Waterloo hotels

Pros: The location was perfect, right in the hart of everything we were looking for.

Cons: No tea and coffee making facilities

Pros: Front desk staff was wonderful -- rooms were comfortable.

Cons: Horrible service in restaurant ( being a single female travel likely contributed to this); room was very poorly insulated re:noise. Heard everything all night.

Pros: Great location. Fabulous hotel, really comfortable

Cons: Nothing

Cons: This is my second time staying at Hotel Amigo and I’m convinced that this will be my “go to” hotel in Brussels. Until the next time Hotel Amigo!!

Pros: Location

Cons: Ok

Pros: Service is something you measure, hospitality is something you feel. This was an exceptionally good weekend break, a beautiful hotel with great facilities and service, well done. Thank you to all staff and management for making this a great stay.

Pros: Exceptional location, lovely hotel and friendly staff.

Cons: Dismal view, but I believe I requested a "quiet" room so that's my fault.

Pros: Great staff at front with outstanding support. Concierge excellent with help and suggestions [old school] Location the best in Brussels.

Cons: Shower need upgrade I.e. shower plus bath or just spaceful shower

Pros: Location was fine. Building was clean and in a good area. Room was very space efficient. The housecleaning crew was great and went above and beyond when we were in a rush and left the room a mess.

Cons: The toilet could have been cleaned better from the previous resident of the room. Beyond that the breakfast buffet is a little overpriced, I would have purchased had the price been more agreeable. Beyond that it was a great experience.

Pros: Location

Pros: clean, nice interieur, good shower, kind staff, bag storage, bath robes and slippers in hotel, water boiler and nespresso in room

Cons: - not enough staff, we had to wait long to get our bags - leakage of water boiler in the room - no refilling of the coffee in room - expensive breakfast

Pros: Its central location, the personnel very welcoming the comfort of the room and the quality of the bed

Cons: Nothing

Pros: Location was really perfect - Right by the church, we didn't really have to take public transport at all during our whole stay as grand place and many excellent restarts were all walkable. We had a 4 month old baby and it was our first trip together as a family so we were a bit anxious but the baby facilities were excellent and the staff really went out of their way to make our stay excellent. If I'm ever back in brussels - I would be crazy not to come back to this hotel!

Cons: Everything was perfect. Genuinely can't think of anything to complain about.

Pros: Breakfast was awesome

Cons: Super slow Wi-Fi, even if you pay 10 euro/day for it, i would recommend to stay away from this hotel if you need normal internet during stay

Pros: I traveled with my sister for new year. Although it was a busy period of course, the staff were very nice and friendly and hotel was well kept. Location was very convenient too.

Pros: location

Cons: room was extremely cold

Pros: Excellent location, walking distance from train station and public transport also from historic sites. Beautiful lobby and rooms, friendly staff. Superb restaurant (we ordered room service and was awesome) Multilingual staff, spoke Spanish, very for us

Cons: There were no towels in the room but they brought them quickly

Cons: Small room

Cons: Shower

Pros: The room was quite large and comfortable.

Cons: Parking even thou the hotel advertises for parking available at 35 EURO per day - there was no available parking when we arrived and had to leave our car on the main road and pay by the hour. Room - The foor in our room was not very clean , there was long blonde hair on the floor and on the large mirror by the door, and this was definitely not my as I am brunette. For a 5 star hotel you would expect your room to be spotless .

Pros: Lovely single room, clean, cosy and comfortable with great amenities and great location. Lovely quality soap and shampoo, vanity kit provided, robe and slippers all extremely comfy. Room was quiet and temperature was ideal, so I slept very well.

Cons: I was charged an extortionate amount for a bottle of water at the bar (3.50 EUR for a tiny bottle of water and 5 EUR for the bottled water in the minibar which I did not take as I could not justify 8.50 EUR for water, it was very late at night so no shops nearby), and they refused to serve tap water. No complimentary water in-room was surprising given the cost of the room. I had a very unpleasant experience with the bartender, when after I bought the tiny bottle of water (enough to half-fill a glass for me and my friend), I asked if he could fill up my glass from the tap which was right there. He was rude and condescending and made me feel rather uncomfortable as a paying guest. Bit of a shame

Pros: good location

Cons: overpriced, pretentious decor but non-functional (shower impossible to set to right temperature) weird room setup with staircase

Cons: Staff was not helpful, beds were old and not comfortable at all (had two rooms to try since the first one had brown water in the bathroom since it wasn't used for a long time).

