Greenville Car Hire

Greenville Car Hire

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Greenville car hire information

Pick-up location Greenville
Hire locations 11
Airport locations 3

Greenville car hire reviews and directory

Rated no. 1
Hertz
Best rated
7,4 Good (49 reviews)
2 locations in Greenville
Hertz
Locations in Greenville
2000 Gsp Drive
+1 864 655 5300
518 E North Street
+1 864 240 9145
  • 7.1
  • 7.5
  • 7.6
  • 7.3
  • 7.3
Recent reviews
6,8 Good
Apr 22 2017
Decent car rental, poor service.
Pros: The car itself was pretty clean, ran great, had everything it was supposed to.
Cons: The staff did not show up to the store till almost 30 minutes past opening time, and I had issues with checking out the car. Had to wait another 15 because the manager wasn't there till 45 minutes after opening, and then had to be asked out of the back to deal with me, even though he had been phoned with the issue and knew we were waiting on him. There were no apologies, nothing. They weren't necessarily rude, but there was no effort to make things better or to acknowledge that somehow with 2 employees and a manager on site, somehow none of the three could be bothered to be there on time. I was over an hour late leaving for my business trip because of this.
8,0 Excellent
Jun 8 2017
Hertz was good - Kayak screwed me with the price
Pros: Hertz did a good job with what they did
Cons: The price that Kayak listed wasn't the final price! That amount was charged to my credit card right away but I had to pay another 25%!!! of that when I returned the car. And not because I returned it late or dirty or damaged. Just because the price on Kayak wasn't the final one. There is only one reason why I book with Kayak and not Hertz and that is the cheaper price. Got screwed on that one....very disappointing
2,0 Mediocre
Oct 12 2018
Poor service
Cons: I had a confirmed reservation...I called an hour before pickup to find out they did not have a car. No apology and not even the courtesy of calling me in advance. I will not ever rent from Hertz again.
10,0 Excellent
Jan 23 2016
Great Service
Pros: - Extreme friendliness of staff. - Ability to change payment method upon return.
2,0 Mediocre
Aug 19 2016
If you cancel you lose!
Cons: I had to cancel this reservation 2 days before travel as I was very sick. I was told that the money was NOT refundable. I should have never used this search engine and should have booked directly with Hertz. Never again!!
7,2 Good
Feb 20 2017
Lacking communication
Pros: The rental office at the airport is conveniently located.
Cons: I was not informed that: a. I needed to get my own transportation from the Airport to the 518 E North Street office b. that renting the car from the airport location meant additional expenses c. Poor soft-skills from the person at the counter.
5,2 Okay
Mar 3 2017
Car was fine, service was not.
Pros: The car was clean and comfortable. Drop off was easy.
Cons: Pick up was in a dark garage so I didn't notice that the hood wasn't completely latched. I noticed this when I stopped 40 miles away. I am very thankful that it didn't come open on the interstate. Also, we booked the car at the wrong location in Greenville. I know that is our mistake. However, by changing locations the cost went from $60 to $144. I would expect to pay more at the airport, but not more than twice as much. The lady at the desk was more concerned with some "platinum member" she was working on than the customer in front of her (me). She got aggravated when I asked if there was anything she could do about the price difference. I should have just cancelled it at that point and went elsewhere.
6,0 Good
Apr 19 2017
Downtown
Pros: Kindness and effort to please.
Cons: Didn't have the small car I wanted available, few cars on lot to choose from, gave me two upgrades but I didn't want a big car.
8,8 Excellent
Apr 26 2017
Pros: Renting through Kayak I reserved a car to pick up downtown rather than the airport. I'm pretty sure that I searched using the airport name.
3,2 Mediocre
May 2 2017
They don't have a clue
Pros: Nothing
Cons: They wanted to charge me more than double the $237 confirmation for a manager special. Told me that I didn't have a rental. I showed them the confirmation email and they said there was no record,HMMM! After about 45 minutes of arguing I was on my way. The Mgr Special was a Focus that howled loudly at 40 - 70MPH. The howling was too loud to talk without yelling. The seats were stained and it didn't look like it had been cleaned(paper and pebbles in the front seat). Also the fuel system had acceleration issues(it bogged down then kicked in). I will NEVER get a manager's special again. All in all the guy at the counter was incompetent
