on 360 reviews
Cleanliness
8,7
Comfort
8,1
Facilities
7,4
Location
8,5
Overall
8,5
Cleanliness
10,0
Comfort
8,0
Facilities
7,0
Location
9,0
Overall
10,0
Cleanliness
7,6
Comfort
6,5
Facilities
6,5
Location
8,3
Overall
8,4
Cleanliness
9,1
Comfort
8,5
Location
8,8
Services
8,2
Staff
9,3
Cleanliness
9,0
Comfort
7,5
Facilities
8,0
Location
10,0
Overall
8,0
Cleanliness
8,4
Comfort
8,0
Facilities
8,4
Location
9,2
Overall
8,8
Cleanliness
8,6
Comfort
8,0
Location
8,3
Services
7,9
Staff
8,9
Cleanliness
8,4
Comfort
7,8
Facilities
6,6
Location
8,4
Overall
8,6
Cleanliness
8,8
Comfort
8,4
Location
8,3
Services
8,0
Staff
8,8
Cleanliness
8,8
Comfort
7,8
Location
8,2
Services
8,2
Staff
8,9

Excellent 10,0
Pros: Very nice and helpful staff. Hotel was clean and quiet. The only hotel chain on Hawaii, which is owned by locals, not big international corporation.
Cons: N/A
Excellent 10,0
Pros: They
Cons: They were so helpful when I reach it was so awesome they help me and my friend out alot.
Okay 5,0
Pros: The bathroom amenities were nice.
Cons: The rooms need updating. There was a musty odor. If you went to the bathroom in the middle of the night, you woke up the entire room because of the lighting system.
Excellent 8,0
Pros: free parking on site, friendly staff, hot water available in the lobby anytime.
Cons: airport noise, tiny bathroom, house keeping forgot to give us new tooth brushing cups on the 2nd day.
Good 6,0
Pros: Ex shower. Located well. Nice pool .Adequate breakfast. Good parking
Cons: Right on airport flight path. Very noisy
Excellent 8,3
Pros: The room was very comfortable and clean
Excellent 8,0
Pros: Very welcoming staff, the room was clean and neat. Nice view of the ponds and nice bath products.
Cons: Planes flying over early in the morning.
Mediocre 3,0
Pros: Not much to like. The pond out front was nice
Cons: Room was tiny. Shower had no place for shampoo bottles but floor but no room to bend over to get them. Airport noise and drip sounds from rain all night. Expensive for what we got
Excellent 9,7
Pros: Home style feeling and the staff was filled with aloha.
Cons: We always enjoy our stay at the seaside
Excellent 9,4
Pros: The friendliest and nicest staff ever
Cons: I have traveled and stayed at hundreds of hotels and have never encountered such nice people. The place is older but is spotless and comfortable I would recommend this place to anyone going to Hilo Loved it
Excellent 9,7
Pros: What a wonderful experience! The hotel is not fancy but loaded with atmosphere. Rooms are comfortable and staff are friendly and helpful. The location is excellent. We borrowed bicycles and road over to downtown Hilo on a Sunday morning. We walked to our boat tour embarkation in the afternoon. Breakfast at the hotel restaurant was ample and delicious. The whole place was clean and well-cared for. It’s clear that the owners and employees take pride in the building and grounds and want to share it with their guests. I’ll definitely come back.
Excellent 10,0
Pros: Loved the people who work there, best group ive ever seen. Amazing staff, really care, soooo noticable.
Cons: So minamal on problems, if any problems, just my view, cause sure they would listen if i noticed something.
Good 6,5
Pros: Economical, friendly and helpful staff, close to garden and Coconut Island.
Cons: Windows are unsealed glass vents so there will be various common bugs that share your room, including small roaches. Nothing compared to a cabin in the woods, but those with bug phobia may be concerned.
Excellent 10,0
Pros: Clean. Great breakfast, not just continental breakfast. Friendly, helpful staff. Nice laundry. Convenient to everything. Close to airport. Very Affordable. We will refer everyone to this Hotel.
Good 7,1
Pros: The location next to the airport was nice. It is within a reasonable walk to downtown Hilo.
Cons: The hotel feels old and could use some renovation. It was also very hard to find our room. Breakfast doesn't start until 7am, so we missed it due to an 8am flight.
Good 7,1
Pros: The hotel brags of.being part.of.the only Hawaiian owned hotel group. It has some pretty courtyards and the pool is ok. The attached restaurant is convenient and the rooms are affordable. They have laundry facilities onsite which we liked because we travelled with carry on only for a ten day trip. Also, it is located on Banyan drive, where the walk is amazing. After walking that road, we decided we had the right hotel if we were staying on that strip. The others were a bit intimidating to walk by, we thought.
Cons: The rooms themselves are a bit run down. Clean, bit run down. The desk staff were not particularly friendly. Children playing in the pool were using tiles they found from the pool wall for diving and the poolcould be cleaner around the rim. Some of the rooms feel like you are in a cave. We were happier when we moved to the second floor.
Excellent 8,8
Pros: Location of the hotel and its surroundings is beautiful. Hotel staff are very friendly and helpful.
Cons: Room that we got was not one of the best. On one side there is a road/highway and other side there is pool. Constant noise from both sides. Room electrical needs improvement. One switch turns on bathroom and other lights which can be disturbing for other persons in the room. These are minor things.
Okay 5,0
Pros: The restaurant attached to it. Food was good and staff were friendly.
Cons: The room was damp and the carpet was too old.
Excellent 8,0
Pros: Very clean
Hilo Seaside Hotel - Hilo
Rated no. 6
8,2
Excellent 8,2
Based on 360 reviews
Details
Reviews
R2 820

