Guest reviews
Overall rating
7,4
Good
Based on 4 365 reviews
Cleanliness
7,4
Comfort
7,3
Pick-up/Drop-off
6,5
Value for money
7,0
Recent reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
great car
car available
car was great
drop off the car
easy drop
picked up the car
long line
took a few minutes
great service
car smelled
friendly staff
great experience
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10,0
Pros: Very nice car.
Cons: Nothing
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10,0
Pros: An upgrade without even asking for it :) The front desk staff was professional and courteous and even walked me to my car :)
Cons: Everything went smoothly, no complaints.
review from
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7,6
Pros: Friendly staff
Cons: Budgets internet went down that morning so spent nearly 1 hour waiting in line and checking out which is not acceptable in my opinion.
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10,0
Pros: Helpful staff at check in
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5,2
Pros: New car model
Cons: Check in, car smell
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8,0
Pros: Location is a little tricky, but due to Airport authority not Budget
Cons: Vehicle was not cleaned out or in, but not trashed.
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10,0
Cons: Car was a little smelly
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10,0
Cons: The line was long and it took a long time to get the vehicle but my service was excellent
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2,0
Pros: The drop off was quick, understanding and pleasant.
Cons: The pickup was terrible. They put me in three diff cars, none were clean, took over an hour.
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4,0
Cons: Someone could have checked the door locks, none worked.
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4,8
Pros: I enjoyed the vehicle selection and cleanliness of the car. Employees tried to be helpful
Cons: Fastbreak was not available after 11pm. I then had to go inside and the computer system was down, so it added about twenty minutes (at midnight). The system was down again during drop off. Added another twenty minutes with everyone waiting in line to drop off cars.
review from
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4,8
Pros: Price was very good considering that reservation was made within 48 hours.
Cons: Long wait time at Budget counter to pick up car. Also had to wait because they're printer was having problems. They only had 2 people working the counter and they didn't seem to care that customers were waiting close to 30 minutes. I didn't like the car I was given, too big.
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10,0
Pros: Very nice car.
Cons: Nothing
review from
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10,0
Pros: An upgrade without even asking for it :) The front desk staff was professional and courteous and even walked me to my car :)
Cons: Everything went smoothly, no complaints.
review from
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10,0
Pros: Helpful staff at check in
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10,0
Cons: Car was a little smelly
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10,0
Cons: The line was long and it took a long time to get the vehicle but my service was excellent
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7,6
Pros: Friendly staff
Cons: Budgets internet went down that morning so spent nearly 1 hour waiting in line and checking out which is not acceptable in my opinion.
review from
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8,0
Pros: Location is a little tricky, but due to Airport authority not Budget
Cons: Vehicle was not cleaned out or in, but not trashed.
review from
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5,2
Pros: New car model
Cons: Check in, car smell
review from
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2,0
Pros: The drop off was quick, understanding and pleasant.
Cons: The pickup was terrible. They put me in three diff cars, none were clean, took over an hour.
review from
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4,0
Cons: Someone could have checked the door locks, none worked.
review from
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4,8
Pros: I enjoyed the vehicle selection and cleanliness of the car. Employees tried to be helpful
Cons: Fastbreak was not available after 11pm. I then had to go inside and the computer system was down, so it added about twenty minutes (at midnight). The system was down again during drop off. Added another twenty minutes with everyone waiting in line to drop off cars.
review from
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4,8
Pros: Price was very good considering that reservation was made within 48 hours.
Cons: Long wait time at Budget counter to pick up car. Also had to wait because they're printer was having problems. They only had 2 people working the counter and they didn't seem to care that customers were waiting close to 30 minutes. I didn't like the car I was given, too big.
review from
Other suppliers in Detroit scored
Where can I find Budget hire cars in Detroit?
Building 287 Lucas Drive, Budget car hire
Address
Building 287 Lucas DrivePhone
+1 734 941 3632FAQs about hiring a car from Budget in Detroit
How many car hire locations does Budget have in Detroit?
Budget has 1 car hire location in Detroit. Take a look at our Budget hire location map to find the best car hires near you.
Does Budget have a car hire location at the airport: Detroit Metropolitan Wayne County Airport (DTW)?
Yes
Does Budget offer shuttle or airport pick-up services from Detroit Metropolitan Wayne County Airport (DTW)?
Yes
