Eurostars Hacienda Vista Real

Paseo Chichen Itza Ret. 3 Lotes 12 y 13, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 873 4200

Cheapest
rate per night

8,1

Excellent
based on 1 277 reviews
Eurostars Hacienda Vista Real - Playa del Carmen, Quintana Roo, Mexico
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Prestigia R1 008
Hotwire R1 023
EXPHOTELWHISKY R1 023
Prestigia
Hotwire
EXPHOTELWHISKY

Good to know

Distance to city centre 1,6 km
Location rating 6,6
Nearest airport Cancun
Distance to airport 51,7 km

Rooms

Check-in
Check-out

Classic rooms

R1 008+

Bed type
Provider
Nightly base price
Unknown
R1 008 per night
Unknown
R1 023 per night
Unknown
R1 023 per night
Unknown
R1 113 per night
Unknown
R1 160 per night
Unknown
R1 175 per night
Unknown
R1 181 per night
Unknown
R1 219 per night
Unknown
R1 232 per night
Unknown
R1 262 per night
Unknown
R1 284 per night
Unknown
R1 310 per night
Unknown
R1 413 per night
Unknown
R1 517 per night
Unknown
R1 673 per night

Deluxe rooms

R1 999+

Bed type
Provider
Nightly base price
Unknown
R1 999 per night
Unknown
R2 290 per night
Unknown
R3 636 per night

Double rooms

R1 058+

Bed type
Provider
Nightly base price
Unknown
R1 058 per night
Unknown
R1 083 per night
Unknown
R1 328 per night
Unknown
R1 484 per night
Double bed
R1 685 per night
Double bed
R2 868 per night

Reviews

Pros

Cons

Traveller rating

115
49
34
7
0

Time of year

Traveller type

Show reviews that mention

+
beach distance in 3 reviews
beautiful hotel in 85 reviews
breakfast is good in 120 reviews
day out touring in 18 reviews
gated community in 4 reviews
great location in 43 reviews
great place to stay in 32 reviews
great value in 6 reviews
large rooms in 33 reviews
lot of options in 4 reviews
needs some cosmetic in 26 reviews
overlooking a golf in 30 reviews
playa del in 25 reviews
pool bar in 81 reviews
pool was dirty in 49 reviews
setting is beautiful in 5 reviews
special thanks in 4 reviews
staff friendly in 87 reviews
stay in a room in 5 reviews
view is very beautiful in 22 reviews
  • Good
    Jan 2020
    7,1

    Very friendly and nice personnel

    Mosquitos biting us, hard beds

  • Okay
    Jan 2020
    6,0

    This is not a five-star hotel. I'm a regular here and I book hotels all the time when I'm traveling so I know how it works. I was sold a room which was not the room I received when I arrived, I advised them about the photos on here that don't match what I paid or received. I proved this to front desk staff and they agreed and told me they would tell management. They were willing to upgrade me to the room I paid for but it was already taken. They offered me another free night stay which I kindly refused because I was traveling I couldn't take them up on their gesture.

    This is not a five-star hotel. I'm a regular here and I book hotels all the time when I'm traveling so I know how it works. I was sold a room which was not the room I received when I arrived, I advised them about the photos on here that don't match what I paid or received. I proved this to front desk staff and they agreed and told me they would tell management. They were willing to upgrade me to the room I paid for but it was already taken. They offered me another free night stay which I kindly refused because I was traveling I couldn't take them up on their gesture.

  • Okay
    Jan 2020
    4,6

    Cost and it was relatively quite. Staff was super nice.

    Sounds ridiculous -No wash clothes

  • Okay
    Jan 2020
    4,6

    The location only

    We were put in wrong room first night, then switched to a second room with nothing but problems l, then moved to a third room where the TV didn’t work, taps (water) didn’t work, locks on doors didn’t work, it was a kitchenette with no pots, no pans , no coffee maker, only had forks knives and plates. Very disappointed to the point we left after 6 days and paid for another resort.

  • Excellent
    Dec 2019
    8,3

    Friendly staff, good breakfast, liked the location as well.

    Gym was closed during our stay due to reconstruction and the pool barely gets any sunlight.

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About

Overview

With a stay at Eurostars Hacienda Vista Real Hotel in Playa del Carmen (Playacar), you'll be within a 5-minute drive of Quinta Avenida and Playa del Carmen Main Beach. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8,1 Excellent

based on 1 277 reviews

8,6

Breakfast

8,0

Service

3,0

Cleanliness

0,6

Bar

Things to know

  • Friendly service
  • Very quiet

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Complimentary breakfast
Fitness centre
Free Wi-Fi
Non-smoking rooms available
Car hire
Concierge service
Cribs available
Currency exchange on-site
Laundry facilities
Laundry service
Room service
Bicycle hire
Golf
Spa
Hot tub
Outdoor pool
Restaurant
Bar/Lounge
Cable or satellite TV
Air-conditioned
24-hour front desk
Safe
Sauna
Babysitting/child care services (surcharge)
Pets not allowed
Free parking
Terrace/Patio
Disabled access
Internet
Airport shuttle
Linens
Towels

FAQs when booking at Eurostars Hacienda Vista Real

Where is Eurostars Hacienda Vista Real located?

Eurostars Hacienda Vista Real is located at Paseo Chichen Itza Ret. 3 Lotes 12 y 13, 1,6 km from the centre of Playa del Carmen. Playacar Golf Club is the closest landmark to Eurostars Hacienda Vista Real.

When is check-in time and check-out time at Eurostars Hacienda Vista Real?

Check-in time is 15:00 and check-out time is 12:00 at Eurostars Hacienda Vista Real.

Does Eurostars Hacienda Vista Real offer free Wi-Fi?

Yes, Eurostars Hacienda Vista Real offers free Wi-Fi.

Does Eurostars Hacienda Vista Real offer free parking?

Yes, Eurostars Hacienda Vista Real offers free parking.

Does Eurostars Hacienda Vista Real offer free airport shuttle service?

No, Eurostars Hacienda Vista Real does not offer free airport shuttle service.

How far is Eurostars Hacienda Vista Real from the airport?

Eurostars Hacienda Vista Real is 19,4 km from Cozumel. Eurostars Hacienda Vista Real is 51,7 km from Cancun.

Can you bring pets to Eurostars Hacienda Vista Real?

No, pets are not allowed at Eurostars Hacienda Vista Real.

Does Eurostars Hacienda Vista Real have a pool?

Yes, Eurostars Hacienda Vista Real has a pool on-site.

Photos

Eurostars Hacienda Vista Real - Playa del Carmen - Building All photos (50)
Eurostars Hacienda Vista Real - Playa del Carmen - Balcony Balcony (5)
Eurostars Hacienda Vista Real - Playa del Carmen - Bathroom Bathroom (4)
Eurostars Hacienda Vista Real - Playa del Carmen - Bedroom Bedroom (11)
Eurostars Hacienda Vista Real - Playa del Carmen - Buffet Buffet (1)

Location

Most popular landmarks

  • Playacar Golf Club 275 m
  • Aviario Xaman Ha 0,8 km
  • Yucatek Divers 1,6 km
  • Calle Quinta Avenida 1,7 km
  • Playa principal de Playa del Carmen 1,8 km
  • Parque 28 de julio 1,9 km

Getting around

Cozumel 19,4 km
Cancun 51,7 km

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Eurostars Hacienda Vista Real