Cleanliness
8,2
Comfort
8,0
Facilities
9,3
Location
8,5
Overall
9,3
Overall 8,0 Excellent
Based on 120 reviews
Cleanliness
8,2
Comfort
8,0
Facilities
9,3
Location
8,5
Overall
9,3
Cleanliness
7,4
Comfort
7,4
Location
8,1
Services
7,4
Staff
8,4
Cleanliness
9,3
Comfort
8,0
Facilities
9,3
Location
9,3
Overall
9,3
Cleanliness
8,3
Comfort
7,8
Location
8,2
Services
8,0
Staff
8,8
Cleanliness
8,6
Comfort
8,9
Location
9,6
Services
8,9
Staff
9,3
Cleanliness
8,8
Comfort
8,8
Location
9,1
Services
8,8
Staff
9,1
Cleanliness
9,6
Comfort
9,6
Location
9,6
Services
8,8
Staff
9,6

Mediocre 2,0
Pros: We didn’t have the breakfast. Since we’re on vacation, we’d prefer to eat at an actual store. The location is great too. Quiet and convenient, close to stores and restaurants.
Cons: First of all, we couldn’t get ahold of them for the longest time. It was our check in time but no body was there to assist us. Called them over 10 times using 3 different phones and nobody answered. Squandered time waiting around for early 2 hours and had to bother the others who are staying there. We gave up and went out for dinner. When I called again after trying 10 more times, someone finally answered in a nonchalant voice. All the missed calls and they didn’t bother calling back..? Wow. They told me the room was ready so we headed back. They just told us the pin code and room number over the phone so we checked in ourselves. The first thing we noticed upon entering the room was the fact that it was a room for 2 when we had asked for a room for 3. There was one queen sized bed and that was it. Called the office, but nobody answered. Seriously? I was extremely upset, called a couple more times and looked around the facility when I finally found Robert who took care of us. We told him that we had reserved a room for 3. Then he tells us he can bring in a bed. Really? He really thought we want to be cramped up in that tiny room. I asked for a bigger room and he suggested that we can have another room that’s next to us. My friend was already in a bad mood and didn’t want to keep them waiting so I just said ok. He then had the room cleaned up and we had to kill time again until that was done. Afterward, we noticed that there was a big dead roach in the corner of our room and somebody’s used piercings on the table. When everybody’s obsessed right now with sanitizing and cleaning, they really just left somebody’s used piercings there. I didn’t do anything about it though; we didn’t want to waste time calling another 50 times. The shower room did not have shampoo or body soap and the WiFi did not work. My friends are moving away so it was our last trip together. Would have been nice if we could’ve stayed in one room instead of spending time in two separate rooms.
Okay 5,8
Pros: Nice location, easy check in, basic facilities, access to garden, shared kitchen, access to a secret beach in walking distance 2 minutes, laundry facilities
Cons: Matresses need replacement, broom and dust pan in would be helpful to get rid of the sand. Shared kitchen in the left building was old and DIRTY. (The one in the other building looked way better.) With little more efforts in maintenance and cleanliness it could be a perfect location. It does not need much money, just dedication.
