Car hire at Detroit Metropolitan Wayne County Airport
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Detroit, MI, United States - Detroit Metropolitan Wayne County
Jun 2 — Jun 9
Same drop-off
Detroit, MI, United States - Detroit Metropolitan Wayne County
Thu 2/6
Noon
Thu 9/6
Noon
Driver's age:
Search hundreds of travel sites at once for car hire deals at Detroit Metropolitan Wayne County Airport (DTW)
Detroit Metropolitan Wayne County Airport car hire reviews and directory
Alamo![Alamo]()
Best rated
8.5 Excellent (132 reviews)
1 location in Detroit Metropolitan Wayne County Airport
Alamo
Locations in Detroit Metropolitan Wayne County Airport
338 Lucas Dr+1 844 934 1086
| Monday | 06:00 - 23:5900:00 - 01:00 |
|---|---|
| Tuesday | 00:00 - 01:0006:00 - 23:59 |
| Wednesday | 06:00 - 23:5900:00 - 01:00 |
| Thursday | 00:00 - 01:0006:00 - 23:59 |
| Friday | 00:00 - 01:0006:00 - 23:59 |
| Saturday | 00:00 - 01:0006:00 - 23:59 |
| Sunday | 06:00 - 23:5900:00 - 01:00 |
- 8.5
- 8.6
- 8.5
- 8.5
- 8.3
8.0 ExcellentDec 25 2021
Selected Drop off spot was inactive. I had to find another drop off spot. Don't show locations that are not available.
8.0 ExcellentDec 4 2021
Customer service rep at pickup seemed distracted
10.0 ExcellentNov 8 2021
Everything was fine. Thanks
10.0 ExcellentAug 30 2021
The check-in was faster than other companies I’ve used recently. The car was clean and in good condition. The drop-off was very quick and the attendant was very friendly. All in all the best experience I’ve had in the past few years and so I will use Alamo again next time
3.9 MediocreJul 24 2021
Rental car in Detroit had defective key fob. Progressively harder to start car. Couldn’t open doors with fob. When I got the car it only had about 3000 miles on it. Car itself was nice and new. Couldn’t understand why fob in a new car wouldn’t work. Finally traded car in Traverse City for a car and fob that worked. Was traveling in Northern Michigan and was worried that we would be stranded somewhere in the woods.
8.0 ExcellentJul 8 2021
The car drove well and was a good value. However trash was left inside at pick up. The transport or shuttle service was taking off while I was trying to board. I was having a tough time walking and managing my bag. Thank goodness for the kindness of strangers. Fellow passengers yelled at the driver to stop a d helped me board.Shuttle experience and cleanliness of vehicle.
6.0 GoodMay 31 2021
Staff was helpful and friendly!The minivan I rented was not clean, there was crackers and crumbs in the rear seats and under the middle seats, it looks like they wiped down the front two seats but you rent a minivan because you need to seat a lot of people and we had to clean it up before anyone would sit in the rear seats. I was highly disappointed.
2.0 MediocreMay 28 2021
NothingA upfront message stating CLEARLY that I cannot rent a car at metro airport with a visa debit card
8.0 ExcellentMay 9 2021
For the 1st time ever in Detroit the Shuttle driver helped with bags. Service at counter and in yard was goodThey could’ve actually had a Chevrolet suburban that I reserved we ended up with a foreign car but at least it had nicefeatures on it it’s kind of sad to go to Detroit and have to drive a foreign car
10.0 ExcellentApr 26 2021
Shuttle service was great. Process at Rental Agency was quick and easy. Car selection was simple.
Dollar![Dollar]()
7.3 Good (258 reviews)
1 location in Detroit Metropolitan Wayne County Airport
Dollar
Locations in Detroit Metropolitan Wayne County Airport
334 Lucas Dr+1 866 434 2226
| Monday | 07:00 - 23:00 |
|---|---|
| Tuesday | 07:00 - 23:00 |
| Wednesday | 07:00 - 23:00 |
| Thursday | 07:00 - 23:00 |
| Friday | 07:00 - 23:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
- 7.5
- 7.4
- 7.1
- 7.1
- 7.1
10.0 ExcellentMay 24 2022
Everything was perfect except the driver's seat of the Camry was like sitting on a piece of wood.
