2.0
Waited 2 hours for collectionReviewed Oct 5 2023
review from![kayak]()
10.0
Excellent Agents to deal with at both ends, excellent vehicle, all around a 10 out of 10!Reviewed Nov 10 2022
review from![kayak]()
10.0
We took a taxi from the Airport. I would have paid the extra to have the car there to meet us. I left my sunglasses in the car. I would be very delighted to get them mailed to me.Reviewed Sep 20 2022
review from![kayak]()
10.0
The staff gave me excellent service during my time in Calgary. My rental was supposed to be for 5 days, but they advised me I'd be getting a 6th day free as they were closed on the day I was supposed to return the car. They were extremely friendly and informative, and the process was clear and quick. I will definitely be doing business with Hertz again the next time I'm needing a vehicle in Calgary or any other province within Canada!Reviewed Dec 28 2021
review from![kayak]()
6.0
Price was great! Car was nice and smooth. Car was not clean on the exterior upon pick up which was a surprise for a rental company! That could’ve been prevented prior to pickupReviewed Dec 16 2021
review from![kayak]()
6.0
Got surprised by young driver fees, i selected the age 24 while booking, it gave me those prices, they added additional charges.Reviewed Dec 5 2021
review from![kayak]()
10.0
We arrived at the Calgary pick up location and was greeted by a courteous and friendly staff member. He set us up with a nice Chrysler Pacifica and got us on our way in record time. I would definitely recommend Hertz in the future.Reviewed Oct 19 2021
review from![kayak]()
4.0
Cons:Accused me of damages on the car. I wont be buying from them next time. Unfriendly front deskReviewed Dec 4 2020
review from![kayak]()
8.0
Cons:GoodReviewed Mar 31 2020
review from![kayak]()
5.2
Pros:Drop-off process is very quick. Car was in mint condition.Cons:The pick-up process is way too long! The agent was too pushy to sell extra insurance. Airport taxes are expensive and not appearingin the initial quote reczived by email. Was not the case when I rented in Vancouver via another agencyReviewed Sep 20 2019
review from![kayak]()
4.0
Cons:The check in process and subsequent drop off was not done well and not clear. The car was small for a medium sized SUV. We were also told that we could prepay the gas but then told when we arrived that if the tank wasn’t 100% full, no refund for that gas. They should have told us that upfront.Reviewed Sep 17 2019
review from![kayak]()
8.0
Pros:Easy pickup at the airportCons:Managers special was a large truck, would have preferred some option for a car.Reviewed Aug 19 2019
review from![kayak]()