Pros: Hotel facilities detail has incorrect information. According to detail when I book room, Wifi is available with additional fee (6.95 per day). However not only wifi, internet connection (LAN) was need additional fee. If I've known LAN connection was not including room charge, I was not book this hotel. This is totally incorrect information.

Cons: Hotel must disclose not just wifi, even LAN connection require additional cost. If this was on hotel detail, I NEVER HAVE BOOKED THIS HOTEL.

Pros: Pool table Location Communal and bar area was lovely Basket of free fruit was a nice touch

Cons: Duvet wasn’t thick enough Winter garden wasn’t open during the weekend Bar service was slow - even though we were the only ones there

Pros: We thoroughly enjoyed our stay of three nights at the Stanhope. It was a convenient location for walking Brussels, and enhanced time there. The staff was great and accomodating of our needs. We loved our room which was spacious and nicely appointed.

Cons: The only semi-negative thing I can say, is that the bed was quite soft, which was not good for someone with a bad back like me. Also, we asked to have some food heated up, and they said that they would send someone to take care of this for us. They forgot, and we had to call a second time.

Pros: Close to EU offices

Cons: Room was fine, but bathroom poorly designed. Impossible to shower without flooding the floor and disappointed to see single use plastics for the toiletries. TV casting used proprietary system that didn't work. Buffet breakfast was very average. Overall not up to 4 Star standard and very overpriced.

Pros: Breakfast spread was good ... Great idea to have a waffle maker for anybody who wished to create their own special breakfast delight ! Cool chill out reception area too. Staff were great , friendly and always smiling and professional in all of our dealings with them.

Pros: The room is spacious, very clean, all facilities for a traveller available, kind staff, excellent location close to EU institutions and city center.

Pros: all staffs are perfectly nice. comfortable bed, clean bathroom.

Cons: None

Pros: Hotel was clean and well kept. Rooms were good and bed was comfortable.

Cons: Terrible buffet food in restaurant (old and cold) Avoid!!!!! , staff extremely lazy , unwelcoming and generally disinterested in providing any kind of a service. Shame as hotel is quite nice , clean and comfortable. But awful staff ruin everything else that was positive.

Pros: Comfortable hotel

Cons: Having to pay for the parking.

Pros: Good location, there is not much around the hotel but they 2 restaurants with very good food so very conveniant to stay. The staff is very kind and helping. Breakfast is quite expensive (€30) but with a lot of choice! I am always staying here for business but even for a couples i do really recommend!

Cons: Nothing

Pros: This is my nth review of this hotel, I stay there everytime in Bxl. It is perfect. And the breakfast is fantastic, together with the pool (which is HUGE for an indoor).

Cons: Nothing to complain about. This time they even did not charge me for the underground parking :)

Pros: Nothing

Cons: The deposit of a hundred euro for each room

Pros: Great location close by shopping district and with very nice restaurants.

Pros: The staff are absolutely wonderful, charming, helpful and kind, thoughtful to their guests needs and only too willing to provide. Comfortable, well-equipped room and spotlessly clean. Thoroughly recommend this hotel!

Cons: Nothing I didn't appreciate.

Pros: Lovely hotel in a very good location. Can’t fault it!

Pros: The room was spacious with a very nice view. The breakfast was great with a variety of food.

Pros: We enjoyed the staff. They were kind, respectful, cheerful and courteous. The young men who assisted with the luggage and parking were great. The counter personnel, was very pleasant.

Cons: All was well.

