Book Hertz hire cars in Naples

Reviews for Hertz in Naples

Recent reviews

Traveller rating

Wonderful

3

Very Good

1

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

1

8.0

Just goodReviewed Jun 8 2023

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10.0

GreatReviewed Jan 10 2023

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2.0

The rental location isn’t where it says it is on apple maps or Google maps, the extra fees for being under 25 are extortionate for told it would be 28 euro a day for 3 days ended up costing me 258 euro for the 3 days nearly more than triple what I was originally told. There was no explanation as to how the drop off would happen it was simply a case of here’s your keys and here’s your car. The car itself I could not fault worked perfectly and was a pleasure to drive. The staff I spoke to were friendly enough I feel as though it is the system in which they use that is to blame.Reviewed Nov 1 2022

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6.0

The pick up spot was extremely difficult to find. No clear signs and not close to the officeReviewed Jun 29 2022

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10.0

We arrived early and our car was not ready. We were upgraded to a better car for a fee which included GPS/navigation. We drove to Amalfi and Pompeii. We might still be trying to navigate Naples. I don't recommend driving in Italy without navigation!! .Reviewed May 8 2022

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10.0

The agents I dealt with at both pickup and drop off were friendly and professional; they both spoke great English.Reviewed Sep 14 2021

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2.0

Cons:Garbage customer service. Would not let us pick up the car 1 hour early because our flight was early.Reviewed Sep 7 2019

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6.4

Cons:Location very hard to find, the hertz sign is in a building away from the actual hertz pickup desk in a completely different building. It took us 45 minutes to get our car.Reviewed Jul 20 2019

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6.4

Cons:Waiting time for picking up the carReviewed May 7 2018

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6.0

The car was not greatPros:I liked the staff at Hertz very attentive and explained everything.Cons:The price changed based on booking. It was supposed to be 86 euro and ended up to be 228 because of insurance. I chose insurance on the booking and the agent said i didnt. so seemed weird. I was too tired to argue. The car had a bad clutch and really going go up hill with out a running start. again i was too far and too tired to argue. I just dealt with it. Typically this is why i dont like renting like this. but when they have you over a barrel.Reviewed May 7 2018

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2.0

Pros:NothingCons:I was never able to pick up the car due to the car station did not accept my credit card. The car rental should explain prior to the reservation the credit card that tey accept, so that the costumer could make a proper selection. Therefore, dont waste time and money!!!!Reviewed May 3 2018

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6.0

Pros:new and clean carCons:the insurance was very expensive (cost more then the car rental itself). drop off wasn't comfortable . the counter tried to charge extra payment for fuel, although the tank was fullReviewed May 2 2018

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More

• 6,9 /10Budget Hire Cars at Naples

• What is the most popular car hire from Hertz in Naples?

  Economy (Fiat Panda or similar) is the most frequently booked car hire type from Hertz in Naples.

• How many car hire locations does Hertz have in Naples?

  Hertz has 10 hire locations in Naples. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Naples airport (NAP)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Naples airport (NAP)?

  Yes