The Palm at Playa
8th Street Between 5th And 10th Avenue, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 873 3333From
R1 435
Cheapest
rate per night
7,8
Good
based on 428 reviews
About The Palm at Playa
- Hotel RoomYou’ll have a private room with all the hotel’s amenities
- Clean and TidyThis stay has listed several different cleanliness practices.
- FreebiesThis stay includes Wi-Fi and Parking for free
Located within walking distance of Terminal Foranea de Autobuses Station, The Palm at Playa offers free Wi-Fi, a rooftop pool and a private beach. This 3.5-star hotel is close to everything Playa del Carmen has to offer.
This contemporary hotel provides a rooftop terrace, a Jacuzzi and a beauty centre. For a fast and effortless arrival and departure experience, guests can benefit from the express check-in/check-out kiosk.
The air-conditioned rooms at the hotel are modern and have a mini bar, an iPod docking station and a flat-screen TV. They all offer a private bathroom, a telephone and a ceiling fan.
Serving Mexican dishes, Grill provides a convenient setting for an enjoyable meal. Room service is also available during certain times.
The Palm at Playa is located in the popular tourist destination of Centro. Xcaret Eco Theme Park and Xcaret Archaeological Site are an easy car trip away.
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Executive rooms(R3 292)
Deluxe rooms(R1 989 - R6 528)
Deluxe room
Standard rooms(R1 518 - R2 898)
Standard Room
King rooms(R1 580 - R3 897)
King room
Double rooms(R1 435 - R4 085)
Double room
Superior rooms(R2 991)
Amenities at The Palm at Playa
- Private beach
- Snorkelling
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
Health and safety
- Daily housekeeping
- Contactless check-in/check-out
- Face masks for guests available
- Physical distancing in dining areas
- Physical distancing rules
- Property is cleaned by professional cleaning companies
- Process in place to check health of guests
- CCTV in common areas
- CCTV outside property
- Hand sanitiser in guest accommodation and key areas
- Screens or physical barriers placed between staff and guests in appropriate areas
- Use of cleaning chemicals that are effective against coronavirus
- 24-hour security
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- All plates, cutlery, glasses and other tableware have been sanitised
- Delivered food is securely covered
- Guests can opt out of accommodation cleaning
- Staff follow all safety protocols as directed by local authorities
- Disinfection of high-touch surfaces
- First-aid kit
- Thermometers for guests provided by property
- Safe
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Internet
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Services and conveniences
- Wake-up service
- Car hire
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- 24-hour front desk
- Wedding services
- Ticket service
- Safety deposit box
Things to do
- Shops (on site)
- Eco tourism
- Beach access
- Bicycle hire
- Golf
- Scuba diving
- Diving
- Snorkelling
Accessibility and suitability
- Entire unit wheelchair accessible
- Multi-lingual staff
- Designated smoking area
- Private entrance
- Disabled access
- Accessible by lift
- Upper floors accessible by lift
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Microwave
- Snack bar
Bathroom
- Private bathroom
- Shower
- Spa bath
- Toilet
- Toilet paper
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
General
- Window
- Garden view
- Seating area
- Sofa
- City view
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Rooftop pool
Laundry
- Ironing service
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Workspace
- Computer use available
- Fax/photocopying
- Laptop safe
Family friendly
- Babysitting or child care
Reviews of The Palm at Playa
7,8
Based on 428 verified guest reviews
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Pros:The staff The location. The room is big and nice . Bathroom is excellent. Breakfast is good . Parking place
Cons:For a 4 star hotel, I expected to get a clean and prepare room . This wasn’t the case. Beautiful hotel and poor maintenance Very noisy area at night
Pros:Centric. Staff a great. Modern and great room . Very comfortable. In the room you have 2 showers A terrace and a lots of small things Like a bag with Towels to the beach . Umbrellas in case of rain , etc Breakfast is good with a lot of choises . Great atención . The pool at the last floor is incredible
Cons:We got a room with a terrace to the street. Very noisy. You have to Ask for a quite room . The hotel restaurant try to attract people at night with a very noisy music .
Pros:The shower area was beautiful with two ceiling shower heads.
Cons:Unfortunately, the showers had no hot water. We reported it to the desk at 8:30. We then went for breakfast, then shopping. When we returned at 11:15, there was still no hot water and we were checking out at noon. Upon checkout, we again complained. The front desk staff said they had someone check it out and it was working okay. It definitely wasn't since on shower was turned to cold and the other to hot. Maybe a 5 degree difference. Lots of apologies, but no offer of compensation I've stayed over 600 nights at Marriott hotels, over a hundred at Sheraton hotels. NEVER have I been treated this way over a mechanical problem. DON'T stay here. Lots of glitz but no real concern for the guests and their comfort.
Location
8th Street Between 5th And 10th Avenue, 77710 Playa del Carmen, Quintana Roo
What's nearby
- Calle Quinta Avenida163 m
- Parque 28 de julio213 m
- Playa principal de Playa del Carmen224 m
- Yucatek Divers319 m
- Muelle Navega0.7 km
- Mamita's Beach Club1 km
- Aviario Xaman Ha1.2 km
- Playacar Golf Club2.1 km
- Parque Xplor6.7 km
- Xcaret Park7 km
- El Camaleón Mayakoba Golf Club8.3 km
- Terminal marítima Punta Venado8.4 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at The Palm at Playa
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