4.0 OkayMay 15 2022
Windshield wiper blades were worn and torn. Had to drive in rainstorm and I had a very hard time seeing. Safety hazard. Paid for a full size car and was given a midsize car. We left there feeling ripped off. We have never complained about a rental car before because we were always happy with them. This time was very different. Susan Benson
8.0 ExcellentApr 11 2022
We had a generally great experience but when we arrived, there was not a car in our category, though we were sent to the lot twice with assurances there was. It took us about half an hour to get a vehicle. The staff member on duty was very helpful and gave us an upgrade that we really enjoyed. She deserves a medal, but the system needs to run more smoothly.
2.0 MediocreDec 15 2021
Flight was late and called upon arrival for oickup to be notified thst company would be closed by the time I got bags and arrived… asked for options solutions only to be told nothing they could do and come back Monday. This was Saturday. Went ahead took a shuttle to rental area hopefully to maybe get another rental company. Hertz group on same counter as Dollar honored my reservation made with dollar and said they do this all the time. There were 3 other people there doing same thing and they took car of all of us and luckily they had a car for me too. Very poor customer service on dollars part and non of us will make the mistake again with dollar. A little training and maybe compassion might go along way cause it “ain’t all about the Dollar”
6.0 GoodNov 30 2021
Everything was good until the bus driver dropped us off at the Wrong terminal. He never asked what airlines we were flying so we assumed there was only one stop so we got out on the first stop.
2.0 MediocreNov 22 2021
It took over an hour to get our car!!!
8.0 ExcellentNov 18 2021
Staff at counter and driving shuttle were very good. Price was quite high compared to past rentals with Dollar. During a minor routine traffic stop, a check of Illinois plate created some confusion for Roscommon Sheriff’s office when deputy said vehicle did not come back as rental but to a private owner. He told me it seemed unusual, reviewed rental agreement and told me to give his name and department should the need arise later on. Still don’t know what that was about. But otherwise, vehicle was quite satisfactory and met all our requirements just fine.
4.0 OkayNov 16 2021
Outrageously slow at the countaer to pick up the car.
10.0 ExcellentNov 9 2021
The pricing will cause me to reevaluate other options in the future. Service and the crew at the return were terrific!
3.6 MediocreFeb 17 2019
Arrived to pick up reserved car. Was not available. Clerk was rude and blamed me. I called customer service who hung up on me. Then my membership was deleted. I am now with enterprise. Very happy there.
Thrifty![Thrifty]()
7.2 Good (175 reviews)
1 location in Detroit Metropolitan Wayne County Airport
Thrifty
Locations in Detroit Metropolitan Wayne County Airport
334 Lucas Dr+1 877 283 0898
| Monday | 07:00 - 23:00 |
|---|---|
| Tuesday | 07:00 - 23:00 |
| Wednesday | 07:00 - 23:00 |
| Thursday | 07:00 - 23:00 |
| Friday | 07:00 - 23:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
- 7.5
- 7.4
- 7.1
- 6.9
- 7.2
2.0 MediocreApr 23 2022
First thing I did not get the car I ask for. The price of the car was to expensive
10.0 ExcellentMar 17 2022
The staff there was nice and very easy to work with.
4.0 OkayFeb 19 2022
The vehicle is clean but not well-maintained. The suspension was very stiff and felt like it did not exist. The door light alarm was always on, even I closed all the doors firmly several times. And I had to walk across the parking lot to find the car in the rain by myself.
8.0 ExcellentJan 6 2022
Exterior of car was not clean. I upgraded to a luxury car category and the employees working did not really understand well which cars belong in that category. I expected a better overview of which cars I could take out of this category. Next time I will not upgrade due to this.
