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Pros: Excellent crew, approachable and helpful. Seat was comfortable with legroom and headrest at the right height

Cons: Better selection of videos

Pros: Very good,on time good service

Cons: Better seats on business in boing 737 800

Pros: Crew was helpful. I had 3 seats to myself, so yes. Seating was amazing.

Cons: The lunch - tooo much rice no sauce. Food was okay. The sandwich was good.

Pros: Crew was really great - helpful and kind.

Cons: Both flights delayed which meant I missed my connecting flight. Stuck in Rome airport for several hours with no information about rescheduled flight. Finally figured it out with help of Rome airport information desk.

Cons: Don’t be late

Cons: I was seated next to the restroom, which is not a pleasant experience for an international flight.

Cons: Fix the damn KIOSKS at Vienna!

Cons: Travelled business class and was ace experience

Pros: We had a ridiculously tight transit, arriving in Addis Ababa 20 minutes before our Madrid flight was meant to depart, and I was amazed by the outstanding support and assistance provided by the ground staff. Every single person who was meant to make the connecting flight did—and our luggage did too!

Pros: Very good,on time good service

Cons: Better seats on business in boing 737 800

Pros: flight was on time

Cons: Felt a bit like cattle because boarding was in a tight space and there was a lot of confusion as to who should stand where. Not sure why there were different zones for boarding because they didn't matter.

Cons: No Gin & Tonic Bus transfer to airplane for international flight? Twice...?

Cons: There is no phone charging or entertainment. Also couldn't bring on carry-on sized bags with wheels and were forced to check them.

Pros: the drinks

Cons: reduce on the spices in the food or provide different options.

Cons: There was a disruption with the audio system.

Pros: Very good,on time good service

Cons: Better seats on business in boing 737 800

Pros: Great crew, comfortable seating with enough leg room.

Cons: Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated

Pros: The seat was a little uncomfortable but the crew were amazing.

Pros: Seat was good

Cons: Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened

Pros: Seat was comfy and spacious for economy class

Cons: Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal.

Pros: The crew

Cons: sea food

Pros: Boarding staff .

Cons: Food was very bad and started to charge you for some food and drink items .

Pros: Plane was fine

Cons: The bus took forever to reach the plane. Food quality was poor

Cons: The airplane broke from Abudabi to Delhi with 4 hrs delay.

Pros: Nothing

Cons: Poor service and flight was dirty

Pros: Crew was amazing.

Cons: I had a problem with the seat cushion. Not comfy enough.

Cons: Mu luggage got broken

Pros: The airplane trip was ok

Cons: I had 14h of layover in Doha and I did not have a hotel to sleep that night.

Pros: Way more leg room than I expected. The crew was very nice, the announcements were made in 3 languages, which was nice for the non-Amharic speakers!

Cons: Boarding in Lomé took a long time, which I believe made us a little later at the airport. Not sure if that is something fixable or not

Pros: Crew was helpful. I had 3 seats to myself, so yes. Seating was amazing.

Cons: The lunch - tooo much rice no sauce. Food was okay. The sandwich was good.

Pros: Land crew attention was polite and nice

Cons: Restrooms on board was dirty, no toilette paper nor tissues. One fight attendant was particularly impolite, hitting and pushing instead of asking

Pros: Seats small uncomfortable

Cons: Bigger seats.