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Greenville Airport car hire reviews and directory
Rated no. 1
National
Best rated
10,0 Excellent (3 reviews)
1 location at Greenville Airport
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National reviews
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National
Locations at Greenville Airport
500 Aviation Parkway
+1 844 378 0640
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National reviews at Greenville Airport
Rated no. 2
Enterprise
9,2 Excellent (17 reviews)
1 location at Greenville Airport
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Enterprise reviews
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Enterprise
Locations at Greenville Airport
500 Aviation Pkwy Ste 15
+1 864 655 5250
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8,4
Decent rental
Pros: Car drove nicely and was fairly new; rental agent was very friendly and helpful at GSP.
Cons: Car was not cleaned; it had trash from the previous renter, and the previous renter's contract, inside. Outside was dirty.
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10,0
Pros: great rental. quick check out and in, great car.
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8,8
Hybrid
Pros: The agent gave me three choices and recommended the Ford Focus Hybrid. Good car and great gas mileage. Drove from from Greenville/Spartanburg airport to Black Mountain, NC and locally in BM over the weekend and back to the airport on Sunday. Only used $10 of as. Plus the price for the rental could not be beat.
Cons: There was a dent in the passenger door and after walking to the car, I had to walk back to the ticket punter to let them know.
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10,0
Pros: Car was ready, no waiting at arrival. Car return was also extremely efficient.
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9,6
Clean, low milage vehicle, very reasonable price,
Pros: Car was clean, price was good, no problems what so ever. When i returned the car at the terminal, i needed a ride to Stevens Aviation, about a mile away. The people at Enterprise took care of getting me there. Excellent service.
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10,0
Great Service
Pros: The staff was attentive and very helpful. The car was clean and I haven't been experiencing this with other companies lately.
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10,0
First time-Impressive!
Pros: The counter personnel at pick up and drop off were very professional and enthusiastic even though they were busy. I could'nt find my car at pick up and one of the counter people stepped out and located it for me. The Car was very comfortable and had all the necessary buttons to make a long journey tolerable.
Cons: Nothing
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7,2
Enterprise earns an A; car earns a D
Pros: Everything EXCEPT for the car I rented (Nissan Sentra) was to-notch. Excellent service. Quick out, quick in.
Cons: I had a choice between the Sentra and a Chevy Cruze. I should have taken the Cruze. The Sentra was a very very basic model, hardly any features. Manual seats. Zero pickup. But that's mostly on me and certainly no reflection of Enterprise's exemplary customer service.
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10,0
Pros: great rental. quick check out and in, great car.
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8,8
Hybrid
Pros: The agent gave me three choices and recommended the Ford Focus Hybrid. Good car and great gas mileage. Drove from from Greenville/Spartanburg airport to Black Mountain, NC and locally in BM over the weekend and back to the airport on Sunday. Only used $10 of as. Plus the price for the rental could not be beat.
Cons: There was a dent in the passenger door and after walking to the car, I had to walk back to the ticket punter to let them know.
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10,0
Pros: Car was ready, no waiting at arrival. Car return was also extremely efficient.
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9,6
Clean, low milage vehicle, very reasonable price,
Pros: Car was clean, price was good, no problems what so ever. When i returned the car at the terminal, i needed a ride to Stevens Aviation, about a mile away. The people at Enterprise took care of getting me there. Excellent service.
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10,0
Great Service
Pros: The staff was attentive and very helpful. The car was clean and I haven't been experiencing this with other companies lately.
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10,0
First time-Impressive!
Pros: The counter personnel at pick up and drop off were very professional and enthusiastic even though they were busy. I could'nt find my car at pick up and one of the counter people stepped out and located it for me. The Car was very comfortable and had all the necessary buttons to make a long journey tolerable.
Cons: Nothing
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8,4
Decent rental
Pros: Car drove nicely and was fairly new; rental agent was very friendly and helpful at GSP.
Cons: Car was not cleaned; it had trash from the previous renter, and the previous renter's contract, inside. Outside was dirty.
