Pagoda Hilo Bay Hotel

Rooms Make yourself at home in one of the 40 guestrooms featuring refrigerators. Bathrooms have showers and complimentary toiletries. Housekeeping is provided weekly, and microwaves can be requested. Amenities Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and a vending machine. Property Location With a stay at Hilo Bay Hotel in Hilo (Keaukaha), you'll be within a 10-minute drive of University of Hawaii at Hilo and Hamakua Heritage Corridor. This apartment is 3.6 mi (5.8 km) from Rainbow Falls and 0.2 mi (0.3 km) from Naniloa Country Club. Renovations This property is closed from October 1 2021 to December 31 2022 (dates subject to change). Mandatory Charges You'll be asked to pay the following charges at the property: Breakage deposit: USD 150 per stay Resort fee: USD 17.24 per accommodation, per night The resort fee includes:Pool access Beach loungers Internet access We have included all charges provided to us by the property. Optional Charges The following fees and deposits are charged by the property at time of service, check-in, or check-out. Pet fee: USD 35 per pet, per night Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 3:00 PM Checkin end at 4:00 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted The front desk is open daily from 8:00 AM - 4:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 11:00 AM Pets Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions General instructions No rollaway/extra beds available No cribs (infant beds) available Property uses a professional cleaning service Property is cleaned with disinfectant Property confirms they are implementing enhanced cleaning measures Gap period enforced between guest stays - 24 hours Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Property follows sanitization practices of SafeStay (AHLA - USA)