Recent reviews
- All reviews
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- Neutral
- Negative
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2,0
Cons: Garbage customer service. Would not let us pick up the car 1 hour early because our flight was early.
review from
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6,4
Cons: Waiting time for picking up the car
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6,0
The car was not great
Pros: I liked the staff at Hertz very attentive and explained everything.
Cons: The price changed based on booking. It was supposed to be 86 euro and ended up to be 228 because of insurance. I chose insurance on the booking and the agent said i didnt. so seemed weird. I was too tired to argue. The car had a bad clutch and really going go up hill with out a running start. again i was too far and too tired to argue. I just dealt with it. Typically this is why i dont like renting like this. but when they have you over a barrel.
review from
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2,0
Pros: Nothing
Cons: I was never able to pick up the car due to the car station did not accept my credit card. The car rental should explain prior to the reservation the credit card that tey accept, so that the costumer could make a proper selection. Therefore, dont waste time and money!!!!
review from
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6,0
Pros: new and clean car
Cons: the insurance was very expensive (cost more then the car rental itself). drop off wasn't comfortable . the counter tried to charge extra payment for fuel, although the tank was full
review from
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8,0
Difficult drop off, signs to small and to few!
Cons: Drop off was badly marked, sign way to small! Passed the place and had to go back in spite that I was already warned by friends that drop off is badly marked
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6,8
Inefficent
Pros: No cleasr process for drop off. Took too long.
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4,4
Not the car we paid for & the wait time was 2 hours.
Pros: Intentionally left blank.
Cons: The Hertz experience for us was not good. We arrived just before our scheduled pick up time of 9:00AM and waited 2 hours for our car. There wasn't a line or anything. We were told that they had to get the car from the airport to this Hertz location, however the airport is only 15 minutes from our Hertz location. Additionally, we signed up for a Fiat Panda but the only car Hertz had was almost the size of a mini van - not the car we wanted to be driving through the narrow Positano roads in. Overall, I do not recommend this Hertz location due to the wait time and the car we received. Also, there is a $360 pending charge on my credit card which should absolutely not be the case. We better not be charged more than what we signed up to pay for getting a bigger car because we absolutely did not want a bigger car.
review from
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8,4
Almost perfect
Pros: The car was great, clean, full of gas and perfect size for our trip.
Cons: After getting off a 9 hour flight we had to wait an hour and a half in line to pick up the car. And after we picked it up we then had to wait anther15 min in line to have them sign the sheet saying there was a lot more damage then recored on the vehicle.
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8,8
Pros: Staffs are helpful
Cons: It took us 90 minutes waiting before the car being checked out
review from
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2,0
Not up to Hertz Standard - possibly worst assetts
Pros: The price was ok.
Cons: First, the cars Hertz has at this location seemed abused, old and dirty. All cars were filthy. Seems they buy used old cars for their fleet. The shuttle was filthy, smelly and vents pumping stinky air on passengers.
review from
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8,0
Difficult drop off, signs to small and to few!
Cons: Drop off was badly marked, sign way to small! Passed the place and had to go back in spite that I was already warned by friends that drop off is badly marked
review from
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6,8
Inefficent
Pros: No cleasr process for drop off. Took too long.
review from
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8,4
Almost perfect
Pros: The car was great, clean, full of gas and perfect size for our trip.
Cons: After getting off a 9 hour flight we had to wait an hour and a half in line to pick up the car. And after we picked it up we then had to wait anther15 min in line to have them sign the sheet saying there was a lot more damage then recored on the vehicle.
review from
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2,0
Cons: Garbage customer service. Would not let us pick up the car 1 hour early because our flight was early.
review from
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6,4
Cons: Waiting time for picking up the car
review from
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6,0
The car was not great
Pros: I liked the staff at Hertz very attentive and explained everything.
Cons: The price changed based on booking. It was supposed to be 86 euro and ended up to be 228 because of insurance. I chose insurance on the booking and the agent said i didnt. so seemed weird. I was too tired to argue. The car had a bad clutch and really going go up hill with out a running start. again i was too far and too tired to argue. I just dealt with it. Typically this is why i dont like renting like this. but when they have you over a barrel.
review from
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2,0
Pros: Nothing
Cons: I was never able to pick up the car due to the car station did not accept my credit card. The car rental should explain prior to the reservation the credit card that tey accept, so that the costumer could make a proper selection. Therefore, dont waste time and money!!!!
review from
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6,0
Pros: new and clean car
Cons: the insurance was very expensive (cost more then the car rental itself). drop off wasn't comfortable . the counter tried to charge extra payment for fuel, although the tank was full
review from
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4,4
Not the car we paid for & the wait time was 2 hours.
Pros: Intentionally left blank.
Cons: The Hertz experience for us was not good. We arrived just before our scheduled pick up time of 9:00AM and waited 2 hours for our car. There wasn't a line or anything. We were told that they had to get the car from the airport to this Hertz location, however the airport is only 15 minutes from our Hertz location. Additionally, we signed up for a Fiat Panda but the only car Hertz had was almost the size of a mini van - not the car we wanted to be driving through the narrow Positano roads in. Overall, I do not recommend this Hertz location due to the wait time and the car we received. Also, there is a $360 pending charge on my credit card which should absolutely not be the case. We better not be charged more than what we signed up to pay for getting a bigger car because we absolutely did not want a bigger car.
review from
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2,0
Not up to Hertz Standard - possibly worst assetts
Pros: The price was ok.
Cons: First, the cars Hertz has at this location seemed abused, old and dirty. All cars were filthy. Seems they buy used old cars for their fleet. The shuttle was filthy, smelly and vents pumping stinky air on passengers.
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