Hotel Royal Continental

The location.

It was too hot in the room. The air conditioning was not working. My friends and myself are thinking that the hotel was not corresponded to a four stars hotel.

Breakfast was served cold, even though I got there at 6:45am. There is a receptionist at night that wanted me to eat what I ordered from outside at 1am, although at 10:30pm they close the restaurant and the bar is closed at 12am. I was travelling for work, so, the first day I got there I fell asleep and woke up at 12am, I called justeat because I just had breakfast that day and then the receptionist told me that it was disrespectful (althought their restaurant was already closed). I asked him if he wanted me to eat on the street in the cold and standing, if he wanted me to eat outside like a dog and he laughed at me. Next day I went in the morning to ask if what he was doing was "correct" although treating people like that, IT'S DISRESPECTFUL and the woman told me that they have that rule but because it was 1am I was allowed to bring food from outside because their restaurant was closed. The staff was nice but not that man, however, I think the hotel could hire more professional people. There are a lot of young people that aren't cordial or helpful. The first day there were no blankets in my room and the next day one pillow case was missing. I went there to relax after working non-stop a whole week but it ended up being much more stressful.