Good 7,0
Pros: Very friendly host welcomed us when we checked in. Pleasant neighborhood with short walk to small beach. Close to town.
Cons: Very clean but not a charming space. The shared kitchen / "continental breakfast" was poorly stocked. No plates or bowls left at 8:30 am. One spoon left. No other cutlery. One piece of bread, a little fruit, two eggs left in the carton. Shower is part of the bathroom. No separation. Water all over floor and by sink and toilet when used. Nowhere to sit inside but bed or two hard wooden stools. Noise from other guest rooms, equipment, and planes flying low to/from nearby airport.
Excellent 8,0
Pros: The room was very comfortable and clean with good attention paid to details. The residential location is quiet with a small beach a short walk away. The onsite host is very courteous and helpful. The shared kitchen is great with all you will need for basic food preparation. In season, the orange tree produces delicious oranges.
Cons: The shared kitchen's dish drainer tray, counter surfaces and in particular gas cook top need more frequent (daily) cleaning by property staff. The addition of larger cereal/salad bowls would be helpful. Overall, the kitchen works quite well.
Excellent 9,2
Pros: Big room, they offer amenities in the bathroom, and you can use the kitchen to cook, including your own breakfast (they provide some food, you cook). Nice to fall sleep listening to the frogs.
Cons: You can’t walk to downtown.
Excellent 10,0
Pros: Alan was so nice and welcoming! Good vibes all around. The room was awesome and so clean! He provided breakfast and had towels, shampoo, conditioner and soap! Everything we needed. There was also a beach a few minutes walk down the street that is absolutely beautiful! I would highly recommend!
Excellent 10,0
Pros: Me and my wife we love this place. It’s made us feel like home not a hotel. The owner was very nice he had fruits for us in the kitchen. At night we sleep very peaceful cause all the birds and animals sound. I would love to come back here again. Highly recommended to stay here, if you want to feel like living on the island.
Good 7,4
Pros: The TV and Kitchen
Cons: Poor air conditioner needs to moved closer to the bed
Aarons Cottage - Hilo
Rated no. 7
8,0
Excellent 8,0
Based on 120 reviews
Details
Reviews
R1 771

Cleanliness
8,5
Comfort
8,2
Facilities
8,3
Food
4,7
Location
8,6
Overall 7,9 Good
Based on 543 reviews
Cleanliness
8,5
Comfort
8,2
Facilities
8,3
Food
4,7
Location
8,6
Cleanliness
10,0
Comfort
10,0
Facilities
9,0
Location
9,0
Overall
8,0
Cleanliness
8,5
Facilities
8,5
Food
6,5
Location
8,5
Overall
10,0
Cleanliness
8,3
Comfort
8,0
Location
8,7
Services
8,0
Staff
8,0
Cleanliness
8,4
Comfort
8,5
Facilities
8,2
Food
3,0
Location
8,2
Cleanliness
8,4
Comfort
8,2
Location
8,5
Overall
9,0
Services
7,9
Cleanliness
8,8
Comfort
8,7
Facilities
6,0
Location
8,7
Overall
6,0
Cleanliness
8,7
Comfort
8,4
Facilities
9,0
Location
8,9
Overall
9,0
Cleanliness
8,5
Comfort
8,2
Location
8,9
Services
8,1
Staff
8,4