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7,2
Enterprise earns an A; car earns a D
Pros: Everything EXCEPT for the car I rented (Nissan Sentra) was to-notch. Excellent service. Quick out, quick in.
Cons: I had a choice between the Sentra and a Chevy Cruze. I should have taken the Cruze. The Sentra was a very very basic model, hardly any features. Manual seats. Zero pickup. But that's mostly on me and certainly no reflection of Enterprise's exemplary customer service.
review from
Rated no. 3
Alamo
8,9 Excellent (36 reviews)
1 location at Greenville Airport
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Alamo reviews
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Alamo
Locations at Greenville Airport
500 Aviation Pkwy Ste 15
+1 844 378 0641
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10,0
Pros: Easy rental and return. Professional and friendly staff. Perfect vehicle for our needs.
Cons: Lack of information about the air system. (The rear ventilation was locked and we could not change it)
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10,0
Local great, national not great
Pros: The local agents were helpful, responded to issues and managed resolution at their level. Thank you. Rely on your local agents for everything and give them more funding. The corporate level is not helpful.
Cons: Your national level "1-800" customer service needs improvement. You failed to give me an accurate local agency phone number. You tried to bill me extra costs for a pre-paid rental, due to change in my flight itinerary that resulted in me using the car for less time than what I paid for. Retarded. Your policy driven response to everything is not customer friendly. Simply refer all customers DIRECTLY to the local agent they'll be dealing with and all will work out well. But your corporate level customer service made me not want to use Alamo again. Fortunately for you, your local agents redeemed Alamo name.
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10,0
Pros: Easy pick up and drop off. Size of vehicle was good. The dollar amount for the rental initially was ok (reserved on-line thru Kayak.) However, when I went to pick up the vehicle at Alamo, the overall price was lower by about $130. Nice surprise. (Not certain why ordering online would be more expensive though).
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10,0
Very Satisfied!
Pros: We received a free upgrade. Great Staff and check in and out was a breeze!
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8,0
Pros: Beautiful mustang convertible!
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2,0
Poor experience
Pros: None
Cons: I needed to cancel my rental car and was charged $10 to do so. In addition, the individuals I talked with were very rude and were going to charge $10/gallon to fill the car up. I have never experienced such a high price for the company to fill the car up with gasoline. I will remember this experience and likely will not return.
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2,0
Refused Reservation - Stranded in Greenville
Pros: Nothing
Cons: They called me while my flight was landing and left a message saying my reservation wasn't going to be honored. I ended up stranded in Greenville until I found a taxi willing to drive me the 80 miles home.
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10,0
Pros: The price
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10,0
Wonderful all around!
Pros: The staff at GSP Alamo were beyond kind and helpful! They could not have been any more pleasant. They all tried to help with anything the best they could. We traveled with three kiddos and they were understanding and patient with us. The car we received was perfect as well! Very nice. Nothing bad to say! Would definitely rent from here again!
Cons: Nothing
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2,0
Terrible car rental
Pros: Nothing
Cons: The car was suppose to be mid size but wasn't. It was very unsafe and needed an alignment . It felt like I was in a golf cart on the highway. I took it back early because it was so unsafe to drive.
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7,2
Pros: the price and ease of rental
Cons: Car did not seem like it was cleaned before they rented it to me
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10,0
Great Experience
Pros: Easy pickup and drop off. reasonable rates.
Cons: paid to top off with 1/4 tank of gas for $8. But, when I got into the car there was only 1/4 tank of gas in there. Not sure why?
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10,0
Pros: Easy rental and return. Professional and friendly staff. Perfect vehicle for our needs.
Cons: Lack of information about the air system. (The rear ventilation was locked and we could not change it)
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10,0
Local great, national not great
Pros: The local agents were helpful, responded to issues and managed resolution at their level. Thank you. Rely on your local agents for everything and give them more funding. The corporate level is not helpful.
