The Palm at Playa

The Palm at Playa

8th Street Between 5th And 10th Avenue, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 873 3333
R1 435

rate per night


based on 428 reviews

The Palm at Playa
Sat 25/3
Wed 29/3

About The Palm at Playa

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Clean and Tidy
    This stay has listed several different cleanliness practices.
  • Freebies
    This stay includes Wi-Fi and Parking for free

Located within walking distance of Terminal Foranea de Autobuses Station, The Palm at Playa offers free Wi-Fi, a rooftop pool and a private beach. This 3.5-star hotel is close to everything Playa del Carmen has to offer.

This contemporary hotel provides a rooftop terrace, a Jacuzzi and a beauty centre. For a fast and effortless arrival and departure experience, guests can benefit from the express check-in/check-out kiosk.

The air-conditioned rooms at the hotel are modern and have a mini bar, an iPod docking station and a flat-screen TV. They all offer a private bathroom, a telephone and a ceiling fan.

Serving Mexican dishes, Grill provides a convenient setting for an enjoyable meal. Room service is also available during certain times.

The Palm at Playa is located in the popular tourist destination of Centro. Xcaret Eco Theme Park and Xcaret Archaeological Site are an easy car trip away.

Photos of The Palm at Playa

Latest deals for The Palm at Playa

Sat 25/3
Wed 29/3
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Executive rooms(R3 292)
Executive room
no bed type specified
no bed type specified

R3 292/night

R3 292 totaleDreams
Deluxe rooms(R1 989 - R6 528)
Deluxe room
no bed type specified
no bed type specified

R1 989/night

R1 989
no bed type specified
no bed type specified

R2 435/night

R2 435 totalTravelocity
no bed type specified
no bed type specified

R2 706/night

R2 706 totalKAYAK
Standard rooms(R1 518 - R2 898)
Standard Room
no bed type specified
no bed type specified

R1 518/night

R1 518
no bed type specified
no bed type specified

R1 613/night

R1 613 totaltravelup
no bed type specified
no bed type specified

R1 616/night

R1 616 totalPricetravel
King rooms(R1 580 - R3 897)
King room
1 king bed

1 king bed


R1 580/night

R1 580 totalPrestigia
1 king bed

1 king bed

R1 677/night

R1 677
1 king bed

1 king bed

R1 769/night

R1 769
Double rooms(R1 435 - R4 085)
Double room
no bed type specified
no bed type specified

R1 435/night

R1 435 totalPrestigia
no bed type specified
no bed type specified

R1 616/night

R1 616
no bed type specified
no bed type specified

R1 671/night

R1 671 totalKAYAK
Superior rooms(R2 991)
Superior room
no bed type specified
no bed type specified

R2 991/night

R2 991

Amenities at The Palm at Playa

  • Private beach
  • Snorkelling
  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitiser in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Delivered food is securely covered
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Thermometers for guests provided by property
  • Safe


  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Internet
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Services and conveniences

  • Wake-up service
  • Car hire
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Wedding services
  • Ticket service
  • Safety deposit box

Things to do

  • Shops (on site)
  • Eco tourism
  • Beach access
  • Bicycle hire
  • Golf
  • Scuba diving
  • Diving
  • Snorkelling

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Multi-lingual staff
  • Designated smoking area
  • Private entrance
  • Disabled access
  • Accessible by lift
  • Upper floors accessible by lift


  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Microwave
  • Snack bar


  • Private bathroom
  • Shower
  • Spa bath
  • Toilet
  • Toilet paper


  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony


  • Window
  • Garden view
  • Seating area
  • Sofa
  • City view

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Rooftop pool


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service (additional charge)

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV


  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet


  • Computer use available
  • Fax/photocopying
  • Laptop safe

Family friendly

  • Babysitting or child care

Reviews of The Palm at Playa

GoodBased on 428 verified guest reviews

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6,2 Okay
Pros:The staff The location. The room is big and nice . Bathroom is excellent. Breakfast is good . Parking place
Cons:For a 4 star hotel, I expected to get a clean and prepare room . This wasn’t the case. Beautiful hotel and poor maintenance Very noisy area at night
9,4 Wonderful
Pros:Centric. Staff a great. Modern and great room . Very comfortable. In the room you have 2 showers A terrace and a lots of small things Like a bag with Towels to the beach . Umbrellas in case of rain , etc Breakfast is good with a lot of choises . Great atención . The pool at the last floor is incredible
Cons:We got a room with a terrace to the street. Very noisy. You have to Ask for a quite room . The hotel restaurant try to attract people at night with a very noisy music .
6,2 Okay
Pros:The shower area was beautiful with two ceiling shower heads.
Cons:Unfortunately, the showers had no hot water. We reported it to the desk at 8:30. We then went for breakfast, then shopping. When we returned at 11:15, there was still no hot water and we were checking out at noon. Upon checkout, we again complained. The front desk staff said they had someone check it out and it was working okay. It definitely wasn't since on shower was turned to cold and the other to hot. Maybe a 5 degree difference. Lots of apologies, but no offer of compensation I've stayed over 600 nights at Marriott hotels, over a hundred at Sheraton hotels. NEVER have I been treated this way over a mechanical problem. DON'T stay here. Lots of glitz but no real concern for the guests and their comfort.


8th Street Between 5th And 10th Avenue, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Calle Quinta Avenida163 m
  • Parque 28 de julio213 m
  • Playa principal de Playa del Carmen224 m
  • Yucatek Divers319 m
  • Muelle Navega0.7 km
  • Mamita's Beach Club1 km
  • Aviario Xaman Ha1.2 km
  • Playacar Golf Club2.1 km
  • Parque Xplor6.7 km
  • Xcaret Park7 km
  • El Camaleón Mayakoba Golf Club8.3 km
  • Terminal marítima Punta Venado8.4 km



Check in anytime after 15:00, check out anytime before 12:00


Cancellation/pre-payment policies vary by room type and provider.

When to book a room at The Palm at Playa

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Value for money


Distance to city centre

0,5 km

Nearest airport


Distance to airport

19,1 km