Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

4 stars
7,4
Good
based on 1601 reviews
1 601 reviews
93 Banyan Drive, Hilo, The Big Island, HI 96720, United States
93 Banyan Drive, Hilo, The Big Island, HI
+1 808 969 3333
Mon 14/9
-
Tue 15/9
2 guests, 1 room
Deals from
R2 112
/Cheapest rate per night
Room type
Provider
Nightly total
King room, 1 king bed
R2 112
Queen room, 2 queen beds
R2 260
Standard Room, bed type unknown
R2 582
51 more Grand Naniloa Hotel Hilo - a DoubleTree by Hilton deals
51 more Grand Naniloa Hotel Hilo - a DoubleTree by Hilton deals
Restaurant
Balcony
Other
Balcony
Bar
Lobby
Lounge
Balcony
Bedroom
Bedroom
Bathroom
Bedroom
Other
Gym
Bedroom
Gym
Balcony
Conference room
Building
Bedroom
Building
Building
Banquet hall
Bedroom
Other
Conference room
Shop
Banquet hall
Other
Bedroom
Banquet hall
Bar
Bedroom
Living room
Bedroom
Bedroom
Restaurant
Bedroom
Other
Bedroom
Bedroom
Pool
Outdoor view
Bedroom
Bedroom
Living room
Outdoor view
Bedroom
Bedroom
Bathroom
Other
Bathroom
Other
Outdoor view
Conference room
Bedroom
Bathroom
Other
Bedroom
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Offering an outdoor pool, Grand Naniloa Hotel Hilo - a DoubleTree by Hilton is located in Hilo and is a short stroll from Banyan Drive. It provides 3-star accommodation and views of the harbour.

There are a variety of amenities on offer to those staying at the resort, including a car rental desk, a 24-hour reception and valet parking. In addition, the multilingual staff are on hand to offer local information.

Grand Naniloa Hotel Hilo - a DoubleTree by Hilton features rooms equipped with a microwave, a refrigerator and a hair dryer.

The resort's in-house restaurant, The Sandalwood, is a popular place to have a meal. A selection of cafés and restaurants are also found close by.

Ideally situated, Grand Naniloa Hotel Hilo - a DoubleTree by Hilton is a short car trip from Hilo International Airport and Hilo Masonic Lodge Hall-Bishop Trust Building. University of Hawaii at Hilo is an easy drive away.

7,4
Good
1601 reviews

Latest deals for Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

Mon 14/9
-
Tue 15/9
King room, 1 king bed
R2 112
nightly with fees
Queen room, 2 queen beds
R2 260
nightly with fees
Standard Room, bed type unknown
R4 460
nightly with fees
King room, 1 king bed
R2 430
nightly with fees
Queen room, bed type unknown
R3 106
nightly with fees
Standard Room, bed type unknown
R3 318
nightly with fees
Standard Room, bed type unknown
R2 582
nightly with fees
King room, 1 king bed
R3 334
nightly with fees
Queen room, 2 queen beds
R3 354
nightly with fees
Queen room, 2 queen beds
R2 587
nightly with fees
Double room, 1 king bed
R3 513
nightly with fees
King room, 1 king bed
R4 246
nightly with fees
King room, bed type unknown
R2 819
nightly with fees
Queen room, 2 queen beds
R4 140
nightly with fees
King room, 1 king bed
R3 128
nightly with fees
Queen room, 2 queen beds
R3 223
nightly with fees
King room, 1 king bed
R3 250
nightly with fees
Queen room, 2 queen beds
R3 291
nightly with fees
Double room, bed type unknown
R4 031
nightly with fees
King room, 1 king bed
R3 267
nightly with fees
Queen room, 2 queen beds
R3 820
nightly with fees
Queen room, 2 queen beds
R3 362
nightly with fees
King room, 1 king bed
R6 229
nightly with fees
Standard Room, bed type unknown
R10 571
nightly with fees
King room, 1 king bed
R3 514
nightly with fees
Queen room, 2 queen beds
R3 796
nightly with fees
King room, 1 king bed
R3 533
nightly with fees
Double room, 2 queen beds
R3 726
nightly with fees
Standard Room, bed type unknown
R3 738
nightly with fees
King room, bed type unknown
R3 550
nightly with fees
Queen room, 2 queen beds
R3 787
nightly with fees
Double room, 2 double beds
R3 581
nightly with fees
King room, bed type unknown
R3 949
nightly with fees
Queen room, 2 queen beds
R4 883
nightly with fees
King room, 1 king bed
R3 662
nightly with fees
Queen room, 2 queen beds
R3 675
nightly with fees
Standard Room, bed type unknown
R3 807
nightly with fees
Queen room, 2 queen beds
R3 911
nightly with fees
King room, 1 king bed
R4 306
nightly with fees
Queen room, 2 queen beds
R3 822
nightly with fees
King room, 1 king bed
R3 825
nightly with fees
Standard Room, bed type unknown
R4 032
nightly with fees
Standard Room, bed type unknown
R4 655
nightly with fees
King room, 1 king bed
R5 090
nightly with fees
Queen room, 2 queen beds
R5 837
nightly with fees
Queen room, 2 queen beds
R6 783
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