10.0 ExcellentFeb 16 2020
Tricia was top-notch, extremely helpful to me when I was picking up the car and dropping it off. I wish more rental car companies had people like her to help folks like me!
7.2 GoodDec 29 2019
2019 Camry was a great car.$13/day to add a spouse as a driver is ridiculous. Every other car rental company that I’ve used does this for free. Will not be using Thrifty in the future on this basis.
3.6 MediocreDec 26 2019
Vehicle smelled like smoke. Vehicle not ready when arrived. Rude drop off.
7.2 GoodDec 10 2019
The pickup was easy since there was no other customer in the office. The place was D E A D. That was good for me.The drop off process was very poor. There was no attendant. I was just told to leave the car in the lot and walk away. Someone would process it later and send me a receipt. But one day later I still do not have a receipt !!
7.2 GoodDec 6 2019
The van ran good. We needed to keep it longer, it was very easy to call the 800 # and extent the time.The pick up & drop off process needs improvement. The people behind the desk seem indifferent and lazy. We had to write down the damage on the vehicle, which was dirty and hard to tell. Upon return, there was no one outside to accept the vehicle. When I went inside, I was asked to return the key to the vehicle & get the mileage. No one looked at the car
5.2 OkayNov 21 2019
Staff was friendlyThe shuttle took 15min to come, it was nowhere in sight, while Avis and Hertz etc has 3 come by one after the other, barely picked me up right before 1am, it’s when they close, so i almost didn’t get my car. Stood in the cold for awhile. It wasn’t that unbearable but the fact that i saw everyone else’s shuttle come 3 times and my company closed at 1am and it was 12:52 when they picked me up. I would rather not use Thrifty’s again if i has a choice.
Payless![Payless]()
6.7 Good (210 reviews)
1 location in Detroit Metropolitan Wayne County Airport
Payless
Locations in Detroit Metropolitan Wayne County Airport
Building 287 Lucas Drive+1 734 941 0719
| Monday | 07:00 - 23:00 |
|---|---|
| Tuesday | 07:00 - 23:00 |
| Wednesday | 07:00 - 23:00 |
| Thursday | 07:00 - 23:00 |
| Friday | 07:00 - 23:00 |
| Saturday | 07:00 - 23:00 |
| Sunday | 07:00 - 23:00 |
- 7
- 7.1
- 6.5
- 6.3
- 6.9
8.0 ExcellentFeb 7 2022
When I picked up my vehicle, the agent told me the parking space where my rental was located. However, I did not understand him, and had to return to the rental booth to ask again. It would have been helpful to have the parking space clearly marked on my paperwork. Overall, though, everything went smoothly.
8.0 ExcellentJan 2 2022
The car was dirty on the outside. Also, at the airport location, check-out should've been completed at time the vehicle was turned in.
2.0 MediocreDec 24 2021
Horrible experience. They gave car with no battery & no curiosity to even serve us first as we return back due to bad car issuance. I dont recommend to any one for this kind of poor customer service & they gave a remote that has no buttons( Mazda SUV). Plus car has all kind of indicators & we are not sure if that car will complete the trip.
10.0 ExcellentDec 5 2021
No waiting. Upgrade. Courteous.
1.9 HorribleSep 27 2021
Pick up was a disaster, long wait and much confusion between Avis, Budget and Payless. Car turned out to be an SUV that was backed up to a light post base so the rear door couldn’t be opened to put in luggage. Drop off was also a mess as there was no place to put the car and no directions to bus stop. I was directed into a spot which was partially blocked by a plastic post so I couldn’t get in straight. I also was not expecting to have $250 charged to my card when the rental was PREPAID!
10.0 ExcellentSep 27 2021
The car windows would have benefited from a treatment of RainX...during a couple of rain storms the raindrops beaded up so much on the side windows and side mirrors that it was very difficult to see through them. I even stopped once to wipe them off, but they instantly beaded up again.