Rated no. 2
Thrifty
6,6 Good (31 reviews)
1 location in Greenville
Thrifty
Locations in Greenville
2429 S Highway 14
+1 864 968 9435
  • 6.5
  • 7.0
  • 7.0
  • 6.4
  • 6.5
Recent reviews
4,0 Okay
Jul 12 2019
Pros: Friendly staff
Cons: I got worse car than I expected.
6,0 Good
Jan 1 2017
Untrustworthy Thrifty Counter Representative
Pros: Helpful and friendly shuttle driver
Cons: Counter Rep stated that if I did not purchase the Road-Side assistance (from Thrifty), that Thrifty would not come out and pick upithe rental car if it had a mechanical breakdown (that was not a result of driver error). If that is true, then I will not rent from Thrifty again. If that is false, then Thrifty has a dishonest counter rep that should be reprimanded or fired.
2,0 Mediocre
Jan 11 2017
Not at the airport!! Discriminates against debit c
Pros: This place is listed as being at the airport. After looking for 15-20 mins another car rental agent told me I had to call them. They literally come pick you up with a shuttle and drive you 2 miles down the road. I only use debit and with thrifty you have to pay an extra $20 per day for insurance even if you already have insurance just because of debit card. Once I got the car it smelled like someone had used drugs in it. Returned the car the same day and was told I had been refunded but 4 days later and haven't seen refund yet. They use cheap prices to lure you to them and once your there (2 miles from airport) you have no choice but to use them or waste time riding all the way back to the airport. I never write reviews but this "experience" needed to be reviewed. On a good note the staff are nice and helpful and realized the policies were bs. They are nice folks so they probably hate working there and having to enforce these ridiculous rules.
7,6 Good
Mar 20 2017
Cons: They would not take the online insurance I had paid for online. Said they did not take third party insurance. I did the same think six months prior and they took it just fine even said it was better than theirs.
7,6 Good
Mar 27 2017
Pros: Friendly people!
Cons: Changed the cost of rental at checkout, not what was promised and not good.
6,4 Good
Mar 29 2017
Cons: Called three times was picked up 1 hour from when we landed when we drop the car off there was no driver to take us to the airport
2,0 Mediocre
Apr 5 2017
Terribleness
Pros: Nothing
Cons: Car was damaged. Rented it to me anyway. Charged my corporate CC twice. Will not send me a receipt. Car fuel was on empty. Rented for one day, they said I had it for three, and charged me for three days. Seriously, this was the worst rental car experience I have ever had. I would rather walk than use them again
6,0 Good
Apr 5 2017
Cons: They were severely understaffed and slow. I filled up the gas tank when I returned the car and it only had a half tank of gas when I started , but they refused to give me a gas credit for the half tank even after I asked twice about it. Your price of $108 ended up $121 after taxes. Car was fine, service not good at all.
10,0 Excellent
Oct 2 2017
Will use again
Pros: The girl working that morning was on her game for being 6am on Sunday. Very friendly and courteous. Drop off was just as pleasant. I got the managers special and wasn't disappointed
9,6 Excellent
Oct 30 2017
Simple in and out
Pros: Fully loaded SUV. Thank you
Rated no. 3
Enterprise
7,5 Good (8 reviews)
4 locations in Greenville
Enterprise
Locations in Greenville
1500 Laurens Rd.
+1 864 233 8182
399 N Pleasantburg Dr
+1 864 271 7080
501 Buncombe St
+1 864 242 4748
531woodruff Road
+1 864 297 5579
  • 7.0
  • 7.5
  • 8.3
  • 6.8
  • 8.0
Recent reviews
10,0 Excellent
Sep 14 2018
Pros: Easy pickup/easy return. The vehicle was extremely easy to drive and had upgrades such as power lifts to make handling of luggage easy
7,2 Good
Sep 28 2016
Pros: The Hyundai Elantra was an excellent car in very good running condition.
Cons: Pick-up in Greenville was very, very slow. The agent was distracted and inefficient. Rest room was out of commission.
10,0 Excellent
May 1 2017
Had a great time.
Pros: Vehicle was awesome.
Cons: Great fuel economy .
10,0 Excellent
Feb 2 2019
Pros: Everything was just great.
4,0 Okay
Mar 3 2019
Pros: The staff was nice
Cons: Checked the availability online before I made my plans and booking. They said they had a truck...didn’t get my car until almost 2 hours after my reservation and it wasnt even a truck. They should have given us a deal for our troubles but instead it was more of a oh well this is what you get attitude