Cons: Your national level "1-800" customer service needs improvement. You failed to give me an accurate local agency phone number. You tried to bill me extra costs for a pre-paid rental, due to change in my flight itinerary that resulted in me using the car for less time than what I paid for. Retarded. Your policy driven response to everything is not customer friendly. Simply refer all customers DIRECTLY to the local agent they'll be dealing with and all will work out well. But your corporate level customer service made me not want to use Alamo again. Fortunately for you, your local agents redeemed Alamo name.
review from
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10,0
Pros: Easy pick up and drop off. Size of vehicle was good. The dollar amount for the rental initially was ok (reserved on-line thru Kayak.) However, when I went to pick up the vehicle at Alamo, the overall price was lower by about $130. Nice surprise. (Not certain why ordering online would be more expensive though).
review from
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10,0
Very Satisfied!
Pros: We received a free upgrade. Great Staff and check in and out was a breeze!
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10,0
Pros: The price
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10,0
Wonderful all around!
Pros: The staff at GSP Alamo were beyond kind and helpful! They could not have been any more pleasant. They all tried to help with anything the best they could. We traveled with three kiddos and they were understanding and patient with us. The car we received was perfect as well! Very nice. Nothing bad to say! Would definitely rent from here again!
Cons: Nothing
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10,0
Great Experience
Pros: Easy pickup and drop off. reasonable rates.
Cons: paid to top off with 1/4 tank of gas for $8. But, when I got into the car there was only 1/4 tank of gas in there. Not sure why?
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2,0
Poor experience
Pros: None
Cons: I needed to cancel my rental car and was charged $10 to do so. In addition, the individuals I talked with were very rude and were going to charge $10/gallon to fill the car up. I have never experienced such a high price for the company to fill the car up with gasoline. I will remember this experience and likely will not return.
review from
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2,0
Refused Reservation - Stranded in Greenville
Pros: Nothing
Cons: They called me while my flight was landing and left a message saying my reservation wasn't going to be honored. I ended up stranded in Greenville until I found a taxi willing to drive me the 80 miles home.
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2,0
Terrible car rental
Pros: Nothing
Cons: The car was suppose to be mid size but wasn't. It was very unsafe and needed an alignment . It felt like I was in a golf cart on the highway. I took it back early because it was so unsafe to drive.
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Rated no. 4
Hertz
8,9 Excellent (62 reviews)
1 location at Greenville Airport
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Hertz reviews
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Hertz
Locations at Greenville Airport
2000 Gsp Drive
+1 864 655 5300
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10,0
Pros: Everything was quick and smooth. The vehicle was what I expected.
Cons: If you aren't flying in, you do have to park overnight in airport parking (which costs money). The process is easy though, and there is a shuttle.
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10,0
Pros: Nice staff and easy pick up and drop off.
Cons: Always, the price. Other than that it was fine.
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10,0
Pros: Friendly staff
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8,8
Pros: Staff was good pick up and drop off very easy
Cons: The price for a one day renatal I felt Was a bit high
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7,6
Extra fee
Pros: Car was very nice
Cons: There was a extra charge and the lady could not tell us why or what it was for.
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5,6
What was that smell?
Pros: Easy pick up and drop off
Cons: The car had a horrible smell inside (especially when parked in the sun). Not sure if it was from smoking or other. It would go away once the A/C got going but was really bad until air began to circulate.
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4,8
Pros: Nice ride
Cons: Dirty when picked up. Also agent would not allow me to upgrade to a larger vehicle - Yukon XL for more luggage space
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10,0
Nice clean car.
Pros: Car
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9,6
escaped
Pros: love the ford escape and versatility. great deal on the rental location in relationship to airport (gsp) was excellent. very little wait. csr acted like a pro
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10,0
Pros: Pre-paid and everything went smoothly. Pick=up and drop=off seamless
Cons: Nothing - all good.
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10,0
Pros: Friendly, fast and Super easy.
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10,0
No hassle at all
Pros: My rental experience with Kayak has been phenomenal. The Hertz-staff at GSP-Airport in SC/USA guided me in a very polite way through the procedure. Everything from the day of pickup to the drop off went seamlessly.