1.9 HorribleSep 21 2021
It began after reserving the car on Kayak, the rental was due back six hours before the time I had requested. Calls to priceline (Kayak went through priceline?) and payless were unhelpful as both said I needed to call the other to change a dropoff time. After four calls, two to each company I gave up, then I told them when I picked up the car and they said they couldn't help me either. Finally, I just dropped the car off at a time between my requested drop off and when they had scheduled me and was told it was fine and there would be no additional charge. Pick up was a nightmare, I waited for over two hours to pick up my car in Detroit. The process was poorly organized and service was slow, though the attendants at the desk were kind. The car was acceptably clean and nice. The return process was easy too. However, I was double charged for the car (from the third party I found the rental through and from Payless). I still haven't been able to get the charge from Payless removed from my card. An extra $228 with slow and unhelpful response.
1.9 HorribleSep 7 2021
Yikes - I recognize the challenges in today's rental car and employment market, but the DTW process is a total train wreck! Arrived to an office that was overwhelmed with people, lines that were not marked so that "your correct line" could not be easily identified, workers that were doing their best but angry customers, customers whose car weren't where they were sent or had overt mechanical issues, etc. The lot add additional cars parked all over and if there WAS signage for the exit, it was not apparent to me...or to the others who like me were creeping around the lot in the dark trying to get out. The process coming in was the same - left to park in the chaos where ever as no one directing traffic (or signage). Then someone comes and points me to a better place (after I'm already unpacked) and when we get there...no one there to help. I waylaid a rather lost worker to finally check out. If that's the rule at DTW, I will fly/rent elsewhere in the future.
2.0 MediocreJul 4 2021
Payless did not have its own facility, but said to use Budget/Avis. When I arrived, there was a line for Budget and for Avis but none for Payless. When I asked the staff where I should go, an employee told me he wasn't sure if there was a Payless person around and he would have to check "in a minute." He then proceeded to sit at his computer terminal and ignore me for ten minutes. I had to ask another employee who the "Payless person" was, and finally someone helped me. But then, even though I had prepaid for my reservation, it turned out that they didn't have any cars available and had to contact "dispatch" to get one. I ended up waiting a long time for a car. The car had a dirty windshield and bad wipers and was hard to see out of when it rained.
2.0 MediocreJul 12 2020
Nothing. Dumped Payless rental retrieval of rental car to Avis center where the lines were horrendous. Waited for more than an hour long to get a car instead of full size SUV for which I paid for. Most horrible rental car experience!
Budget![Budget]()
6.4 Good (288 reviews)
1 location in Detroit Metropolitan Wayne County Airport
Budget
Locations in Detroit Metropolitan Wayne County Airport
Building 287 Lucas Drive+1 734 941 3632
| Monday | 06:00 - 23:59 |
|---|---|
| Tuesday | 06:00 - 23:59 |
| Wednesday | 06:00 - 23:59 |
| Thursday | 06:00 - 23:59 |
| Friday | 06:00 - 23:59 |
| Saturday | 06:00 - 23:59 |
| Sunday | 06:00 - 23:59 |
- 7
- 7
- 6.2
- 6
- 6.5
4.0 OkayMay 25 2022
The car looked and smelled like it rolled off an impound lot. Reeked of cigarette and pot, with a cheap floral air freshener to try to cover it. Filthy cloth seats, loose metal in the door, screeching brakes, and the mirror in the visor fell into my lap when I pulled the visor down. And all this for the bargain price of $60 per day.
2.0 MediocreMay 15 2022
Car was falling apart and busted up. They changed me for two additional days when they should have only changed me for one.
8.0 ExcellentMay 11 2022
A bit of a wait on pickup to both reach the counter and get the car ready at DTW. Otherwise everything was perfect.
10.0 ExcellentMay 9 2022
N/a
2.0 MediocreMay 3 2022
We waited 2 hours to pickup our vehicle. There were plenty of cars, but this was the worst managed car rental location I have ever dealt with. Wildly understaffed and the manager did nothing to resolve the crisis. Will never rent with Budget again.
