Book Avis hire cars in Detroit

Reviews for Avis in Detroit

Recent reviews

Traveller rating

Wonderful

4

Very Good

0

Good

0

Okay

1

Fair

1

Mediocre

0

Poor

6

2.0

The staff were friendly but waited in line for an hour to pick up my rental.Reviewed Sep 25 2023

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10.0

Efficient and fastReviewed Aug 29 2023

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10.0

ExcellentReviewed Jul 16 2023

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10.0

Great serviceReviewed May 3 2023

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2.0

Nothing! Had a reservation along with maybe 15 people n front of me and they claimed they had no cars….never use them again.Reviewed Feb 11 2023

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4.0

The zombie employees were so slow I almost wanted to take their pulse to see if they were alive. No customer service Fire the entire staff and start over. I would have preferred robotsReviewed Dec 28 2022

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4.0

The Rav4 was having computer issues and kept hanging up on people that I called and not being able to use the navigation. Was very scary considering how much we rely on computer systems in our cars now and was driving during a snow storm.Reviewed Nov 21 2022

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2.0

2 hours to pick up the rental.... and the people that work at AVIS at the DET airport DO NOT care that they made 30 plus people wait for their cars.... and neither does their coperate customer serviceReviewed Sep 26 2022

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6.0

I would have liked to have a newer car. It was a 2021 KIA and it was pretty run down. Rear passenger turn signal didn’t work.Reviewed Aug 29 2022

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4.0

In the office three times to get the correct vehicle before someone finally got up from behind the counter to helpReviewed May 1 2022

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2.0

The customer service representative was extremely unpleasant and combative. From the moment we walked in, there was an attitude of hostility. Simple questions were answered with abrupt and unhelpful responses. I was not expecting for the red carpet to be rolled out for me and I understand that the night shift may come with a bit less of a cheerful attitude but her abrasive attitude was completely unnecessary. What was particularly disheartening was the fact the woman behind us in line was greeted warmly and helped promptly. It was clear the service representative decided she did not like us from the moment we walked up. We nearly cancelled our reservation and left for another rental car company but luckily the manager Zachariah came to the rescue to assist with our reservation when the woman “helping” us decided to disappear while we waited. If this Russian roulette of service representatives is what I can expect from Avis, I don’t plan on using their service in the future.Reviewed Mar 7 2022

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2.0

I booked through Kayak and the price was $70, including taxes. When I dropped off, multiple charges I never agreed to were added and the total became $140, including $32.99 for waiving the extra insurance and $16.99 for a fuel surcharge when I didn’t use any of their fuel. So a good price became a bad price.Reviewed Feb 13 2022

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• What is the most popular car hire from Avis in Detroit?

  Supplier choice (Class Special Car or similar) is the most frequently booked car hire type from Avis in Detroit.

• How many car hire locations does Avis have in Detroit?

  Avis has 1 hire location in Detroit. Take a look at our Avis hire location map to find the best car hire near you.

• Does Avis have a car hire location at the airport: Detroit Metropolitan Wayne County airport (DTW)?

  Yes

• Does Avis offer shuttle or airport pick-up services from Detroit Metropolitan Wayne County airport (DTW)?

  No (according to our data)