Pros: Nice room with friendly staff

Cons: When we got into room it was so cold an also toiler sink was stocked. They came and fixed it immediately

Pros: You don't even get the second foot in the door before you're greeted by friendly and welcoming staff waiting to attend to your every need. The breakfast (if you choose to have it included) is a fresh, healthy and great quality variety also with impeccable service and choices. The rooms are adequately sized and the beds and pillows are quite plush. There are slippers and robes for your added comfort and the tea selection in the room is great. The bathrooms are fully equipped and have a very modern and Chiq decor. Room service was a bit costly (as it is with most hotels) but this was because while the quality of the food was great and fresh, I really didn't enjoy the flavor. It is conveniently located between the trams and close to the Brussels midi station. Also, on Rue Louise there are all the major high end brands for clothing, jewelry, shoes and perfume, there are chocolatiers and other typically European magazines. Once you head out the revolving doors of Rue du Châtelain, and turn right, you will see that there are many cafés, bars, bistros, and magazines (shops) along the way. The cuisine is mainly, Italian, French and English, and there are Asian restaurants and a conveniently located liquor store to get your Belgian beer. There's also a food store further down. In the opposite direction, about a 30 min stroll away, there is the European Parliament, and the Grande Place that hosts many of the museums, a must see is the Music Museum, and a must have is the Belgian chips/fries and waffles. Hopefully this helps!

Cons: The dinner I ordered in room service was not a good taste for me.

Pros: The location is in the lovely area of Ixelles. We had an executive room which was pricey but spacious. The beds were large and really comfortable! We were there on New Year's Eve, but didn't want to be in the centre of things, so this was perfect.

Pros: Staff were extremely friendly and helpful. Room was very clean and comfortable. The property overall was well-decorated and gave us that Christmas mood!

Pros: Excellent service, great staff. Me and my partner enjoyed the stay from the beginning when the friendly staff welcomed us. Location is a bit farm from the center, but easy to reach by tram and metro. Shops and restaurants are nearby. Will book again!

Cons: Room could enjoy a little update and some maintenance.

Pros: This was a nice hotel. It is very clean and ok, but it is just outdated in terms of room decor, etc. Staff was very nice and helpful. not in the center.

Pros: The hotel , rooms staff and location is excellent

Cons: The breakfast is not great value very expensive for what offered I went out to have a coffee in the bakery near by with more options of fresh bread and half price Anyway will stay again in the hotel as there is lot of restaurant and coffeeshops and facilities around

Pros: This is the best hotel that I have ever been. Everything was excellent. Interior desing in hotel is the best I have ever seen.

Pros: Location was just perfect. Staf was nice and helpful. Room was nice and very clean. So in all this hotel is great value for money.

Cons: Rooms are modest size but totally for just a few days.

Pros: Location is excellent. Room clean and silence. Very good ambiance at the lobby.

Cons: Bed cover, too small.

Pros: The cosy and trendy feel of the lobby, the great location and friendly/professional service

Pros: Comfort and cleanliness

Cons: No tea/coffee making facilities in room

Pros: Location is close to the old part of town.

Cons: The street side of the building is very noisy from the bars close to the hotel.

Pros: The location is perfect, lots of parking space , comfortable bed , nice view , good restaurant - helpful friendly staff

Cons: The VIP facility is a shame - access cost extra but hardly any snacks worth mentioning, dirty tables , uncomfortable - - in the room the door of the toilet does not close so everybody in the room can share the sounds and smells - a mystery to me why ??

Cons: Beautiful room. Complimentary drinks

Pros: The bed was comfortable, the temperature in the room is easily regulated, the room is well sound-proofed, so it is quiet at night. We had a corner room and the view is really nice. The light controls and the curtain controls are automated and can be manipulated with a push of a button. The location is great for shopping, walking to local attractions, and as a starting point to almost anywhere. I might or might not stay again - the negatives are not terrible, in the grand scheme of things.

Cons: The shower enclosure is not well designed and the water constantly goes over the lip of a very shallow shower pan - even if you try to stand up against the wall, only shower with the handheld shower, etc. So we couldn't enjoy the rainfall shower head which was huge and lovely because then you essentially have a lake in your bathroom. For the most part we had a soggy towel on the floor near the shower at all hours. Also the toilet is separated from the rest of the room with just glass so privacy or soundproofing there does not exist, and given that it is a European -sized room, if one of you is up to use the bathroom at night, it is impossible for the other to stay asleep as it is an echo chamber. The breakfast is severely overpriced for the options available and/or service provided - at least one of them needs to improve. Even though we travel a lot, still for a tourist from the US it is quite surprising - for 28 Euro per person I would want something more lavish in terms of food variety or much better service - waiters pouring your coffee or tea instead of you wresting with the automatic machines - something.