8,0 Excellent
Nov 11 2016
Courteous and friendly staff but car was dirty
Pros: Car had no fuel when I picked it up but the staff refueled it for me and allowed me to return it without filling it back up. When I noticed the pet hair I called the rental location to advised them and they placed a note in the rental agreement that I would not be responsible. No hassles upon returning the car despite the 2 snags when I picked it up. Staff was very courteous.
Cons: - When I went to pick up the car it had no fuel. - Signs on the counter saying that there will be a $150 fine if the car is found to have pet hair or ashes. after getting home and folding the back seats down to pack the car, pet hair all over the floor. - car was generally not very clean on the inside (outside was very clean).
6,4 Good
Mar 20 2017
It'd be nice if they actually cleaned the car befo
Pros: The car was very comfortable
Cons: The car was only superficially clean. Anything that wasn't easily accessible, like the cup holders and storage compartments was filthy. Also, the car wasn't in great mechanical shape; warning message that it needed an oil change showed up. Also, car appeared to have a questionable fuel injector; acceleration would stutter at times.
4,4 Okay
Sep 28 2016
Would not rent vehicle
Cons: Policy did not allow me to rent the vehicle bc I was from another state.
Rated no. 4
Avis
7,1 Good (4 reviews)
1 location in Greenville
Avis
Locations in Greenville
458 Woodruff Road
+1 864 254 6377
  • 6.5
  • 7.5
  • 7.5
  • 6.5
  • 7.5
Recent reviews
10,0 Excellent
Jul 12 2019
Pros: Easy rental process. Polite agent. Clean, comfortable car. I will rent from this agency again !
10,0 Excellent
Oct 30 2016
Wonderful!
Pros: Car was SO clean- seemed brand new! Very easy to pick up and drop off. Very friendly service!
2,0 Mediocre
Nov 7 2016
Cons: Didn't have promised car or one like it. Price was changed (higher). Insurance sold though kayak was not accepted by rental car company. Huge waste of time and a bigger inconvenience.
6,4 Good
Sep 13 2018
Pros: the return in CLT was fast
Cons: First off, KAYAK sent me the WRONG address to pick up the car from so I had to call another Uber to take me to the correct address and was a huge waste of time. Then the pick up process took way too long. I put in my reservation days before with a pickup time and I expected my car to be already separated and ready to go requiring only my signature on some paperwork. They only started to LOOK for a car for me when I arrived. It took 45 MINUTES to pick up the car. It seems that only a small team works at the AVIS and they were all busy.
Rated no. 5
Budget
6,3 Good (8 reviews)
1 location in Greenville
Budget
Locations in Greenville
458 Woodruff Road
+1 864 297 0395
  • 5.5
  • 7.3
  • 6.8
  • 6.5
  • 5.5
Recent reviews
6,4 Good
May 11 2017
Pros: The Staff in Greenville were very friendly and courteous.
Cons: The car had been used by a smoker and reeked of old cigarette smell. The interior was a little tired and at $95.00 for one days use, it was too expensive.
10,0 Excellent
Oct 10 2018
Pros: Liked the VW Bettle!
8,0 Excellent
Mar 25 2016
Good customer service
Pros: The guy in the front desk was very polite and quick.
Cons: I didn't like the economy car it was very uncomfortable for a long drive. (Ford Fiesta) I was going to be late like 30 minutes for the drop off so i called customer service and the total price went from $67 to like $104. Wow shocker really expensive, I could've got another day!!
9,2 Excellent
Apr 27 2016
Short but sweet
Pros: Almost new car.
Cons: Took a while to get the car at budge t.
7,6 Good
Jan 12 2017
Car needed work done to it that made my trip harde
Pros: This is reflected through your specific survey topics listed.
Cons: The wiper fluid was not only empty but didn't work when it was filled & with snowy/wet road conditions I had to pull over every few miles to clean my windshield. The "get your oil changed soon" notification was also on when I got my car... yes, the interior of the car was comfortable, but these nags didn't make for smooth sailing... it was disappointing.
2,0 Mediocre
Jan 6 2018
Rude and ignorant
Pros: After being extremely stubborn and unhelpful they pointed out the fact that there was an Enterprise across the street from their location.
Cons: Customer service and the fact that they were offended that I used a third party site to book a rental. Rude and unhelpful will never use budget ever again.
2,0 Mediocre
Mar 26 2018
Pros: The option to rent a decent full-size SUV, Chevy Tahoe.