2.0 MediocreMay 2 2022
Awful -very unclear where to drop the car off Picking it up was an hour- 20 people in line with 2 wirking at the counter
6.0 GoodApr 30 2022
The check in was fast snd I got my car in 10-15 minutes and on my way. The return was fast as well but despite my asking for a receipt I never got one although I was told it will come through email. Looks like I will have to follow up to get a receipt that should have been given when I returned the car. Thanks!
10.0 ExcellentMar 20 2022
Great customer service at pick up and drop off locations.
6.0 GoodMar 15 2022
Took long time to get the car. Car smelled of cigarette smoke. Rear view mirror was taped off. At return NO receipt was provided.
2.0 MediocreMar 2 2022
Budget charged me a late charge even though I brought it back before 24 hours after I rented it.
Hertz![Hertz]()
8.5 Excellent (59 reviews)
1 location in Detroit Metropolitan Wayne County Airport
Hertz
Locations in Detroit Metropolitan Wayne County Airport
289b Lucas Drive+1 734 941 4747
| Monday | 00:00 - 01:00 |
|---|---|
| Tuesday | 00:00 - 01:00 |
| Wednesday | 00:00 - 01:00 |
| Thursday | 00:00 - 01:00 |
| Friday | 00:00 - 01:00 |
| Saturday | 00:00 - 01:00 |
| Sunday | 00:00 - 01:00 |
- 8.6
- 8.4
- 8.3
- 8.6
- 8.4
7.2 GoodJun 23 2017
Great car, some staff not-so-greatCar was excellent -- clean and ready to go. Unnecessary stress at initial check-out, but returning the car was quick and easy.Initial check-out was bad. Credit card reader didn't work, and rather than try another one (that particular card reader wasn't working), I was told to call the third party I had pre-paid for the rental (Kayak) and tell them I'd have to use a different card. Finally, I went to a different clerk further down the counter who simply ran my card on her card reader and it was fine. The whole encounter added another 15 minutes of unnecessary stress. I had also noticed the customer in front of me having a similar problem with the same clerk.
10.0 ExcellentMay 11 2017
Great CarI was expecting a Corolla and was disappointed when it wasn't available. The rental agent thought I might like a Chevy Cruise and she was right! It was very comfortable and performed well around town and on the highways.
10.0 ExcellentApr 4 2017
I appreciated the quick service once I arrived. In addition, the car was in excellent condition.Nothing - it was a great experience.
10.0 ExcellentMar 29 2017
ExcellentI was able to choose a Camry which I love. Pick up and drop off were super fast.The car was not clean; especially the windows so I had to wash it myself.
10.0 ExcellentMar 28 2017
low low costline at the counter/not enough registers open
10.0 ExcellentMar 27 2017
Great car - Great prcie - Great service!The car was excellent and the price was even better!
6.4 GoodMar 24 2017
very clean car, nice carWhen I picked up the car person was rude
6.4 GoodMar 18 2017
Check engine light was on and car ran like horrible. Transmission sounded like it was about to explode but I didn't have time to drive back to Hertz to get a different vehicle.
2.0 MediocreMar 14 2017
NothingEverything the experience is awful and awful customer service
8.8 ExcellentMar 8 2017
Quick pick up and drop off.Car wasn't great for the travel needed.
Enterprise![Enterprise]()
8.4 Excellent (46 reviews)
1 location in Detroit Metropolitan Wayne County Airport
Enterprise
Locations in Detroit Metropolitan Wayne County Airport
330 Lucas Dr+1 844 934 1085
| Monday | 06:00 - 23:59 |
|---|---|
| Tuesday | 06:00 - 23:59 |
| Wednesday | 06:00 - 23:59 |
| Thursday | 06:00 - 23:59 |
| Friday | 06:00 - 23:59 |
| Saturday | 06:00 - 23:59 |
| Sunday | 06:00 - 23:59 |
- 8.5
- 8.5
- 8.4
- 8.7
- 8.1
2.0 MediocreMay 17 2022
We were charged an extra $31 for being 3 minutes late on the drop off. Seriously? Everything else was great, including all of the people we talked with. If Corporate policy instructs a $31 charge for being 3 minutes late, we will never rent from Enterprise again.