Excellent 8,0
Pros: We loved the huge corner suite with views of the water and palm trees. The pillows were very comfortable
Cons: The room is old and worn, particularly the balcony and some of the furniture. At night, insects were coming in through underneath the balcony door.
Mediocre 3,0
Pros: Every thing else was great.
Cons: We came in late and had no towels in room so we went to front desk and requested towels but was told we couldn’t get them until next morning.
Excellent 8,0
Cons: The restaurant menu was very limited
Excellent 10,0
Pros: Friendly service and extremely accommodating!!!! We had a wonderful staycation!!!!
Cons: As someone who works in the luxury hotel industry I have no suggestions or recommendations!!!! We were very pleased with our stay and will be returning!!!!
Good 7,7
Pros: Beautiful setting, friendly staff. Valets were top notch!
Cons: Facility is older and not well maintained. Lobby furniture was stained.
Excellent 8,5
Excellent 8,5
Good 6,0
Pros: I’ll start with the positives. The hotel was clean, friendly receptionist and an easy check in. But the parking was a nightmare. There isn’t nearly enough space for everyone so you end up having to park a ways away from your car, the elevators are slow, the toilets in your room look like something from a public restroom and are super loud and the restaurant doesn’t have very good food and the help was rude. The hotels surrounding this one aren’t nice at all either.
Excellent 10,0
Pros: Awesome location on water front.. We were able to get prechecked and on request, got a couple of hours extension at no charge..
Excellent 8,2
Pros: The staff was very polite and attentive.
Cons: There was some construction going on outside and nothing was mentioned before hand on your web site. Had I been informed before hand I would have requested a room away from the noise or booked another hotel. (Maybe that's why nothing was said.)
Good 6,0
Pros: Clean feel
Cons: NO VALET AND NOT ENOUGH PARKING. Huge flaw. Makes no sense
Excellent 8,7
Good 7,7
Pros: The room was nice, no real complaints about it or the hotel. Except. There was a metal clanging from the elevator that is right beside the room. It's loud and wakes you up. It needs to be addressed. Perhaps it's already in the works.
Excellent 8,6
Grand Naniloa Hotel Hilo - a DoubleTree by Hilton - Hilo
Rated no. 8
7,9
Good 7,9
Based on 543 reviews
Details
Reviews
R4 305

Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Overall 10,0 Excellent
Based on 1 reviews
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0

Excellent 10,0
Pros: Very cozy and clean. Well appointed. Excellent water pressure in the shower!
Dolphin Bay Hotel - Hilo
Rated no. 9
10,0
Excellent 10,0
Based on 1 reviews
Details
Reviews
R2 180

Cleanliness
7,0
Comfort
6,4
Facilities
7,1
Location
8,0
Overall
7,7
Overall 7,1 Good
Based on 179 reviews
Cleanliness
7,0
Comfort
6,4
Facilities
7,1
Location
8,0
Overall
7,7
Cleanliness
6,9
Comfort
6,5
Location
7,9
Services
6,4
Staff
8,2
Cleanliness
5,0
Comfort
6,0
Facilities
5,5
Location
9,0
Overall
6,0
Cleanliness
6,8
Comfort
6,3
Location
7,9
Services
6,4
Staff
8,2
Cleanliness
7,4
Comfort
6,7
Facilities
9,0
Location
8,0
Overall
10,0
Cleanliness
7,4
Comfort
6,7
Facilities
10,0
Location
8,3
Overall
10,0
Cleanliness
8,1
Comfort
6,9
Location
8,3
Services
6,9
Staff
8,3

