Book Hertz hire cars in Detroit

• What are the age requirements to book Hertz car rentals in Detroit?

  Detroit, as with most places in the United States, requires a minimum age of 21 years old to rent a vehicle. Drivers younger than 25 may be asked to pay an additional young driver’s fee. Note that some specialty or luxury car rentals may have higher age requirements.

• Where is the best location to pick up my vehicle when I book Hertz car rentals in Detroit?

  Hertz provides a rental counter at the Detroit Metropolitan Wayne County Airport, allowing for a seamless experience for travelers arriving in the city by plane. This can save valuable time, especially for those with busy schedules or tight itineraries. In addition, the proximity of this Hertz location to major highways also allows for easy navigation to various destinations in Detroit and the surrounding areas and makes picking up rental cars equally convenient for those traveling in by means other than flight.

• Am I allowed to bring my pet when I book Hertz car rentals in Detroit?

  Hertz has a pet-friendly policy that allows animals to accompany their owners in the agency’s rental cars so long as they are secured in a crate or carrier. Note that service animals are generally exempt from these policies and are allowed in the vehicle without a carrier or crate. Renters are responsible for ensuring that vehicles are returned clean and free from excess hair and odors.

• What is the most popular car hire from Hertz in Detroit?

  Small hire cars (Chevrolet Trax or similar) are the most frequently booked hire car types from Hertz in Detroit.

• How many car hire locations does Hertz have in Detroit?

  Hertz has 3 hire locations in Detroit. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Detroit Metropolitan Wayne County airport (DTW)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Detroit Metropolitan Wayne County airport (DTW)?

  Yes

Reviews for Hertz in Detroit

Recent reviews

Traveller rating

Wonderful

6

Very Good

4

Good

0

Okay

3

Fair

0

Mediocre

0

Poor

4

2.0

The car is fine. I checked in myself. Had a hard time finding my parking space. Had to walk back and forth through the parking lot. But the worst part was when I needed to extend the rental, I had to spend 1/2 an hour on the phone constantly being put on hold because I had booked my rental through Kayak rather than directly through Hertz. More and more I’m learning these 3rd party apps do nothing but make things worse. I was offered a link to extend the rental via email. But the link did not work because of Kayak. Just like every other company, all you care about is money.Reviewed May 20 2026

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10.0

The staff was very helpful and friendly when I picked up my car, they even brought it to me and explained everything. When I dropped it off , it was so easy. Thank you so much.Reviewed Sept 21 2025

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6.0

I liked the ease of pickup and dropoff, did not like charge for spouse drivingReviewed Aug 11 2025

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2.0

Terrible customer service. Would never use againReviewed May 25 2025

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10.0

Car at the pick up needed some more clean.Reviewed Oct 12 2024

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2.0

Advertised rate for my trip was $105 on Kayak. When I picked up the car it was $211 and after returning the car the final receipt was $250. (Not inclduReviewed Aug 6 2024

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2.0

The vehicle was filthy... Nobody should let a vehicle out the door like that. You make your bed You wash your dishes You wash the car before you put it on the lot SimpleReviewed Jul 31 2024

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6.0

Received service immediately upon arrival. Checking in was ok; agent seemed distracted. We waited a while for the vehicle to be brought to us. Overall, ok.Reviewed Jul 30 2024

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6.0

The car ran poorly. It had over 53K miles and accelerated poorly and was sluggish. We were unable to swap it out because we were under tight time constraints and in different cities. The fuel economy was decent, but the car struggled to go over 60mph as needed on I-94.Reviewed Jul 21 2024

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8.0

At the last minute, when I went to pick up the car, I was an 1-2 hour early. The Hertz representative charged me extra money for picking up my car early, which I think is ridiculous. You are allowed to pick up cars as early as previous nite with no charges in cities where office closes at 5 pm., but Hertz charged me for 2 hours extra. Ridiculous!Reviewed Mar 23 2024

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10.0

I Was supposed to show up at 8pm, but got an earlier flight to keep my options open because I know there was a car shortage. Customer support on the phone said they couldn’t guarantee any thing earlier. I was expecting to sit at the Detroit airport for four hours. The guy behind the desk was Ramone, and he was professional, friendly, and made absolutely certain I got on the road almost as early as I could make it. Ramone didn’t just saved my bacon, but he helped me get to have a full Thanksgiving with a girl I’m in love with, all with a smile on his face. Please give him a raise or someone is going to hire him out from under you. I’ve usually rented from enterprise, but I’m going with y’all first from now on just because of that guy. Thanks! Y’all are the best!Reviewed Dec 1 2021

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8.0

Service by staff at pick-up and drop off was great. The vehicle was not really what we had expected and I did have to take a lot of photographs due to damage and scratches on the vehicle upon pick-up.Reviewed Oct 19 2021

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