Hilo Bay Hotel

121 Banyan Drive, Hilo, The Big Island, HI 96720, United States
+1 808 935 7171

Cheapest
rate per night

4,8

Okay
based on 104 reviews
Hilo Bay Hotel - Hilo, The Big Island, HI, United States
Mon 8/2
-
Tue 8/3
Compare vs KAYAK |

Provider Nightly total
Booking.com R1 271
Hotwire R1 294
KAYAK R1 375
Booking.com
Hotwire
KAYAK

Good to know

Value for money

5,7

Distance to city centre

2,3 km

Location rating

7,4

Nearest airport

Hilo Intl

Distance to airport

2,8 km

Rooms available at Hilo Bay Hotel

Mon 8/2
Tue 8/3

King rooms

R1 409+

Bed type
Provider
Nightly + local taxes & fees
King bed
R1 409 per night
King bed
R1 409 per night
King bed
R1 425 per night
King bed
R1 561 per night
King bed
R1 662 per night
King bed
R1 813 per night
King bed
R1 880 per night
King bed
R1 908 per night
King bed
R2 054 per night
Unknown
R2 094 per night

Double rooms

R1 294+

Bed type
Provider
Nightly + local taxes & fees
Double bed
R1 294 per night
Double bed
R1 375 per night
Double bed
R1 443 per night
Double bed
R1 443 per night
Double bed
R1 443 per night
Double bed
R1 627 per night
Double bed
R1 627 per night
Double bed
R1 627 per night
Double bed
R1 627 per night
Double bed
R1 749 per night
Double bed
R2 143 per night

Reviews of Hilo Bay Hotel

Pros

Cons

Traveller rating

2
0
2
7
0

Time of year

Traveller type

Show reviews that mention

+
room wasn't cleaned in 42 reviews
good location in 28 reviews
staff was friendly in 26 reviews
view from my room in 13 reviews
air freshener in 10 reviews
coffee pot in 10 reviews
musty odor in 8 reviews
ceiling fan in 7 reviews
hot water in 5 reviews
go back in 4 reviews
old and dirty in 4 reviews
pagoda in 4 reviews
aunty in 2 reviews
dust the ceiling fan in 2 reviews
  • Poor
    Jun 2017
    2,0

    Super slippery bathtub & lots of huge cockroaches

    Big room with cute garden in back, big fridge & close to venue

    Bath tub & counters in room were very slippery, most likely from shared cleaning/polish rag. Tub was so slippery I couldn't stand & fell entering, hurt my elbow, knee, foot & head while at international sports tournament. Manager came up (9:15pm) & after an hour told me there was nothing he could do, then offered me a different room(10:20pm), but refused to assist me in moving to other room even though injuries were too bad to do it alone since there was no bellman & he was only person on property. He informed me no one could fix it until Monday (Sat night was reservation) & to go to desk to fill out report in morning. In morning when I stopped by desk to fill out paper work after checking into another room at Naniloa hotel next door to take shower & rest, the Pagoda front desk phone was ringing non-stop with calls about water heater not working. They were responded to with a rude "I'll get to it when I can!" in a way that showed very little concern for the guests' needs for morning showers. I the main reason I got this room was to shower & sleep between a late night & early morning games, I was unable to do both because of pain, loud neighbors, huge bugs & lost hour to have managed do nothing.

  • Excellent
    Mar 2017
    8,2

    Pagoda Hilo Bay Hotel

    Location Price Check in was fast Check out was fast Hot water is very hot. Room was spacious.

    Spotty almost non-existent Wi-Fi connection First room we checked into had not been cleaned, we had to go back to the front to let them know they had checked us into a room that had not been cleaned. Asked that the person who parked so close to my in-laws come down to move their car, person wasn't a registered guest, front desk did nothing, ignored us until we walked away. Parking spaces were too small. If you are not at your hotel by 5 p.m all the parking spots will be taken by other people, even if they aren't registered at the hotel, they don't check, so you will be stuck parking on the side of the street. Not enough outlets to plug in our phones. Other outlet in bathroom was loose and couldn't hold the cord for charge.

  • Poor
    Jan 2017
    2,0

    Was the dirtiest filthiest motel I've ever stayed in The frogs are screaming all night the place is a mess I'll never go back

  • Mediocre
    Oct 2016
    3,7

    Checking in was easy and fast. The staff was friendly!

    The room smelled musky. The carpet was grimy and so was the covers. It made us itch. No coffee maker.

  • Mediocre
    Apr 2016
    3,1

    took forever to check in and unorganized

    Air condition

    The service staff was unorganized took one hr to check in..

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About Hilo Bay Hotel

Overview

With a stay at Hilo Bay Hotel in Hilo (Keaukaha), you'll be within a 10-minute drive of Port of Hilo and University of Hawaii at Hilo. Featured amenities include luggage storage, laundry facilities, and an elevator. Free self parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

4,8 Okay

based on 104 reviews

5,2

Cleanliness

5,5

Comfort

3,3

Facilities

7,4

Location

Check in

15:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities at Hilo Bay Hotel

Window
Quiet street view
Free Wi-Fi
Pets allowed on request. Charges may apply.
Internet
Linens
Towels
Fire extinguisher
Sea view
Seating area
Laundry facilities
Lift
Hiking
Free toiletries
Shampoo
Shared bathroom
Smoke alarms
Shared toilet
Shower
Accessible by lift
Fishing
Golf
Canoeing
Cycling
Outdoor pool
Diving
Snorkelling
Key access
No smoking
Balcony
Body soap
Tennis
Non-feather pillow
Toilet
Toilet paper
Outdoor furniture
Dustbins
TV
Free parking
Upper floors accessible by lift
Conditioner
Pool view
Vending machine (drinks)
Vending machine (snacks)
Windsurfing
Dining table
Private bathroom
Storage available
Private parking

FAQs when booking at Hilo Bay Hotel

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Does Hilo Bay Hotel offer free parking?

Does Hilo Bay Hotel offer free airport shuttle service?

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Can you bring pets to Hilo Bay Hotel?

Does Hilo Bay Hotel have a pool?

Photos of Hilo Bay Hotel

Hilo Bay Hotel - Hilo - Balcony
All photos (1)
Hilo Bay Hotel - Hilo - Balcony
Balcony (1)

Location

Most popular landmarks

  • Coconut Island Park297 m
  • Liliuokalani Park and Gardens0.5 km
  • Panaewa Rainforest Zoo1.8 km
  • Hilo Farmers Market2.1 km
  • Pacific Tsunami Museum2.3 km
  • Palace Theater2.3 km

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