Pros: staff at the lobby was very professional and kind. super close to the nearest station, not in the center area but can get there easily by subway.

Cons: Shower room was a bit smelly, although it was clean. hand towel smelt very bad, although bath towel didn't.

Pros: Location (near train station to airport and metro), walking distance to city center God breakfast, gym and everything was clean and comfortable

Cons: N/a

Pros: Отличный завтрак и очень комфортно!

Cons: Being charged €32 for breakfast and not being told the price until after I had finished. Not acceptable.

Pros: Breakfast is amazing! So much choice! And bedroom is clean and spacious

Cons: The cleaning lady started clean up the room next door early in the morning, I was annoyed especially as I requested a quiet room!

Pros: Location near EC.

Cons: Bath room not properly maintained.

Pros: It’s really comfortable. And need metro station.

Cons: Nope

Pros: The staff was very friendly all the time. Clement, at the reception desk, gave us really useful tips on where to go and what to visit in Brussels. Jimmy and all the catering staff were absolutely fantastic - always checking on us to see if we needed something else. Their hot chocolate is creamy and tasty. The breakfast is the best I've ever had in a hotel and it's worth every cent. :) Also, every night we found chamomile tea, Neuhaus chocolate and comfy slippers placed beside our bed.

Pros: Very comfortable, great customer service, luxury toiletries, luxury room

Cons: Nothing..it was perfect

Pros: it was an Excellent Hotel. clean, quite. good location, good sttaff.

Cons: NOTHING

Pros: All good as usual.

Cons: I did not get my usual upgrade as a gold member of Accor.

Pros: Front desk employees were very polite, as well as the breakfast staff.

Cons: This is a 5 star hotel in the lower category. If you are used to 5 star hotels internationally (even Sofitel) you might get dissapointed. You miss just the extra bit of service and expect higher standards. In example: there is no minibar, front desk just hung up the phone when they appearantly thought the conv was finished, conciërge promised us to arrange a restaurant within 20min after arrival and after we pointed out to be in a hurry, we had been waiting at the entrance for more than half an hour, and after some irritation at the concierge when asking about it, we proposed to go to our appointment and give him some more time and ask to give us a call. 1,5 hr later still no call and eventually nothing could be arranged. Eventually we orderded room service. The food was not in line with the price. Some expensive steak was tasteless and not tender. Everything came with empty salt bucket, we immediately called and it took around 15min to bring and in the meantime we already finished. Room service guy didnt speak english, and we couldnt keep the mobile table for some reason. So one of us was eating at the desk and the other on the side of the bed. Then we brought the finished dishes outside the room, stayed in the hall way until next morning, even when other staff came to ask if we needed anything else. Finally the airconditioning in the room is not working properly, it remained too warm. After discussion with the hotel manager they sincerely tried to compensate for the inconvenience. The room service was not charged and they asked what else they could do to make us feel better. With all these things adding up it was already too much of a dissapointment. When we did the check out we received a gift with chocolates. Overall appreciated the way they have tried to make up for the bad experience. Neverthelles, appearantly service and quality levels among 5 star hotels, even at Sofitel, differ seriously. Lesson learned.

Pros: Upon my arrival, i was immediately greeted by the hotel staff. Check-in was fast and efficient thanks to the friendly Madame behind the counter. From my room, i had an excellent view onto Place Jourdan. I ordered from the room menu and delivery was quick (+- 20 min) and efficient. The hotel reception was stylishly decorated (it was a week before Christmas) and made me feel at home.

Pros: Great location and facilities, extremely polite and helpful staff, exceptional breakfast, a really nice experience in general.

Cons: Expensive but typical euro pricing

Pros: Location, well maintained condition of the property.