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10,0
Pros: Everything was quick and smooth. The vehicle was what I expected.
Cons: If you aren't flying in, you do have to park overnight in airport parking (which costs money). The process is easy though, and there is a shuttle.
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10,0
Pros: Nice staff and easy pick up and drop off.
Cons: Always, the price. Other than that it was fine.
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10,0
Pros: Friendly staff
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8,8
Pros: Staff was good pick up and drop off very easy
Cons: The price for a one day renatal I felt Was a bit high
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10,0
Nice clean car.
Pros: Car
review from
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9,6
escaped
Pros: love the ford escape and versatility. great deal on the rental location in relationship to airport (gsp) was excellent. very little wait. csr acted like a pro
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10,0
Pros: Pre-paid and everything went smoothly. Pick=up and drop=off seamless
Cons: Nothing - all good.
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10,0
Pros: Friendly, fast and Super easy.
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10,0
No hassle at all
Pros: My rental experience with Kayak has been phenomenal. The Hertz-staff at GSP-Airport in SC/USA guided me in a very polite way through the procedure. Everything from the day of pickup to the drop off went seamlessly.
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5,6
What was that smell?
Pros: Easy pick up and drop off
Cons: The car had a horrible smell inside (especially when parked in the sun). Not sure if it was from smoking or other. It would go away once the A/C got going but was really bad until air began to circulate.
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4,8
Pros: Nice ride
Cons: Dirty when picked up. Also agent would not allow me to upgrade to a larger vehicle - Yukon XL for more luggage space
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Rated no. 5
Avis
8,8 Excellent (16 reviews)
1 location at Greenville Airport
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Avis
Locations at Greenville Airport
1960 GSP Drive
+1 864 877 6456
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10,0
Pros: very easy drop off
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10,0
Pros: Promptness and ease of completing the transaction
Cons: Na
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6,8
See above review
Pros: See above review (for Philadelphia)
Cons: See above review (for Philadelphia)
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3,6
Stinky
Pros: Liked the customer service agents. They were awesome.
Cons: The car smelled..no REEKED..of cigarettes. Someone didn't charge the $250 fine for smoking in the vehicle I guess. Also the tires had limited tread and the vehicle was all over the highway. What an awful experience.
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Rated no. 6
Budget
8,2 Excellent (54 reviews)
1 location at Greenville Airport
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Budget
Locations at Greenville Airport
1960 Gsp Drive
+1 864 879 2134
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10,0
Cons: Easy pick-up, easy drop-off, then, of course, this is from GSP where everything is easy.
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10,0
Pros: GREAT CUSTOMER SERVICE!
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10,0
Pros: Quick, easy, friendly
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10,0
Wow could not have been easier
Pros: I’m always reluctant trying something new BUT like to try something new
Cons: There really was nothing I Did not like. Except The fact That I didn’t try it sooner.
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8,0
Cons: See above about credit for gas
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5,2
Pros: The employees were very friendly and efficient.
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5,6
Average
Pros: Gas mileage
Cons: Rental office was hard to find.
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6,0
Car was great, but customer service needs some help.
Pros: Picking up the cars was great! Nice car!
Cons: Taking the car back was not good at all. I left my keys in the car. I sent someone to get them. She was told that they normally throw things away that are left in the car. She waited while the "checked". Came back with nothing. 5 calls later I had a VERY nice manager on the phone who had another person check. They found the keys. This was a 6hrs process. It could have been a 20min process if they actually looked the first time.
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10,0
Pros: The dashboard/GPS SYSTEM.
Cons: N/A
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6,0
watch the hidden costs
Cons: Will charge $10/gallon if don't refill the tank. And if travel less than 75 miles, Budget wants to charge an EXTRA $14--disappointing they are DISHONEST when they should include it in the rate or tell you about it when you book the car and pick it up.
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10,0
Budget drivers again
Pros: The car was ready on time, the customer agent was efficient and friendly, and the entire process was pleasant. Budget has become my new favorite car rental agency.
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9,6
Pros: Friendly, quick & easy.
