8.0
Friendly customer service. Allowed date change and on the spot rebooking. Price was not the lowest.Reviewed Dec 1 2023
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10.0
GoodReviewed Nov 23 2023
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2.0
45 minute wait in line to get to the deskReviewed Oct 14 2023
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10.0
We were given an upgrade and the rental itself was very affordable.Reviewed Oct 8 2023
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10.0
Everything was smooth, it would be nice for a faster pick up but you can’t help some people don’t planReviewed Sep 26 2023
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10.0
Everything from beginning to end went smoothly, no issues with the rental car, no surprise charges, great customer service. And we were very thankful for the upgrade! Thank you Budget!!Reviewed Sep 21 2023
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4.0
I do not understand the logic behind a car rental agency that is one hr from the Rockie mtns not listing only winter tire vehicles. To leave it as an upgrade and significant cost at the counter is outrageous. It may not be law to have winter tires on the vehicles being rentable, but highlight that fact on your booking site. It is misleading and not a fair price comparison. And, the amount of surcharges etc are obscene and should be disclosed on your final booking ONLINE, again NOT at the ticket counter when everyone is in a frenzy to get on the road to their destination. As well, there was no walk thru of the vehicle features like windshield wipers, lights, gas tank etc. At initial use of my wiper blades the wipers did not actually touch the glass and was left w a blob of frozen windshield fluid which I had to pullover and scrape off. Eventually the wipers must have warmed up and we’re operational. I was very dissatisfied w my experience and shocked at the outrageous cist of my online quote if $358 to walking away w a key for $958!!? Pls investigate this further, I’d be happy to share my documents!!!!!!!!Reviewed Mar 14 2023
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8.0
Supplied a small suv for free, if i wanted. snow and weather made it a good option. nice free upgrade.Reviewed Mar 14 2023
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10.0
Fast no mess serviceReviewed Oct 23 2022
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2.0
Was charged significantly more than quotedReviewed Oct 18 2022
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10.0
Everything about the car/ the service was great!Reviewed Oct 17 2022
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8.0
Got exactly the vehicle I ordered. Customer service was fine.Reviewed Oct 4 2022
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