Good to know
|Distance to city centre||0,6 km|
|Distance to airport||50,0 km|
|"Staff were amazing Especially Jazmin!."||(in 8 reviews)|
|"Best location, best service."||(in 14 reviews)|
|"Roof top pool area was exceptional."||(in 26 reviews)|
Time of year
Show reviews that mention
|ave shopping||in 3 reviews|
|bunch of restaurants||in 11 reviews|
|direct access to the beach||in 8 reviews|
|excellent in the room||in 20 reviews|
|friendly staff||in 61 reviews|
|great breakfast||in 42 reviews|
|great hotel||in 48 reviews|
|great location||in 46 reviews|
|great service||in 21 reviews|
|great view||in 12 reviews|
|heart of playa||in 6 reviews|
|hotel restaurant||in 12 reviews|
|loud music||in 7 reviews|
|noise in the night||in 12 reviews|
|playa del||in 18 reviews|
|pool area||in 19 reviews|
|quiet room||in 12 reviews|
|rooftop swimming pool||in 44 reviews|
|sandra||in 12 reviews|
The hotel was exactly as it looked in the pictures. Rooftop swimming pool was amazing, very comfortable bed and nice large room. The hotel is located one block from the beach and only a few steps from the main street. So if you want to party, it is very convenient.
Even though we had a room facing the garden, we could still hear music till late as the hotel is just around the corner from all the clubs.
Comfortable bed and very spacious suite
Location is great, close to very good restaurants and the beach. Because we liked the accomodation so much we stayed 6 nights instead of our first plan of 2 nights. The rooms are spacious, big shower (for 2 people), 2 tv’s and a GREAT and big bed. The swimmingpool at the roof is very relaxed and has a chill vibe. If you want to skip the beach the pool is a very good alternative. NiCe and helpfull staff
During our stay we didnt had good wifi. There was a defect with the wifi transmitter. The first night we slept at the street side of the hotel. Our night was rough, the bar was playing music till 6.30am. The 2nd night they moved us to the backside of the hotel. That was quiet.
The breakfast was amazing with great service. It was a lovely touch that it wasn't buffet for once, it was a smaller ala carte menu with a good selection and also a fruit plate each. The rooms and the hotel facilities was very good and the staff friendly, must give a great hospitality credit for Mario at reception who's been amazing and for Sandra that i believe is concierge team. Thank you so much we would return!
Staf is amazing, nice, frendly and very helpful, specialy Sandra from Travelagency.
With a stay at The Palm at Playa, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 3 minutes by foot from Playa del Carmen Main Beach. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.
based on 755 reviews
Things to know
- Spacious rooms
- Awesome terrace
- Friendly service
Policies vary by room type and provider.
FAQs when booking at The Palm At Playa
Where is The Palm At Playa located?
The Palm At Playa is located at Calle ocho Lote 5 in Centro, 0,6 km from the centre of Playa del Carmen. Playa principal de Playa del Carmen is the closest landmark to The Palm At Playa.
When is check-in time and check-out time at The Palm At Playa?
Check-in time is 16:00 and check-out time is 13:00 at The Palm At Playa.
Does The Palm At Playa offer free Wi-Fi?
Yes, The Palm At Playa offers free Wi-Fi.
Does The Palm At Playa offer free parking?
Yes, The Palm At Playa offers free parking.
Does The Palm At Playa offer free airport shuttle service?
No, The Palm At Playa does not offer free airport shuttle service.
How far is The Palm At Playa from the airport?
The Palm At Playa is 19 km from Cozumel. The Palm At Playa is 50 km from Cancun.
Can you bring pets to The Palm At Playa?
No, pets are not allowed at The Palm At Playa.
Does The Palm At Playa have a pool?
Yes, The Palm At Playa has a pool on-site.
Most popular landmarks
- Playa principal de Playa del Carmen 167 m
- Calle Quinta Avenida 196 m
- Parque 28 de julio 280 m
- Yucatek Divers 356 m
- Muelle Navega 0,7 km
- Mamita's Beach Club 1 km