Check in was seamless, car ran great, no issues.
Even if there was no que it took more than 30 min to do the paper work
Pave your parking lot. First car broke down on us but roadside assistance helped us out. Second car was much better. Tire light was on and radio didn’t work, no navigation. Other than that it went well and the staff is very good and easy to deal with.
Our flight was cancelled from London to Glasgow. There was no available alternate flight that day. We called Easirent to inform them we would pick car up next day. They refused our request, cancelled the booking, kept our money and said they would charge us more for not showing up. We had to rent another car next day, doubling the cost of rental for 1 day less use. Do not rent from this company, they are charlatans.
I had a horrible experience. The first thing you need to know is that easirent is no where near the airport. All other major carriers are. It was about a ten minute wait for the van, then another 10 minutes to the location. The rental office is a sketchy trailer with a single person working the desk. I was third in line and waited 30 minutes, only to be told my car was given away. I will admit I was 45 minutes late to pick up the car. They gave me a choice to rent a manual, which I could not do. I then scrambled, found a car on Enterprise ($400 more), and had them drive me back to the airport. All told: I lost an hour plus, missed a distillery tour ($100), and had one of the most frustrating experiences while traveling. In sum, pay the extra money, go to a known carrier on the airport premises.
Service was great, very friendly staff and quick check in and check out… wish they had a better car park as entering and exiting was very bunny and pothole filled… a larger sign would help location accuracy, and if the car park was paved then it would look much more inviting and appealing.
