South Africa
ZAR

Hotel The Palm

4 stars
7,6
Good
based on 1194 reviews
1 194 reviews
8th Street Between 5th And 10th Avenue, 77710 Playa del Carmen, Quintana Roo, Mexico
8th Street Between 5th And 10th Avenue, Playa del Carmen, Quintana Roo
+52 984 128 0191
Thu 8/10
-
Fri 9/10
2 guests, 1 room
Bedroom
Bedroom
Pool
Hotel amenity
Living room
Bedroom
Lobby
Lounge
Dining room
Pool
Hotel amenity
Lounge
Bedroom
Pool
Rooftop
Bedroom
Bedroom
Living room
Pool
Living room
Hotel amenity
Bedroom
Restaurant
Bar
Lounge
Building
Other
Other
Rooftop
Bathroom
Rooftop
Living room
Bedroom
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Located within walking distance of Terminal Foranea de Autobuses Station, The Palm at Playa offers free Wi-Fi, a rooftop pool and a private beach. This 3.5-star hotel is close to everything Playa del Carmen has to offer.

This contemporary hotel provides a rooftop terrace, a Jacuzzi and a beauty centre. For a fast and effortless arrival and departure experience, guests can benefit from the express check-in/check-out kiosk.

The air-conditioned rooms at the hotel are modern and have a mini bar, an iPod docking station and a flat-screen TV. They all offer a private bathroom, a telephone and a ceiling fan.

Serving Mexican dishes, Grill provides a convenient setting for an enjoyable meal. Room service is also available during certain times.

The Palm at Playa is located in the popular tourist destination of Centro. Xcaret Eco Theme Park and Xcaret Archaeological Site are an easy car trip away.

7,6
Good
1194 reviews

Latest deals for Hotel The Palm

Thu 8/10
-
Fri 9/10
Deals from
R828
•Cheapest rate per night
Compare prices for Standard Room, Double room and 21 more Hotel The Palm deals.
Standard Room, bed type unknown
R828
nightly with fees
Double room, bed type unknown
R914
nightly with fees
Deluxe room, 2 queen beds
R1 718
nightly with fees
Double room, bed type unknown
R943
nightly with fees
Deluxe room, bed type unknown
R1 400
nightly with fees
Standard Room, bed type unknown
R1 747
nightly with fees
Standard Room, bed type unknown
R943
nightly with fees
Double room, bed type unknown
R1 078
nightly with fees
Deluxe room, bed type unknown
R1 424
nightly with fees
Standard Room, bed type unknown
R958
nightly with fees
Deluxe room, bed type unknown
R1 634
nightly with fees
Standard Room, bed type unknown
R1 021
nightly with fees
Double room, bed type unknown
R1 081
nightly with fees
Deluxe room, bed type unknown
R1 305
nightly with fees
King room, bed type unknown
R1 744
nightly with fees
Standard Room, bed type unknown
R1 104
nightly with fees
Deluxe room, bed type unknown
R1 499
nightly with fees
Deluxe room, bed type unknown
R1 663
nightly with fees
Deluxe room, bed type unknown
R1 707
nightly with fees
Standard Room, bed type unknown
R2 053
nightly with fees
Double room, 1 king bed
R3 728
nightly with fees
Deluxe room, bed type unknown
R1 930
nightly with fees
Standard Room, bed type unknown
R1 993
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Hotel The Palm

  • Private beach
  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV

Reviews of Hotel The Palm

7,6
Good
1194 verified ratings
Wonderful
558
Very good
198
Good
142
Okay
75
Fair
64
Mediocre
50
Poor
107

Summary of reviews

Guests say
Most guests praise the hotel's excellent central location, making it convenient for exploring the city and nearby attractions. The rooftop pool and comfortable beds are also highlighted as positives. However, many reviews mention significant cleanliness issues throughout the hotel, including dirty rooms and bathrooms. Service receives mixed feedback, with some staff members described as friendly and helpful, while others are noted as inattentive. Despite some amenities like the pool and room size being appreciated, the overall impression is affected by maintenance and cleanliness concerns.
AI-generated from customer reviews
Location10 out of 10
Bed Comfort7 out of 10
Pool7 out of 10
Service6 out of 10
Cleanliness0.5 out of 10
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All reviews

6.2
Okay
Anonymous, Sept 2018
Pros (+) The staff The location. The room is big and nice . Bathroom is excellent. Breakfast is good . Parking place
Cons (-) For a 4 star hotel, I expected to get a clean and prepare room . This wasn’t the case. Beautiful hotel and poor maintenance Very noisy area at night
9.4
Wonderful
Hani, Oct 2017
Pros (+) Centric. Staff a great. Modern and great room . Very comfortable. In the room you have 2 showers A terrace and a lots of small things Like a bag with Towels to the beach . Umbrellas in case of rain , etc Breakfast is good with a lot of choises . Great atención . The pool at the last floor is incredible
Cons (-) We got a room with a terrace to the street. Very noisy. You have to Ask for a quite room . The hotel restaurant try to attract people at night with a very noisy music .
6.2
Okay
Anonymous, Nov 2016
Pros (+) The shower area was beautiful with two ceiling shower heads.
Cons (-) Unfortunately, the showers had no hot water. We reported it to the desk at 8:30. We then went for breakfast, then shopping. When we returned at 11:15, there was still no hot water and we were checking out at noon. Upon checkout, we again complained. The front desk staff said they had someone check it out and it was working okay. It definitely wasn't since on shower was turned to cold and the other...
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Location

