Playa del Carmen hotels near Muelle Navega

Pros: Great location, unique layout, good restaurant

Cons: Dirty floor, stains on duvet, leaking shower

Pros: The service and atmosphere were impeccable

Pros: The location is great and it LOOKS like a tropical paradise. If you are in your 20's or only visiting for 1 or 2 days this is a great spot.

Cons: The sound from Mamelita's is consistent and all-present from about noon until 7 or 8pm each night. When I say sound, I mean a massive bass that permeates all structures and covers the beach from South to North. There was unfortunately 2 weddings during our stay and I felt terrible for those brides having beach ceremonies with bumping bass. The houses with straw roofs have a consistent "wood rot" smell and there are termites in the exterior porches.

Pros: I was a pleasant surprise, it was a last minute booking, so we didn't new much about this place, but it is very nice, good food, excellent service, beach front and a street away from the 5 ave.

Pros: Stayed two nights with my boyfriend and we loved this place. We tend to avoid the mega resort hotels so this was perfect. Took advantage of the half board, the food was good, not anything that stood out but appreciated. The drinks were about $5 USD which is ok, wish happy hour were longer. Tell them to make the margaritas strong :) The location was great! Loved being right on the beach and also able to walk quinta avenida in the evenings. All the staff was incredibly friendly, always trying to help. We did not have issues with noise at all. In fact I thought the music could have been a bit louder at the pool. I brought my own speaker to the beach for music but tried not to play it too loudly.

Pros: Amazing service and staff, clean and beautiful property, great location on the beach and near all the city center has to offer.

Cons: In room refrigerators would be nice to have.

Pros: Wait staff, location, breakfasts, porches, relaxation, most definitely recommended!

Cons: Low pressure showers, noisy neighborhood bar every night with the boom, boom

Pros: Love this place: Our eighth stay in ten years!

Cons: Really can’t see how anything could be improved. Sometimes music from concerts at nearby Mamita’s is horrendous but that is not Mahekal’s fault.

Pros: Clean rooms, with good facilities. No TV or coffee machine, etc. beach, resturant and spa options were very good. Staff was excellent....and I mean across the board. Just amazing.

Cons: Rooms, facilities, location, staff and secluded beach. I enjoyed it so much, already booked another trip in early 2017. The central location to Playa Del Carmen was especially appreciated.

Pros: great location, definitely the best beach around, took a walk on the beach to compare other beaches and hotels, Mahekal has definitely the best beach

Cons: beachbar was missing,

Pros: Location! Nice budget bungalow style beach resort. Food at dinner was very good!

Cons: No refrigerator! Air conditioning was not strong enough. Safe was too small. Sand everywhere in your bungalow...

Pros: Friendliness of staff, unplugged atmosphere, clean beach and pools, decent food, proximity to town

Cons: Uncomfortable bed- mattress needed replacing

Pros: The verandah with hammocks and the separate bungalows were great, everything was just steps from the beach. Many palm trees around made you feel like you were in a somewhat remote area, yet you were only blocks from all the nightlife in Playa del Carmen. Security personnel were on the beach all the time to insure the resort chairs and grass huts (palapas) were available to the guests and to keep the resort private. I felt very safe all the time!

Cons: There is a lack of instructional material that would help travellers visiting the hotel know what to do: ie: trade beach towels in each day at front desk for new ones, a menu in the room to help decide if you want to have lunch or dinner each day, whether there is take out food from the restaurant or whether food can be ordered at the bar and during what times, etc

Cons: comfort is basic but fair

Pros: Nice place right on the beach with a very friendly staff. Many of the people had been coming there for years and we can understand why. If you like the full service, all-inclusive, amenities out the wazoo, pamper me till I pop type of service then this is NOT the place for you. If you do like a casual, comfortable, quiet, intimate surroundings that are on the beach, but a short walk to downtown shopping and partying, then this is a great place.