Poor 1,0
Pros: Bed was comfortable
Cons: Door was opened when i was sleeping. Tiolet leaked at base Shower wiit working while soaping up. Was told i would only be charged $50 for the stay, but was charged $70 TV didnt work
Good 7,0
Pros: First they offer for breakfast fresh fruit, pastry ,coffee. The location is great. 10mins from Hilo Airport. The gardens are beautiful. And for $12 they do a load of laundry.
Cons: Well the bed was so so
Excellent 8,0
Pros: The bed was comfy. Room was very comfortable.
Cons: The window was broken. Couldn’t lose it
Poor 1,0
Cons: Dirty and old place
Excellent 9,0
Pros: The property is beautiful and vibrant with plants all around. The room is very clean and tidy. The staff was very friendly and made our stay even better.
Okay 4,0
Pros: one of best breakfasts ever
Cons: Mechanical Noise entire night under floorboards and was not explained except that problem could be bamboo.
Mediocre 3,4
Pros: Location except it did not feel safe there
Cons: In great disrepair
Excellent 9,1
Pros: Breakfast is fresh! Thoughtful staff! Would definately stay again.
Excellent 10,0
Pros: The old fashion Hawaiian atmosphere
Cons: I little challenge trying to adjust the perfect water temperature for the shower
Wild Ginger Inn Hotel - Hilo
Rated no. 10
7,1
Good 7,1
Based on 179 reviews
Details
Reviews
R1 172

Cleanliness
5,3
Comfort
5,5
Facilities
3,3
Location
7,6
Overall
4,5
Overall 5,0 Okay
Based on 91 reviews
Cleanliness
5,3
Comfort
5,5
Facilities
3,3
Location
7,6
Overall
4,5
Cleanliness
2,0
Comfort
2,0
Facilities
2,0
Location
2,0
Overall
2,0
Cleanliness
5,8
Comfort
6,1
Location
7,6
Services
5,7
Staff
8,5
Cleanliness
2,6
Comfort
2,0
Facilities
2,0
Location
6,6
Overall
4,0
Cleanliness
2,5
Comfort
4,0
Facilities
2,5
Location
5,0
Overall
3,0
Cleanliness
5,2
Comfort
5,4
Location
7,7
Overall
10,0
Services
4,1
Cleanliness
4,6
Comfort
4,3
Facilities
4,0
Location
6,8
Overall
4,5
Cleanliness
6,2
Comfort
6,6
Facilities
10,0
Location
8,6
Overall
7,0
Cleanliness
5,0
Comfort
5,2
Location
7,1
Services
4,4
Staff
7,0