  • Snorkelling
  • Outdoor pool
  • Beachfront
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Things to do

  • Gift shop
  • Hiking
  • Eco tourism
  • Beach access
  • Bicycle hire
  • Fishing
  • Golf
  • Canoeing
  • Cycling
  • Scuba diving
  • Diving
  • Snorkelling
  • Water sport facilities (on site)
  • Windsurfing

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Car hire
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Express check-out
  • 24-hour front desk

General

  • Beachfront
  • Family rooms
  • Sea view
  • Seating area
  • Slippers
  • Interconnected room(s) available
  • Telephone
  • Storage available

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned

Accessibility and suitability

  • Disabled access
  • Roll-in shower
  • Lift
  • Accessible parking
  • No smoking
  • Designated smoking area

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Food can be delivered to guest accommodation
  • Vending machine (drinks)

Kitchen

  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Kitchenette

Outdoor

  • Terrace/Patio
  • Beach chairs
  • Balcony
  • Picnic area
  • Garden

Health and safety

  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • Safe

Parking and transportation

  • Parking
  • Valet parking
  • Private parking

Bathroom

  • Shower
  • Hairdryer
  • Bathrobe

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Media and entertainment

  • Radio
  • TV

Laundry

  • Laundry facilities
  • Laundry service

Family friendly

  • Cribs available
  • Kids meals

Pool

  • Outdoor pool
  • Pool with a view

Bedroom

  • Alarm clock

Fitness

  • Fitness centre

Reviews of Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

7,4
Good
1601 verified ratings
Wonderful
596
Very good
298
Good
283
Okay
134
Fair
120
Mediocre
59
Poor
111

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent location, with many enjoying beautiful ocean views and proximity to local attractions. Some guests highlighted the spaciousness and comfort of the rooms. However, there were frequent complaints about cleanliness, noise disturbances, and inconsistent service. While some staff were described as friendly and helpful, others were seen as unresponsive. The property was also noted as dated and in need of renovation, and several guests felt the hotel did not offer good value for the price.
AI-generated from customer reviews
Location10 out of 10
Service5 out of 10
Cleanliness3.5 out of 10
Sort by:Most recent