Cons: Nothing against the hotel, we knew what we were booking. We wished we had brought a laptop and movies for those nights when we decided to hang in the room so we would have had something to watch and chill out too.

Pros: The location (being right on the ocean and blocks away from 5th avenue), the price, having 2 meals included (which I would recommend switching your meals to breakfast and lunch so that you can go out to 5th avenue for dinner), the friendly staff, the disconnected tone of the property (no TV, no radio, no phone) which I wasn't aware of until we arrived but was very pleased with. Some feedback mentioned the beds being hard, but I never slept better, other feedback mentioned the food not being good, but I disagree, the breakfast included a full buffet of fresh fruit, breads and cereals but you can also order eggs, pancakes, french toast, etc. Lunch was great becuase there was enough of a variety to choose from(mexican, salads, sandwiches,etc)

Cons: Quite a few mosquitos in the room, but I guess it's expected haivng the windows open all the time in a somewhat humid climate.

Pros: I liked the grounds, very tropical and well-kept. The food was very good, and the staff went out of their way to take care of me.

Pros: Great location on the beach, great ambiance

Cons: Very hard bed. Food Was barely tolerable.

Pros: Everything was great! The place is gorgeous and very relaxing and it's a great price for All-Incusive! I will definitely go back to this resort again!!

Pros: My friends and I love it so much we are planning another trip there sooner than we hoped, we enjoyed everything and every minute of our stay there. It is an unforgettable experience.

Pros: Excelent location, nice hotel compared to other similar rate hotels

Cons: 1. The rooms are very noisy. 2. The room key got deactivated everyday. 3. There was no "Privacy Please" card so every morning we got waken up by the cleaning lady (even though we asked not to). 4. AMEX is not accepted

Pros: The pool area was beautiful & very clean. The hotel was only two blocks from the beach and one block from 5th ave, bus station within walking distance. It was a wonderful experience and we would certainly return!!

Cons: wish they had a book telling you about your surroundings, what to see, where to eat etc.

Pros: The hotel was very good for a one night stop waiting for entry into our resort. Good location, clean and safe.

Cons: They offered a continental breakfast. It included coffee and orange juice which was good. The only other thing offered was two slices of white toast - there was not even an option of whole wheat bread. Very disappointing for the price paid for the room.

Pros: Rooms spacious...Hotel only 1 year old, so obviously in good condition.Pool was well-kept with garden-like atmosphere.

Cons: Certain rooms were facing out towards very noisy bar scene street. Staff accomodated us by making upgrade room change at no extra charge.

Pros: The hotel has en excellent location. However the frontdesk staff was terrible. They were unfriendly and not interested in helping out. When we asked them if they could get the doorman to find our luggage as we had stored them there after our checkout they told me to find him myself. This hotel is vastly overpriced!

Pros: Character, location, excellent restaurant, friendly and efficient reception staff, secure parking

Cons: Hard, uncomfortable beds and pillows

Pros: The people were quite friendly. The rooms were very clean and maids were excellent. The pool area was beautiful.

Cons: There was a mix up with our reservation because of a late check in even though we had advised the hotel of this ahead of time. We did get a room, and despite being charged the price we were quoted, it was not the room that was described. We booked a deluxe and the room we stayed in did not have all the amenities of the room we were supposed to get.

Pros: the only good thing was the ice cream parlor and it's location was amazing so close to 5th Avenida! We walked to the little town of playa del Carmen and all it's shops!!

Cons: The beach is always dirty with sea weeds, the food is horrible the staff are not attentive not greetifull. Bartenders are horrible and drinks suck! If you want to go and have diarrhea and vomiting for two days with you and your children all together go to this place! We were 9 In our party and 8 of us got sick!! And I heard from other quests that people in There party got sick also!! The restaurant is outdoor it's hot and humid and food is not kept at a good temperature so any dairy product or meat will be prone to bacteria very quickly. They do not have enough ice and do not keep food fresh! If they use beans tonight for dinner the left over is served for breakfast! It's so disgusting!! Would never stay at the reef playacar again! So many Mosquitos!!! Be prepared to get bitten and get food poising beach is terrible!!

