Book Dollar hire cars in Detroit

Detroit, MI, United States
Dec 6 — Dec 13
Same drop-off
Detroit, MI, United States
Tue 6/12
Noon
Tue 13/12
Noon
Driver's age:

Pros

" and accommodating."(in 1049 reviews)
"We had a ."(in 361 reviews)
" and accomodating."(in 1049 reviews)

Cons

"I will dollar again."(in 256 reviews)
"The was bad."(in 326 reviews)
"I'll your services!"(in 256 reviews)

Reviews for Dollar in Detroit

Overall rating7.4 GoodBased on 59 reviews
Cleanliness
7.7
Comfort
7.8
Overall
7.3
Pick-up/Drop-off
7.4
Value for money
7.4

Recent reviews

Traveller rating
55
26
29
33
0
Find reviews that mention:
10.0
Did have a reservation, but seems with the people in front of who did not have reservation received a car of my class. By the time they got to the 2 people who had reservation who were in the same boat as me.. Had to wait an 1/2 hr plus to receive vehicle(s). Seems this part of the system does not work as well for people who have reservations.. Especially when flight # ,airline and time of pickup was already in thier system... Have been in this posistion before, the difference was the car I reserved was waiting for me, while the people without reservations were the ones waiting for their car...Reviewed Nov 14 2022
review fromkayak
6.0
Initially, dollar did not have the vehicle class that I selected. The manager at dollar did not want to go out of her way to please me. She was very rude. She wanted to give me a Kia as a replacement to my Chrysler 300. She stated that it was in the same class of vehicle. The friendly gentleman who was retrieving cars went out of his way to replace my 300 with a Volvo. Other than the manager of the store, everyone else and the service was fantasticReviewed Oct 30 2022
review fromkayak
2.0
Dollar charged me these fees like: CONCESSION FEE RECOVERY 11.11 % T $ 21.04 CUSTOMER FAC T $ 3.00 VEHICLE LICENSE COST RECOVERY T $ 3.09 TAX $ 17.07 TOTAL $45.01 Can they do that? Am not happy. Class actions could follow.Reviewed Sep 28 2022
review fromkayak
2.0
I paid over $130 in extra fees that were never mentioned when I originally booked. The listed price is a lie and you are facilitating scamming people.Reviewed Aug 27 2022
review fromkayak
10.0
Thank you so much you are really great I will definitely use you guys again for my next road trip.Reviewed Aug 16 2022
review fromkayak
10.0
Hertz is handling the "Dollar" counter. Go to their officeReviewed Aug 14 2022
review fromkayak
4.0
Long line at the pick up desk, and only one person working. About 20 minutes later, another person came, and it took her about 20 minutes to get situated and log in the system. Excuse was they have a new system and she had to reboot her computer. Then, she told be I had to pay for an upgrade to a Rogue, but that is what I had already reserved. She rechecked, and confirmed. Then, I had to pay an additional daily fee to add me as a driver. I explained when I made the reservation, it was paid by my husband's credit card, even though he cannot drive, he paid for it. The on line reservation would not allow me to change the primary driver to me, so didn't think it would be an issue. At DTW, suggest putting the sign for Dollar with the Hertz sign. We walked down to the Dollar sign, and was surprised to find out he needed to walk back to Hertz.Reviewed Jul 5 2022
review fromkayak
10.0
Nice and quick processReviewed May 31 2022
review fromkayak
10.0
Everything was perfect except the driver's seat of the Camry was like sitting on a piece of wood.Reviewed May 24 2022
review fromkayak
4.0
Windshield wiper blades were worn and torn. Had to drive in rainstorm and I had a very hard time seeing. Safety hazard. Paid for a full size car and was given a midsize car. We left there feeling ripped off. We have never complained about a rental car before because we were always happy with them. This time was very different. Susan BensonReviewed May 15 2022
review fromkayak
8.0
We had a generally great experience but when we arrived, there was not a car in our category, though we were sent to the lot twice with assurances there was. It took us about half an hour to get a vehicle. The staff member on duty was very helpful and gave us an upgrade that we really enjoyed. She deserves a medal, but the system needs to run more smoothly.Reviewed Apr 11 2022
review fromkayak
2.0
Flight was late and called upon arrival for oickup to be notified thst company would be closed by the time I got bags and arrived… asked for options solutions only to be told nothing they could do and come back Monday. This was Saturday. Went ahead took a shuttle to rental area hopefully to maybe get another rental company. Hertz group on same counter as Dollar honored my reservation made with dollar and said they do this all the time. There were 3 other people there doing same thing and they took car of all of us and luckily they had a car for me too. Very poor customer service on dollars part and non of us will make the mistake again with dollar. A little training and maybe compassion might go along way cause it “ain’t all about the Dollar”Reviewed Dec 15 2021
review fromkayak

Where can I find Dollar hire cars in Detroit?

334 Lucas Dr, Dollar car hires

Address

334 Lucas Dr

Hours

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Sunday07:00 - 23:00
Saturday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Wednesday07:00 - 23:00

Phone

+1 866 434 2226

Good to know

Most popular location

334 Lucas Dr

Most popular car type

Standard

Top tips for hiring a car from Dollar in Detroit

  • Standard car hire from Dollar in Detroit are around 78% cheaper than other car types, on average.

FAQs about hiring a car from Dollar in Detroit