Cons: How expensive a one way rental is.
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10,0
Cons: Easy pick-up, easy drop-off, then, of course, this is from GSP where everything is easy.
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10,0
Pros: GREAT CUSTOMER SERVICE!
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10,0
Pros: Quick, easy, friendly
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10,0
Wow could not have been easier
Pros: I’m always reluctant trying something new BUT like to try something new
Cons: There really was nothing I Did not like. Except The fact That I didn’t try it sooner.
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10,0
Pros: The dashboard/GPS SYSTEM.
Cons: N/A
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10,0
Budget drivers again
Pros: The car was ready on time, the customer agent was efficient and friendly, and the entire process was pleasant. Budget has become my new favorite car rental agency.
review from
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9,6
Pros: Friendly, quick & easy.
Cons: How expensive a one way rental is.
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5,2
Pros: The employees were very friendly and efficient.
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5,6
Average
Pros: Gas mileage
Cons: Rental office was hard to find.
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6,0
Car was great, but customer service needs some help.
Pros: Picking up the cars was great! Nice car!
Cons: Taking the car back was not good at all. I left my keys in the car. I sent someone to get them. She was told that they normally throw things away that are left in the car. She waited while the "checked". Came back with nothing. 5 calls later I had a VERY nice manager on the phone who had another person check. They found the keys. This was a 6hrs process. It could have been a 20min process if they actually looked the first time.
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6,0
watch the hidden costs
Cons: Will charge $10/gallon if don't refill the tank. And if travel less than 75 miles, Budget wants to charge an EXTRA $14--disappointing they are DISHONEST when they should include it in the rate or tell you about it when you book the car and pick it up.
review from
Rated no. 7
Dollar
6,9 Good (33 reviews)
1 location at Greenville Airport
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Dollar
Locations at Greenville Airport
2429 S Highway 14
+1 864 877 7799
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9,6
Pros: The rate was very competitive.
Cons: Nothing
review from
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10,0
Free upgrade
Pros: I was glad to get an upgrade to a truck because I really ended up needing it! It also snowed the last day I was in town so it made me feel more secure while driving. The Dodge Ram was incredibly nice inside and out. The staff that rented it to me and received it back were super-friendly and efficient.
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8,0
Staffing
Pros: The service from the staff was wonderful. The shuttle driver was especially helpful, checking us in and getting us to the terminal quickly when we were running late.
Cons: The office is seriously understaffed. One clerk at the counter was multitasking as well as she could but there could have been more staff to make everything run more smoothly.
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8,0
Pros: Customer service was excellent! The price was excellent! Everyone was really friendly and the process of renting a car/dropping off was easy!
Cons: The car was only half full when I picked up. The driver's side was not vacuumed. The key fob didn't initially work to lock/unlock the door. These are all things that I'm not picky about. But for constructive criticism, this is what I would share. Overall good!
review from
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10,0
Charger Rental
Pros: Charger was a great car - that Hemi!!
Cons: Would have been nice had they washed car and windshield before I rented.
review from
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8,0
Pros: The representative, told the car returner in my ear shot that they did not need to have the receipt for gas, only a full indication on gas gauge.
Cons: Manipulative story about having to have a gas receipt with in 2 miles of the rental car office, or suffer additional charges. An awful strategy to force you to purchase the prepaid gas bad deal, or suffer consequences.
review from
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2,0
Non Rental
Pros: Price sounded good
Cons: They had no car available when I showed up to pick up my vehicle. They only had a pick-up, not a full sized car that I had reserved. Their excuse was that other people had arrived before me and all their cars were now gone. When I asked why my reservation was not held in reserve the representative hung up on me...I had to scramble to find a different company to rent a car at 10 at night at the airport to get me, my husband, daughter, and grandchild on with our vacation. No more Dollar Rentals for me and my family.
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10,0
Excellent choice
Pros: Customer service and almost new vehicle. A+
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2,0
Bait and switch
Pros: There was nothing good about this experience.