8th Street Between 5th And 10th Avenue, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Parque 28 de julio213 m
  • Albertos SCUBA379 m
  • Terminal Marítima de Playa del Carmen0.6 km
  • La Fe0.8 km
  • Beyond Diving0.9 km
  • Mexico Blue Dream0.9 km
  • Mamita's Beach Club1 km
  • Aviario Xaman Ha1.2 km
  • O2 Mexico1.3 km
  • The Reef Marina2 km
  • Playacar Golf Club2.1 km
  • Guadalupe Church2.5 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
Licence number: 008-007-004904/2025

Hotel The Palm

Which month has the cheapest rates at Hotel The Palm?

The cheapest month to stay at Hotel The Palm is July, with an average nightly rate of R1 000. The most expensive month is March at R2 262 per night.

What is the cheapest day to book Hotel The Palm?

The cheapest day to book Hotel The Palm is Thursday, with an average nightly rate of R1 001. The most expensive day is Wednesday at R1 990 per night.

How far in advance should you book Hotel The Palm?

To get the best price at Hotel The Palm, book around 11 weeks in advance. This could save you approximately 12% compared to booking last minute.

FAQs when booking at Hotel The Palm

  • Where is Hotel The Palm located?

    Hotel The Palm is located at 8th Street Between 5th And 10th Avenue in Centro, 0,5 km from the centre of Playa del Carmen. Parque 28 de julio is the closest landmark to Hotel The Palm.

  • When is check-in time and check-out time at Hotel The Palm?

    Check-in time is 15:00 and check-out time is 11:00 at Hotel The Palm.

  • Does Hotel The Palm offer free Wi-Fi?

    Yes, Hotel The Palm offers free Wi-Fi.

  • Does Hotel The Palm offer free parking?

    Yes, Hotel The Palm offers free parking.

  • How far is Hotel The Palm from the airport?

    Hotel The Palm is 19,1 km from Cozumel Intl. Hotel The Palm is 49,9 km from Cancun.

  • Does Hotel The Palm have a pool?

    Yes, Hotel The Palm has a pool on-site.

  • How does KAYAK find such great Hotel The Palm hotel deals?

    KAYAK scours the web for all room deals available at Hotel The Palm in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel The Palm and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel The Palm.

Nearby hotels and places to stay

Closest

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3-star hotel
21% cheaper
Los Itzaes Hotel
8.7 Excellent (688 reviews)0,06 kmOutdoor pool, Restaurant, Free Wi-FiR689+
28% cheaper
Room With King Bed In Blvd Hotel, Fifth Avenue
0,07 kmSnorkellingR625+
3-star hotel
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3-star hotel
Maya Del Mar
7 Good (398 reviews)0,08 kmWi-FiR2 771+

Cheapest

See cheapest stays in Playa del Carmen
5-star hotel
53% cheaper
Coco Azul Hotel Boutique
6.5 Good (140 reviews)0,08 kmOutdoor pool, Indoor pool, Bar/LoungeR410+
3-star hotel
49% cheaper
El Sol Del Caribe By Bfh
0,16 kmR443+
3-star hotel
46% cheaper
Zihil Ha Hotel
8.4 Excellent (122 reviews)0,1 kmWi-Fi, Wi-Fi available in all areas, Flat-screen TVR468+
3-star hotel
42% cheaper
Aruma Suites
7.4 Good (817 reviews)0,16 kmOutdoor pool, Free Wi-Fi, Coffee machineR501+

Most recommended

See most recommended stays in Playa del Carmen
3-star hotel
Hotel Lunata - Near Playa del Carmen Main Beach9.1 Excellent (516 reviews)0,1 kmSnorkelling, Restaurant, Room serviceR984+
3-star hotel
21% cheaper
Los Itzaes Hotel
8.7 Excellent (688 reviews)0,06 kmOutdoor pool, Restaurant, Free Wi-FiR689+
4-star hotel
19% cheaperHacienda Real del Caribe Hotel8.6 Excellent (2 586 reviews)0,12 kmOutdoor pool, Restaurant, Bar/LoungeR705+
3-star hotel
40% cheaper
Kinbe Hotel Boutique
8.6 Excellent (201 reviews)0,16 kmSnorkelling, Outdoor pool, Free Wi-FiR525+

Good to know

Distance to city centre

Nearest airport

Distance to airport

0,5 km
Cozumel Intl
19,1 km

More options for your stay in Playa del Carmen

Complete your trip to Playa del Carmen

Car hire in Playa del Carmen
Hotels in Playa del Carmen