Cons: Check-in, drive-in is far away from 5* experience. Be prepared to drive-in, let your car somewhere in front of the hotel entrance and bring your luggage by yourself ;-) SPA & pool is adult-only. SPA doesn‘t belong to the hotel. Breakfast offer is far away from 5* experience. Very small offer and not tasty at all. After 6 pm no chance to get a cup tea somewhere - there is only one bar. No tea in the room. Be prepared you‘ll get someone from the staff knocking at your door at 10:30 am and asking if you‘ve already checked-out ;-))

Cons: thehotelratedoesnotincludetheaccesstothepoolandSPA

Cons: Absolutely fabulous hotel. Definitely will come back again. Spacious room, very cosy and clean

Cons: The wifi in the hotel wouldn't connect with my phone. The hotel is located in a very fashionable district, but with limited dining options. Most importantly the hotel DOES NOT provide airport transport, this was the main reason I booked with them. Any hotel can call a taxi to take you to the airport (at your own cost) that should not qualify as airport transport.

Pros: Breakfast was very good even it was not included in the room price in m-y case, but good quality and selection .

Cons: The hotel looks a little outdated and the carpets in all the areas probably need to be replaced

Pros: Location is good, close to good shopping. City Center is walkable but it's a bit of a hike. Room was spacious, beds were comfortable. I didn't take advantage of breakfast but at 13 euros it looked like a very good value.

Cons: Despite paying for a room for 3, they provided no sheets for the pull out bed. Similarly, not enough towels and certainly not enough coffee in the morning! Room was too warm despite adjusting the A/C to the maximum setting. Strange sulfur smell coming from the bathroom.

Pros: Staff was friendly and helpful. Room was spacious. Wifi worked well.

Cons: The arrangement of having the shower in the bathtub is a bit cumbersome

Pros: Breakfast

Cons: Parking was expensive and hard to find.

Pros: They upgraded our room during our stay as we were on our honeymoon! It was extremely kind of them to do so and the room was exceptional!

Pros: Spacious room... huge bed... clean room.. great bathroom...good location.. overall i like it

Cons: Nothing

Cons: The breakfast is a bit expensive

Cons: First day bath water not hot enough

Pros: There is a great breakfast there.

Cons: There was a problem with a shower and a room was not so clean as it should.

Pros: Good location, pretty restaurant, good room-service, safe underground parking, great breakfast, comfortable huge bed, polite and helpful staff

Cons: The bathroom needs a bit refresh, it’s rather old. Be careful with double payment!

Pros: I feel like at home there ....Thanks to Sinan, Jean Luc, Laurent, Jordi, Maria Vittoria....I'm going very often to Brussels and I'll never change for another hotel

Cons: Nothing.....everything was perfect as usual

Pros: I had an enjoyable stay and would definitely go back. Friendly staff, excellent breakfast, hotel is extremely well situated.

Pros: Staff very friendly; spacious room, good working space; comfortable beds; good insonorization.

Cons: cleanliness not spotless; reception often congested.

Pros: Room was very nice and modern.

Cons: Maid service. Even though I left the please make up room sign on the door at 7:30 am, when I returned 8 hours later, it still hadnt been touched.

Pros: The lobby looked ok.

Pros: Staff members were helpful. They upgraded my booking without a request and for free. They offered their breakfast also for free and I must say it's one of the best buffets I've ever been to. Not only the number of products is large, so is the quality of them.

Cons: Everything was outstanding. The only problem was a guy shouting in the street til 4am, which proved the window not being soundproofed. However, the police arrived and took him away.

Pros: Staff , location , room

Cons: Provetional staff in all section very helpful with smailing

Pros: Location is great, big, clean and well-equipped room. Breakfast is excellent (huge assortiment - even champagne, smoothies, tiramisu, carrot cake, pine nuts, etc. ) and with nice terrace and city view.

Cons: The room on photos from the website looks new and more interesting than it is in real room. But the room is still very nice and big. It was a bit cold in the room, but we received an additional heating unit.

Pros: Decent location, good rooms, friendly staff.

Pros: Location :)

Pros: Perfect location, friendly employees

Cons: The design is not that stylish anymore, bit worn out and rooms are basic, not very charming.

Pros: Location is excellent!

Cons: There was a smell on the dirst floor on the way to the room.

