Book Budget car hires in Detroit

Pros: Convenient location. The customer service lady at pick-up could not have been more friendly.

Cons: Car smelled like previous renter had smoked in it - Spraying it with Febreeze every so often helped, but didn't completely eliminate the problem. I had signed up for the insurance when I reserved the car, so I thought that is what they meant when they asked me if I wanted insurance. It wasn't. They added their own insurance policy which was much more than the plan I had agreed to with the reservation. I was able to get it fixed so I wasn't paying for double insurance and trust me their insurance is about triple what the other insurance was. Lesson learned. Finally, drop off was not as easy as expected. Didn't know I was supposed to hunt down the car with the flashing yellow light in the parking lot, so after going inside, I had to go back out and drive around the lot. Once I found her, she wanted the car parked somewhere else so I had to move the car again. Wish they had an easier drop-off.

Pros: Friendly staff

Cons: Budgets internet went down that morning so spent nearly 1 hour waiting in line and checking out which is not acceptable in my opinion.

Pros: Location is a little tricky, but due to Airport authority not Budget

Cons: Vehicle was not cleaned out or in, but not trashed.