The Palm at Playa

4 stars
7,6
Good
based on 1207 reviews
1 207 reviews
8th Street Between 5th And 10th Avenue, 77710 Playa del Carmen, Quintana Roo, Mexico
8th Street Between 5th And 10th Avenue, Playa del Carmen, Quintana Roo
+52 984 128 0191
Mon 9/11
-
Tue 10/11
2 guests, 1 room
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Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Located within walking distance of Terminal Foranea de Autobuses Station, The Palm at Playa offers free Wi-Fi, a rooftop pool and a private beach. This 3.5-star hotel is close to everything Playa del Carmen has to offer.

This contemporary hotel provides a rooftop terrace, a Jacuzzi and a beauty centre. For a fast and effortless arrival and departure experience, guests can benefit from the express check-in/check-out kiosk.

The air-conditioned rooms at the hotel are modern and have a mini bar, an iPod docking station and a flat-screen TV. They all offer a private bathroom, a telephone and a ceiling fan.

Serving Mexican dishes, Grill provides a convenient setting for an enjoyable meal. Room service is also available during certain times.

The Palm at Playa is located in the popular tourist destination of Centro. Xcaret Eco Theme Park and Xcaret Archaeological Site are an easy car trip away.

7,6
Good
1207 reviews

Latest deals for The Palm at Playa

Mon 9/11
-
Tue 10/11
Deals from
R855
•Cheapest rate per night
Compare prices for Standard Room, Double room and 23 more The Palm at Playa deals.
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*Total includes estimated local taxes & fees payable on check out.

Amenities at The Palm at Playa

  • Private beach
  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV

Reviews of The Palm at Playa

7,6
Good
1207 verified ratings
Wonderful
565
Very good
200
Good
144
Okay
73
Fair
64
Mediocre
51
Poor
110

Summary of reviews

Guests say
Most guests praise the hotel's excellent central location, making it convenient for exploring the city and nearby attractions. The rooftop pool and comfortable beds are also highlighted as positives. However, many reviews mention significant cleanliness issues throughout the hotel, including dirty rooms and bathrooms. Service receives mixed feedback, with some staff members described as friendly and helpful, while others are noted as inattentive. Despite some amenities like the pool and room size being appreciated, the overall impression is affected by maintenance and cleanliness concerns.
AI-generated from customer reviews
Location10 out of 10
Bed Comfort7 out of 10
Pool7 out of 10
Service6 out of 10
Cleanliness0.5 out of 10
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6.2
Okay
Anonymous, Sept 2018
Pros (+) The staff The location. The room is big and nice . Bathroom is excellent. Breakfast is good . Parking place
Cons (-) For a 4 star hotel, I expected to get a clean and prepare room . This wasn’t the case. Beautiful hotel and poor maintenance Very noisy area at night
9.4
Wonderful
Hani, Oct 2017
Pros (+) Centric. Staff a great. Modern and great room . Very comfortable. In the room you have 2 showers A terrace and a lots of small things Like a bag with Towels to the beach . Umbrellas in case of rain , ...
Cons (-) We got a room with a terrace to the street. Very noisy. You have to Ask for a quite room . The hotel restaurant try to attract people at night with a very noisy music .
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Location

8th Street Between 5th And 10th Avenue, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Parque 28 de julio213 m
  • Albertos SCUBA379 m
  • Terminal Marítima de Playa del Carmen0.6 km
  • La Fe0.8 km
  • Beyond Diving0.9 km
  • Mexico Blue Dream0.9 km
  • Mamita's Beach Club1 km
  • Aviario Xaman Ha1.2 km
  • O2 Mexico1.3 km
  • The Reef Marina2 km
  • Playacar Golf Club2.1 km
  • Guadalupe Church2.5 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
Licence number: 008-007-004904/2025

The Palm at Playa

Which month has the cheapest rates at The Palm at Playa?