Cons: At GSP, Dollar is off airport with no clear way to get there. After having to inquire at airport Information, I had to call them and then wait for them to pick me up. And then I rented a compact car, and when I got to the counter, all they had was a Ford F150 and a minivan!! I cancelled the reservation and went to Budget.
review from
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2,8
Pros: Check out was smooth and efficient (at 5:00 AM)
Cons: Checking in was extremely slow. The staff seemed poorly trained and took forever to process a customer. The lines were not clearly marked, and some customers inadvertently cut in line before being redirected by customers, not by staff. I ordered a full-sized car, but was told only a pick-up truck or a Jeep was available. I opted for the Jeep, but when the attendant brought me to it, it was filthy. It had never been cleaned from the previous driver. I was told I could bring it back dirty--as if getting a dirty car was okay. I started to drive the care off of the lot, only to learn the tank was empty. The attendant wanted me to fill it myself, but I was already running very late because of the slow service. It was another 15 minutes before he came back with a full tank. It was as if I was the first person ever to rent from Dollar.
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7,2
Cons: Shuttle from airport to rental pickup was not on a schedule as stated.
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2,0
Cons: Never rented car! Got to GSP and found that agency offsite and had to call a number for pickup. Called for 15 minutes and line was always busy. Then got thru and out on hold. AFTER 5 MORE MINUTES OF HOLDING, GAVE UP AND RENTED FROM ANOTHER CAR RENTAL COMPANY.. BE ASSURED, WON`T EVER REPEAT THIS FIASCO AGAIN BECAUSE DON`T INTEND TO USE YOUR COMPANY AGAIN
review from
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9,6
Pros: The rate was very competitive.
Cons: Nothing
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10,0
Free upgrade
Pros: I was glad to get an upgrade to a truck because I really ended up needing it! It also snowed the last day I was in town so it made me feel more secure while driving. The Dodge Ram was incredibly nice inside and out. The staff that rented it to me and received it back were super-friendly and efficient.
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10,0
Charger Rental
Pros: Charger was a great car - that Hemi!!
Cons: Would have been nice had they washed car and windshield before I rented.
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10,0
Excellent choice
Pros: Customer service and almost new vehicle. A+
review from
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8,0
Staffing
Pros: The service from the staff was wonderful. The shuttle driver was especially helpful, checking us in and getting us to the terminal quickly when we were running late.
Cons: The office is seriously understaffed. One clerk at the counter was multitasking as well as she could but there could have been more staff to make everything run more smoothly.
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8,0
Pros: Customer service was excellent! The price was excellent! Everyone was really friendly and the process of renting a car/dropping off was easy!
Cons: The car was only half full when I picked up. The driver's side was not vacuumed. The key fob didn't initially work to lock/unlock the door. These are all things that I'm not picky about. But for constructive criticism, this is what I would share. Overall good!
review from
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8,0
Pros: The representative, told the car returner in my ear shot that they did not need to have the receipt for gas, only a full indication on gas gauge.
Cons: Manipulative story about having to have a gas receipt with in 2 miles of the rental car office, or suffer additional charges. An awful strategy to force you to purchase the prepaid gas bad deal, or suffer consequences.
review from
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7,2
Cons: Shuttle from airport to rental pickup was not on a schedule as stated.
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2,0
Non Rental
Pros: Price sounded good
Cons: They had no car available when I showed up to pick up my vehicle. They only had a pick-up, not a full sized car that I had reserved. Their excuse was that other people had arrived before me and all their cars were now gone. When I asked why my reservation was not held in reserve the representative hung up on me...I had to scramble to find a different company to rent a car at 10 at night at the airport to get me, my husband, daughter, and grandchild on with our vacation. No more Dollar Rentals for me and my family.
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2,0
Bait and switch
Pros: There was nothing good about this experience.
