Book Avis hire cars in Charlotte

Reviews for Avis in Charlotte

Recent reviews

Traveller rating

Wonderful

5

Very Good

5

Good

0

Okay

2

Fair

1

Mediocre

0

Poor

25

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car was clean

2.0

The vehicle was not available when I arrived and had to call to transfer reservation to another store.Reviewed May 1 2023

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2.0

The customer service was horrible. First and last time doing business with Avis.Reviewed Apr 20 2023

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2.0

Avis policy prohibits the rental of a car without a return flight or major credit card. That was not disclosed at the time of reservation. The bigger issue was that the agent lied and said no rental car company in the airport would rent with one of those two things. Untrue! Dollar and Hertz both rented to the people the Avis agent turned away.Reviewed Mar 16 2023

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10.0

Beautiful vehicle and you couldn’t beat the priceReviewed Feb 28 2023

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10.0

A lot of pet hair left in back seat. Very comfortable car.Reviewed Jan 28 2023

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10.0

Everything went very smoothly. Would rent from Avis again!Reviewed Oct 3 2022

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2.0

There wasn’t a car for me when I arrived to pickup despite having made the reservation weeks ago. I waited for an hour for one to arrive, and eventually received a Prius/sedan despite reserving and paying for an SUV. The man at pickup acted like it was my fault for not knowing this was a common problem. Next time, I expect to be warned in advance that my pickup is delayed, and I expect to be reimbursed for the difference in value of the two cars (sedan vs SUV). Disappointing experience and I’ll be reluctant to use Avis again.Reviewed Sep 18 2022

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6.0

Very long line to check in. Car had a slow leak in one tire which was ignored when I brought it to dispater’s attention. Over 37,000 miles on car. Worn tires. Gunk on windshield that I had to scrape offReviewed Aug 9 2022

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2.0

40 minute wait for pick up. Long line, little staff. Car had not been cleaned, but was not initially noticed because pickup was in dark parking garage.Reviewed Aug 5 2022

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8.0

Vehicles were nice and clean. Staff was courteous. However, line was excessively long and slow.Reviewed Jul 26 2022

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2.0

I waited nearly an hour to get my car. I paid for and ordered a Full Sized Pickup (F-150 or larger) and was given a little Escape mini compact suv. I’m 6’4” and was super cramped in it. It was laden with dents / dings, and I could not pickup the mattresses and comforters than I needed to get so I had to pay $500 for delivery. The tank was half full when I picked it up and I was also still charged for the Large Pickup cost.Reviewed Jul 14 2022

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4.0

At the CLT Airport (Terminal) to Pick up the Vehicle the 45 min wait in line with one Customer Rep for almost 20 (the next 25 two more employees showed up) min is not acceptable when you have 23 people in line! Though the employees were very apologetic and nice. I felt bad for them - better management!Reviewed Jul 13 2022

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• What is the most popular car hire from Avis in Charlotte?

  Intermediate (Toyota Corolla or similar) is the most frequently booked car hire type from Avis in Charlotte.

• How many car hire locations does Avis have in Charlotte?

  Avis has 8 hire locations in Charlotte. Take a look at our Avis hire location map to find the best car hire near you.

• Does Avis have a car hire location at the airport: Douglas airport (CLT)?

  Yes

• Does Avis offer shuttle or airport pick-up services from Douglas airport (CLT)?

  Yes