Find reviews that mention:
6.4
Pros:Car is clean. Drop of was very easy and convenient.Cons:When we got to the airport we had to wait for two hours before getting the car because they didn't have any available.Reviewed Oct 3 2020
review from![kayak]()
2.0
Pros:staff let you read the fine print.Cons:AVOID this rental car. have all sorts of hidden fees . while booking, it was 'unlimited mileage'. then because i am an Albertan renting in Calgary, it is 200kms per day and have to pay for extra mileage. RIPPED OFF , Used another rental agency last week to go to Victoria BC with real 'unlimited mileage"- well now i know how ROUTES works, i will never ever rent a car there. i actually declined and cancelled the car rental on that day, i went to another agency and get another car for unlimited mileage almost the same price. AVOID this agency !Reviewed Sep 30 2020
review from![kayak]()
4.0
Pros:no commentsCons:They have hidden fees, while booking, it was supposed to be unlimited mileage however since i am an Albertan ,it is not unlimited, it is 200kms per day and the agent told me you should have read the fine print . Thats fine! i missed it , i thought it would be "unlimited mileage" as it states . I rented a van from another agency a week ago in calgary , we went to VICTORIA BC with unlimited mileage . So folks, avoid this company , its ripped off - choose a better rental company !Reviewed Sep 30 2020
review from![kayak]()
8.0
Pros:staff were goodReviewed Apr 20 2019
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10.0
Pros:Yes it was easy to find. Friendly staff as well.Cons:Not much everything was great.Reviewed Mar 31 2019
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10.0
Pros:Shuttle from the airport. Customer service was great. Only a 500 deposit in Calgary vs 1500 deposit in Mississauga.Reviewed Mar 29 2019
review from![kayak]()
5.2
Pros:They upgraded my rental due to allow stock on hand, the suv was comfortable but was not as fuel efficient as the one I had expected.Cons:The car was not cleaned before they gave it to meReviewed Mar 25 2019
review from![kayak]()
9.6
Pros:I was unsure about the pick up and drop off aspect, but it went very smoothly and was very little trouble. The staff were very helpful and cheerful.Reviewed Mar 20 2019
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10.0
Pros:Staff was very helpful.Reviewed Mar 16 2019
review from![kayak]()
4.0
Cons:Didn’t get the vehicle they promised. Tried to double charge me if I keep it an extra day.Reviewed Mar 14 2019
review from![kayak]()
10.0
Pros:Easy pickup, friendly staff that took time to answer all my questions. Staff (EJ) was nice enough to drive me back to my hotel even though I came in near closing time. Would definitley return.Cons:Overall great experience. Make sure to really inspect the windshield as a small crack can be cause for having to pay to replace the whole thing. I found a small crack in the windshield before I drove off and it was noted that it was there before I left so no harm no foul. Great service overall.Reviewed Mar 13 2019
review from![kayak]()
2.0
Cons:If they were open when I arrived from my flightReviewed Mar 10 2019
review from![kayak]()