Book Payless hire cars in Windsor Locks

Reviews for Payless in Windsor Locks

Recent reviews

Traveller rating

Wonderful

1

Very Good

1

Good

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Okay

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Fair

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Mediocre

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Poor

1

10.0

The representative who assisted me was very helpfulReviewed Dec 11 2023

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8.0

Pros:Staff were very friendly and helpful! And the price was right.Cons:I wish there were a sign that indicated where it was safe to ride over the spikes. We ended up parking outside of the rental location so that we didn't ruin our car. It was also confusing which care rental location to use, because the location on Google Maps no longer exists -- it's now an Amazon location and there's no entrance to the public -- and there were two different car rental locations that listed "Payless" on their signs, so we wasted time driving around until we made some sense of the confusing issues, and we eventually picked one location to see whether it would work out, without knowing for sure that I was in the right place until I actually got inside. Two different people driving around the airport asked me where to find the Payless pickup booth when I still had no idea, so it seems like the setup is a bit confusing in general. PLEASE fix your Google Maps entry, and PLEASE update your signs to make it clear (1) where to go for Payless pickups and (2) where to drive without destroying your car's tires.Reviewed Apr 6 2021

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4.4

Pros:quick pick up and drop offCons:the car that was given to us has a scratches and dents on the front (most probably caused by an accident), the interior of the car smells like someone smoked inside.Reviewed Nov 2 2020

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10.0

Pros:Staff was friendly, and was able to quickly accommodate my request to extend an extra day, and honored the same rate as the first day.Cons:A bottle of water would have been a nice touch after being dehydrated in the air.Reviewed Oct 19 2020

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10.0

Pros:The staff was very friendlyCons:nothing, everything was perfect!Reviewed Oct 8 2020

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10.0

Pros:Onsite staff=awesome, friendly and efficient.Cons:Customer service over the phone was absolutely abysmal.Reviewed Sep 28 2020

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8.0

Cons:First two cars offered had defects.Reviewed Sep 27 2020

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4.0

Pros:Reserved a economy but they gave us a midsize That’s the only plus. But picking up the car was a 30 minutes wait. Even after we told them we were heading to a funeral the two ladies behind the counter totally disregarded us. As we waited inside we saw how rude they were treating other customers. Sorry to say awful experience.Cons:Customer service - respectReviewed Jul 29 2020

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8.0

Cons:The attendant had trouble ( said she was not familiar computer and printer ) gave a ticket for the wrong vehicle ( in the lot a customer was loading his luggage in the car she sent me to, he showed me the ticket with the same number that was on my ticket ) back inside to wait in line again, do overReviewed May 26 2019

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5.2

Car really banged up and filthy windowsPros:PriceCons:Car was not ready at the time I reserved it. Had to wait about 20 minutes. Then when I got in, the windows were so filthy (especially on the inside), I had to pull over and clean them. Car had tons of nicks and dents.Reviewed Jul 13 2018

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9.6

Good price, car was fine, a little wait to pick upPros:Car was fine, could pair my phone with it, comfortable, good value. Price better by far than competitors. Easy drop off.Cons:Payless is in the Budget lot at Bradley, a little slow on pickup time.Reviewed Feb 28 2018

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8.8

Pros:New car. Heated seats.Cons:Was recommended to pay for gas because of a good rate but there were other fees not told.Reviewed Feb 14 2018

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More

• What is the most popular car hire from Payless in Windsor Locks?

  Intermediate (Chevrolet Bolt EUV or similar) is the most frequently booked car hire type from Payless in Windsor Locks.

• How many car hire locations does Payless have in Windsor Locks?

  Payless has 1 hire location in Windsor Locks. Take a look at our Payless hire location map to find the best car hire near you.

• Does Payless have a car hire location at the airport: Bradley Intl airport (BDL)?

  No (according to our data)

• Does Payless offer shuttle or airport pick-up services from Bradley Intl airport (BDL)?

  Yes