Cons: At GSP, Dollar is off airport with no clear way to get there. After having to inquire at airport Information, I had to call them and then wait for them to pick me up. And then I rented a compact car, and when I got to the counter, all they had was a Ford F150 and a minivan!! I cancelled the reservation and went to Budget.
review from
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2,8
Pros: Check out was smooth and efficient (at 5:00 AM)
Cons: Checking in was extremely slow. The staff seemed poorly trained and took forever to process a customer. The lines were not clearly marked, and some customers inadvertently cut in line before being redirected by customers, not by staff. I ordered a full-sized car, but was told only a pick-up truck or a Jeep was available. I opted for the Jeep, but when the attendant brought me to it, it was filthy. It had never been cleaned from the previous driver. I was told I could bring it back dirty--as if getting a dirty car was okay. I started to drive the care off of the lot, only to learn the tank was empty. The attendant wanted me to fill it myself, but I was already running very late because of the slow service. It was another 15 minutes before he came back with a full tank. It was as if I was the first person ever to rent from Dollar.
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2,0
Cons: Never rented car! Got to GSP and found that agency offsite and had to call a number for pickup. Called for 15 minutes and line was always busy. Then got thru and out on hold. AFTER 5 MORE MINUTES OF HOLDING, GAVE UP AND RENTED FROM ANOTHER CAR RENTAL COMPANY.. BE ASSURED, WON`T EVER REPEAT THIS FIASCO AGAIN BECAUSE DON`T INTEND TO USE YOUR COMPANY AGAIN
review from
Rated no. 8
Thrifty
6,8 Good (42 reviews)
1 location at Greenville Airport
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Thrifty reviews
Car hire locations
Thrifty
Locations at Greenville Airport
2429 S Highway 14
+1 864 968 9435
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Thrifty reviews at Greenville Airport
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great experience
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6,0
Cons: I did not get the car that I thought I was. Reserved a Malibu received a Kia Sol - Don't like an exposed back due to luggage and computer - wanted a trunk - i was going to have to upgrade - didn't like that
review from
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2,0
Pros: I liked the second car that I was given. I had to return the first car bc it wasn’t the size car that I had reserved and the employee refused to give me the correct size car and overcharged me. The employee had 3 verbal altercations that day while I was there with 3 different customers. Ghetto!
Cons: The employee was very rude and very little knowledge about policies and procedures. I was given a smaller car than I rented and charged $60 more than quoted online. Then had no idea the car I was given had expired plates until 2 days later when I was pulled over by the police.
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4,0
Pros: Friendly staff
Cons: I got worse car than I expected.
review from
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10,0
Pros: Drop off service nice. Got exactly what I rented online.
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8,0
Pros: Staff was very helpful, nice, and a delight to work with.
Cons: Lack of pre-pay via original company-card through kayak meant having to pay with personal card at location.
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10,0
Pros: Staff was very friendly and helpful. A+
review from
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2,8
Pros: The pick up ride.
Cons: The staff manager was quite deceptive, dishonest, and discourteous. She tried to deceive every single customer into paying more than what was quoted, unless you had proof of your quote. She willingly took care of customers out of order, and would not accept or apologize for doing so!
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10,0
Pros: Staff was most helpful, no wait, clear in giving instructions, great little car
Cons: Only only concern is that it wasn’t on the airport property.......
review from
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4,4
Pros: The car, when I finally received it, was a decent car. Other than that, nothing about the experience was satisfactory.
Cons: I had to wait 45 minutes, after arriving, while they "cleaned" the only available car! I complained, and the car-washer came out and tried to confront me about that! No overnight drop box, so I had to make an extra trip to drop the car and keys. DO YOURSELF A FAVOR - DO NOT RENT FROM HERE!!
review from
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4,4
Pros: The staff was friendly, polite and helpful, and the car was very clean!
Cons: The vehicle was in poor repair; the steering had issues, as did the cruise control and the ride quality. The Kia Forte is not a pleasant drive!
review from
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9,2
Free upgrade
Pros: Needed a last minute rental, so I grabbed the cheapest option but instead one of those tiny toy cars, they gave me a mid size pickup. Worked out perfect for where we were in South Carolina.
