Find cheap flights to Ciudad de Guatemala

Cons: Nothing

Pros: Good crew

Cons: The boarding process was terrible. The boarding time changed every 5 minutes

Pros: Customer service was excellent, flight was on time.

Cons: Nothing for this flight.

Pros: Customer service was acceptable

Cons: Flights were cancelled and had to take another airline. Bags were also lost for 5 days!

Cons: 50 minute wait for a gate to deplane. How could there not be a gate at 10:30 pm? It’s not like our arrival was a surprise!?

Pros: I was comped an upgrade to first class for the 25 minute flight. That’s something.

Cons: A flight that was already 39 minutes late to board, was another 50 minutes late to take off. You really do get what you pay for.

Pros: This flight was fine

Cons: A bit too much taxiing but that's understandable at least

Pros: Customer Service was acceptable.

Cons: Flights were cancelled and bags were lost!

Pros: We were allowed to board early with my father, who is disabled.

Cons: Denver airport was a nightmare with my disabled father. We were given a “wheelchair” but no escort through a nightmarish security scene. Airport is terribly designed, lacking clear signage and navigation. TSA was a disaster and no one seemed remotely concerned about my father’s comfort or needs.

Pros: Video screens at each seat

Pros: I observer th crew at this flight were very friendly and helpful, unlike my previous flight in the past years.

Cons: Keep it up!

Pros: The pilot was fine and kept us informed. However, the rest of the crew was awful. Not friendly, did not smile. What poor example of American Airline employees. No food was available in the main cabin. This was a 6:30 p.m. flight and there should have been menu items available, not just pretzels

Cons: Crew and options for food. If I wanted pretzels, I would fly with Southwest. They have better service anyway.

Pros: We arrived safely

Cons: Late take off with no explanation No on board entertainment Other isle we sat in was even more cramped than the others.

Pros: Seat good, boarding good

Cons: It was terribly cold, was not even offered snacks, the one steward was chomping on his gum very unprofessional on checking in

Cons: Missed my connecting flight. Ended up being ticketed with a different itenerary with 11 hrs layover in Dulles washington. Had to spend my own money to hotel and taxi. And just few hrs when I finally arrived to my final destination, i had to work since I didnt have anymore sick time or vacation time. Very exhausted. Its was a night shift 12 hrs duty.

Pros: Crew was ok

Cons: UA won’t let you print your boarding pass if you don’t have carry on bags, even though they ask you this because they don’t believe you!!! They make a ground staff check then they issue you boarding pass!

Pros: Food and service

Cons: Working wifi would be good. Better A/C. More comfortable seats

Cons: 1. In Flight Entertainment 2. Controlled In Flight Temperature

Cons: Everything was OK

Cons: I was seated next to the restroom, which is not a pleasant experience for an international flight.

Pros: Crew seemed happy

Cons: Absolutely no leg space and I'm only average height

Pros: the crew was attentive.

Cons: the seats are extremely crammed, the boarding process was so disorganized people were yelling at the staff...anyone they could find to vent. boarding passes had to be re-scanned, people had to be removed-assigned seats and no explanation was given

Pros: Staff were professional and courteous

Cons: This was an old plane. Seats not as comfortable, and entertainment system was lacklustre.

Pros: Crew was great given the circumstances that British Airways had significant systems issue that caused significant delay and missing of connecting flight

Cons: Trip was a disaster

Cons: I missed my international connection because flight was three hours late.

Pros: The Check in LADY was amazing

Cons: On the flight they wouldn't offer me alcohol, even though the lady next to me had a mimosa?

Pros: Yes

Cons: Nothing except the airport

Pros: Smooth landing

Cons: It was a bit warm

Cons: Delayed 24 hours due to a massive system failure on BA's part, we were stuck on an old 747 with tiny seats, a ridiculous seat pitch, mediocre food. At least it got us home.

Pros: Staff were professional and courteous

Cons: This was an old plane. Seats not as comfortable, and entertainment system was lacklustre.

Pros: The crue was great. Food was great

Pros: The crew at HYD airport is good people.

Cons: Please provide enough blankets. The canin was cold!!!

Cons: Seats and entertainment

Pros: Pilot was friendly and addressed the crew and passengers multiple times with updates.

Pros: Staff were professional and courteous

Cons: This was an old plane. Seats not as comfortable, and entertainment system was lacklustre.