Cons: They didn't actually have the SUV I reserved, so I cancelled the reservation and won't do business with them again.
5,2 Okay
Jul 25 2019
Pros: Car was fine and met our needs
Cons: We had searched for pick-up from Greenville Spartanburg airport but the booking we received received required us to pick-up in town. When we picked up the car from the airport, it was $163 more expensive. The person at the desk was unwilling to do anything to assist and the city office was closed.
Rated no. 6
Dollar
6,2 Good (20 reviews)
1 location in Greenville
Dollar
Locations in Greenville
2429 S Highway 14
+1 864 877 7799
  • 6.3
  • 6.1
  • 6.3
  • 5.7
  • 7.1
Recent reviews
8,0 Excellent
Sep 22 2017
Pros: Customer service was excellent! The price was excellent! Everyone was really friendly and the process of renting a car/dropping off was easy!
Cons: The car was only half full when I picked up. The driver's side was not vacuumed. The key fob didn't initially work to lock/unlock the door. These are all things that I'm not picky about. But for constructive criticism, this is what I would share. Overall good!
8,0 Excellent
Nov 9 2017
Staffing
Pros: The service from the staff was wonderful. The shuttle driver was especially helpful, checking us in and getting us to the terminal quickly when we were running late.
Cons: The office is seriously understaffed. One clerk at the counter was multitasking as well as she could but there could have been more staff to make everything run more smoothly.
8,0 Excellent
Nov 20 2015
Pros: Perfect
6,8 Good
Aug 23 2016
Cons: Shuttle to rental location ran late, line at rental was long, the employee's attitude was poor, had to wait fir vehicle to be cleaned inside and out.Computers were down too.
2,0 Mediocre
Oct 9 2016
Nickel and dime
Pros: Initial price
Cons: The pre-inspection was so detailed as to include each paint chip on the front bumper; which led me to suspect Dollar would charge me for normal wear and tear such as rock chips encountered during normal driving, a fact confirmed by the management when I asked for clarification. The vehicle was not close to the vehicle type I selected; this location doesn't even use sedans. The pre-inspection was so unlike any rental experience I've had in the last 20 years that I cancelled my rental, which led to another painful episode, as the staff was unable to process the refund. A manager processed a refund and emailed it to me a couple hours later. All in all, this rental experience cost me 2.5 hours when one counts the wait to be picked up from the airport, the wait to pay for the rental, the ridiculous inspection, the failed refund, and the ride back to the airport. I eventually rented from Budget at the airport for $150 more than the Dollar reservation. The low rental fee was too good to be true, shame on me for not reading reviews ahead of making a reservation.
8,0 Excellent
Nov 1 2016
Pros: NO problems all was smooth, I just don't give anyone an excellent rating unless they blow my socks off!
6,4 Good
Dec 29 2016
Service was well below average; did not have reque
Pros: Gave me an upgraded car (although smaller than what was originally requested) at the same price
Cons: Did not get the type of car requested - ended up with smaller sports car - which would have been nice, but was traveling as family of 5 so barely fit. Checking out was incredibly frustrating - location was offsite from the airport, took 20 minutes for shuttle to arrive and then another 50 minutes to get the car as they were backed up and for some reason, took 20 minutes per customer to complete a transaction.
2,0 Mediocre
Jan 5 2017
Pros: It was a very bad experience
2,0 Mediocre
Jan 14 2017
Horrible
Pros: It was very unpleasant because I needed the car to go to Massachusetts for the Holidays and when I got there I came to find out I could not get the car because ofb where I was going... so with that been said I had to go to Budget and rent a car that was not what I wanted but I had no choice because I needed the car to head out the next day on Friday.
10,0 Excellent
Feb 12 2017
Pros: The ease of renting.
Ace
ace
1 location in Greenville
Ace
Locations in Greenville
1701 Laurens Rd
+1 864 877 1414
120 travellers who hired a car in Greenville gave the car agency they used an average rating of 6,9

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What is the best car hire agency in Greenville?

Based on ratings and reviews from real users on KAYAK, the best car hire companies in Greenville are Enterprise (8,5, 12827 reviews), Hertz (7,4, 3934 reviews), and Dollar (7,3, 6408 reviews).

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