Book Alamo hire cars in Richmond

Richmond, VA, United States
Sep 23 — Sep 30
Richmond, VA, United States
Thu 23/9
Noon
Thu 30/9
Noon
Driver's age:

Pros

""Easy drop off,e.""(in 1963 reviews)
" & very helpful."(in 2020 reviews)
"reliable flexible good ."(in 556 reviews)

Cons

"I didn’t even ."(in 2541 reviews)
"You don't accept debit ds"(in 2455 reviews)

Reviews for Alamo in Richmond

Overall rating7.2 GoodBased on 87 reviews
Cleanliness
7.6
Comfort
7.6
Overall
7.0
Pick-up/Drop-off
6.7
Value for money
7.0

Recent reviews

Traveller rating
7
2
3
8
0
Find reviews that mention:
4.0
Cons:I arrived from my flight at midnight with tired children while waiting out in the cold, first telling me they didn’t have my vehicle, then finally something came up which wasn’t the vehicle class i had picked and to top it off gave it to me with a huge mess and had to wait 30 minutes for them to bring it. Horrible experience. Don’t get how they allow you to make a reservation then not have it when you arrive to another state on vacationReviewed Jan 3 2021
review fromkayak
8.0
Pros:Everything from pick up to drop off went smoothlyCons:The car was pretty beat up. It had a lot of damage and makes me nervous that there is no check out when you first get the car. My wife did a video of the car before we left for a record of damage that we don't get unnecessarily charged for. Weird is that it has been 2 days now and they still haven't billed my card yet.Reviewed Jul 20 2020
review fromkayak
2.0
Pros:Nothing at all. The pick up location closed an hour earlier and i wasn't able to pick up my rental. Resulting in an increase of payments i made that could have been avoidCons:For Alamo to stick with their operating hours so we can plan aheadReviewed Aug 27 2020
review fromkayak
10.0
Pros:Nice to be received with a smile. The line in Richmond was backed up about 12 deep. Team of 2 handled it well.Cons:All good collaboration during this difficult time was super.Reviewed Jan 27 2021
review fromkayak
2.0
Pros:NothingCons:They did not have a car for us, so anything could have been better.Reviewed Sep 8 2020
review fromkayak
8.8
Cons:Middle console had quite a bit of crumbsReviewed Oct 15 2020
review fromkayak
7.2
Cons:Car was not ready when I arrived almost 2 hours after targeted pick up time. It was in satellite lot and had to be washed.Reviewed Jul 27 2020
review fromkayak
5.2
Cons:I reserved a car and asked for a particular car they say have lots of but when I picked up it was not there.Reviewed Jun 24 2020
review fromkayak
2.8
Pros:There was nothing to like about this experience.Cons:The car reserved was Not available and we were lied to by all staff involved. . We were told that “ an upgrade” was available but the car we were given was the same price as the one we reserved and not what we wanted or reserved. We were given a car that was not cleaned well as we found other drivers reach in the car. The whole experience was dishonest and we will NEVER choose Alamo again.Reviewed May 24 2020
review fromkayak
2.0
Cons:I reserved my car online and there was no one at the airport counter or in the car garage to check in and get keys from despite the fact that I indicated in my reservation that I would be arriving close to midnight. Several other customers were also at the airport and had the same problem. One of them had already paid for the rental. Another had spoke to someone on the phone who specifically said that they could get a car after 11PM. If the rental company closes its business at the airport at a certain time then you should not be able to reserve a car for a time after they close. Thank goodness the Budget rental car counter was still open and they graciously gave me a discount to match the rate I was going to get from AlamoReviewed Jun 13 2016
review fromkayak
6.0
Price was great - everything else was lackingPros:Got a nice dodge ram pickup truck for a great price.Cons:The line to get the car was absurdly long - dozens of people and only one staff member inside the terminal. She ended up sending groups of people to check in at the garage where they had two staff members working...why Alamo/National didn't staff more people inside where they were needed and why we weren't just able to check in outside in the first place made zero sense. The truck REEKED of cigarette smoke, there was trash in the cab and in the bed include someone's chewing tobacco. A 30 second check of the car would have revealed the trash.Reviewed Oct 23 2017
review fromkayak
2.0
Pros:They have poorly communication with the customer the sale person name nick in the counter i ask him if i can return the car late in my return day and he yes no problem. The fact is he never told is was going to a extra charge for it. This very bad service. And i have to pay for this miscommunication. Then the manager in shift send that can only take 60 dollar from the bill. My bill was 322. It came to 422. Less the 60dollars i pay 375. i will never rent a car from them. And i travel a lot and rent a lot of cars. I will not do business with them at all .Reviewed Nov 25 2019
review fromkayak

Where can I find Alamo hire cars in Richmond?

1 Richard E Byrd Terminal Dr, Alamo car hires

Address

1 Richard E Byrd Terminal Dr

Hours

Monday06:00 - 23:5900:00 - 01:00
Tuesday06:00 - 23:5900:00 - 01:00
Wednesday06:00 - 23:5900:00 - 01:00
Thursday06:00 - 23:5900:00 - 01:00
Friday06:00 - 23:5900:00 - 01:00
Saturday07:00 - 23:59
Sunday07:00 - 23:5900:00 - 01:00

Phone

+1 844 370 8283

Good to know

Most popular location

1 Richard E Byrd Terminal Dr

Most popular car type

Luxury

FAQs about hiring a car from Alamo in Richmond

  • Luxury (Audi A4 or similar) is the most frequently booked car hire type from Alamo in Richmond.

  • Alamo has 1 car hire location in Richmond. Take a look at our Alamo hire location map to find the best car hires near you.

  • Yes

  • Yes