Book Dollar hire cars in Charlotte

Charlotte, NC, United States
Sep 29 — Oct 6
Charlotte, NC, United States
Wed 29/9
Noon
Wed 6/10
Noon
Driver's age:

Pros

" and accommodating."(in 1049 reviews)
"We had a ."(in 361 reviews)
" was friendly and helpful"(in 389 reviews)

Cons

"I will dollar again."(in 256 reviews)
"The was bad."(in 326 reviews)
"The conditions were terrible."(in 2963 reviews)

Reviews for Dollar in Charlotte

Overall rating6.4 GoodBased on 267 reviews
Cleanliness
7.2
Comfort
6.9
Overall
6.1
Pick-up/Drop-off
5.9
Value for money
6.1

Recent reviews

Traveller rating
33
11
11
13
0
Find reviews that mention:
8.0
Cons:Hidden charges that you don't find out about until pickupReviewed Apr 20 2021
review fromkayak
2.0
All bad, nothing goodPros:NothingCons:First of all, the ONLY reason I even used Dollar is because they actually had a car during the hurricane. They ripped me off for this because they charged me $560 for a one way rental that I was going to need for all of 4 hours. But, I had to drive because all the flights were canceled, so I sucked their price gouging. First I had to wait in line for probably 30 minutes to get the car. Not HORRIBLE, except I'm used to pick up and go from any other car rental. The car they gave me had awful wipers in a rain storm and about 17 PSI tire pressure in the back tire. Of course it's hard to realize this until you are several miles from the rental place. There was absolutely zero redeeming qualities about renting from this company.Reviewed Sep 20 2018
review fromkayak
2.0
Cons:I had to cancel my trip because of covid but they wouldn’t cancel my reservation and wouldn’t refund my deposit.Reviewed Jun 8 2020
review fromkayak
4.0
Pros:Staff not helpful in pickup. Just did not careReviewed Nov 28 2016
review fromkayak
7.2
Pros:Nice selection of carsCons:Over charged on every occasion, check you bill before you take the car!Reviewed Jun 24 2019
review fromkayak
6.0
Bait and switch.Pros:Ease of rental, with the facility being right on airport property pickup and drop off was very easy.Cons:When I picked up the car I was setup for the manager special which turns out to be the smallest car possible, even though the rate I said I'd be willing to pay was higher than the price listed for a compact car. So the clerk suggested that an upgrade was in order. She then asked if I wanted the maximum or minimum coverage available. Foolishly I said I said minimum. She then "rewarded" me with an "upgrade" to full size and said she'd take care of me!!! At no point was. I told nor did I see how much any of this would cost. Sign here please, walk up the escalator and get your car, have a good night. I was handed a stack of paper and pushed out the door. Finally coming to my senses too late I look at my bill and see I was charged an upgrade fee of $19 a day and a LDW fee of $29. Fool me once... I will never be lured by Dollar or any other second tier rental agency again. I know they all make their cake with the LDW but the other agents at least make you aware of what their evil plan is. The Hertz guy at the other counter wanted $146 for the same rental out the door. I paid $238 with Dollar thinking I was getting a deal...fool me once, never again Dollar.Reviewed Nov 1 2016
review fromkayak
4.0
Pros:Charged an extra $117 on the Priceline offer for the car--in small print at the bottom of the contract--VERY MISLEADING and DISHONEST--full price NOT disclosesd!Cons:Charge me the full price at the time of purchase--don't hide extra fees to close the deal!!!!!Reviewed Dec 27 2020
review fromkayak
6.0
Pros:Didn't rent this car.Reviewed Mar 1 2021
review fromkayak
10.0
Pros:The staff were incredibly helpful, both during pick-up and drop-off. The SUV was very clean - brand new, really! The interaction was very smooth, and I really appreciated the public health measures that were in place, as well.Cons:Nothing. Everything was better than expected. I left thinking that I only want to rent vehicles with Hertz and/or Dollar.Reviewed Jul 23 2020
review fromkayak
10.0
Cons:CLT airport was not clearly marked for Dollar Rentals - all transactions were handled at the Hertz counter (which was on a different floor). All Hertz staff were helpful and accommodating once we found out who/where Dollar was.Reviewed Jun 23 2020
review fromkayak
2.0
Cons:RefundReviewed Oct 22 2020
review fromkayak
7.6
Pros:Drop off was easy. Pickup was AWFUL. There was not a car available in the zone I was directed to. There was no one in the area to help. When I asked the counter person how to get to the zone, she pointed "over there" at some indeterminate place in the air, in the middle of a giant parking garage at CLT. It took 45 minutes from the time I arrived @ Dollar to get my prearranged, prepaid car. Terrible. Drop off was perfectly fine.Reviewed Jul 14 2020
review fromkayak

Where can I find Dollar hire cars in Charlotte?

5489 Josh Birmingham Parkway, Dollar car hires

Address

5489 Josh Birmingham Parkway

Hours

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59

Phone

+1 866 434 2226

Good to know

Most popular location

5489 Josh Birmingham Parkway

Most popular car type

Luxury

FAQs about hiring a car from Dollar in Charlotte

  • Luxury (Audi A4 or similar) is the most frequently booked car hire type from Dollar in Charlotte.

  • Dollar has 1 car hire location in Charlotte. Take a look at our Dollar hire location map to find the best car hires near you.

  • Yes

  • Yes