8.0 ExcellentApr 5 2022
Space in the car was nice. It smelled like smoke, and there was a peeled orange still in the cup holder in the back
10.0 ExcellentJan 13 2022
Pick up was so easy. The gentleman that was helping me was training a new team member and he was good at juggling me and the trainer. I liked being offered water and the extra cleaning measures taken in the rental.
2.0 MediocreDec 4 2021
The store that I booked the car rental was closing at 11:00pm which was the time I scheduled to pick up the car. The flight was going to be late, thanks god I notice this the day before, otherwise I would have been stranded in Detroit Airport with my kids and no rental car.
10.0 ExcellentNov 14 2021
Great service and a free upgrade! Wonderful ride and customer service.
8.0 ExcellentNov 8 2021
I did rent the cheapest little economy car, but it was a real dog. Sounded like it was going to blow the engine at any minute. Next time I’ll reserve a nicer car.
1.9 HorribleOct 6 2021
Gas tank wasn't full ( a couple of gallons short ), Passenger seat stuck in full forward position ( unusable ), interior of car smelled ( might have been disinfectant , but not pleasant ) Value for the money terrible
10.0 ExcellentOct 1 2021
They essentially had no cars available and lots of people waiting for one. They were excellent at customer service. Whatever came out of the wash bay, no matter what you had ordered and/or paid for, they were willing to give you anything you wanted. That is great customer care.
10.0 ExcellentSep 28 2021
The total cost of the rental was more than I would have like to have spent. But in today's world of rental car pricing, I should not complain. The car was excellent, the price was high.
10.0 ExcellentSep 6 2021
Very efficient staff at pickup and drop off. Car worked well and was clean. Price was higher than I have paid in years
Avis![Avis]()
6.9 Good (64 reviews)
1 location in Detroit Metropolitan Wayne County Airport
Avis
Locations in Detroit Metropolitan Wayne County Airport
Building 295 Lucas Drive+1 734 942 3450
| Monday | 00:00 - 01:00 |
|---|---|
| Tuesday | 00:00 - 01:00 |
| Wednesday | 00:00 - 01:00 |
| Thursday | 00:00 - 01:00 |
| Friday | 00:00 - 01:00 |
| Saturday | 00:00 - 01:00 |
| Sunday | 00:00 - 01:00 |
- 7.3
- 7.4
- 6.8
- 6.7
- 6.7
4.0 OkayMay 1 2022
In the office three times to get the correct vehicle before someone finally got up from behind the counter to help
2.0 MediocreMar 7 2022
The customer service representative was extremely unpleasant and combative. From the moment we walked in, there was an attitude of hostility. Simple questions were answered with abrupt and unhelpful responses. I was not expecting for the red carpet to be rolled out for me and I understand that the night shift may come with a bit less of a cheerful attitude but her abrasive attitude was completely unnecessary. What was particularly disheartening was the fact the woman behind us in line was greeted warmly and helped promptly. It was clear the service representative decided she did not like us from the moment we walked up. We nearly cancelled our reservation and left for another rental car company but luckily the manager Zachariah came to the rescue to assist with our reservation when the woman “helping” us decided to disappear while we waited. If this Russian roulette of service representatives is what I can expect from Avis, I don’t plan on using their service in the future.
2.0 MediocreFeb 13 2022
I booked through Kayak and the price was $70, including taxes. When I dropped off, multiple charges I never agreed to were added and the total became $140, including $32.99 for waiving the extra insurance and $16.99 for a fuel surcharge when I didn’t use any of their fuel. So a good price became a bad price.
10.0 ExcellentJan 1 2022
Great experience Excellent customer service
2.0 MediocreOct 25 2021
We were overcharged and almost missed our flight because they took so long to correct the error.