Pros: The location and the room size. The hotel itself is very modern and up to bar with the America hotel standard. The fitness room is literally like an actual gym.

Pros: I do not believe this is a 4-star hotel. Misleading. Probably a 3-star hotel

Cons: 2 double beds put together and the sheets on one of the beds was not clean

Pros: We liked the location being close to tourist attractions. We also enjoyed very much the rooftop breakfast. Room was small but it was fine.

Cons: Our room was uncomfortably hot. It was mid-April. Front desk staff explained their air conditioning system had not been in summer setting yet. Hot air was blowing in the vent. When we opened the windows, it was so noisy with drunk people going home.

Pros: The staff were friendly & eager to provide advice regarding places to visit, things to do, etc. Room was very nice & very clean. Breakfast was wonderful & had something for everyone...a lot of variety. We really enjoyed our stay.

Cons: Loved that it's close to airport, but it was a little difficult to get to even using gps.

Pros: The hotel is conveniently located near Brussels airport. I stayed for one night waiting for my flight out of BRU. Overall it's a well-maintained property with spacious rooms and a very nice fitness center.

Cons: I stayed on a Saturday night. It turns out that the hotel restaurant is closed on weekends. I either had to go to downtown Brussels (a 30 min commute) or order room service. I opted for the latter, which wasn't bad at all but I would have preferred to eat at the restaurant. There is also no shuttle to the airport on weekends. If you are an airport hotel, you should provide shuttle to the airport 24/7.

Pros: Breakfast to go. The staff arranged early morning transport.

Cons: I liked everything.

Pros: Ideal location when flying from brüssels, a comfortable stay with good facilities and very helpful staff

Pros: Excellent comfortable rooms and 1st class service

Cons: The staff

Pros: I had a salad for evening meal. This dish was of excellent quality/ taste, presentation, portion size. Served in a pleasant environment by very nice staff.

Cons: Wish there had been a courtesy bus for my time of flight early morning - had to pay a taxi which turned out to be quite pricey for the short distance.

Pros: The location is good and really close to the airport! There's a shuttle bus coming regularly with helps avoid the taxis. The Building itself is clean and spacious. The room I had a IHG members was really comfortable and the service was spot on, warm and very helpful. The food at the restaurant was excellent and the portion generous. If you like to exercise, there's a SPA and gym... I haven't tried it but it looked alright. I had a great stay.

Cons: Depending on where your room is and being so close to the airport, you might hear the late planes taking off and sometimes some very loud neighbours. You might find as well that they put too many pillows on the bed and don't know what to do with them! As I like warmth, I found that the room was a little cold to me taste, but it is just personal. Keep in mind that the restaurant might be too expensive for some pockets.

Pros: They allowed me a late check-out until 6pm. Awesome hotel.

Pros: Excellent hotel Great room and the service is above and beyond

Cons: All perfect

Cons: reserved for 3 people. amenities (bottled water/chocolate) for 1 was supplied. 28 euros for parking was ridiculous

Pros: Beautiful room - spacious modern and very comfortable. Nice bathroom marred by an average shower that wasn't hot enough. Very friendly and efficient staff

Cons: A bit soul-less. Sky Bar a let down. Uninviting restaurant.

Pros: the room was great. Lots of space and the bathroom was awesome.

Cons: Both times I ordered room service the staff forgot my drink. I had to wait for my wine and morning coffee. Plus when the staff dropped off my breakfast he didn't bother to take the dirty plates from the night before. He just pushed them aside

Pros: Such a quiet little island of comfort, excellent quality products, big room, lovely rooftop terrace. Will definitely be back.

Cons: nothing.

Pros: Friendly staff

Cons: Not enough lighting for a dark room.

Pros: This hotel was great, more like an upmarket hostel in the way it is run. I loved that it used to be a brewery and converted into rooms. The vibe was very cool and although we were a family, we felt very welcome and looked after.

Cons: The food choices in the bar.

Pros: Friendly staff, nice atmosphere, clean rooms..

Pros: Nice modern vibe and feel to the hotel

Cons: Check in charged card twice however said transaction was not processed. Funds debited from account. Receptionist was not very friendly.

Pros: Reasonable priced property with all the amenities you need for families and young people.

