Guest reviews
Overall rating
7,8
Good
Based on 19 reviews
Cleanliness
8,3
Comfort
8,3
Pick-up/Drop-off
7,8
Value for money
7,2
Pros
"The staff were very friendly."
(in 2108 reviews)
"Return was quick and easy."
(in 313 reviews)
"Overall very good experience though."
(in 548 reviews)
Cons
"Very poor customer service ."
(in 395 reviews)
"There were no cars available!"
(in 297 reviews)
"Long lines and slow service."
(in 920 reviews)
Recent reviews
Traveller rating
2
3
1
0
2
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5,2
Pros: Car was fine and met our needs
Cons: We had searched for pick-up from Greenville Spartanburg airport but the booking we received received required us to pick-up in town. When we picked up the car from the airport, it was $163 more expensive. The person at the desk was unwilling to do anything to assist and the city office was closed.
review from
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10,0
Pros: Liked the VW Bettle!
review from
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2,0
Pros: The option to rent a decent full-size SUV, Chevy Tahoe.
Cons: They didn't actually have the SUV I reserved, so I cancelled the reservation and won't do business with them again.
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2,0
Rude and ignorant
Pros: After being extremely stubborn and unhelpful they pointed out the fact that there was an Enterprise across the street from their location.
Cons: Customer service and the fact that they were offended that I used a third party site to book a rental. Rude and unhelpful will never use budget ever again.
review from
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6,4
Pros: The Staff in Greenville were very friendly and courteous.
Cons: The car had been used by a smoker and reeked of old cigarette smell. The interior was a little tired and at $95.00 for one days use, it was too expensive.
review from
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7,6
Car needed work done to it that made my trip harde
Pros: This is reflected through your specific survey topics listed.
Cons: The wiper fluid was not only empty but didn't work when it was filled & with snowy/wet road conditions I had to pull over every few miles to clean my windshield. The "get your oil changed soon" notification was also on when I got my car... yes, the interior of the car was comfortable, but these nags didn't make for smooth sailing... it was disappointing.
review from
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9,2
Short but sweet
Pros: Almost new car.
Cons: Took a while to get the car at budge t.
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8,0
Good customer service
Pros: The guy in the front desk was very polite and quick.
Cons: I didn't like the economy car it was very uncomfortable for a long drive. (Ford Fiesta) I was going to be late like 30 minutes for the drop off so i called customer service and the total price went from $67 to like $104. Wow shocker really expensive, I could've got another day!!
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