Pagoda Hilo Bay Hotel

2 stars
87 Banyan Drive, Hilo, The Big Island, HI 96720, United States
Hilo, HI
+1 808 935 0861
5,3
Fair
based on 167 reviews
167 reviews
Sun 3/5
-
Mon 4/5
1 room, 2 guests
Provider
Provider for Pagoda Hilo Bay Hotel
Provider for Pagoda Hilo Bay Hotel
Provider for Pagoda Hilo Bay Hotel
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Overview
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Nearby stays

Overview

Experience exquisite views of Hilo Bay and a vibrant, historic downtown. This quaint hotel is perfect for the traveler whose ideal vacation includes a little bit of adventure and a whole lot of convenience.
5,3
Fair rating
Based on 167 verified guest reviews

Latest deals for Pagoda Hilo Bay Hotel

Sun 3/5
-
Mon 4/5

Reviews of Pagoda Hilo Bay Hotel

5,3
Fair
167 verified ratings
Wonderful
15
Very good
16
Good
31
Okay
11
Fair
28
Mediocre
12
Poor
54

Summary of reviews

Guests say
Guests generally appreciated the hotel's location and some found the rooms spacious and with nice views. However, the overall experience was heavily marred by poor cleanliness, unprofessional service, and safety concerns. Many guests reported issues with the building's condition, including broken elevators, lack of air conditioning, and pest infestations. The hotel felt unsafe and poorly maintained, with some guests describing it as run-down and unsanitary. Service was often unhelpful or absent, and parking was problematic. Despite some positive remarks about the location and room size, the negative aspects dominated the reviews, leading to a largely unfavorable impression of the hotel.
AI-generated from customer reviews
Location8.5 out of 10
Room Size7 out of 10
Bed Comfort3 out of 10
Service2 out of 10
Cleanliness0 out of 10
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All reviews

2.0
Poor
Anonymous, Jun 2017
Pros (+) Big room with cute garden in back, big fridge & close to venue
Cons (-) Bath tub & counters in room were very slippery, most likely from shared cleaning/polish rag. Tub was so slippery I couldn't stand & fell entering, hurt my elbow, knee, foot & head while at international sports tournament. Manager came up (9:15pm) & after an hour told me there was nothing he could do, then offered me a different room(10:20pm), but refused to assist me in moving to other room even t...
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8.2
Very good
Anonymous, Mar 2017
Pros (+) Location Price Check in was fast Check out was fast Hot water is very hot. Room was spacious.
Cons (-) Spotty almost non-existent Wi-Fi connection First room we checked into had not been cleaned, we had to go back to the front to let them know they had checked us into a room that had not been cleaned. Asked that the person who parked so close to my in-laws come down to move their car, person wasn't a registered guest, front desk did nothing, ignored us until we walked away. Parking spaces were too ...
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2.0
Poor
Anonymous, Jan 2017
Pros (+) Was the dirtiest filthiest motel I've ever stayed in The frogs are screaming all night the place is a mess I'll never go back
3.7
Poor
Anonymous, Oct 2016
Pros (+) Checking in was easy and fast. The staff was friendly!
Cons (-) The room smelled musky. The carpet was grimy and so was the covers. It made us itch. No coffee maker.

Location

87 Banyan Drive, Hilo, The Big Island, HI 96720

What's nearby

  • Banyan Drive225 m
  • Liliuokalani Park and Gardens0.5 km
  • Wailoa River State Park Hawaii1.6 km
  • Panaewa Rainforest Zoo1.7 km
  • S. Hata Building2.1 km
  • Kamehameha Hall2.2 km
  • Palace Theater2.2 km
  • Volcano Block Building2.3 km
  • Hilo Masonic Lodge Hall-Bishop Trust Building2.4 km
  • East Hawaii Cultural Center2.4 km
  • Federal Building United States Post Office and Courthouse2.4 km
  • Haili Church2.5 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Pagoda Hilo Bay Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Pagoda Hilo Bay Hotel

  • Where is Pagoda Hilo Bay Hotel located?

    Pagoda Hilo Bay Hotel is located at 87 Banyan Drive, 2,2 km from the centre of Hilo. Banyan Drive is the closest landmark to Pagoda Hilo Bay Hotel.

  • When is check-in time and check-out time at Pagoda Hilo Bay Hotel?

    Check-in time is 15:00 and check-out time is 11:00 at Pagoda Hilo Bay Hotel.

  • How far is Pagoda Hilo Bay Hotel from the airport?

    Pagoda Hilo Bay Hotel is 2,8 km from Hilo Intl. Pagoda Hilo Bay Hotel is 69,8 km from Waimea (Big Island) Waimea Kohala.

  • How does KAYAK find such great Pagoda Hilo Bay Hotel hotel deals?

    KAYAK scours the web for all room deals available at Pagoda Hilo Bay Hotel in Hilo and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Pagoda Hilo Bay Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Pagoda Hilo Bay Hotel.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
31% cheaperHilo Hawaiian Hotel, Trademark Collection by Wyndham7.5 Good (2 788 reviews)0,07 kmSnorkelling, Outdoor pool, Fitness centreR2 461+
4-star hotel
Grand Naniloa Hotel Hilo - a DoubleTree by Hilton7.4 Good (1 581 reviews)0,1 kmSnorkelling, Outdoor pool, beachfrontR3 551+
2-star hotel
32% cheaper
Hilo Reeds Bay Hotel
7.6 Good (2 856 reviews)0,29 kmSnorkelling, Outdoor pool, beachfrontR2 428+
3-star hotel
21% cheaperSCP Hilo Hotel7.9 Good (2 262 reviews)0,63 kmOutdoor pool, beachfront, Fitness centreR2 791+

Cheapest

See cheapest stays in Hilo
2-star hotel
32% cheaper
Hilo Reeds Bay Hotel
7.6 Good (2 856 reviews)0,29 kmSnorkelling, Outdoor pool, beachfrontR2 428+
3-star hotel
31% cheaperHilo Hawaiian Hotel, Trademark Collection by Wyndham7.5 Good (2 788 reviews)0,07 kmSnorkelling, Outdoor pool, Fitness centreR2 461+
3-star hotel
21% cheaperSCP Hilo Hotel7.9 Good (2 262 reviews)0,63 kmOutdoor pool, beachfront, Fitness centreR2 791+
4-star hotel
Grand Naniloa Hotel Hilo - a DoubleTree by Hilton7.4 Good (1 581 reviews)0,1 kmSnorkelling, Outdoor pool, beachfrontR3 551+

Most recommended

See most recommended stays in Hilo
3-star hotel
21% cheaperSCP Hilo Hotel7.9 Good (2 262 reviews)0,63 kmOutdoor pool, beachfront, Fitness centreR2 791+
2-star hotel
32% cheaper
Hilo Reeds Bay Hotel
7.6 Good (2 856 reviews)0,29 kmSnorkelling, Outdoor pool, beachfrontR2 428+
3-star hotel
31% cheaperHilo Hawaiian Hotel, Trademark Collection by Wyndham7.5 Good (2 788 reviews)0,07 kmSnorkelling, Outdoor pool, Fitness centreR2 461+
4-star hotel
Grand Naniloa Hotel Hilo - a DoubleTree by Hilton7.4 Good (1 581 reviews)0,1 kmSnorkelling, Outdoor pool, beachfrontR3 551+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

3,7
2,2 km
Hilo Intl
2,8 km

Everything you need to know for your stay in Hilo

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