The cheapest month to stay at The Palm at Playa is July, with an average nightly rate of R1 018. The most expensive month is March at R2 203 per night.

What is the cheapest day to book The Palm at Playa?

The cheapest day to book The Palm at Playa is Saturday, with an average nightly rate of R1 055. The most expensive day is Wednesday at R2 026 per night.

How far in advance should you book The Palm at Playa?

To get the best price at The Palm at Playa, book around 9 weeks in advance. This could save you approximately 19% compared to booking last minute.

FAQs when booking at The Palm at Playa

  • Where is The Palm at Playa located?

    The Palm at Playa is located at 8th Street Between 5th And 10th Avenue in Centro, 0,5 km from the centre of Playa del Carmen. Parque 28 de julio is the closest landmark to The Palm at Playa.

  • When is check-in time and check-out time at The Palm at Playa?

    Check-in time is 15:00 and check-out time is 11:00 at The Palm at Playa.

  • Does The Palm at Playa offer free Wi-Fi?

    Yes, The Palm at Playa offers free Wi-Fi.

  • Does The Palm at Playa offer free parking?

    Yes, The Palm at Playa offers free parking.

  • How far is The Palm at Playa from the airport?

    The Palm at Playa is 19,1 km from Cozumel Intl. The Palm at Playa is 49,9 km from Cancun.

  • Does The Palm at Playa have a pool?

    Yes, The Palm at Playa has a pool on-site.

  • How does KAYAK find such great The Palm at Playa hotel deals?

    KAYAK scours the web for all room deals available at The Palm at Playa in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Palm at Playa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Palm at Playa.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
Los Itzaes Hotel
8.7 Excellent (693 reviews)0,06 kmOutdoor pool, Restaurant, Free Wi-FiR1 135+
24% cheaper
Room With King Bed In Blvd Hotel, Fifth Avenue
0,07 kmSnorkelling, Fitness centre, TVR752+
3-star hotel
49% cheaperHotel Maya Turquesa6.8 Good (2 037 reviews)0,07 kmOutdoor pool, Restaurant, Room serviceR501+
3-star hotel
Maya Del Mar
7 Good (396 reviews)0,08 kmWi-FiR2 821+

Cheapest

See cheapest stays in Playa del Carmen
2-star hotel
53% cheaper
Coco Azul Hotel Boutique
6.2 Good (140 reviews)0,08 kmIndoor pool, Bar/Lounge, Free Wi-FiR465+
3-star hotel
53% cheaper
El Sol Del Caribe By Bfh
0,16 kmR467+
3-star hotel
49% cheaperHotel Maya Turquesa6.8 Good (2 037 reviews)0,07 kmOutdoor pool, Restaurant, Room serviceR501+
3-star hotel
46% cheaper
Zihil Ha Hotel
8.4 Excellent (125 reviews)0,1 kmWi-Fi, Wi-Fi available in all areas, Flat-screen TVR535+

Most recommended

See most recommended stays in Playa del Carmen
3-star hotel
Hotel Lunata - Near Playa del Carmen Main Beach9 Excellent (517 reviews)0,1 kmSnorkelling, Restaurant, Room serviceR1 360+
3-star hotel
Los Itzaes Hotel
8.7 Excellent (693 reviews)0,06 kmOutdoor pool, Restaurant, Free Wi-FiR1 135+
3-star hotel
36% cheaper
Kinbe Hotel Boutique
8.7 Excellent (210 reviews)0,16 kmSnorkelling, Outdoor pool, Free Wi-FiR636+
4-star hotel
27% cheaperHacienda Real del Caribe Hotel8.6 Excellent (2 593 reviews)0,12 kmOutdoor pool, Restaurant, Bar/LoungeR718+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7,8
0,5 km
Cozumel Intl
19,1 km

More options for your stay in Playa del Carmen

Complete your trip to Playa del Carmen

Car hire in Playa del Carmen
Hotels in Playa del Carmen