Book Payless car hires in Detroit

Pros: Car was nice, new, and clean.

Cons: No one at front desk for 15-20 min when they opened. Hard to see signage at DTW. No one really there for dropoff outside too plus hard to see dropoff signage.

Cons: Car smelled HEAVILY of marijuana and cleaning solution. Extra long wait for shuttle on both ends of the journey.

Pros: Drop off was easy, I'll give them that. But honestly, that was about it. Skip to "what could have been better for the rest of the story"

Cons: Waited nearly an hour to pick the car up. One desk clerk checking in a line of people out the door. Cars weren't ready for customers, had to keep waiting for them to "find" cars from Avis (their parent company) to give to the folks in line in front of me. Car was absolutely filthy on pick up.

Pros: Yes the staff was friendly and helpful and the drop off was easy. It took me awhile to locate someone to pick up the car.

Cons: The cleanliness and smell in the interior of the car. The price to extend could have been less.

Pros: Friendly staff

Cons: Extremely disorganized. Took over 1/2 hr. To get car and get off lot and it wasn’t even busy. Seems like they didn’t have enough cars. Folks behind counter were nice but a tad unprofessional in their banter between each other’s. Done with Payless