Traveller reviews
Overall rating
6,8
Good
Based on 62 reviews
Boarding
7,1
Comfort
7,3
Crew
7,6
Entertainment
6,5
Food
6,4
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Travellers
16+
1 adult (age 18-64) selected
over 18
0 students (age over 18) selected
12-15
0 youths (age 12-17) selected
2-11
0 children (age 2-11) selected
under 2
0 seat infants (below age 2) selected
under 2
0 lap infants (below age 2) selected
Economy
XiamenAir information
| IATA code | MF |
|---|---|
| Routes | 600 |
| Top route | Beijing Daxing Intl to Xiamen Gaoqi Intl |
| Airports served | 104 |
| Top airport | Xiamen Gaoqi Intl |
XiamenAir traveller reviews
Pros
"The crew was nice."
(in 35 reviews)
"attentive and polite flight attendants."
(in 17 reviews)
"entertainment choices were good."
(in 3 reviews)
Cons
"The plane was very new."
(in 13 reviews)
"Too much hassle to Transit China."
(in 2 reviews)
"There is no individual entertainment screen."
(in 11 reviews)
Recent reviews
Traveller rating
1
0
2
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4,0
Going to Xiamen they did not offer any wine and basically offered two food choices in tin trays. Something you would expect on a domestic flight in China not a $10k business class flight. The flight attendant admitted they also stopped paying for satellite Wi-Fi; which they used to offer and now don't - without apology. Normally I am a huge fan of a non-stop but the difference between Japanese or US carriers is a large one and well worth a stop in Korea or Japan rather than pay double for no amenities at all. The plane is nice, but the experience was below par.
Reviewed May 2023review from
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10,0
Perfect
Reviewed May 2023review from
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4,0
Once on board, everything is perfect. The young and pretty flight attendants warmly welcome each passenger and demonstrate excellent service attitudes. As passengers board one after another, the flight attendants begin to inquire about our meal preferences. I requested to see a wine list and choose a suitable red wine. She replied that there were no menus or wine lists, but she would take a photo of the red wine options on her phone and show me later. After lunch, the flight attendants began to ask about dinner arrangements. It turns out that there were only three options for dinner: seafood, chicken, and beef, exactly the same as lunch.
Reviewed Apr 2023review from
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8,0
Cons: Shouldn’t have babies or small kids in the business class
Reviewed Feb 2020review from
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7,0
Cons: Flight delay.
Reviewed Jan 2020review from
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10,0
Pros: I love the vegan food that they provide me.
Reviewed Dec 2019review from
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10,0
Pros: Everything
Reviewed Dec 2019review from
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7,0
Pros: There was a good amount of leg room for an economy seat
Cons: I wish there was a bigger movie selectionReviewed Nov 2019review from
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7,0
Pros: There was a good amount of leg room for an economy seat
Cons: I wish it had more movie optionsReviewed Nov 2019review from
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10,0
Pros: The crew are amazing
Reviewed Oct 2019review from
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9,6
Pros: Crew was very good and professional, yes the seats were comfortable
Cons: I think the Xiamen knows how to run an airline.Reviewed Oct 2019review from
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2,0
Cons: They wouldn’t let us in the plane due to passport expiring within 6 months of travel. That should have been something you should have put out there during the booking process. We’re now not going on vacation and are having a hard time getting anything back from a trip we couldn’t take
Reviewed Oct 2019review from
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5,6
Pros: Crew was nice
Cons: It was extremely loud the entire trip and after traveling for more than 24 hours beforehand, it was an extremely uncomfortable trip.Reviewed Oct 2019review from
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7,0
Pros: The crew was nice
Cons: My tv monitor didn’t work and my wife’s chair wouldn’t stay reclinedReviewed Aug 2019review from
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5,0
Cons: Chinese airlines often require you to take a bus at boarding and then carry your suitcases up large flights of steps to enter the plane - this was the case in Xiamen. This flight often is delayed and this was the case. The food was below average. WiFi is free but it blocks google and gmail.
Reviewed Aug 2019review from
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8,0
Pros: In time
Cons: Don’t let customer wait long time for gate after landingReviewed Aug 2019review from
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4,0
Cons: Hope to keep departure on time !!!!!!
Reviewed Aug 2019review from
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10,0
Cons: The crew should speak better English. They polite and helpful but clear English is a plus value
Reviewed Aug 2019review from
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7,3
Pros: The crew attention to the customer is top notch. I traveled with China Southern, Delta and Virgin Atlantic but by far Xiamen Air out performed them all.
Cons: The occasion freezing of the entertainment system must be addressed. I did inform the crew and they did try their best to resolve the issue without success.Reviewed Jul 2019review from
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7,6
Pros: Comfy seat
Cons: Less salt in the foodReviewed Jul 2019review from
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8,0
Pros: The crew was great, and seat was comfy compare to other European airlines seats
Cons: Less salt in the food would’ve been betterReviewed Jul 2019review from
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10,0
Pros: great price and overall service
Reviewed Jul 2019review from
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8,3
Pros: attentive and polite flight attendants
Reviewed Jul 2019review from
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2,0
Pros: The Xiamen reps at the SGN airport was insensitive and arrogant. We were not able to board because of a misunderstanding on the China visa-free program. I still fully believe they are wrong. I had to book 2 new one way tickets with China Southern and wait all day at the airport.
