Book Budget hire cars in Naples

Naples, Naples, Italy
Sep 30 — Oct 7
Same drop-off
Naples, Naples, Italy
Fri 30/9
Noon
Fri 7/10
Noon
Driver's age:

Pros

" and helpful."(in 1394 reviews)
"Great price, very ."(in 3750 reviews)
" and fast."(in 1394 reviews)

Cons

"Terrible as well"(in 355 reviews)
"Will Budget again!"(in 252 reviews)
"Will Budget again."(in 252 reviews)

Reviews for Budget in Naples

Overall rating6.3 GoodBased on 35 reviews
Cleanliness
6.9
Comfort
6.7
Overall
6.1
Pick-up/Drop-off
6.0
Value for money
6.0

Recent reviews

Traveller rating
2
6
2
8
1
Find reviews that mention:
2.0
It was the worst car rental experience I have ever had! I left without the car after the criminal service of Mr jean Carlo who didn't let us get the car without paying almost double saying that the rent was too low and that car insurance would be mandatory! even reporting having already contacted insurance in Brazil! terribleReviewed Jul 14 2022
review fromkayak
1.9
I would first like to start by saying that I am currently paying 100 euro per day to rent your smallest car. That is insane. I would not be renting a car if not for my own being broken into. So I really have no other choice. Today, I decided to extend my rental since I wouldn’t be able to pick up my personal vehicle, so I attempted to call the office from which I rented the vehicle to extend my rental. I called the office. No answer I attempted every line the automated answering machine gave me. Even the EMERGENCY line. Still no answer. So I called and called and called. 24 times I called an no answer. So I drove, the 1.5 hours in traffic to the office. At the office there were 3 employees and 3 customers, not including myself. I approached the counter and asked why no one was answering the phone. They asked which were you calling. I said the one you gave me and they checked. It was the correct number but I was told that they were too busy to answer. To include the call I made while standing in the office. I also noticed that the calls would ring a different quantities before they just stopped and the call disconnected, which leads me to believe that the calls were being declined. Not just going unanswered. This bring me to the final portion of the complaint. That for all of this, I am paying over 600 euro for a 5 day rental. My reservation for the original rental was suppose to be 289 due at pickup, but was told my reservation included the insurance so I was charged 368 dollars. Then when I extended, I was told I would be charged another 250 dollars for 2 days. This is unacceptable. These employees do not care about the company nor the customer.Reviewed Sep 28 2021
review fromkayak
6.8
Cons:This was my second attempt at a rental from Budget. The first car that I reserved was not available for pickup at the time of the booking, which delayed my travel by a day.Reviewed Jan 31 2020
review fromkayak
8.0
Pros:Friendly staff. Explained everything well and in a timely manner.Reviewed Oct 16 2019
review fromkayak
3.6
Pros:NothingCons:budget agent shouldn’t have forced me into a larger sized car than I requested in my reservation. Due to her negligence of my situation, she gave me a mid sized crossover, did not fit in the streets of amalfi in the countryside where I was staying. As a result I had a scrape on the bumper and rim.Reviewed Jul 29 2019
review fromkayak
6.0
Pros:Staff was great, car was good working order and exactly what we asked forCons:We returned the car 50 minutes after our allotted time (2:50pm instead of 2:00pm) because of unexpected traffic and we were charged an additional 100$ for an entire day. The staff says it’s automatic charge past 15 minutes in the computer. We are very upset.Reviewed May 26 2019
review fromkayak
2.0
Pros:NothingCons:For starters They did not have the car I had selected. I understand if the car was not available that day, in this case they didn’t have any BMW X2 as a part of their fleet. I would’ve written a full review but the text is limited in this field. Don’t book with them! I wasn't the only one duped.Reviewed Apr 12 2019
review fromkayak
2.0
Pros:The drop off was easy and the courtesy bus was waiting but I think that was more luck than their efficiency.Cons:Everything. The office location , the poor Signage, the attitude of the staff. It was not progressive. Perhaps it felt like hiring a car, from my memory, say in the 1990s when it was such a hassle.Reviewed Jan 29 2019
review fromkayak
10.0
Great service!Pros:Shuttle pick up was smooth and easy. Not a long wait at the rental Center. While returning the car was met by a pleasant representative who quickly processed us so we could get to the airport !Cons:N/AReviewed Sep 19 2018
review fromkayak
2.0
Pros:NothingCons:We weren’t able to pick up the rental. They wanted a 700 euro deposit which we did not have. That’s ridiculous! How does anyone afford to rent a car with this company?Reviewed Jun 29 2018
review fromkayak
3.2
RENTER BEWARE: BUDGET IN NAPLES WILL PIN YOU FOR PRIOR EXISTING DAMAGEPros:nothingCons:Upon arrival, it took 1.5 hours just to get the car even though there wasn't even a line. The staff at this location was just very lazy and slow and practically incompetent. It was nothing like getting a rental car in the states where it takes all of 10-20 minutes to get in and get out. We used the car probably 3 times out of the 4 days we had the rental and nothing happened - no accidents, no scrapes, no doors were opened on the vehicle - nothing happened to the car. Dropping off the car was a literal nightmare. Even though my husband and I conducted a walk through assessing any damage to the car prior to leaving the car lot, the employee checking the car back in to inventory pointed out TINY insignificant scratches on the car that were previously there and we ended up with a 450 euro bill for so-called "damages." We bought insurance thankfully, but these slimy people took advantage of us in a HUGE way and I have never had such a poor experience in my life. I will be reporting this to Budget headquarters and will never rent with them again.Reviewed May 29 2018
review fromkayak
7.2
Pros:Enrico at drop-off was great. Car was great.Cons:I was lied to about insurance and required to purchase their insurance and the total bill was double what was quoted. I did add gps, but that should not have accounted for all of the extraReviewed Sep 29 2017
review fromkayak

Other suppliers in Naples scored

Where can I find Budget hire cars in Naples?

Aeroporto Di Napoli, Budget car hires

Address

Aeroporto Di Napoli

Hours

Monday07:30 - 23:30
Wednesday07:30 - 23:30
Thursday07:30 - 23:30
Friday07:30 - 23:30
Saturday07:30 - 23:30
Tuesday07:30 - 23:30
Sunday07:30 - 23:30

Phone

+39 081 780 5790

Address

P-Up:centralstation Pzzagariba

Hours

Monday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Tuesday08:00 - 19:00
Sunday08:00 - 19:00

Phone

+39 081 287858

Good to know

Most popular location

Aeroporto Di Napoli

FAQs about hiring a car from Budget in Naples