Pros: Standard of all facilities

Cons: Not many cups etc for own food

Pros: Can't really complain about hotel to be honest. Close to eurostar, we jumped in a taxi cost €11 so worth it between 4 people. Location fab 10-15 min walk, turn left, right, ealk across the bridge and continue straight to the centre square.

Cons: Musky smell of corridors but this wasn't smelt in.the rooms. Fact we couldn't have next door rooms. Breakfast didn't look.great but that's an extra cost anyway

Pros: Really good wifi Awesome bathroom Good breakfast Good location Big room Friendly staff

Pros: The hotel is great very good location and great facilities I would reccomend to anyone families or travellers.

Pros: Nice hotel, very clean. Location is perfect across the street from Central Station.

Cons: Loud music in the street on Sat night that we could hear since the room was facing Central Station where people were playing music... my son could not sleep easily that night. The hotel can not do anything about it.

Pros: Location

Cons: Service level 1. Checkin was late, they had not cleaned on time. It was more than hourpast checkin time, when asked the lady at front desk showed an attitude about it. 2. Internet never worked for 1.5 days

Pros: Nothing!!!

Cons: Low quality and standards!!!

Pros: Great location, perfect service, nice and clean room.

Pros: Everything about the hotel was excellent. The lobby was beautiful, fresh and clean just as the halls and room was. The bed was very comfortable. The bathroom had an oversized tub.The location was excellent also.

Cons: There was nothing I did not like.

Pros: I love its location. Opposite to Brussels Train Station. It is ver convenient for traveling to others cities. Staff provided very good service. We can keep luggage with hotel for more than 1 week and come back to check in. Room for family at corner is very nice. We can stay comfortably.

Cons: Nothing.

Pros: Location

Cons: They locked the doors after midnight. You need to make a doorbell before the staff will open the doors

Pros: All fantastic, great hotel and staff. Executive lounge was a pleasant surprise.

Pros: Great location, you could take the train from Midi Station to here for free with your train ticket. Big rooms, comfortable beds, and late check out (2pm) if you're Hilton Rewards member. Great stay in Brussels!

Pros: The location and the quality of the hotel were fantastic.

Cons: Great stay, the only complaint would be the firmness of the bed, but that is just personal preference. The room was nice, breakfast was good. Would definitely go back

Pros: Great location Great stuff Great artistic atmosphere Great ventilation and temperature system Beautiful and lovely lobby Generous guys

Cons: The breakfast wasn't so diversity

Pros: The breakfast was very good and location too.

Cons: The facilities are not very modern and renovated.

Pros: Very good selection and quality. Fresh fruit, juices, and assortment of cold and hot items were available.

Cons: Some seating chairs quite worn down. Room decor and linen could be updated.

Pros: The room was comfortable, and there was a coffee machine in the room.

Cons: The breakfast saloon was very crowded.

Pros: Chic and cozy

Pros: Very centrally located and close to Grand Place.

Pros: Friendly staff and excellent location

Cons: Nothing

Pros: The hotel was in a great spot and the pool and steam room were excellent

Pros: Quiet and comfortable room Good location

Pros: Loved it! Super clean, satisfactory breakfast, excellent location - everything accesible on foot- eco friendly. Definitely recommended to all the travelers!

Pros: Very clean overall, comfortable bed. Hostel with a convenient location, only minutes from the Grand Place

Cons: the breakfast standard is very low, but of course you get what you pay for

Pros: Calm hostel, price/q ratio

Cons: Bath and WC are in another level

Pros: Good staff. Nice interior.

Cons: No soap in the bathroom. said I could buy some when asking for it. I think, obviously, soap has to be there regardless! How are we supposed to wash our hands after going to the bathroom!

Pros: A great hostel experience. I especially loved common areas with many comfortable chairs and tables. Breakfast was really good, rooms are clean, beds are comfy and heating works perfectly. + close to the shopping area and city center

Cons: I can not say that there was any major point that has deceived me, but: 1) It was a little bit uncomfortable not to have a locker in the room. 2) The street outside may get quite noisy in the evening time ( though, doesn't disturb at night )

Pros: the room

Cons: the breakfast