Show results that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

All reviews

6.0
Okay
Lane, Jan 2026
The hotel was very old and dated. They have tried to make it nice, but you can only polish a turd so much and it still looks like a turd. I’m not sure why this is the only Hilton branded property on the Hilo side of the island. It’s a poor representation of the brand. I’m a diamond member so I go to lots of hotels and that hotel is probably one of the worst ones I’ve been to in recent memory. The ...
Read more
8.0
Very good
Mike, Apr 2025
Everything was fine
8.0
Very good
Kiran, Dec 2024
Pretty basic resort. They have a nice pool by the coast. No beach. Just a rocky coastline. Small resort. It’s more of a landing point to explore different things in Hilo. Might be better off just staying in an airbnb for extended stays beyond 3 days.
8.0
Very good
Christopher, Jan 2024
Incredible setting and views. We loved the big Island and our base here in Hilo. Staff was friendly. Restaurant lacked kids meals despite lots of families. Property needs a paint job and is aging but in a changing tropics sort of way. The good way outweighs the less than perfect. Great music in the lobby and relaxing atmosphere. So close to waterfalls, volcanoes , black sand beaches and more.
2.0
Poor
Awale, Dec 2021
Location of the hotel was great. But the staff needs more customer service training, the bed sheets were not clean, and the room had aunts. They only had one towel in the room.
10
Wonderful
Christine, Jan 2021
Pros (+) Friendly service and extremely accommodating!!!! We had a wonderful staycation!!!!
Cons (-) As someone who works in the luxury hotel industry I have no suggestions or recommendations!!!! We were very pleased with our stay and will be returning!!!!
7.7
Good
Anonymous, Mar 2020
Pros (+) Beautiful setting, friendly staff. Valets were top notch!
Cons (-) Facility is older and not well maintained. Lobby furniture was stained.
6.0
Okay
Anonymous, Dec 2017
Pros (+) I’ll start with the positives. The hotel was clean, friendly receptionist and an easy check in. But the parking was a nightmare. There isn’t nearly enough space for everyone so you end up having to park a ways away from your car, the elevators are slow, the toilets in your room look like something from a public restroom and are super loud and the restaurant doesn’t have very good food and the help...
Read more
10
Wonderful
Anonymous, Nov 2017
Pros (+) Awesome location on water front.. We were able to get prechecked and on request, got a couple of hours extension at no charge..
8.2
Very good
Anonymous, Sept 2017
Pros (+) The staff was very polite and attentive.
Cons (-) There was some construction going on outside and nothing was mentioned before hand on your web site. Had I been informed before hand I would have requested a room away from the noise or booked another hotel. (Maybe that's why nothing was said.)

Location

93 Banyan Drive, Hilo, The Big Island, HI 96720

What's nearby

  • Banyan Drive362 m
  • Liliuokalani Park and Gardens0.6 km
  • Wailoa River State Park Hawaii1.7 km
  • Panaewa Rainforest Zoo1.9 km
  • Kamehameha Hall2.1 km
  • S. Hata Building2.2 km
  • Palace Theater2.3 km
  • Volcano Block Building2.4 km
  • Hilo Masonic Lodge Hall-Bishop Trust Building2.5 km
  • East Hawaii Cultural Center2.5 km
  • Federal Building United States Post Office and Courthouse2.6 km
  • Haili Church2.6 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
Licence number: TA-126-334-1568-01

Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

Which month has the cheapest rates at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton?

The cheapest month to stay at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton is January, with an average nightly rate of R4 191. The most expensive month is April at R5 785 per night.

What is the cheapest day to book Grand Naniloa Hotel Hilo - a DoubleTree by Hilton?

The cheapest day to book Grand Naniloa Hotel Hilo - a DoubleTree by Hilton is Tuesday, with an average nightly rate of R3 456. The most expensive day is Saturday at R4 751 per night.

How far in advance should you book Grand Naniloa Hotel Hilo - a DoubleTree by Hilton?

To get the best price at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton, book around 6 weeks in advance. This could save you approximately 22% compared to booking last minute.

FAQs when booking at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

  • Where is Grand Naniloa Hotel Hilo - a DoubleTree by Hilton located?

    Grand Naniloa Hotel Hilo - a DoubleTree by Hilton is located at 93 Banyan Drive, 2,4 km from the centre of Hilo. Banyan Drive is the closest landmark to Grand Naniloa Hotel Hilo - a DoubleTree by Hilton.

