We were Polaris passengers and found the service poor. The food was ok but the flight attendants were not attentive and rushed the service.
UA28 was good service and meals. UA is upgraded, I would like to book for next flight by UA Thanks Liao
Why is it that United flights from Newark are constantly delayed? Newark is a United hub!!!!!
Was a pain having to leave the plane and reboard but glad the plane was fixed
Flight was great albeit the long line before the int’l immigration given the timing of the year.
Flight delayed over 2 hours . I was flying bussiness never got food cause they ran out of what i wanted
The plane was so gross and dirty. Literally saw dust layering and flowing out the grey vents. Dust was all over the air vent knobs to the point where I took my sani wipe and cleaned them down so at least it wasn't blowing my my face. Also, I upgraded and paid for Wifi and it's always so spotty. I get we are in the air, but don't charge for it if it's not going to work. I expect so much more from United. They really are giving up.
Was realllly smooth. It was delayed but we were well informed.
We had a 90 minute delay due to equipment failure that was detected just before we took off. United rebooked my connecting flight.
The plane used to go to Chicago was a bit outdated and needed a refresh
Experience was good. Could have been better if we didn’t have to board an hour before the flight to ghana and miss relaxing time in the lounge. That process was very stressful
Boarding crew is unfriendly as i was asked to handover carryon luggage too upto final destination Bangalore I was not prepared for that and i had to travel without my diabetic and hypertension medicines
The seats on the plane and at Heathrow Airport are so uncomfortable
It was just ok. Half the bathrooms were broke on the flight.
If they wouldn't have canceled the flight WITHOUT informing me until I looked at my ticket and saw I had 2 extra layovers in 2 different cities than the ones I paid for? That would have been nice.
Poor BA get a lot of stick and have some problems getting your bags to the same destination BUT the whole experience is very much 5 star and probably due to excellent, helpful and sooo British staff. We travelled in economy plus.
I never made this flight but the staff helped to get me rebooked (see previous review)
5 days later I have not yet received my luggage so terrible and unacceptable
CVG to London was a good flight . Thank god the plane was not full . Seating was tighter than any international I’ve taken . We arrived in London 10 minutes early. Had it not been for handicap assistance I would have missed my connection. Had it not been for the extra 10 minutes because we landed early I would have missed my flight . 3 hours and 10 minutes from plane to plane as they were boarding when I arrived . None of that is the fault of British Air but the understaffed and confided security at LHR. Because of this I will never use British Air again unless I don’t land in London . Not the airlines fault but I never want to miss a flight because of the blunder in London . The worst I’ve ever encountered in international travel . Sorry British Air but your home needs better management.
Very disappointed late takeoff led them to rebook me on American and United. The latter was cancrllrfg
