Hacienda Real Del Caribe

The location and the staff are great!!

I love this property for alot of reasons and have been staying here for years. That is why I notice things like the pool furniture and outdoor seating cushions are showing their age and are really dirty and need to be changed out...... another one of their policies which is very unrealistic they only allow one key card per room. I understand that is because it is inserted when in the room and runs all the electrical. But when there are 2 people sharing the room and have different timetables each person needs to be able to come and go without inconveniencing them.....this is our vacation, we are not to be inconvenienced!!!

I thought that the inside of the hotel was really cool and interesting because it is open to the outside with a pool being the center focus of the hotel. It was really nice to just walk out of my room and have access to the pool and feel the weather outside.

There seemed to be a lot of noise going on at all hours. Some guests would be playing their music really loud or they’d be doing construction right outside the hotel room. It was kinda hard to hear yourself think sometimes.