5.9 OkayAug 16 2021
Staff was incredibly kind and patient but Avis corporate is failing their people. The line was out the door when I arrived from my flight because Avis has not employed enough people to work the desk. This location shares a facility with Avis's other labels (Payless and Budget). The layout for which line reached which label was unclear but the shuttle drivers were able to help direct confused customers. Once it was your turn to work with the staff, they were kind, helpful, and positive (despite being overworked themselves). The car was also not very clean. It was clear that someone had smoked in the car at some point recently (presumably an earlier customer). Hard to stomach paying the daily rate with this company, despite the great in-person staff.
3.6 MediocreAug 30 2020
Drop off was easyWaited almost 2 hrs in line to get car.. only one person working behind the desk.. with no sense of urgency to move people along.. the mist unorganized ever experienced!
5.6 OkayOct 25 2019
Staff i detroit pickup was not very helpful, the man did not explain anything, and didnt know why I was getting charged 50 dollars over the original quote. I fueled up before returning and the person at the drop of said i did t need to since the gas was included in the deal.. sooooo i spend 40 bucks to fuel something i didnt have to. Going back to enterprise with my crewCommunication
10.0 ExcellentApr 30 2019
Buses were easy to find, rental desk was fast, car was fine.
3.2 MediocreApr 29 2019
2 hrs to pick up reserved vehicle Same as flight time
Priceless![Priceless]()
9.2 Excellent (1 review)
1 location in Detroit Metropolitan Wayne County Airport
Priceless
Locations in Detroit Metropolitan Wayne County Airport
29111 Wick Rd.+1 734 413 8300
| Monday | 06:00 - 23:59 |
|---|---|
| Tuesday | 06:00 - 23:59 |
| Wednesday | 06:00 - 23:59 |
| Thursday | 06:00 - 23:59 |
| Friday | 06:00 - 23:59 |
| Saturday | 06:00 - 23:59 |
| Sunday | 06:00 - 23:59 |
- 10
- 10
- 10
- 6
- 10
9.2 ExcellentSep 16 2019
The staff was friendly and very helpfulThey don't rent to locals. Kayak should have known that before allowing me to book a nonrefundable rental!
National![National]()
7.4 Good (11 reviews)
1 location in Detroit Metropolitan Wayne County Airport
National
Locations in Detroit Metropolitan Wayne County Airport
338 Lucas Dr+1 844 934 1087
| Monday | 00:00 - 01:0006:00 - 23:59 |
|---|---|
| Tuesday | 00:00 - 01:0006:00 - 23:59 |
| Wednesday | 06:00 - 23:5900:00 - 01:00 |
| Thursday | 00:00 - 01:0006:00 - 23:59 |
| Friday | 06:00 - 23:5900:00 - 01:00 |
| Saturday | 06:00 - 23:5900:00 - 01:00 |
| Sunday | 00:00 - 01:0006:00 - 23:59 |
- 7.9
- 7.4
- 7.2
- 7
- 7.2
10.0 ExcellentSep 20 2021
We were escorted to the lot, and we got to pick our vehicle in the category we rented. There was bottled water available, as well.
1.9 HorribleAug 2 2021
I was refused a rental car because the ID reader was not up to date and did not recognize my driver’s license. It is a basic enhanced real ID from MN. Very disappointed and frustrated. I also waited at least 20 minutes for the manager to come “verify” that they couldn’t rent me a car. They didn’t even try to help me find a solution. What a waste of time. Shout out to Enterprise for finding me a rental!
10.0 ExcellentMay 7 2017
No extra charge!I overslept after international travel and returned the car late...it felt so good not to be dinged for that!
10.0 ExcellentOct 15 2016
Half the price of Hertz where I am a gold member.Great car, great price and great service.
