Singapore hotels near Ngee Ann City

Cons: Not really a hotel for walkers. We like to walk a lot and take public transportation. Main entry for hotel best for cars/taxis. There is an after thought roped off area on the edge of the circle drive for pedestrians. The entrance is on 3rd floor up a steep ramp/circle drive which goes from ground floor up to 3rd level where the lobby is. We got honked at twice by taxis. At the top of ramp you arrive to the smoking break area for taxi drivers. Once past that you get to the the beautiful lobby. I think they are more use to people arriving by car/limo.

Cons: Room, view, art display, staff...

Cons: We were happy

Cons: Courtyard rooms not as good.

Cons: Wish there is a microwave on a floor but I guess it is not common in Singapore.

Cons: Overall is excellent experience for staying at pan pacific

Cons: Only complaint I have is that the temperature in the lobby bar is too cold to enjoy the wonderful ambiance that exists in that venue.

Cons: No local amenity for GHA plat

Cons: Check-in and check-out is always slow.

Cons: From the beginning, I should have set low standards. I asked for a room in the high level. The reception happily announced that he found one - a room at level 15. I never heard level 15 classified as an upper floor. But I was tired after 1.5 days of traveling. The next day, HVAC maintenance came to clean the vent - unannounced. Just knocked and said - we have to clean the vent. No forward notice from the hotel. The room was not very clean. There was mildew in the sink and the towels weren’t arranged properly. The sink stopper was off, the bathtub stop was broken and the water kept gushing out when you shower. The bathroom light was worst. It was like being in a mine, with some spots lit and others dimmed. Definitely not a place to get ready for a date for. The next day, housekeeping did not come. They said there was a privacy notice. I never saw a privacy notice. When I got in at 6pm, they rushed to expedite the cleaning, and it was done haphazardly. For the price you pay per night here, I think you’ll be better off at Fullerton, Shangri-La or Marina Bay Sands.

Cons: The lift was a bit slow

Cons: - Room was large and nice but felt dated - At checkin, the clerk attempted to up-sell the breakfast and Internet package for $100 per night. Internet should be included in the price I paid, especially as I chose this hotel based on that.

Cons: Communicated with staff in advance for several requests and non were noted or communicated to staff. The excuse was booking was made through external agent hence message didn’t come through even though I had followed up with hotel internal staff (who confirmed by email) about the request NOT the external agent.

Cons: Everything

Cons: Wish we could have stayed longer!

Cons: Excellent breakfast

Cons: Too many "sorry" replies instead of solutions for numerous issues encountered during the stay. 5 star hotel brand delivering to 3- or 4- star service levels. I rave about the Fairmont Vancouver airport; Singapore Fairmont doesn't come close to meeting the perceived brand value.

Cons: Too much air freshener in the lobby, $54 buffet breakfast and not as close as suggested to the shopping on Orchard road.

Cons: The WIFI’s Internet access. It’s spotty, to say the least, and THAT, to me, makes an enormous difference. Even in the Executive Lounge on the 23rd floor, half the room, to the left of elevators and in the conference room ... excellent ... the other half ... forget it, had to use Singtel. Same in Prego, the Italian Restaurant on the ground floor (if you like black truffles, by the way, now they have a special truffle menu!).

Cons: Everything else. Too pricey for what it is. Rooms feels and look old. 3stars most in my book.

Cons: 1. Badly-managed ground floor reception and registration. We arrived at the ground floor lobby and lined up with a number of other people. Only to be told by the young executive who finally served us -- rudely & impatiently -- that this registration counter was only for corporate bookings and we should go up to the 5th floor for all other bookings. If you intend to segregate and discriminate bookings, then perhaps some clear signage and wayfinding would help? Perhaps recognising that he had been rather rude, the young man then said he would register us anyway. He couldn't find our booking, asked to see the confirmation email, and then couldn't seem to wait the one minute it took me to call it up on my phone. 2. Poor manners at the 5th floor reception We came back at 1.30 pm and went straight up to the 5th floor reception, as instructed, to collect our keys. Chaos as there were many waiting to check-in. I lined up at what I thought was the concierge counter to ask what I needed to do if I was simply looking to collect keys rather than do a full check-in, and was barked at by another impatient man at the [unlabelled] counter to the side of me. Thank goodness for an older gentleman, Mr Suhaimi, who stepped forward to answer my simple question, promptly issued the keys, and assured us that our bags would be in our room, which it was. Kudos to Mr Suhaimi for being so well-mannered in a sea of rude Mandarin employees. 3. Went to our room. The shower cubicle had ugly black electrical tape all around the bottom, presumably to stop some sort of leak. Cheap toiletries. Old, tired fittings that haven't been updated since the late 1990s. Flat, overused pillows. 4. Breakfast the next morning at Chatterbox was dismal. Overcooked noodles, cheap butter, tasteless eggs. And a very small selection of food items that couldn't be called a buffet. 5. Rude service again at check-out, even though we had nothing to pay for and it was a straightforward sign-out. Doesn't anyone ever smile at this hotel? All in all, not worth the price, and certainly not worth our patronage. Don't bother with the Mandarin Orchard, it's way past its prime. There are many other hotels in SG that welcome you with a smile, maintain a good environment and charge you far less.

Cons: dual queen size beds would be ideal.

Cons: Almost 1 hour to check in and no apologies. The bathroom door accidently locked and took 40 minutes to send someone. Also when we went for breakfast my partner was told no slippers permitted. As a lifetime platinum member of Starwood I would suggest management needs a complete overhaul of staff and learn common courtesy. All in all I would never refer anyone to this or any Mandarin property.

Cons: The bathroom smelled bad, possibly due to the mold and the toilet bowl wasn’t scrubbed. this was the only major downer. Asked for housekeeping, but the smell still remained after they cleaned up.

Cons: Cheaper rates