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2.0
First thing I did not get the car I ask for. The price of the car was to expensiveReviewed Apr 23 2022
review from![cheapflights]()
10.0
The staff there was nice and very easy to work with.Reviewed Mar 17 2022
review from![kayak]()
4.0
The vehicle is clean but not well-maintained. The suspension was very stiff and felt like it did not exist. The door light alarm was always on, even I closed all the doors firmly several times. And I had to walk across the parking lot to find the car in the rain by myself.Reviewed Feb 19 2022
review from![kayak]()
8.0
Exterior of car was not clean. I upgraded to a luxury car category and the employees working did not really understand well which cars belong in that category. I expected a better overview of which cars I could take out of this category. Next time I will not upgrade due to this.Reviewed Jan 6 2022
review from![kayak]()
10.0
Pros:Tricia was top-notch, extremely helpful to me when I was picking up the car and dropping it off. I wish more rental car companies had people like her to help folks like me!Reviewed Feb 16 2020
review from![kayak]()
7.2
Pros:2019 Camry was a great car.Cons:$13/day to add a spouse as a driver is ridiculous. Every other car rental company that I’ve used does this for free. Will not be using Thrifty in the future on this basis.Reviewed Dec 29 2019
review from![kayak]()
3.6
Cons:Vehicle smelled like smoke. Vehicle not ready when arrived. Rude drop off.Reviewed Dec 26 2019
review from![kayak]()
7.2
Pros:The pickup was easy since there was no other customer in the office. The place was D E A D. That was good for me.Cons:The drop off process was very poor. There was no attendant. I was just told to leave the car in the lot and walk away. Someone would process it later and send me a receipt. But one day later I still do not have a receipt !!Reviewed Dec 10 2019
review from![kayak]()
7.2
Pros:The van ran good. We needed to keep it longer, it was very easy to call the 800 # and extent the time.Cons:The pick up & drop off process needs improvement. The people behind the desk seem indifferent and lazy. We had to write down the damage on the vehicle, which was dirty and hard to tell. Upon return, there was no one outside to accept the vehicle. When I went inside, I was asked to return the key to the vehicle & get the mileage. No one looked at the carReviewed Dec 6 2019
review from![kayak]()
5.2
Pros:Staff was friendlyCons:The shuttle took 15min to come, it was nowhere in sight, while Avis and Hertz etc has 3 come by one after the other, barely picked me up right before 1am, it’s when they close, so i almost didn’t get my car. Stood in the cold for awhile. It wasn’t that unbearable but the fact that i saw everyone else’s shuttle come 3 times and my company closed at 1am and it was 12:52 when they picked me up. I would rather not use Thrifty’s again if i has a choice.Reviewed Nov 21 2019
review from![kayak]()
7.2
Cons:Car was not ready when we arrivedReviewed Nov 20 2019
review from![kayak]()
7.2
Pros:Nice carCons:Pick-up was hectic and I think I was charged more than I was quotedReviewed Nov 15 2019
review from![kayak]()