2.0 MediocreAug 17 2016
Your website had a picture of a convertible which is what we wanted. Of course there were none but the people from National said that this is a trick by Kyak to deceive their customers. We were really wanting that car and got screwed. Thanks for the LIE
4.4 OkayJul 16 2016
Pickup was terrible. Drop off was easyThe car was great and drop off was quick and easy.The pickup was terrible. Attendant in the lot just stared right through me as I asked a question 3 times and then yelled into his radio. Eventually I gave up and figured it out myself. He never acknowledged that I was even standing there. Then i walked all the way across the lot to the building and the clerk inside asked a bunch of questions about insurance even though I purchased it when I booked the car. I didn't know it was third party but he acted like it was no good. Then told me to go out by the fence to get a truck. The only vehicles by the fence were needing maintenance. Someone drove by and told me to go back in and have him call for one. So I did. Waited 15 more minutes and the lady from Alamo came to ask if I was waiting for a truck and that it had been parked on the other side.
ACO Rent A Car![ACO Rent A Car]()
1 location in Detroit Metropolitan Wayne County Airport
ACO Rent A Car
Locations in Detroit Metropolitan Wayne County Airport
338 Lucas Dr+1 586 576 7818
Recent reviews
American Rent-A-Car![American Rent-A-Car]()
1 location in Detroit Metropolitan Wayne County Airport
American Rent-A-Car
Locations in Detroit Metropolitan Wayne County Airport
29111 Wick Road+1 734 494 2444
Recent reviews
Easirent![Easirent]()
1 location in Detroit Metropolitan Wayne County Airport
Easirent
Locations in Detroit Metropolitan Wayne County Airport
Detroit Metropolitan Wayne County Airport
| Monday | |
|---|---|
| Tuesday | |
| Wednesday | |
| Thursday | |
| Friday | |
| Saturday | |
| Sunday |
Recent reviews
Michigan Van Rental![Michigan Van Rental]()
1 location in Detroit Metropolitan Wayne County Airport
Michigan Van Rental
Locations in Detroit Metropolitan Wayne County Airport
2830 Beech Daly Road
Recent reviews
Sunnycars![Sunnycars]()
1 location in Detroit Metropolitan Wayne County Airport
Sunnycars
Locations in Detroit Metropolitan Wayne County Airport
Bldg. 338, Lucas Drive
Recent reviews
1929 travellers who hired a car in Detroit Metropolitan Wayne County Airport gave the car agency they used an average rating of 6,7
Car rental locations at Detroit Metropolitan Wayne County Airport
Good to know
Most popular car type | Intermediate |
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Top tips for hiring a car at Detroit Metropolitan Wayne County Airport
- A car rental at Detroit Metropolitan Wayne County Airport (DTW) gives you absolute freedom to drive yourself to your destination. The car also allows you to explore the city at your own pace and without hurry. With your rental car, you can visit various tourist spots, spend some time in a museum or pay homage to the zoo. From the comfort of your car rental and behind a set of wheels, you can make your trip to Detroit a convenient and more memorable one.
- You must be 25 years old and above to drive a car belonging to the Specialty/Signature or Cool Car categories as per the Detroit Metropolitan Wayne County Airport car rental requirements. However, you may still rent a vehicle in the above-mentioned classes if you’re 18 years old and in possession of the acceptable corporate number. Alternatively, you can settle for other car classes when you present a major charge card to one of the car rental agencies at the airport. Bear in mind that you'll be charged a surcharge fee per day if you’re aged between 18 and 20 years and a different amount of the same surcharge fee if you are 21 to 24 years old.
- During the car rental drop-off or return, make sure to drive straight to the airport’s car rental lots found at the northeast corner along Lucas Drive. Look for your rental car company and hand over the car keys. A shuttle bus will drop you at the Ground Transportation Center within the terminal. For the after-hours returns, ensure that you park and lock the car then place the keys and the completed car rental contract in the drop box situated in the Car Returns area before catching your flight.
- To save time and be ahead of the crowd, car rental at Detroit Metropolitan Wayne County Airport services demand that you make your car reservation in advance. Once you get to DTW airport you will only have to contact the car agency and you’ll be directed to the rental car desks located outside the terminals.
- Book your car hire at Detroit Metropolitan Wayne County Airport at least 1 day before your trip in order to get a below-average price