Cons: While getting the truck was a bonus, and the truck ran like a champ, it was pretty dirty. It was a little beat up on the exterior too, but nothing major. I think it’s totally fair though, considering we went to a place called thrifty and picked the cheapest option.
review from
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7,6
Happy with Thrifty
Pros: The staff at Thrifty was super friendly and helpful. In fact, when we arrived, Tim who worked there turned a car that had just been returned around for us in about 10 minutes because we were on a tight schedule. Good value (saved $40 compared to other services).
Cons: It was difficult to get ahold of Thrifty to call the shuttle to come get us from the airport after we landed. We ended up paying for a short Lyft because the actual Thrifty building is just outside of the airport. They also were short on cars, but it was Labor Day weekend so not too surprised. If you land at GSP, ask customer service by baggage claim for the number to call for a Thrifty shuttle.
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10,0
Pros: Drop off service nice. Got exactly what I rented online.
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10,0
Pros: Staff was very friendly and helpful. A+
review from
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10,0
Pros: Staff was most helpful, no wait, clear in giving instructions, great little car
Cons: Only only concern is that it wasn’t on the airport property.......
review from
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9,2
Free upgrade
Pros: Needed a last minute rental, so I grabbed the cheapest option but instead one of those tiny toy cars, they gave me a mid size pickup. Worked out perfect for where we were in South Carolina.
Cons: While getting the truck was a bonus, and the truck ran like a champ, it was pretty dirty. It was a little beat up on the exterior too, but nothing major. I think it’s totally fair though, considering we went to a place called thrifty and picked the cheapest option.
review from
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8,0
Pros: Staff was very helpful, nice, and a delight to work with.
Cons: Lack of pre-pay via original company-card through kayak meant having to pay with personal card at location.
review from
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7,6
Happy with Thrifty
Pros: The staff at Thrifty was super friendly and helpful. In fact, when we arrived, Tim who worked there turned a car that had just been returned around for us in about 10 minutes because we were on a tight schedule. Good value (saved $40 compared to other services).
Cons: It was difficult to get ahold of Thrifty to call the shuttle to come get us from the airport after we landed. We ended up paying for a short Lyft because the actual Thrifty building is just outside of the airport. They also were short on cars, but it was Labor Day weekend so not too surprised. If you land at GSP, ask customer service by baggage claim for the number to call for a Thrifty shuttle.
review from
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6,0
Cons: I did not get the car that I thought I was. Reserved a Malibu received a Kia Sol - Don't like an exposed back due to luggage and computer - wanted a trunk - i was going to have to upgrade - didn't like that
review from
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2,0
Pros: I liked the second car that I was given. I had to return the first car bc it wasn’t the size car that I had reserved and the employee refused to give me the correct size car and overcharged me. The employee had 3 verbal altercations that day while I was there with 3 different customers. Ghetto!
Cons: The employee was very rude and very little knowledge about policies and procedures. I was given a smaller car than I rented and charged $60 more than quoted online. Then had no idea the car I was given had expired plates until 2 days later when I was pulled over by the police.
review from
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4,0
Pros: Friendly staff
Cons: I got worse car than I expected.
review from
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2,8
Pros: The pick up ride.
Cons: The staff manager was quite deceptive, dishonest, and discourteous. She tried to deceive every single customer into paying more than what was quoted, unless you had proof of your quote. She willingly took care of customers out of order, and would not accept or apologize for doing so!
review from
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4,4
Pros: The car, when I finally received it, was a decent car. Other than that, nothing about the experience was satisfactory.
Cons: I had to wait 45 minutes, after arriving, while they "cleaned" the only available car! I complained, and the car-washer came out and tried to confront me about that! No overnight drop box, so I had to make an extra trip to drop the car and keys. DO YOURSELF A FAVOR - DO NOT RENT FROM HERE!!
review from
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4,4
Pros: The staff was friendly, polite and helpful, and the car was very clean!
Cons: The vehicle was in poor repair; the steering had issues, as did the cruise control and the ride quality. The Kia Forte is not a pleasant drive!
review from
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Car hire locations
Sunnycars
Locations at Greenville Airport
500 Aviation Dr Suite 15