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Pros: Outstanding service by the crew.

Cons: Seats in economy area little cramped

Pros: Great crew

Pros: the CREW WAS FRIENDLY AND CELEBRATING EASTER WITH THE GUESTS

Cons: THE FOOD WAS ADEQUATE, GIVEN THAT WE WERE ON AN AIRPLANE

Cons: We had a huge delay

Cons: Food we got was not promised. Drinks are not served or highlighted based on requirements

Pros: Food

Cons: Please stop overbooking....

Pros: Some of the crew members were unfriendly, the economy seats were not very comfortable, there were no snacks on a 14 hour flight only water was freely available

Cons: As above

Cons: Quality of on board food and courtesy of flight attendants really needs improvement. Etihad wasn't like this a decade ago.

Pros: My luggage never arrived in Munich

Pros: The crew was o.k.

Cons: Larger seats! More legroom! No seats which don't recline. Specifically, the seat in front of min reclined -- literally into my lap, since my knees were against the back of that seat ALL the time. Min didn't recline, since it was too close to a partition.

Pros: The seat was good, and the crew was great.

Cons: Boarding at the gate, and not having to take the bus.

Pros: Very conformable and quiet.

Cons: Nothing very nice flight.

Pros: The crew was very attentive, although it did help I was the only passenger in business and the food was definitely better than expected and an improvement on last time I flew with them, around a year ago.

Cons: The cabin was looking a little tired.

Pros: everything was pretty adequate

Cons: they skipped me when they passed out food and never came back.

Cons: Entertainment is non existent. Plane is tatty.

Pros: It was perfect to me , im in so much pain spiritually and you guys makes me feel home.

Cons: Everything was good

Pros: Crew was friendly. Food somewhat better than prior leg but far from business class standard.

Cons: Plane fittings coming apart; dirty seats; no personal screens - they use an overhead CRT! Didn’t know such old panes were still being used by Ethiopian. While friendly, crew could be more attentive to travelers needs - eg refills, water etc.

Pros: Very good,on time good service

Cons: Better seats on business in boing 737 800

Pros: The crew was amazing. The crew is an asset to the airline

Cons: Boarding is chaotic.

Pros: The food and the fast and efficient customer service.

Cons: There was too many parents who were super loud and didn’t care about their children jumping and screaming around the plane for 12hrs. I wish the fly attendants said something to calm down the situation.

Pros: Food was really good and no delays. Entertainment also really good.

Cons: Can't really think about something.

Pros: very friendly crew (we were flying with two small kids) who went above and beyond to make them as comfortable and happy as possible.

Pros: The entertainment was adequate and there were multiple snacks/meals. The bread rolls were warm. And they provided towelettes for wiping hands after meals.

Cons: The crew could have been more considerate, and the Economy seats were even tighter than usual! There was no leg room and even without the person in front of me reclining, the seat back was hitting my knees. The passenger next to me had longer legs and was much worse off. The food was very poor.

Cons: The seats are uncomfortable

Pros: Crew was so nice and very helpful

Cons: Timing, delayed by 20 minutes

Pros: Good selection on inflight entertainment

Cons: Lack of food choices.

Pros: Crew was good. Aircraft was fresh and clean.

Cons: The movie selection is very mediocre

Cons: This was just a short commuter flight from Lyon to Amsterdam for connection.

Pros: Nothing!

Cons: We were told they were holding our flight, we ran 3 terminals and they’d already left.

Cons: The plane was very hot

Pros: Crew was friendly

Cons: Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs

Cons: Improve cabin comfortable

Pros: I had a great time. The best part was that my luggage reached on time!! Thank you!

Pros: The stewardess were lovely.

Cons: The refreshments

Pros: Great crew, excellent legroom

Pros: Outstanding service by the crew.

Cons: Seats in economy area little cramped

Cons: Avoid spilling coke on the passengers

Cons: 2 hour delay and 3 crying babies on a red eye.

Pros: Great entertainment and food- all excellent.

Cons: Uncomfortable, small seats in Economy.

Pros: Crew was nice and friendly

Cons: Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight.

Pros: Overall KLM experience is good

Cons: Food quality was mediocre for a business class flight.

Pros: Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight.

Cons: Doesn't

Pros: Crew was friendly

Cons: Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs

Pros: Crew was nice, attentive and very helpful

Cons: More leg room

Pros: Departed on time. Courteous staff.

Cons: I had a continuing flight in first class but was not allowed entrance to the first class lounge.

Pros: Good attention from crew and very comfortable seats.

Cons: Nothing given the great value for money

Cons: The visa check personnel were the most discourteous airline staff I have ever encountered.

Cons: Great airline, great staff.

Pros: Everything

Cons: Emirates are a quality airline unlike BA and KLM.

Pros: reached before schedule. giving passengers enough time for getting off board and give them a little extra time in hand.

Cons: flight attendant responsible for boarding the flight was rude. he gave unclear instructions creating confusions. the flight interior was average/below average. really inferior quality compared to other emirates flight.

Cons: There was a disruption with the audio system.

Pros: Nice crew. Smooth flight :)

Pros: The food was good, seats were quite comfortable and the crew was awesome

Cons: The entertainment was not that great

Pros: Good selection on inflight entertainment

Cons: Lack of food choices.

Pros: I loved that every seat had a pillow, blanket and head-phones waiting. The movie selection was great, too.The service was excellent. Love having metal utensils, and not plastic.

Cons: No fault of the airline, but when passengers recline their seat backs all the way, it's very difficult for the person behind. Two vegetarians meals were offered - which is ok, but I was unsure if either had sufficient protein; plus the side dishes were all starches.

Pros: Superb crew; surprisingly delicious food (better than some first class meals I’ve had in the past).

Cons: The seat was remarkably uncomfortable. I fly business or first class when traveling overseas (prefer business class) specifically to be able to rest - this was the most uncomfortable I’ve experienced in the last few years.

Pros: Delicious Easter eggs Beautiful interior design of cabin and seats Roomy

Pros: The expedited transfer from late flight out of Rome was an amazingly efficint process, much appreciated. Was very stressed when I thought I could not make the transfer, but Swissair really had it covered. My compliments