Good 6,0
Pros: price for one night stay.
Cons: poor maintenance facility. couldn't lock sliding door.
Poor 1,0
Pros: Nothing
Cons: Dirty carpets broken shower overpriced never anyone at front desk
Excellent 10,0
Pros: Kool staff
Cons: So lil parking available for vacationers
Mediocre 3,0
Pros: FRiendly staff
Cons: The place is very run down , and not kept up. Un safe enviroment,
Okay 4,0
Pros: on bay
Cons: very rundown
Poor 1,0
Pros: I like the staff,the pool and that's it.
Cons: There was cockroaches in my room. I stayed on the 6 floor. People smoke in the elevator.
Excellent 10,0
Pros: I just loved thebreath taking ocean view that,I had during my weekend getaway there... Yes it may be a little run down but,that was expected from the get go... Other than that my stay was pleasant,quite,and with a breath taking ocean view....
Cons: N/A
Excellent 10,0
Pros: Everything
Cons: Loved everything. Best deal for the price around. Friendly staff. Privacy. Will definitely revisit.
Poor 1,0
Pros: The refund
Cons: The condition of the building, the cockroaches, the fact that my granddaughter wouldn’t enter the room because it was too disgusting
Mediocre 2,0
Pros: Big room with cute garden in back, big fridge & close to venue
Cons: Bath tub & counters in room were very slippery, most likely from shared cleaning/polish rag. Tub was so slippery I couldn't stand & fell entering, hurt my elbow, knee, foot & head while at international sports tournament. Manager came up (9:15pm) & after an hour told me there was nothing he could do, then offered me a different room(10:20pm), but refused to assist me in moving to other room even though injuries were too bad to do it alone since there was no bellman & he was only person on property. He informed me no one could fix it until Monday (Sat night was reservation) & to go to desk to fill out report in morning. In morning when I stopped by desk to fill out paper work after checking into another room at Naniloa hotel next door to take shower & rest, the Pagoda front desk phone was ringing non-stop with calls about water heater not working. They were responded to with a rude "I'll get to it when I can!" in a way that showed very little concern for the guests' needs for morning showers. I the main reason I got this room was to shower & sleep between a late night & early morning games, I was unable to do both because of pain, loud neighbors, huge bugs & lost hour to have managed do nothing.
Excellent 8,2
Pros: Location Price Check in was fast Check out was fast Hot water is very hot. Room was spacious.
Cons: Spotty almost non-existent Wi-Fi connection First room we checked into had not been cleaned, we had to go back to the front to let them know they had checked us into a room that had not been cleaned. Asked that the person who parked so close to my in-laws come down to move their car, person wasn't a registered guest, front desk did nothing, ignored us until we walked away. Parking spaces were too small. If you are not at your hotel by 5 p.m all the parking spots will be taken by other people, even if they aren't registered at the hotel, they don't check, so you will be stuck parking on the side of the street. Not enough outlets to plug in our phones. Other outlet in bathroom was loose and couldn't hold the cord for charge.
Mediocre 2,0
Pros: Was the dirtiest filthiest motel I've ever stayed in The frogs are screaming all night the place is a mess I'll never go back
Mediocre 3,7
Pros: Checking in was easy and fast. The staff was friendly!
Cons: The room smelled musky. The carpet was grimy and so was the covers. It made us itch. No coffee maker.
Mediocre 3,1
Pros: Air condition
Cons: The service staff was unorganized took one hr to check in..
Mediocre 3,1
Pros: Nothing
Cons: The broken toilet seat, the ants coming out of the sink, broken sliding door, hair in the bath tub and the general mold. That was just in the room. The rest of it was run down and not maintained. We should have been paid to stay there
Mediocre 3,7
Pros: Location
Cons: Old, stinky, falling apart...literally. would not recommend to anyone.
Mediocre 3,7
Cons: Well, it is old and dirty, mold every where. I did not get what I booked for. The worst is the coqui frogs killing me. I have to cancelled my second day booking and move to next door. After moving to next door, Ninalao hotel I can really tell the different. Overall, I definitely felt I was over charged for the stay in Uncle Billy. No more there.
Excellent 10,0
Pros: Was very pleased with my stay. Location is steps to Hilo Bay, next to the Queen Lili'uokalani garden right on Banyan Dr. Gregg at the desk was very pleasant and helpful. Slightly older facility, and the tree frogs do quiet down after midnight. Good value.
Okay 4,0
Pros: Close to the airport, right on the bay, nice staff (average).
Cons: Such a dirty place! Couldn't believe the condition of the bathroom - mold everywhere, nasty stains on the walls, etc. The carpet throughout was probably never shampooed once in the 30+ years this place has been in operation. Being in this hotel was like being in a time machine set for 1979. Several parts of the lounge have been shut down completely. The view from the room was a disgrace. The people who work there are nice enough, but certainly not too busy to add a coat of paint or change the lobby flower arrangements (neither of which have been given consideration for a very long time). The room was terribly overpriced, and from the photos I had expected more. I'm so glad we only booked for one night!
Okay 4,5
Pros: Beds were comfortable. Good location.
Cons: The place was outdated and dirty. The bathroom looked like it hadn't been cleaned in months. We spent over a $100 for the night and the place was old and dirty. For this cost I would expect a more updated and certainly clean hotel room. The breakfast had muffins, toast and coffee. Not really much of a breakfast. The attached store offered few options for food as they were out of quite a few things. The frogs are a serious concern even with ear plugs.
Pagoda Hilo Bay - Hilo
Rated no. 11
5,0
Okay 5,0
Based on 91 reviews
Details
Reviews
R1 662

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