Pros: Great location, Attentive staff and Cold AC.

Cons: Cheap 2 star food service. If you don't ask for it you won't get it. This was my fifth visit to the Reef. Every year the overall food service has gotten progressively worse especially in the Italian Restaurant. Four years ago that restaurant had an excellent antipasto salad bar now it has the same salad bar as the main restaurant. The entrees youst to be very good to excellent and the house wine and champagne were surprisingly good, no more. We never went back to that restaurant after the first try, nothing special. The hamburgers at the snack bar are mixed with a filler that does not taste good. I couldn't eat it. The food in the main restaurant varies little from day to day. They use the cheapest meat available but prepare them well and in a tasty manner. Beef is rare but if you ask for it they will get you a steak. Years ago the Italian restaurant was NYC quality, the main restaurant had fresh squeezed orange juice for breakfast, champagne flowed all day, now you have to pay for it after 11 AM and the overall food service was much better. I have to admit I found something I like to eat at every meal and they served steaks after I asked for them. Our bathtub needed replacement, it was cracked on the bottom. Our TV was broken as well.

Pros: Terrible: On the worst Experience EVER, Since we walked in and we checked in they asked for our passports Really!! The we get to the room that smelled HORRIBLE the lights did not work and latch was missing, The Beds where so hard, I think the floor was Better all the servers where so rude. NO ACTIVITY at the pool area the pools where so small plus if you needed to pay extra if you wanted a different beer and then to get a coffee at the lobby was 3 bucks really what part of all inclusive was I missing. I hated this Hotel it was the WORST EVER NEVER AGAIN. We also got food poison, and other people staying here at the REEF also got food poison. The food is not kept at the right temperatures and the service was HORRIBLE you would ask for your Drinks they either took forever or they would not come at all. At the food stations the cooks where always in a BAD MOOD. There beach was super dirty this was the only hotel that did not clean the sea weed. JUST THE WORST HOTEL EVER

Pros: Beach is impeccable - best beach in playa. Pool area was beautiful. Got a great deal via kayak $125 incl tax per night all inclusive for two. Alcoholic beverages included and paddleboard free for 30 min. Located in gated community so beach was a bit exclusive - no one hassling you/ begging for money.

Cons: Menu variety very generic, bad attempt at American dishes. We didn't even understand why. Food quality subpar - fruits weren't sweet, ceviche poorly done. Dinner was OK. Hotel would not allow me (parents staying at hotel) to access property without a playacar membership card (hotel is located on golf course/ in gated community) had the card thanks to my Airbnb host but was not allowed after 6pm to watch sunset with parents to celebrate their anniversary.

Pros: Loved the beach low water current The suite upgrade was amazing Weather was perfect

Cons: It would of been better if they had an all inclusive plan

Pros: My first time in Mexico and at an all inclusive. I really enjoyed the area and the feel of the resort. The separate restaurants had nice dinners and the buffet breakfast lunch and dinner was pretty good. The beach and the pool were very nice and the resort was located close enough to the downtown area that you could walk or take a cab for next to nothing. I would come back and would recommend this place to others.

Cons: Our check in had some confusion based in the american websites that we had read and what actually was the case regarding her son and kid staying free. However they were pretty sympathetic and work out a very reasonable deal with her. They have some guys not he beach that r selling excursions and asking for money to hold your place that don't work for the resort and if you didn't know better then you think it's ok. They are a scam and they will take your money and refund you if you decide not to go. Beware or them!!

Pros: Nothing - The place was completely mediocre. The only good thing is that it is a beachfront hotel.