  • When is check-in time and check-out time at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton?

    Check-in time is 16:00 and check-out time is 11:00 at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton.

  • Does Grand Naniloa Hotel Hilo - a DoubleTree by Hilton offer free Wi-Fi?

    Yes, Grand Naniloa Hotel Hilo - a DoubleTree by Hilton offers free Wi-Fi.

  • How far is Grand Naniloa Hotel Hilo - a DoubleTree by Hilton from the airport?

    Grand Naniloa Hotel Hilo - a DoubleTree by Hilton is 2,8 km from Hilo Intl. Grand Naniloa Hotel Hilo - a DoubleTree by Hilton is 69,9 km from Waimea (Big Island) Waimea Kohala.

  • Does Grand Naniloa Hotel Hilo - a DoubleTree by Hilton have a pool?

    Yes, Grand Naniloa Hotel Hilo - a DoubleTree by Hilton has a pool on-site.

  • How does KAYAK find such great Grand Naniloa Hotel Hilo - a DoubleTree by Hilton hotel deals?

    KAYAK scours the web for all room deals available at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton in Hilo and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Grand Naniloa Hotel Hilo - a DoubleTree by Hilton.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
31% cheaperHilo Hawaiian Hotel, Trademark Collection by Wyndham7.4 Good (2 814 reviews)0,23 kmSnorkelling, Outdoor pool, Fitness centreR1 897+
2-star hotel
34% cheaper
Hilo Reeds Bay Hotel
7.4 Good (2 867 reviews)0,24 kmSnorkelling, Outdoor pool, beachfrontR1 801+
3-star hotel
13% cheaperSCP Hilo Hotel7.9 Good (2 266 reviews)0,66 kmOutdoor pool, beachfront, Fitness centreR2 391+
Holiday rental
Waterfront in heart of Hilo, 1 block to hotels. Built on pond w/ fish & turtles.
8.5 Excellent (71 reviews)0,67 kmPrivate pool, air-conditioned, Coffee machineR6 263+

Cheapest

See cheapest stays in Hilo
2-star hotel
34% cheaper
Hilo Reeds Bay Hotel
7.4 Good (2 867 reviews)0,24 kmSnorkelling, Outdoor pool, beachfrontR1 801+
3-star hotel
31% cheaperHilo Hawaiian Hotel, Trademark Collection by Wyndham7.4 Good (2 814 reviews)0,23 kmSnorkelling, Outdoor pool, Fitness centreR1 897+
3-star hotel
13% cheaperSCP Hilo Hotel7.9 Good (2 266 reviews)0,66 kmOutdoor pool, beachfront, Fitness centreR2 391+
Holiday rental
29% cheaper
one bedroom Loft Apartment in the heart of Downtown Hilo
8.9 Excellent (39 reviews)1,95 kmWi-Fi, air-conditioned, Coffee machineR1 945+

Most recommended

See most recommended stays in Hilo
3-star hotel
13% cheaperSCP Hilo Hotel7.9 Good (2 266 reviews)0,66 kmOutdoor pool, beachfront, Fitness centreR2 391+
3-star hotel
31% cheaperHilo Hawaiian Hotel, Trademark Collection by Wyndham7.4 Good (2 814 reviews)0,23 kmSnorkelling, Outdoor pool, Fitness centreR1 897+
2-star hotel
34% cheaper
Hilo Reeds Bay Hotel
7.4 Good (2 867 reviews)0,24 kmSnorkelling, Outdoor pool, beachfrontR1 801+
Holiday rental
1% cheaper
Incredible View in Hilo - Pool, A/C, #708
9.6 Excellent (37 reviews)1,82 kmWi-Fi, air-conditionedR2 725+

Good to know

Distance to city centre

Nearest airport

Distance to airport

2,4 km
Hilo Intl
2,8 km

More options for your stay in Hilo

Complete your trip to Hilo

Car hire in Hilo
Hotels in Hilo