Cons: Helpful, courteous, and well-informed Xiamen representatives.Reviewed Jun 2019review from
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6,0
Pros: I like the web that show me my travel schedules, I don’t need to look for email. But when I check in airport, they ask me flight confirmation number which I don’t know either that number doesn’t indicate. So I hope that you also include flight confirmation number too.
Reviewed Jun 2019review from
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3,6
Cons: Delayed / diverted - no communications whatsoever
Reviewed Jun 2019review from
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6,0
Pros: crew is ok though not much speaking english
Cons: no other commentReviewed May 2019review from
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7,6
Pros: Crew was very nice and I was happy to get emergency exit row window seat to make the the long flight more comfortable.
Cons: The food could have definitely been better too many shrimp and fish options even in the morning for breakfast. I was happy there has been a pasta served for dinner otherwise I wouldn’t have eaten the entire flight! Shrimp for breakfast isn’t an option for American folk and the movie selectionReviewed May 2019review from
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7,3
Pros: Great airplane (787 Dreamliner), comfortable seats, lots of meals, free beer and wine. Great ticket price!
Cons: The cabin crew did not really understand english. When I asked something, it was clear that they didn't understand. I had to claim my checked bag and recheck it at every flight segment. No ability to select seats unless it was more than 72 hours before departure.Reviewed May 2019review from
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7,0
Pros: Great airplane (787 Dreamliner), comfortable seats, lots of meals, no charge for beer & wine
Cons: IMO, the flight attendants should understand better english. It was clear they didn't understand much. I had to claim checked bags and recheck every flight segment. No abilty to reserve seats unless it was more than 72 hours before departing!Reviewed May 2019review from
XiamenAir FAQs
What is XiamenAir's carry-on size allowance?
On board XiamenAir flights, cabin baggage should not exceed 115cm. If your hand luggage is bigger, the XiamenAir assistance team will most likely ask you to pay extra for checked luggage.
Where does XiamenAir fly to?
XiamenAir offers direct flights to 99 cities in 20 different countries. Xiamen, Beijing, and Zhengzhou are the most popular cities covered by XiamenAir.
What is XiamenAir’s primary hub?
XiamenAir concentrates most of its flight operations in Xiamen.
How does KAYAK find such low prices on XiamenAir flights?
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including XiamenAir.
Flight status
XiamenAir route map
Top airports served by XiamenAir
- Xiamen Gaoqi Intl Airport (XMN)
- Fuzhou Airport (FOC)
- Hangzhou Airport (HGH)
- Changsha Huanghua Intl Airport (CSX)
- Quanzhou Jinjiang Airport (JJN)
- Chongqing Jiangbei Intl Airport (CKG)
- Wuhan Airport (WUH)
- Shanghai Hongqiao Intl Airport (SHA)
- Tianjin Airport (TSN)
- Xi'an Xianyang Airport (XIY)
- Nanjing Lukou Intl Airport (NKG)
- Guangzhou Baiyun Airport (CAN)
- Zhengzhou Airport (CGO)
- Qingdao Jiaodong Intl Airport (TAO)
- Shenzhen Airport (SZX)
XiamenAir contact information
- MF IATA code
- 1-844-629-5557 Call
- xiamenair.com Visit
Overview of XiamenAir
Xiamen Airlines operates services out of its primary hub in the southwest corner of China. Additional hubs located in Fuzhou and Hangzhou assist the airline reach more than 10 countries across Asia, North America, Australia and Europe. The Philippines, Japan and South Korea are some of the countries with multiple destination options.
Owned by a combination of companies, the largest share of the airline is held by China Southern Airlines. Hebei Airlines functions as a domestic-focused subsidiary of Xiamen Airlines, while it also owns the majority of low-cost carrier Jiangxi Air. It is part of the SkyTeam alliance and has codeshare agreements in place with Philippine Airlines, Mandarin Airlines and Japan Airlines.
An all-Boeing fleet of aircraft is used. The 737-800 model is the most commonly flown, with the fuel-efficient twin jet ideal for short flights within Asia. Some of the fleet have gray SkyTeam paint jobs. If you are traveling on a long-haul service, you may fly on a specially designed United Nations 787-9 jet celebrating sustainable development goals.
Passengers flying with Xiamen Airlines can choose between Economy and Business Class. A water bottle and pair of socks are provided upon boarding in Economy, while Business Class customers have the luxury of reclining the seat to a flatbed. First Class is also available on selected aircraft, such as the Boeing 787-8, with cocooned seats that offer better privacy. Dining is also considerably upgraded in First Class as all meals are served on conventional plates. If you are flying on your birthday, make sure you mention it to the cabin staff as you’ll receive a special gift and wishes.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.