Cons: The check in procedure was a nightmare. I flew in from spain and had done the reservation the night before. Upon arrival, they tell me that the reservation is not in the system because the person who takes care of reservations is on a holiday until tuesday! The man tells me that he'll put me in a provisional room. We walk there ( mind you Im carrying my whole kitesurfing equipment with me ) and as the bellman opens the door, we notice the room is occupied. So then we had to go back and I was put in another room for the night and then had to transfer the following day. My check out date was on Friday and I needed an extension until Sunday - I contact the lobby and they tell me they have no availability. While I was booking my room elsewhere I decided to look at their webpage and they did in fact have rooms available. Completely unprofessional people. Yes this is an all inclusive too, but the food is terrible. Breakfast and dinner tastes exactly the same.

Pros: The hotel had no reservation from booking.com and the last room they gave us was not good

Cons: Personal, limpeza, animacion

Pros: Location

Cons: Where do I begin. We first checked in and David said our reservation was cancelled. When we finally got our room, I wanted to shower since I had been traveling since the night prior, no hot water. I called and David said it was being taken care of. Ok. I took a cold shower. The next day, the water was hot, and all of a sudden there was no water! The next day, my friend was in the shower, the water stopped coming out. Called again to get it fixed. Water starts again , my friend jumps back in to finish up her shower, Brown dirty water comes out. I fill up a cup of the dirty water and take it down to the front desk. He takes a picture and sends it to his manager. Maintenance comes and fixes the problem. We were then promised that the manager would speak to us t be following day because she was not there, she was at the sister hotel down the street and was getting ready to leave. I asked to be moved to a different room, no other room was available because the boutique was under construction! He offers two rooms on two different floors. I asked to be moved to the sister hotel, he said no rooms were available. So we were stuck in this dirty hotel. The next day, I ask to speak with the manager, "oh she's not working today it's sunday". Really??? Our last day the cable goes out and nobody can come out to fix it today. -The boutique website indicates they have a spa- nope -rooftop bar and pool - closed for construction -Did I mention that there was major construction going on right across the street. The In Fashion Boutique website didn't indicate any of this ws going on. This was the worst vacation I have ever had. No compassion for guest here. I will NOT be returning.

Pros: The hotel is very nice, the rooms are well equipped and new, the beds are great.

Cons: Location: the hotel is just opposite of three discos (CocoBong) with loud music until 5am every day. This was a very bad experiance! Room: there was almost no water for taking shower, the water-pumps broke down every now and then. The room has black-ou curtains, but does not cover the door which is of glass. Staff: very friendly but highly inefficient - you complain about the lack of water and they move you to another room. You don´t have water in that room either and they want to move you back to the original room. Breakfast; included but you may choose between eggs with bacon and eggs with ham. One cup of coffe is free, you pay 30 mxp for the second one, that is not appropriate for such kind of hotel.

Pros: The best location in Playa del Carmen, excellent staff, and great design, really nice place to stay.

Cons: It's noisy and the blackout isn't enough for the room.

Pros: We didnt have water for 3 days in a row for at least 2 to 3 hours of the day!

Cons: Same

Pros: The hotel was beautiful and the staff was very helpful and kind. I would recommend this hotel.

Pros: very comfortable

Cons: Didn't offer in room coffee

Pros: The staff in particular was very accommodating and a pleasure to do business with. We would not hesitate to stay here again.

Pros: The staff were generally very helpful and friendly. The buffet was great. The resort had some great public art work.

Cons: The drain to my shower was partly clogged; it would not drain properly. Also, the door lock was partly broken; it was hared to open the door.

Pros: Is beachfront but the beach is the marina so it's stinks like sewage and the water is brown not blue and full of boats.

Pros: Yoshi the bar tender at the sports bar is an amazing bar tender. Hotel is close to everything in the area.

Cons: They push too much with buying a time share "wait they don't call it time share". Just say ur not interested and they'll leave you alone.

Pros: Its on the beach, staff was extremly nice-amazing.

Cons: The beds were hard as rocks. The food needed help!