Book Thrifty hire cars in Hilo

Reviews for Thrifty in Hilo

Recent reviews

Traveller rating

Wonderful

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Very Good

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Good

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Okay

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Fair

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Mediocre

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Poor

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8.0

Pros:Employees were so incredibly friendly, vehicle was clean.Cons:Breakdown of charges on receipt. I wasn’t aware there would be an extra $200 hold and it scared me.Reviewed Sep 2 2020

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5.2

Pros:Yes, and yes.Cons:The price of the rental could have been way better. The shock came with the added fees at the end of the rental...$91! It was already over $50 per day, and then I added a $10 per day upgrade to get a better car than a Spark. So that last chunk of money just added insult to injury.Reviewed Feb 18 2020

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6.4

Pros:Very friendly staff. Good price. Car mechanically ok.Cons:Car had a lot of scratches and dings. Interior reeked of smokeReviewed Nov 4 2019

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2.0

Cons:There was a long line and only one representative. She was still working on the first person after 10 minutes, then she went to another desk to take in a return. We went to National and drove away before she got to the second person. We were number six.Reviewed Aug 12 2019

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2.0

Pros:Nothing they couldn’t honor our reservation didn’t have a car ready for us...Cons:They could have let us know in advance if they wouldn’t have a car for us...Reviewed Apr 9 2019

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10.0

Pros:Great, fast online process and terrific service at checkin and checkout!Reviewed Jan 5 2019

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10.0

Great vehicle and pricePros:The vehicle was awesome! All the bells and whistlesReviewed Aug 28 2018

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10.0

Pros:Personal was very pleasant, courteous, pleasant, efficient and professional. I got the car I wanted. I was very pleased.Cons:I have no complaintsReviewed Jun 21 2018

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10.0

Drop off at hilo airport was a breezePros:Drop off to take off was seamless at Hilo airport.Cons:NothingReviewed Jun 3 2018

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8.4

Pros:Very accessible for 4 people and gave us tons of room to pack out for each daily adventures on the big island.Cons:There was a terrible odor that we believe might have been soy sauce. It was really bad after the vehicle sat locked up in the heat. It wasn't as strong by day 4.Reviewed Jan 6 2018

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4.8

Complete with cockroaches!Pros:The car was nice and fairly new but I also paid a pretty penny for it. The rental agent was giving me his best high pressure sales pitch and basically hounded me until I upgraded.Cons:The car came complete with 3 baby cockroaches living inside it!! I ended up killing 2 of them but never saw the 3rd one again. I’m just glad one didn’t run across my hand while I was driving down the highway!Reviewed Oct 13 2017

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More

• What is the most popular car hire from Thrifty in Hilo?

  Compact (Nissan Rogue or similar) is the most frequently booked car hire type from Thrifty in Hilo.

• How many car hire locations does Thrifty have in Hilo?

  Thrifty has 1 hire location in Hilo. Take a look at our Thrifty hire location map to find the best car hire near you.

• Does Thrifty have a car hire location at the airport: Hilo Intl airport (ITO)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from Hilo Intl airport (ITO)?

  Yes