|"Staff was super nice"||(in 49 reviews)|
|"Breakfast great and staff lovely"||(in 53 reviews)|
|"wonderful garden, clean rooms, nice staff."||(in 17 reviews)|
|"This is not a five-star hotel."||(in 20 reviews)|
|"Beach is not so close."||(in 10 reviews)|
|"Only one day my wife not well."||(in 5 reviews)|
Very good breakfast, very nice swimming pool. For 40 euros a very good choise.
It is half hour walking (in nice surrounding) to the center. For us no problem, but it maybe for other people this may be a disadvantage. There is no service of food and drinks after 3 o'clock PM, but 10 minutes walking from the hotel you ' ll find restaurants ( and an OXXO), so that was no problem for us, but it maybe for other people.
The location, the staff and the quei nature of the place.
No bar facilities after 1500.
The hotel is located away from the city & the beach. The only transportation way is to use a taxi. For golf it is maybe excellent.
3 of 6 days of our stay was the pool unusable for cleaning. Walking to the city took about 40 minutes....
The architecture of a "Hacienda" style hotel made it seem quaint and inviting. Breaskfast food was made to order or buffet style and delicious.
Filthy dirty floors in the hotel room; no clock(took 6 calls and 3 days before we received one that didn't work and then one that worked); no top sheet on your bed; stained towels; stained bed comforters; hairdryer didn't work; ants on the table where you eat by the pool; over 100 small tiles missing on the pool floor; waterfall doesn't work; building is need of repairs; very thin walls; slow guest services; toilet seat didn't fit; needed to hold toilet handle down to flush;
Internet- breakfast-room insulation- ask first before you do anything
Great place to stay on a budget...Hotel is 10 year old...Hotel room was fine, but dont stay in room 311-1...Next to water pump which makes a loud noise and can disturb your sleep...If you plan on going into town it is a 20 minute walk or take a cab for around $5...The spa looks like it has not been maintained very well...The restaurant attached to the spa is closed....The jacuzzi doesn't work very well...but the steam and sauna work very well and are nice...The place overall is very safe and quiet and right on the golf course...If you can put up with things that aren't perfect and service a little less than desire...This can be a great place to stay on the cheap if you just need a place to relax...Just don't expect 4 or 5 star service...
The Hotel has a nice look and an amazing pyramid on the entrance. However the pyramid is the SPA not the hotel. Breakfast is good. My room was very comfortable with a tub on it
There was a wet smell on the room, we asked for a 2 double bed room and they gave us a queen bed room (we are traveling with a baby). In the last night we lost the hot water and I called the receptionist to complain. After 2 hours no return and I decided to walk for it. The receptionist suggested us to shower the baby next morning... freaky, huh? By the way, baby was full of sun lotion. Anyway, we recommend this hotel however it was below our expectation
Excellent service and friendliness of staff
Beach access wasn't in walking distance.
Everything: spa, room, the quality of the service, the welcome and friendliness of the staff
a bit far from the beach
Located in Playa del Carmen, Eurostars Hacienda Vista Real provides charming 5-star accommodation, as well as a sauna, a swimming pool and free Wi-Fi. It also offers facial treatments, a 24-hour reception and body treatments.
A variety of premium services are available for guests of Eurostars Hacienda Vista Real, such as a car rental desk, a concierge and babysitting/child services. In addition, the multilingual staff are on hand to provide local information.
There are 77 rooms at the hotel, each providing all the necessities to ensure a comfortable stay. Each features a flat-screen TV with satellite / cable channels, in addition to a private en suite.
Those preferring to eat at the hotel can dine at the on-site restaurant, open for breakfast. In the evening, guests can relax with a beverage in the in-house bar.
Playa del Carmen Maritime Terminal is within a half an hour walk of Eurostars Hacienda Vista Real, and for those arriving by car there is off-site parking. Xcaret Archaeological Site and The Reef Marina are easily reached by car.
based on 576 reviews
Policies vary by room type and provider.
Eurostars Hacienda Vista Real is located at Paseo Chichen Itza Ret. 3 Lotes 12 y 13 in Playacar, 1,6 km from the centre of Playa del Carmen. Playacar Golf Club is the closest landmark to Eurostars Hacienda Vista Real.
Check-in time is 15:00 and check-out time is 12:00 at Eurostars Hacienda Vista Real.
Yes, Eurostars Hacienda Vista Real offers free Wi-Fi.
Yes, Eurostars Hacienda Vista Real offers free parking.
No, Eurostars Hacienda Vista Real does not offer free airport shuttle service.
Eurostars Hacienda Vista Real is 19,4 km from Cozumel. Eurostars Hacienda Vista Real is 51,7 km from Cancún.
No, pets are not allowed at Eurostars Hacienda Vista Real.
Yes, Eurostars Hacienda Vista Real has a pool on-site.